The document discusses the secrets of the One Minute Manager. It describes three secrets: 1) Goal Setting - goals should be written in under 250 words so they can be read in under one minute, to keep people focused on achieving goals. 2) Praising - praising good performance immediately when goals are met, in specific terms. 3) Reprimanding - reprimanding issues immediately when goals are not met, also in specific terms, to correct behaviors and refocus on goals. The overall approach is to have clear and concise goals, objectives and feedback that can be understood quickly.
5. SECRET 1 :
00:01:00 GOAL SETTING
One minute manager sets each goal and its performance standards with his
subordinate in a paper with less than 250 words. Something can be read in
less than 00:01:00.
1. People can spend one minute and read the goal and see whether
behavior matches the goal.
2. Goal setting is important so that people can feel that they are achieving
3.Manager’s job and responsibility are to make things visible and people
enjoy the work.
7. SECRET 2 :
00:01:00 PRAISING
One minute manager sets each goal and its performance standards with his
subordinate in a paper with less than 250 words. Something can be read in
less than 00:01:00.
1. People can spend one minute and read the goal and see whether
behavior matches the goal.
2. Goal setting is important so that people can feel that they are achieving
3.Manager’s job and responsibility are to make things visible and people
enjoy the work.
9. SECRET 3 :
00:01:00 REPRIMAND
• Meaning – LECTURE, SCOLDING, TALKING-TO, WARNING, REPROOF
• We are not just to see our behavior
• We are the persons managing our behavior also.
• Sometimes really bad things happen and then you need to go for one minute reprimand
• You should do this immediately
• Finally agree not to repeat the same.
• The best minute you spend is the one you INVEST IN PEOPLE.
• Everyone is a potential winner. Some people are disguised as losers.
• Don’t let their appearances fool you.
10. START
One Minute Goal
(on 1 Sheet & Read in 1 Minute )
Y
One Minute Praising
• Praise the behavior
• Do it soon
• Be specific
• Tell the person what they did right,
• And how you feel about it
• Encounter the person
• Shake hands, and
Set a New Goal
Goal
Achieved ?
N
One Minute Reprimands
• Reprimand the behavior
• Do it soon
• Be specific
• Tell the person what they did wrong
• And how you feel about it
• Encounter the person
• Shake hand, and
Review, Clarify & Agree on the goal