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PERCEPTION 
IN HUMAN 
COMMUNICATION
Human perception concerns how we make sense of the 
world and what happens in it. 
Perception has been defined as the process by which we 
interpret sensory data (Lahlry,1991). 
George A. Miller, the psychologist, said, “most of our 
failures in understanding one another have less to do with 
what is heard than with what is intended and what is 
inferred.”
Process of selecting, organizing, and 
interpreting, objects, events, situations, 
and activities. 
Our perceptions are built on how we 
interpret different sensations (touch, sight, 
taste smell and taste) 
Using preceding experiences to help filter 
and organize the information we receive.
PERCEPTION PROCESS 
 Is a sequence of steps that begins with stimuli in the 
environment and leads to our perception of a stimulus and an 
action in response to the stimulus. 
 This process is continual and unconscious and it happens 
many times a day. 
• Stimulation • Organizing • Interpretation
SELECTING INFORMATION 
 Take in information through all five of our senses. 
 Depending on the environment and individuals, the focus 
might be different . 
 Pay attention to the information that we same with our 
needs or interests. 
 Focus on information that interests us. 
 Expectations. Since we expect something to happen, we 
may be extra tuned in to clues that it is coming to happen.
ORGANIZING 
Using proximity, similarity, and difference to sort and 
categorize information . 
Proximity 
 We incline to think that things that are close together go 
together. 
Similarity 
 Group things together based on common aspect. 
For example- three females, around the same age, race, 
with long hair and glasses. 
Differences 
 Assume item that looks different from the other doesn’t 
belong with the group.
INTERPRETATION 
 Using our existing information to interpret. 
 We consign meaning to our experiences using mental 
structures known as schemata. 
 Schemata are like a store of databases, relate the 
information that we use to interpret new experiences. 
 These interpretations are influence by values 
,experiences, needs, beliefs, and others.
THE INFLUENCE OF PERCEPTION 
Culture 
 People’s background, their religious, ethnicity, nationality and 
political beliefs. 
Physiological needs 
 Immediate needs and motives that will influence how we feel 
about certain situations. 
Expectations 
 If we expect something to happen, we will perceive that things 
will happen, whether it has really happened or not. 
Personality 
 Person’s general way of thinking, feeling, and behaving based 
on underlying motivations and impulses. (extraversion, 
agreeableness, conscientiousness, neuroticism, openness).
ATTRIBUTION 
Examines the ways that people determine retrospective 
causes for their own and for others’ behavioral outcomes. 
Internal Attribution 
 Connect to the cause of behaviors to personal aspects 
such as personality traits. 
External attributions 
 Connected with the cause of behaviors to situational 
factors.
PERCEPTUAL ERRORS 
Fundamental attribution error 
 Personality-based explanations and under-valuing situational 
explanations. 
Stereotype 
 Prior assumption(judge people withouth knowing them) 
 Such as racial remarks and gender remarks. 
Horns and halo effect 
 Judgement to a person which is unfavourable(horns) or favourable. 
(halo) 
 "The halo affect assumes that if a person has one trait we like, that all 
traits must be good“ Edward thorndike (1874 ). 
 Depend on the first impression . 
Self-serving bias 
 Personal credit for success while blaming outside sources for our 
failures for enhance the self-esteem. 
 For example, unemployed workers are more likely to find work if 
they exhibit the self-serving bias, and avoid attributing their failure to 
obtain a job to their incompetence or lack of skill." (Eysenck, 2000).
PERCEPTION THEORIES 
3 perception theories 
Implicit Personality Theory 
Self-fulfilling prophecy 
Perceptual accentuation
Implicit Personality Theory 
 Expressed the specific patterns or a person makes and 
biases an individual uses when form an impressions 
based on a limited quantity of initial information about 
an stranger person. 
 The theories are “implicit” because they are not of 
academic but of experience based as starting point, we 
use past experience to guess other people’s personality 
traits. 
 Advantage-our evaluation and consequent assumptions 
makes us feel like we “know the person,” which reduces 
vagueness. 
 Disadvantage-not always correct.
