4. Discussion
– How many times have you flown on a plane?
– In what situations have you had to
communicate at the airport? What was
challenging for you? What was easy?
6. Vocabulary: at the check-in desk
• final destination
• check in*(x2)
• carry-on
• layover
• connecting flight
• go straight through to
• a boarding pass
• on time
• delayed
• non-stop
• gate
7. final destination check in*(x2) carry-on layover
connecting flight go straight through to boarding pass
on time delayed non-stop gate
1. I hope my _____________ is ____________ because my ________ time in Toronto is
only 40 minutes.
2. I’ve decided to save paper and ___________ for my flight online last night.
3. When I booked my plane ticket, I specifically looked for __________ flights because I
didn’t want my trip to last too long.
4. Are you _____________ any bags at all? – No, I’ve packed light and only have a
__________ .
5. What’s your ________________ ? – Paris, but I have to catch a __________ in
Toronto.
6. Last time when our connecting flight was _________, the airline agent gave us food
vouchers to use at the airport.
7. When you check in for your flight, an airline agent will give you a ___________ with
the ______ and seat number on it.
8. Do I have to collect my baggage in Toronto or will it _________ Paris?
8. final destination check in*(x2) carry-on go straight through
to boarding pass delayed non-stop
gate
1. I hope my connecting flight is on time because my layover time in Toronto is only 40
minutes.
2. I’ve decided to save paper and ___________ for my flight online last night.
3. When I booked my plane ticket, I specifically looked for __________ flights because I
didn’t want my trip to last too long.
4. Are you _____________ any bags at all? – No, I’ve packed light and only have a
__________ .
5. What’s your ________________ ? – Paris, but I have to catch a __________ in
Toronto.
6. Last time when our connecting flight was _________, the airline agent gave us food
vouchers to use at the airport.
7. When you check in for your flight, an airline agent will give you a ___________ with
the ______ and seat number on it.
8. Do I have to collect my baggage in Toronto or will it _________ Paris?
9. final destination check in carry-on go straight through to
boarding pass delayed non-stop gate
1. I hope my connecting flight is on time because my layover time in Toronto is only 40
minutes.
2. I’ve decided to save paper and checked in for my flight online last night.
3. When I booked my plane ticket, I specifically looked for __________ flights because I
didn’t want my trip to last too long.
4. Are you _____________ any bags at all? – No, I’ve packed light and only have a
__________ .
5. What’s your ________________ ? – Paris, but I have to catch a __________ in
Toronto.
6. Last time when our connecting flight was _________, the airline agent gave us food
vouchers to use at the airport.
7. When you check in for your flight, an airline agent will give you a ___________ with
the ______ and seat number on it.
8. Do I have to collect my baggage in Toronto or will it _________ Paris?
10. final destination check in carry-on go straight through to
boarding pass delayed gate
1. I hope my connecting flight is on time because my layover time in Toronto is only 40
minutes.
2. I’ve decided to save paper and checked in for my flight online last night.
3. When I booked my plane ticket, I specifically looked for non-stop flights because I
didn’t want my trip to last too long.
4. Are you _____________ any bags at all? – No, I’ve packed light and only have a
__________ .
5. What’s your ________________ ? – Paris, but I have to catch a __________ in
Toronto.
6. Last time when our connecting flight was _________, the airline agent gave us food
vouchers to use at the airport.
7. When you check in for your flight, an airline agent will give you a ___________ with
the ______ and seat number on it.
8. Do I have to collect my baggage in Toronto or will it _________ Paris?
11. final destination go straight through to
boarding pass delayed gate
1. I hope my connecting flight is on time because my layover time in Toronto is only 40
minutes.
2. I’ve decided to save paper and checked in for my flight online last night.
3. When I booked my plane ticket, I specifically looked for non-stop flights because I
didn’t want my trip to last too long.
4. Are you checking in any bags at all? – No, I’ve packed light and only have a carry-on .
5. What’s your ________________ ? – Paris, but I have to catch a __________ in
Toronto.
6. Last time when our connecting flight was _________, the airline agent gave us food
vouchers to use at the airport.
7. When you check in for your flight, an airline agent will give you a ___________ with
the ______ and seat number on it.
8. Do I have to collect my baggage in Toronto or will it _________ Paris?
12. go straight through to boarding pass delayed
gate
1. I hope my connecting flight is on time because my layover time in Toronto is only 40
minutes.
