1. Introduction to Hosting Exchange 2000 Jeff Strasser Support Engineer Microsoft Business Applications Microsoft Corporation

3. The Application Service Provider ( ASP) Challenge Margins Customer Satisfaction TCO / TCSD Hot Apps and Services Great Service Levels Stable Services Delivery Platform (SSDP) Quality of Business Solution Reliability of Operations Ease of Troubleshooting Great ISV / Service Provider customer service Economical to Sell, Customize, Provision, Bill, Deploy, Operate, Maintain and Upgrade Standardize then Automate Everything

12. Scalability via Front End / Back End Shared Storage BE Machine B BE Machine A Front end servers

16. Shared Forest Model Domain Root OU Company2 OU Company1 OU Company3 Domain Policies Domain Security Domain Devices Domain Users Domain Security Groups OU1 Specific Policies OU1Specific Security OU1 Specific Devices OU1 Specific Users OU1 Specific Security Groups OU2 Specific Policies OU2Specific Security OU2 Specific Devices OU2 Specific Users OU2 Specific Security Groups OU3 Specific Policies OU3Specific Security OU3 Specific Devices OU3 Specific Users OU3 Specific Security Groups

17. Combined Shared / Dedicated Place Holder Root for ASP Shared Services Domain for ASP Dedicated Domain 1 Dedicated Domain 3 Dedicated Domain 2 Customer 2 OU Customer 2 OU Customer 1 OU

19. Typical ASP Architecture Store Store Store Store Cluster A Cluster B VPN server VPN server Protocol Protocol Protocol Router / Packet Filter /Firewall Internet Outlook Client over VPN or OWA over SSL Windows 2000 Directory Windows 2000 Directory Windows 2000 Directory

20. Administrative Group Design Farm 1 Admin Group Farm 3 (AG) Farm 2 ( AG)

21. Routing Group Design NYC Routing Group LA (RG) London Paris (RG) (RG)

26. Other Services Chat Instant Messaging Conferencing

30. Provisioning & Billing with MAPS ISV-developed provisioning, metering, billing, OSS frameworks OS services and APIs ADSI DDNS Server apps (Exchange, SQL,etc) CDOEX Ex SCO AD SCO MAPS provisioning framework (XML abstraction)