Self-fulfilling prophecy 
 The term “self-fulfilling prophecy” (SFP) was coined in 
1948 by Robert Merton. 
 In the beginning, a false definition of the situation 
evoking a new behavior which makes the original false 
conception come ‘true’. 
Three steps in Self-fulfilling prophecy 
 Firstly, one people hold a false belief about another 
people. 
 Second, the people hold the false belief must treat the 
other person in a manner that is constant with it. 
 Third, the person about whom the false belief is held 
must, in reply to the treatment he receive, confirm the 
originally false belief.
PERCEPTUAL ACCENTUATION 
 Guide us to identify what we expect to perceive instead 
of what is really there. 
 When we really want to believe something, you can 
actually imagine it or we expect and want to see. 
 Example, people who are really thirsty can imagine an 
oasis in the desert. 
 Perceptual accentuation also construct when we want 
something. In the same way, the people we like may 
appear as better looking than those we do not like.
IMPROVING PERCEPTION 
 i. ) Improving self-perception. 
 Make slower changes to our self-perceptions with 
concern through self-monitoring and reflection. 
 Be alert to the thoughts we associate with feelings of 
concern, far, hurt, anxiety or judgment. 
 Identify negative and positive aspects of self-perceptions 
as well as discuss common barriers to forming accurate 
and positive self-perceptions.
 ii.) Develop empathetic listening skills. 
 Expand our self and social awareness by learning from 
other people’s experiences and taking on different 
perspectives. 
o iii.) Beware of stereotypes and prejudice 
 Since stereotypes due to lack of information, we must 
exposure our self to new kinds of information and 
people, which we will likely require us to get out of our 
comfort zones.
 Iv.) Checking perception 
 Monitor our responds to react and perceptions 
about peoples. 
 Perception checking is a message we create to check our 
understanding of someone’s words or behavior to obtain 
the facts and asking what's wrong and change our habit if 
needed. 
 V.) Engage in self-reflection 
 Increase our cultural awareness. Listening to people who 
are different culture from us can help to develop self-knowledge. 
 Recount and think again what we done is wrong or 
correct.
 The goal of perception is to take in information about the 
world and make sense of it. 
 But selective perception can cause the different 
interpretation from the different people although is the 
same message. 
 So we need to become subjective in our judgements of 
people and situations.

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Perception

  • 1. PERCEPTION IN HUMAN COMMUNICATION
  • 2.
  • 3.
  • 4. Human perception concerns how we make sense of the world and what happens in it. Perception has been defined as the process by which we interpret sensory data (Lahlry,1991). George A. Miller, the psychologist, said, “most of our failures in understanding one another have less to do with what is heard than with what is intended and what is inferred.”
  • 5. Process of selecting, organizing, and interpreting, objects, events, situations, and activities. Our perceptions are built on how we interpret different sensations (touch, sight, taste smell and taste) Using preceding experiences to help filter and organize the information we receive.
  • 6. PERCEPTION PROCESS  Is a sequence of steps that begins with stimuli in the environment and leads to our perception of a stimulus and an action in response to the stimulus.  This process is continual and unconscious and it happens many times a day. • Stimulation • Organizing • Interpretation
  • 7. SELECTING INFORMATION  Take in information through all five of our senses.  Depending on the environment and individuals, the focus might be different .  Pay attention to the information that we same with our needs or interests.  Focus on information that interests us.  Expectations. Since we expect something to happen, we may be extra tuned in to clues that it is coming to happen.
  • 8. ORGANIZING Using proximity, similarity, and difference to sort and categorize information . Proximity  We incline to think that things that are close together go together. Similarity  Group things together based on common aspect. For example- three females, around the same age, race, with long hair and glasses. Differences  Assume item that looks different from the other doesn’t belong with the group.
  • 9. INTERPRETATION  Using our existing information to interpret.  We consign meaning to our experiences using mental structures known as schemata.  Schemata are like a store of databases, relate the information that we use to interpret new experiences.  These interpretations are influence by values ,experiences, needs, beliefs, and others.