2. I’ve decided to save paper and checked in for my flight online last night.
3. When I booked my plane ticket, I specifically looked for non-stop flights because I
didn’t want my trip to last too long.
4. Are you checking in any bags at all? – No, I’ve packed light and only have a carry-on .
5. What’s your final destination? – Paris, but I have to catch a connecting flight in
Toronto.
6. Last time when our connecting flight was _________, the airline agent gave us food
vouchers to use at the airport.
7. When you check in for your flight, an airline agent will give you a ___________ with
the ______ and seat number on it.
8. Do I have to collect my baggage in Toronto or will it _________ Paris?
13. go straight through to boarding pass gate
1. I hope my connecting flight is on time because my layover time in Toronto is only 40
minutes.
2. I’ve decided to save paper and checked in for my flight online last night.
3. When I booked my plane ticket, I specifically looked for non-stop flights because I
didn’t want my trip to last too long.
4. Are you checking in any bags at all? – No, I’ve packed light and only have a carry-on .
5. What’s your final destination? – Paris, but I have to catch a connecting flight in
Toronto.
6. Last time when our connecting flight was delayed, the airline agent gave us food
vouchers to use at the airport.
7. When you check in for your flight, an airline agent will give you a ___________ with
the ______ and seat number on it.
8. Do I have to collect my baggage in Toronto or will it _________ Paris?
14. go straight through to
1. I hope my connecting flight is on time because my layover time in Toronto is only 40
minutes.
2. I’ve decided to save paper and checked in for my flight online last night.
3. When I booked my plane ticket, I specifically looked for non-stop flights because I
didn’t want my trip to last too long.
4. Are you checking in any bags at all? – No, I’ve packed light and only have a carry-on .
5. What’s your final destination? – Paris, but I have to catch a connecting flight in
Toronto.
6. Last time when our connecting flight was delayed, the airline agent gave us food
vouchers to use at the airport.
7. When you check in for your flight, an airline agent will give you a boarding pass with
the gate and seat number on it.
8. Do I have to collect my baggage in Toronto or will it _________ Paris?
15. 1. I hope my connecting flight is on time because my layover time in Toronto is only 40
minutes.
2. I’ve decided to save paper and checked in for my flight online last night.
3. When I booked my plane ticket, I specifically looked for non-stop flights because I
didn’t want my trip to last too long.
4. Are you checking in any bags at all? – No, I’ve packed light and only have a carry-on .
5. What’s your final destination? – Paris, but I have to catch a connecting flight in
Toronto.
6. Last time when our connecting flight was delayed, the airline agent gave us food
vouchers to use at the airport.
7. When you check in for your flight, an airline agent will give you a boarding pass with
the gate and seat number on it.
8. Do I have to collect my baggage in Toronto or will it go straight through to Paris?
16. Vocabulary: going through security
• (conveyor) belt
• go through
• X-ray machine
• take off
• step back
• a final call
• a metal detector
17. (conveyor) belt go through X-ray machine take off
step back a final call a metal detector
1. Use plastic bins to put your personal items and carry-on baggage on a
___________ .
2. The airport security worker will prompt you to ___________a metal detector .
3. You might need to ____________ and take off your shoes or belt.
4. If ___________alarm is set off, you may be selected for additional screening by the
airport security guard.
5. All carry-on items are scanned through an _________________ to add to your
safety.
6. Boarding for domestic flights usually starts 30 minutes before _____________ .
7. Airport workers announce ___________ for any checked in passengers who haven’t
boarded a plane.
18. go through X-ray machine take off step back
a final call a metal detector
1. Use plastic bins to put your personal items and carry-on baggage on a (conveyor)
belt .
2. The airport security worker will prompt you to ___________a metal detector .
3. You might need to ____________ and take off your shoes or belt.
4. If ___________alarm is set off, you may be selected for additional screening by the
airport security guard.
5. All carry-on items are scanned through an _________________ to add to your
safety.
6. Boarding for domestic flights usually starts 30 minutes before _____________ .
7. Airport workers announce ___________ for any checked in passengers who haven’t
boarded a plane.
19. X-ray machine take off step back a final call
a metal detector
1. Use plastic bins to put your personal items and carry-on baggage on a (conveyor)
belt .
2. The airport security worker will prompt you to go through a metal detector .
3. You might need to ____________ and take off your shoes or belt.
4. If ___________alarm is set off, you may be selected for additional screening by the
airport security guard.
5. All carry-on items are scanned through an _________________ to add to your
safety.
