G2 IT Services solves challenging business problems for customers with personalized services driving increased leadership, cost reduction, value realization and increased innovation.

1. Providing Trusted G2 IT Services
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2. Enabling Proactive Market Actions
Business Challenges
• Do more with less (smaller budgets)
• Reduce overall costs year over year
• Enabling strategic goal achievement
• Aligning strategy and keep the lights on
needs initiatives to funding & resources
• Differentiation from the competition
Proactive Action Items G2 Enablement
• Defining & driving customer • Solves key leadership, resource
and revenue initiatives and business problems
• Defining initiatives to reduce • Defines & leads benefit or cost
ongoing operational cost reduction achievements
• Aggressively prioritizing & • Defines & leads lowering total
managing IT portfolio operations and project costs
iteratively • Ensuring achievement of goals
• Retain innovation while • Existing project quality
reducing operational costs assurance and risk mitigation

3. Customer enablement services include…
G2 IT Services is an IT leader offering a range of quality and decisive services
that can be tailored to your needs and environment. G2 services include...
Strategy Definition & Implementation
Planning &
IT Governance
Management Services
Portfolio/Program/Project Management
Change Management
Onshore / Offshore
Onshore / Offshore
Solution/Technology/Package Definition & Selection
Managed Services
ERP/CRM Custom
Integration
Delivery Development
Delivery Services Delivery Services
Services
Services Testing Services
Training
Applications & Infrastructure Maintenance & Support
Vendor &
Resource Management Recruiting Contracting Contractor
Management
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Legend: G2 Services Partner Services
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4. Planning & Management Services Drive Change
• IT strategic objective definition (enterprise and department)
Strategy Definition & Implementation • Integrated team facilitated planning
• Multi-year Roadmaps, Programs, Initiatives & Funding
• Defining, implementing & auditing IT Governance programs
IT Governance & Continuous Improvement • Enterprise IT policies, procedures, processes and standards
• ITIL, Six Sigma framework implementations & assessments
• Portfolio assessment, prioritization
• PMO Methodology Development and Customization
• Portfolio/Demand Governance, Rationalization &
Operations
Portfolio/Program/Project Management • Project Planning, Scheduling and Control
• Project Management Audit (PMA) Consulting (SOX,
COBIT & SAS-70 Audit Compliance)
• Project Management Toolset Selection & Implementation
• Project Management Training, eLearning Solutions and
Career Path Maturity
• Organizational Change Management
• Role based Skills Assessments
Change Management • Role based Training
• Communications
• Community Adoption Groups

5. Delivery Services Drive Results
• Business requirements definition and RFI/P execution
Solution/Technology/Package
• Solution, implementation and budget planning
Definition & Selection
• Multi-division and department selection/recommendations
• Delivery solutions include vendor certified ERP/CRM,
ERP/CRM Custom Customer Development and Integration Services
Integration
Delivery Development • Detailed business requirements definition
Services
Services Delivery Services • Business and technical design sessions and estimates
• Final implementation and rollout planning
• Preconfigured ERP and custom test script and
environment development and implementation
Testing Services • Automated Test Lab major vendor partnerships
• Functional / Non-functional Testing & Automation using
leading tools
• Training plan requirements and definition
Training • Certified and experienced instructors
• Classroom based and virtual training available
• Investment in CoEs in Remote Management, Application
Packaging and Deployment Services
Applications & Infrastructure • 100% ITIL, ITSM compliant deliveries; CMM Level 5, ISO
Maintenance & Support 9001, ISO 27001 and BS 7799 certified
• +50% of our key clients are Fortune class businesses with
dedicated Offshore Dev Centers at our campus
Legend: G2 Services Partner Services