  • 10. THE INFLUENCE OF PERCEPTION Culture  People’s background, their religious, ethnicity, nationality and political beliefs. Physiological needs  Immediate needs and motives that will influence how we feel about certain situations. Expectations  If we expect something to happen, we will perceive that things will happen, whether it has really happened or not. Personality  Person’s general way of thinking, feeling, and behaving based on underlying motivations and impulses. (extraversion, agreeableness, conscientiousness, neuroticism, openness).
  • 11. ATTRIBUTION Examines the ways that people determine retrospective causes for their own and for others’ behavioral outcomes. Internal Attribution  Connect to the cause of behaviors to personal aspects such as personality traits. External attributions  Connected with the cause of behaviors to situational factors.
  • 12. PERCEPTUAL ERRORS Fundamental attribution error  Personality-based explanations and under-valuing situational explanations. Stereotype  Prior assumption(judge people withouth knowing them)  Such as racial remarks and gender remarks. Horns and halo effect  Judgement to a person which is unfavourable(horns) or favourable. (halo)  "The halo affect assumes that if a person has one trait we like, that all traits must be good“ Edward thorndike (1874 ).  Depend on the first impression . Self-serving bias  Personal credit for success while blaming outside sources for our failures for enhance the self-esteem.  For example, unemployed workers are more likely to find work if they exhibit the self-serving bias, and avoid attributing their failure to obtain a job to their incompetence or lack of skill." (Eysenck, 2000).
  • 13. PERCEPTION THEORIES 3 perception theories Implicit Personality Theory Self-fulfilling prophecy Perceptual accentuation
  • 14. Implicit Personality Theory  Expressed the specific patterns or a person makes and biases an individual uses when form an impressions based on a limited quantity of initial information about an stranger person.  The theories are “implicit” because they are not of academic but of experience based as starting point, we use past experience to guess other people’s personality traits.  Advantage-our evaluation and consequent assumptions makes us feel like we “know the person,” which reduces vagueness.  Disadvantage-not always correct.
  • 15. Self-fulfilling prophecy  The term “self-fulfilling prophecy” (SFP) was coined in 1948 by Robert Merton.  In the beginning, a false definition of the situation evoking a new behavior which makes the original false conception come ‘true’. Three steps in Self-fulfilling prophecy  Firstly, one people hold a false belief about another people.  Second, the people hold the false belief must treat the other person in a manner that is constant with it.  Third, the person about whom the false belief is held must, in reply to the treatment he receive, confirm the originally false belief.
  • 16. PERCEPTUAL ACCENTUATION  Guide us to identify what we expect to perceive instead of what is really there.  When we really want to believe something, you can actually imagine it or we expect and want to see.  Example, people who are really thirsty can imagine an oasis in the desert.  Perceptual accentuation also construct when we want something. In the same way, the people we like may appear as better looking than those we do not like.
  • 17. IMPROVING PERCEPTION  i. ) Improving self-perception.  Make slower changes to our self-perceptions with concern through self-monitoring and reflection.  Be alert to the thoughts we associate with feelings of concern, far, hurt, anxiety or judgment.  Identify negative and positive aspects of self-perceptions as well as discuss common barriers to forming accurate and positive self-perceptions.
  • 18.  ii.) Develop empathetic listening skills.  Expand our self and social awareness by learning from other people’s experiences and taking on different perspectives. o iii.) Beware of stereotypes and prejudice  Since stereotypes due to lack of information, we must exposure our self to new kinds of information and people, which we will likely require us to get out of our comfort zones.
  • 19.  Iv.) Checking perception  Monitor our responds to react and perceptions about peoples.  Perception checking is a message we create to check our understanding of someone’s words or behavior to obtain the facts and asking what's wrong and change our habit if needed.  V.) Engage in self-reflection  Increase our cultural awareness. Listening to people who are different culture from us can help to develop self-knowledge.  Recount and think again what we done is wrong or correct.
  • 20.  The goal of perception is to take in information about the world and make sense of it.  But selective perception can cause the different interpretation from the different people although is the same message.  So we need to become subjective in our judgements of people and situations.