6. Boarding for domestic flights usually starts 30 minutes before _____________ .
7. Airport workers announce ___________ for any checked in passengers who haven’t
boarded a plane.
20. X-ray machine take off step back a final call
a metal detector
1. Use plastic bins to put your personal items and carry-on baggage on a (conveyor)
belt .
2. The airport security worker will prompt you to go through a metal detector .
3. You might need to step back and take off your shoes or belt.
4. If ___________alarm is set off, you may be selected for additional screening by the
airport security guard.
5. All carry-on items are scanned through an _________________ to add to your
safety.
6. Boarding for domestic flights usually starts 30 minutes before _____________ .
7. Airport workers announce ___________ for any checked in passengers who haven’t
boarded a plane.
21. X-ray machine take off step back a final call
1. Use plastic bins to put your personal items and carry-on baggage on a (conveyor)
belt .
2. The airport security worker will prompt you to go through a metal detector .
3. You might need to step back and take off your shoes or belt.
4. If a metal detector alarm is set off, you may be selected for additional screening by
the airport security guard.
5. All carry-on items are scanned through an _________________ to add to your
safety.
6. Boarding for domestic flights usually starts 30 minutes before _____________ .
7. Airport workers announce ___________ for any checked in passengers who haven’t
boarded a plane.
22. X-ray machine take off step back a final call
1. Use plastic bins to put your personal items and carry-on baggage on a (conveyor)
belt .
2. The airport security worker will prompt you to go through a metal detector .
3. You might need to step back and take off your shoes or belt.
4. If a metal detector alarm is set off, you may be selected for additional screening by
the airport security guard.
5. All carry-on items are scanned through an x-ray machine to add to your safety.
6. Boarding for domestic flights usually starts 30 minutes before _____________ .
7. Airport workers announce ___________ for any checked in passengers who haven’t
boarded a plane.
23. X-ray machine take off step back a final call
1. Use plastic bins to put your personal items and carry-on baggage on a (conveyor)
belt .
2. The airport security worker will prompt you to go through a metal detector .
3. You might need to step back and take off your shoes or belt.
4. If a metal detector alarm is set off, you may be selected for additional screening by
the airport security guard.
5. All carry-on items are scanned through an x-ray machine to add to your safety.
6. Boarding for domestic flights usually starts 30 minutes before take off.
7. Airport workers announce ___________ for any checked in passengers who haven’t
boarded a plane.
24. X-ray machine take off step back a final call
1. Use plastic bins to put your personal items and carry-on baggage on a (conveyor)
belt .
2. The airport security worker will prompt you to go through a metal detector .
3. You might need to step back and take off your shoes or belt.
4. If a metal detector alarm is set off, you may be selected for additional screening by
the airport security guard.
5. All carry-on items are scanned through an x-ray machine to add to your safety.
6. Boarding for domestic flights usually starts 30 minutes before take off.
7. Airport workers announce a final call for any checked in passengers who haven’t
boarded a plane.
26. Listening
• Let’s listen to a conversation at the airport
check-in desk. In this audio clip, you will
hear two speakers:
– Airline Agent
– Paramjit– Airline passenger
27. Listening for details
True/False
1. The flight to Delhi is delayed because of poor weather
conditions.
2. Paramjit has too many carry-on items.
3. Paramjit’s final destination is Toronto.
4. Paramjit is very worried he will miss his connecting flight.
5. The Agent prints one boarding pass to Toronto.
6. Paramjit has a short layover in Toronto.
7. The Agent does not seem concerned about Paramjit’s
problem.
28. Follow-up discussion
• Have you ever been delayed by a late
flight? Explain what happened.
• What items should be included in a carry-
on luggage? Explain your reasoning.
• How do you think different people would
have reacted in Paramjit’s situation?
