Personal Information
Entreprise/Lieu de travail
Nantes Area, France, Pays de la Loire France
Secteur d’activité
Design
Site Web
www.imanens.fr
À propos
I am a service designer involved in multimodal service design since 1992. I participate to numerous international blue chip & startups projects in France and Europe.
I help my clients from ideation to launch on service design projects such as local government, industry, health, banking... using, Web, mobile & physical touchpoints.
> SPECIALTIES
Design Thinking
- Benchmarks & Strategic Reports
- Innovation workshops
- Field studies
- Personas
- Customer Journey Mapping
UX & Usability
- Information Architecture
- Interaction Design
- Usability Audit & Tests
> REFERENCES
• Innovation & Startups /
Social Mix : Semaine du bien être 2016, École du Design de Nantes & Harmonie Mutuelle
Laval ...
Mots-clés
réalité virtuelle
études terrain
design de service
digital
tests utilisateurs
modele economique
parcours client
expérience collaborateur
usages
design d'espace
experience client
business model
ux
design thinking
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