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Chapter 14 Managing Demand and Capacity ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Objectives for Chapter 14: Managing Demand and Capacity ,[object Object],[object Object],[object Object],[object Object],[object Object]
Figure 14.1 Variations in Demand Relative to Capacity
Understanding Capacity Constraints and Demand Patterns ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Capacity Constraints Demand Patterns
Table 14.1  Demand vs. Supply
Table 14.2  Constraints on Capacity
Figure 14.3 Strategies for Shifting Demand  to Match Capacity ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Demand Too High Demand Too Low Shift Demand
Figure 14.4 Strategies for Flexing Capacity  to Match Demand ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Demand Too High Demand Too Low Flex Capacity
Waiting Issues ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Waiting Strategies ,[object Object],[object Object],[object Object],[object Object]
Figure 14.5 Waiting Line Strategies
Figure 14.6 Waiting Line Configurations

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Managing demand and cpacity