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Enra Ppresentationday1

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Lucie Lamoureux
Lucie Lamoureux
FormationBusiness
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Knowledge Sharing: a presentation and discussion Lucie Lamoureux and Allison Hewlitt KM4D Associates
Data, Information, Knowledge Data “ 1855AC313” Information “ Air Canada flight 313 leaves New York at 18:55” Knowledge “… That’s not a good flight; often busy and delayed.”
Nature of Knowledge ,[object Object],[object Object],[object Object],[object Object]
Tacit vs. Explicit Knowledge ,[object Object],[object Object],Iceberg Metaphor taken from SigmaConnect http://www.sigmaconnect.com
Knowledge Management Cycle Activity Training and Processes Experience/ Lessons Learnt Knowledge Assets Create, discover Distill, validate, share, capture Adopt, adapt, share Apply
Why share knowledge? ,[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Knowledge Sharing Success Indicators
Storytelling After Action Review Peer Assist Communities of practice Knowledge Fairs Open Space meetings World Café Chat Show
Blogs Wikis Social bookmarking Photo sharing (e.g Flickr) ‏ Digital video Collaborative websites Podcasts YouTube
Questions for discussion ,[object Object],[object Object]

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Enra Ppresentationday1

  • 1. Knowledge Sharing: a presentation and discussion Lucie Lamoureux and Allison Hewlitt KM4D Associates
  • 2. Data, Information, Knowledge Data “ 1855AC313” Information “ Air Canada flight 313 leaves New York at 18:55” Knowledge “… That’s not a good flight; often busy and delayed.”
  • 3.
  • 4.
  • 5. Knowledge Management Cycle Activity Training and Processes Experience/ Lessons Learnt Knowledge Assets Create, discover Distill, validate, share, capture Adopt, adapt, share Apply
  • 6.
  • 7.
  • 8. Storytelling After Action Review Peer Assist Communities of practice Knowledge Fairs Open Space meetings World Café Chat Show
  • 9. Blogs Wikis Social bookmarking Photo sharing (e.g Flickr) ‏ Digital video Collaborative websites Podcasts YouTube
  • 10.