1. IS IT FUTURE OF TRAINING AND DEVELOPMENT Competency framework

4. Values classified

5. Competency-defined

6. Organisational setup and competency

9. Competency matrix for Civil Servants Competencies Higher level Middle level Cutting Edge level Policy making Leadership Planning Managerial Technical Administrative Execution Functional competencies

10. Types of competencies-their relevance and scale Type of Competency Sub-classification -Areas covered Relevance to different levels in an Organisation Scale Core Integrity Sensitivity Inclusiveness Professionalism For all levels Uniform Individual competencies Interpersonal skills Communication Skills-Listening skills Team work Leadership Different set for different levels Scaled according to position Technical/Functional Specific skill set Knowledge of processes Project Planning Linked to profession and position in an organisation Scaled according to position Administrative Managerial Supervisory Budgeting-Finance Knowledge of rules Linked to Position Scaled according to position

19. Range of competency required Within acceptable range Outside acceptable range JOB-1 Parameter Scale Integrity/work ethics 1 2 3 4 5 6 7 8 9 10 Development of Others 1 2 3 4 5 6 7 8 9 10 Output 1 2 3 4 5 6 7 8 9 10 Commitment 1 2 3 4 5 6 7 8 9 10 Office Management 1 2 3 4 5 6 7 8 9 10 Leadership 1 2 3 4 5 6 7 8 9 10 Adaptability 1 2 3 4 5 6 7 8 9 10 Team spirit 1 2 3 4 5 6 7 8 9 10 Relationship 1 2 3 4 5 6 7 8 9 10 Sensitivity 1 2 3 4 5 6 7 8 9 10 JOB-2 Parameter Scale Integrity/work ethics 1 2 3 4 5 6 7 8 9 10 Development of Others 1 2 3 4 5 6 7 8 9 10 Output 1 2 3 4 5 6 7 8 9 10 Commitment 1 2 3 4 5 6 7 8 9 10 Office Management 1 2 3 4 5 6 7 8 9 10 Leadership 1 2 3 4 5 6 7 8 9 10 Adaptability 1 2 3 4 5 6 7 8 9 10 Team spirit 1 2 3 4 5 6 7 8 9 10 Relationship 1 2 3 4 5 6 7 8 9 10 Sensitivity 1 2 3 4 5 6 7 8 9 10