4. Training Protocols
Take responsibility for your own learning.
Be willing to experiment with the ideas
and techniques presented.
Be respectful of those speaking (limit
sidebar)
Be digitally responsible (vibrate mode)
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5. Training Outcome
Identify key ideas in
communicating with students
and parents of diverse
backgrounds.
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6. Today’s Itinerary
Time
3-5’
50’
Content
Introductions and Frame the Learning
Review Ground Rules
Preview Outcome and Agenda
Present
Cross Cultural Communication
Introduction and Activator
Definition and Case Study/Scenario
CCC: What Teachers Should Know
Present
Clarify
3-5’
Summarizer and Evaluation
3-2-1
By Farhana N. Shah
Process
6
Review
Feedback
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7. Introduction
O Mankind, We created you from a
single (pair) of a male and a female
and made you into nations and tribes,
that you may know each other.
Quran 49:13
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9. What is Cross-cultural
Communication?
Cross-cultural communication is a field of
study that looks at how people from
differing cultural backgrounds
communicate, in similar and different ways
among themselves, and how they endeavor
to communicate across cultures.
(Wikipedia definition)
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11. The key to effective cross-cultural
communication is knowledge.
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12. Ethnic Discourse Styles
In your assigned groups:
1.
2.
3.
Select a recorder and speaker
Read and discuss assigned section.
Chart description of the discourse
style and key points about groups
mentioned in the section.
3. Be ready to share with whole group.
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13. Tips for Removing Barriers
1. Pace (slow) and Patience
2. Break down questions (no negatives)
3. Take turns speaking/listening
carefully
4. Write down
5. Check meaning and summarize
6. Avoid slang
7. Be careful with humor
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14. Tips (continued)
BE AWARE
AVOID
Racial identification
unless necessary
Qualifiers that
reinforce stereotypes
Language that has
questionable
connotations
By Farhana N. Shah
Of words, images
that generalize
Rules regarding
distance between
speakers
Eye contact
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15. Parent Teacher Conference
Teacher: Carolina is doing great. She’s doing
beautifully in English and in reading. And in writing
and in speaking.
Father: (Looks down at lap.)
Teacher: It’s wonderful!
Father: (Turning to point to younger son) The same…
this guy he…
Teacher: (Interrupting, with shrill tone.) Gooood!
Father: …can write—
Teacher: (Cutting him off) He can write in English?
Father: Well, his name…(trailing off).
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16. Some hints for successful parent
conferences…
1.
2.
3.
4.
Be organized
Make sure to have writing utensils/paper
Use positive body language
Avoid educational jargon. Listen to what they have to
say instead of doing all the talking.
5. Focus on student’s strengths.
6. End the meeting on an optimistic note. Parents should
leave feeling hopeful. They should feel you are an ally.
7. Summarize meeting/discussion: suggest things they can
do at home to help and what you will continue at school.
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17. Resources Used
Wikipedia Definition
Culturally Responsive Teaching by Geneva Gay
Challenge of Cross-Cultural Family-School
Communication (Article by Elise Trumbull)
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18. Thank You for attending and
for completing the session
evaluation.