6. Dual Shore Project Delivery Provides Flexibility
Onsite Offshore Key Enablers
Executive
Strategy Commitment,
Layer Project Engagement Steering Committee Executive Alignment & Quality
Sponsor Management Assurance Assurance
Day-to-Day Task
Change Control Management, Status
Management
Board Tracking and
Layer
Delivery/ Project Reporting
Process Manager Project Manager
Manager
Project Methodology & Documentation
Process Innovation,
Project Task Execution,
Coordinator Development &
Industry & Testing Best
Execution Business Process Practices
Process SME
Layer Team Members
Technical Team Legend
Client Resource
User Acceptance Quality Team
Test Team G2 Resource
3rd Party
Support Team Resource
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7. Resource Management Drives Leadership
Development and Solves Resource Challenges
New G2 customers start utilizing the Recruiting & Staffing services because
the people and teams include these attributes:
• Trusted references
• Seasoned resources
• Thought leaders
• Relevant experience
• People we have worked with previously
• Seasoned recruiters
• Permanent or Fulltime Placement
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8. Improving Critical Resource or Managing
Your Resource Providers
G2 improves your environment and investment return utilizing our proven
methodology for matching the right candidates to your requirements as
well as managing other vendors providing resources and contracts.
Analyze Interview Top
Recruiting 3 Candidates
Requirement: Drug Testing Client Monitor &
- G2 core 3rd Party Submit Top
- Skills & & Selection & Review
requirements Skills Candidates
Solutions Background Candidate Performance &
- Customer
- Bill Rate Assessment to Client
Contracting -- Work
requirements Check Acceptance Contribution
- Soft Skills
Environment
-- Pay rate
• Maintain holist budget and delivery commitment across departments and teams to
project, contracting, and staffing agreements
• Candidate prescreening and qualification
Resource • Standardized, competitive and competency driven resource selection process
Vendor & • Contract resource & project performance reviews
Contractor • Resource planning, risk management, status reporting, & trend analysis
Management
• Financial management and accountability
• 3rd Party Project Assessment and Audits
• Knowledge transfer and engagement documentation turnover to specific client
representatives
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9. Customers’ Opinions… Why G2 is unique?
• Relationships are the most important
aspect - not the transactions or money
• Core expertise is planning and execution
• Delivery of results and on commitments
• Active Integrity and Trust within our
company, culture and customers
• Proven leadership and experience
• Flexible & nimble adjusting to changing
customer needs and market conditions
• Value correlates with costs

10. Partner Services Example: ITC Infotech
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11. Combined Marquee Customers
Banking, Financial Consumer Package Manufacturing Media , Technology Travel, Hospitality and
Services and Insurance Goods and Retail and Entertainment Transportation
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All trademarks are the registered property of the respective companies and are acknowledged

12. Key Areas of Business
Travel, Hospitality &
Program/Project Management
Technology, Media &
Manufacturing
Transportation
Custom Apps (Microsoft, Java)
CPG & Retail
Entertainment
SAP & Oracle Services
BFSI
BI, DW & Reporting Services
Testing Services
Mainframe Services
Infrastructure
Technology Practices Business Practices
Technology Centers of Excellence
Microsoft SAP Oracle Java Mainframe Testing
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13. Managed Services Business Partner:
ITC Infotech
• 7 years in business
• ISO 9001, SEI-CMM Level 5, ISO 27001
certified 4 global delivery centers
• Global offices in Europe and India.
Proven global delivery model
• Revenues of US$ 150 million. Focused
and Mid Sized.
• Over 3200+ consultants
• ITC Infotech subsidiary of ITC Limited.
US$5.1 Billion Company
• Types of work
– Strategic: Requirements, budgets &
project prioritization
– Operational: Run infrastructure and
applications
– Tactical: Deliver a testing, development or
infrastructure project 13

14. ITC Infotech Industry Recognition
Amongst top 100 Global Outsourcing Companies
Featured in the “Leaders” category
Amongst emerging infrastructure service providers in India
With depth in key competencies and a solid footprint in Europe, ITC Infotech offers remote services with a
significant presence in desktop management services and deskside / onsite support
Amongst Top 100 global IT offshoring companies
* Three consecutive years
Amongst top 10 “Specialty Application Development” providers
Amongst the top offshore SAP players
“….strong expertise in the logistics and CPG arena make it a compelling candidate for SAP work. Also, it is more
focused on discreet SAP testing services than any of the other vendors profiled. For customers in need of top-notch
SAP technical skills in the logistic and CPG arena, ITC is a strong choice.”
One of the key offshore testing service providers
AMR Research shortlists ITC Infotech amongst top 11 offshore players
in Testing services
Leading player in CRM / CPG space
Stephanie Moore, VP, Forrester Research and leading IT Offshore Analyst says :
“ITC Infotech has very strong vertical CPG and Manufacturing focus.
ITC Infotech’s training and HR processes are strong for a company of its size …”
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15. Global Footprint
Milton Keynes Helsinki
Copenhagen
Troy Boston London
Naperville Prague
San Jose Paramus
Bentonville
Houston Kolkata
Bangalore
Development Centers Implementation across 42 Countries,
Other Offices Support for 142 countries
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4 global delivery centres