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Revisiting Communication and Trust in Globally Distributed Teams: A Social Network Perspective Coathors: Saonee Sarker, Suprateek Sarker (Washington State University) Sarah Almbjerg (Copenhagen Business School) Manju Ahuja Kelley School of Business

Agenda ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Research on Trust in VTs ,[object Object],[object Object],[object Object],[object Object],[object Object]

Research in virtual teams ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

RESEARCH QUESTION What is the role of communication and trus t centrality in determining an individual’s performance within a globally distributed team? The approach - “ networked individualism .”

Networked Individualism ,[object Object],[object Object]

“ Networked Individualism” (contd.) ,[object Object]

Virtual Teams as a Social Network ,[object Object],Communication- & Trust-based Stru. Position Performance

Three Models ,[object Object],[object Object],[object Object],[object Object],[object Object]

The Additive Model ,[object Object],[object Object],[object Object],[object Object],Trust Communication Individual Performance

The Interaction Model ,[object Object],[object Object],[object Object],Communication Trust Individual Performance

The Mediation Model ,[object Object],[object Object],[object Object],[object Object],[object Object],Trust Communication Individual Performance

Ego-centric Network View ,[object Object],[object Object],[object Object],[object Object],[object Object]

Communication Centrality Legend: Blue nodes: Location A team members Red nodes: Location B team members Size of nodes: Communication centrality

Trust Centrality Legend: Blue nodes: Location A team members Red nodes: Location B team members Size of nodes: Trust centrality

Research Methodology ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Measures ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Analysis Technique ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Results - Additive Model ,[object Object],[object Object],[object Object],[object Object],[object Object]

Interaction Model ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Mediation Model ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Discussion ,[object Object],[object Object],[object Object]

What about the anomaous Moderation Model? ,[object Object],[object Object],[object Object],[object Object],[object Object]

Possible effect of task? No! ,[object Object],[object Object],[object Object],[object Object]

Continuing Research ,[object Object],[object Object]

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