31. Practice
With a partner, practise asking wh- questions to
find out:
passenger’s name
flight number
destination
time and date of the flight
boarding time
seat
…
(10 min)
Final destination
Check in
Check in bags
Carry-on
Layover
Connecting flight
Go straight through to
Boarding pass
Board
Take off
On time/delayed/cancelled
(conveyor) belt
Metal detector
X-ray machine
Take off
Step back/forward
Go through
Gate
Final call
(10 min)
Final destination
Check in
Check in bags
Carry-on
Layover
Connecting flight
Go straight through to
Boarding pass
Board
Take off
On time/delayed/cancelled
(conveyor) belt
Metal detector
X-ray machine
Take off
Step back/forward
Go through
Gate
Final call
(10 min)
Final destination
Check in
Check in bags
Carry-on
Layover
Connecting flight
Go straight through to
Boarding pass
Board
Take off
On time/delayed/cancelled
(conveyor) belt
Metal detector
X-ray machine
Take off
Step back/forward
Go through
Gate
Final call
(10 min)
Final destination
Check in
Check in bags
Carry-on
Layover
Connecting flight
Go straight through to
Boarding pass
Board
Take off
On time/delayed/cancelled
(conveyor) belt
Metal detector
X-ray machine
Take off
Step back/forward
Go through
Gate
Final call
(10 min)
Final destination
Check in
Check in bags
Carry-on
Layover
Connecting flight
Go straight through to
Boarding pass
Board
Take off
On time/delayed/cancelled
(conveyor) belt
Metal detector
X-ray machine
Take off
Step back/forward
Go through
Gate
Final call
(10 min)
Final destination
Check in
Check in bags
Carry-on
Layover
Connecting flight
Go straight through to
Boarding pass
Board
Take off
On time/delayed/cancelled
(conveyor) belt
Metal detector
X-ray machine
Take off
Step back/forward
Go through
Gate
Final call
(10 min)
Final destination
Check in
Check in bags
Carry-on
Layover
Connecting flight
Go straight through to
Boarding pass
Board
Take off
On time/delayed/cancelled
(conveyor) belt
Metal detector
X-ray machine
Take off
Step back/forward
Go through
Gate
Final call
(10 min)
Final destination
Check in
Check in bags
Carry-on
Layover
Connecting flight
Go straight through to
Boarding pass
Board
Take off
On time/delayed/cancelled
(conveyor) belt
Metal detector
X-ray machine
Take off
Step back/forward
Go through
Gate
Final call
(10 min)
Final destination
Check in
Check in bags
Carry-on
Layover
Connecting flight
Go straight through to
Boarding pass
Board
Take off
On time/delayed/cancelled
(conveyor) belt
Metal detector
X-ray machine
Take off
Step back/forward
Go through
Gate
Final call
(10 min)
Final destination
Check in
Check in bags
Carry-on
Layover
Connecting flight
Go straight through to
Boarding pass
Board
Take off
On time/delayed/cancelled
(conveyor) belt
Metal detector
X-ray machine
Take off
Step back/forward
Go through
Gate
Final call
(10 min)
Final destination
Check in
Check in bags
Carry-on
Layover
Connecting flight
Go straight through to
Boarding pass
Board
Take off
On time/delayed/cancelled
(conveyor) belt
Metal detector
X-ray machine
Take off
Step back/forward
Go through
Gate
Final call
(10 min)
Final destination
Check in
Check in bags
Carry-on
Layover
Connecting flight
Go straight through to
Boarding pass
Board
Take off
On time/delayed/cancelled
(conveyor) belt
Metal detector
X-ray machine
Take off
Step back/forward
Go through
Gate
Final call
(10 min)
Final destination
Check in
Check in bags
Carry-on
Layover
Connecting flight
Go straight through to
Boarding pass
Board
Take off
On time/delayed/cancelled
(conveyor) belt
Metal detector
X-ray machine
Take off
Step back/forward
Go through
Gate
Final call
(10 min)
Final destination
Check in
Check in bags
Carry-on
Layover
Connecting flight
Go straight through to
Boarding pass
Board
Take off
On time/delayed/cancelled
(conveyor) belt
Metal detector
X-ray machine
Take off
Step back/forward
Go through
Gate
Final call
(10 min)
Final destination
Check in
Check in bags
Carry-on
Layover
Connecting flight
Go straight through to
Boarding pass
Board
Take off
On time/delayed/cancelled
(conveyor) belt
Metal detector
X-ray machine
Take off
Step back/forward
Go through
Gate
Final call
(10 min)
Final destination
Check in
Check in bags
Carry-on
Layover
Connecting flight
Go straight through to
Boarding pass
Board
Take off
On time/delayed/cancelled
(conveyor) belt
Metal detector
X-ray machine
Take off
Step back/forward
Go through
Gate
Final call
(10 min)
Final destination
Check in
Check in bags
Carry-on
Layover
Connecting flight
Go straight through to
Boarding pass
Board
Take off
On time/delayed/cancelled
(conveyor) belt
Metal detector
X-ray machine
Take off
Step back/forward
Go through
Gate
Final call