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Management Excellence




© Alexandre Cuva  version 2.00  management30.com
Agile Transition Coach
Alexandre Cuva
• Agile Transition Coach, Scrum Master, Product Owner
• Management 3.0 & Certified Scrum Developer Trainer
• Event speaker
• Hermes Swiss Project Team Professional
• ITIL V3


“I coach teams and organization to become highly productive.”


http://www.slideshare.net/GToronto
Ho Chi Minh City
Thursday
11:00 – Management Excellence
13:30 – Dice4Agile

Friday
11:00 – TDD Dojo C#
13:30 – Energize People
Source from Ken Lum
For thousand years, we were ruled from a
                Central Authority




Hue, ancient Vietnam imperial palace : http://www.travelloops.com
Self- organization is the
  default behavior
in complex adaptive systems
Ho Chi Minh City is a is a complex adaptive system
(CAS), because it consists of parts (people) that form a
 system (city), which shows complex behavior while it
      keeps adapting to a changing environment.
A Fractal is a Complex Adaptive System (CAD)
A team is a Complex Adaptive System (CAD)

                                                            The Manager




Sources : http://rafrogblogus.wordpress.com/2012/10/11/inside- the- nescafe- plan- in- vietnam/
A Team is just a zoom on our Fractal
Managers are ordinary people with special power




Sources : http://rafrogblogus.wordpress.com/2012/10/11/inside- the- nescafe- plan- in- vietnam/
The ultimate victory in competition is derived from the inner
satisfaction of knowing that you have done your best and that
you have gotten the most out of what you had to give.
Howard Cossel, 1918- 1995
10 Intrinsic Desires
Curiosity                           The need to think
Honor                               Being loyal to a group
Acceptance                          The need for approval
Mastery / Competence                The need to feel capable
Power                               The need for influence of will
Freedom / Independence / Autonomy   Being an individual
Relatedness / Social Contact        The need for friends
Order                               Or stable environments
Goal / Idealism / Purpose           The need for purpose
Status                              The need for social standing




                                                                     18
The Seven Levels of Authority
1. Tell: make decision as the manager

2. Sell: convince people about decision

3. Consult: get input from team before decision

4. Agree: make decision together with team

5. Advise: influence decision made by the team

6. Inquire: ask feedback after decision by team

7. Delegate: no influence, let team work it out
                                                  20
Managers are like leaders, they defines constraints, the
             employees defines the rules
Managers need to share their objectives
Teams need to have an identity to identify their self
Managers need to found way so they employees learn
Is this possible?

shareholders /                                       customers /
  owners                                                users




                       employees / workers




suppliers / partners
                                             communities / society
Management
     3.0
Workout Practices
People are the most important parts of
an organization and managers must do
   all they can to keep people active,
         creative, and motivated.
Teams can self- organize, and this
     requires empowerment,
  authorization, and trust from
          management.
Self- organization can lead to
                 anything, and it’s therefore
               necessary to protect people and
                      shared resources…




…and to give people a clear
purpose and defined goals.
Teams cannot achieve
  their goals if team
members aren’t capable
enough, and managers
    must therefore
   contribute to the
    development of
      competence.
Many teams operate within the context of a complex
organization, and thus it is important to consider
structures that enhance communication.
People, teams, and
  organizations need to
improve continuously to
defer failure for as long
       as possible.
Management
    3.0
Questions ?




              53
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@cuvaalex (twitter)



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 management30.com (book)


                                                    55

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Management 3.0 Excellence (Agile HCMC)

  • 1. Management Excellence © Alexandre Cuva  version 2.00  management30.com
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  • 4. Agile Transition Coach Alexandre Cuva • Agile Transition Coach, Scrum Master, Product Owner • Management 3.0 & Certified Scrum Developer Trainer • Event speaker • Hermes Swiss Project Team Professional • ITIL V3 “I coach teams and organization to become highly productive.” http://www.slideshare.net/GToronto
  • 5. Ho Chi Minh City Thursday 11:00 – Management Excellence 13:30 – Dice4Agile Friday 11:00 – TDD Dojo C# 13:30 – Energize People
  • 7. For thousand years, we were ruled from a Central Authority Hue, ancient Vietnam imperial palace : http://www.travelloops.com
  • 8. Self- organization is the default behavior in complex adaptive systems
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  • 10. Ho Chi Minh City is a is a complex adaptive system (CAS), because it consists of parts (people) that form a system (city), which shows complex behavior while it keeps adapting to a changing environment.
  • 11. A Fractal is a Complex Adaptive System (CAD)
  • 12. A team is a Complex Adaptive System (CAD) The Manager Sources : http://rafrogblogus.wordpress.com/2012/10/11/inside- the- nescafe- plan- in- vietnam/
  • 13. A Team is just a zoom on our Fractal
  • 14. Managers are ordinary people with special power Sources : http://rafrogblogus.wordpress.com/2012/10/11/inside- the- nescafe- plan- in- vietnam/
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  • 17. The ultimate victory in competition is derived from the inner satisfaction of knowing that you have done your best and that you have gotten the most out of what you had to give. Howard Cossel, 1918- 1995
  • 18. 10 Intrinsic Desires Curiosity The need to think Honor Being loyal to a group Acceptance The need for approval Mastery / Competence The need to feel capable Power The need for influence of will Freedom / Independence / Autonomy Being an individual Relatedness / Social Contact The need for friends Order Or stable environments Goal / Idealism / Purpose The need for purpose Status The need for social standing 18
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  • 20. The Seven Levels of Authority 1. Tell: make decision as the manager 2. Sell: convince people about decision 3. Consult: get input from team before decision 4. Agree: make decision together with team 5. Advise: influence decision made by the team 6. Inquire: ask feedback after decision by team 7. Delegate: no influence, let team work it out 20
  • 21. Managers are like leaders, they defines constraints, the employees defines the rules
  • 22. Managers need to share their objectives
  • 23. Teams need to have an identity to identify their self
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  • 25. Managers need to found way so they employees learn
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  • 27. Is this possible? shareholders / customers / owners users employees / workers suppliers / partners communities / society
  • 28. Management 3.0 Workout Practices
  • 29. People are the most important parts of an organization and managers must do all they can to keep people active, creative, and motivated.
  • 30. Teams can self- organize, and this requires empowerment, authorization, and trust from management.
  • 31. Self- organization can lead to anything, and it’s therefore necessary to protect people and shared resources… …and to give people a clear purpose and defined goals.
  • 32. Teams cannot achieve their goals if team members aren’t capable enough, and managers must therefore contribute to the development of competence.
  • 33. Many teams operate within the context of a complex organization, and thus it is important to consider structures that enhance communication.
  • 34. People, teams, and organizations need to improve continuously to defer failure for as long as possible.
  • 35. Management 3.0
  • 37.