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Mobile Health, eh?

Steph Habif | @StephHabif
DOING
BEHAVIOR
DESIGN

Steph Habif | @StephHabif
BODY WEIGHT

222

Before
Body Weight

Steph Habif | @StephHabif
BODY FAT

47

222

Before
Body Weight
Body Fat

Steph Habif | @StephHabif
WAIST CIRCUMFERENCE

47
44

222

Before
Body Weight
Body Fat
Waist Circumference

Steph Habif | @StephHabif
AVERAGE BLOOD GLUCOSE

47
44

222

105
94

Before
Body Weight
Body Fat
Waist Circumference
Average Blood Glucose
Steph Habif | @StephHabif
TRIGLYCERIDES

47

84
44

222

105
55

Before
Body Weight
Body Fat
Waist Circumference
Average Blood Glucose
Triglycerides
Steph Habif | @StephHabif
RESTING HEART RATE

47

84

75

44

222

105

Before
Body Weight
Body Fat
Waist Circumference
Average Blood Glucose
Triglycerides
Resting Heart Rate

Steph Habif | @StephHabif
RESTING METABOLIC RATE

47

84

75

44

222

105

1200

Before
1
Body Weight
Body Fat
Waist Circumference
Average Blood Glucose
Triglycerides
Resting Heart Rate
Resting Metabolic Rate

Steph Habif | @StephHabif
BEHAVIORS

HABITS

Hire health coach

Meet with Steph for 30 minute session

Decrease intake of pastries
Do regular exercise

Eat ½ of muffin during breakfast
Place walking shoes next to the front door

Keep a weekly food journal

Eat ½ cup of soup during dinner at the diner

Meet with a dietician to create an eating plan

Choose protein source first when choosing lunch

Increase weekly number of minutes walking
Use the CPAP sleep machine each night
Enjoy 100-calorie snacks
Decrease intake of artificial sweeteners
Decrease soda intake

Place multivitamins by coffee maker every night
Test blood glucose at least 2 mornings per week
Keep fish oil supplements in the freezer

Decrease iced tea intake

Take fish oil supplements every night before bed

Take daily multivitamin

Place HR monitor in shoe for morning exercise

Wake up at the same time every morning

Write in food journal every night at dinner

Decrease sweating throughout the day

Call best friend to schedule two walking sessions/ week

Set weekly realistic and attainable goals

Do planks during TV commercials on Tuesday nights

Buy tools needed for health

Walk to breakfast place one time per week

Take Daily vitamin intake twice daily

Carry cinnamon and flaxseed in my purse
.....
..........
..................

Use inhaler before every exercise session
Tell someone when I am hungry and full
Schedule regular psychotherapy sessions
Sign up for a walking event
Schedule walking sessions with best friend
Schedule one weekly session with trainer

Eat less meals out
Spend less time on the computer at night

Steph Habif | @StephHabif
BODY WEIGHT

BODY WEIGHT

84

75

44

222

105
178

Before and After
Body Weight

Steph Habif | @StephHabif
RESTING HEART RATE
BODY FAT

47

47

84

75

44

222

105
34

1200

178

34
178

Before and After
Body Weight
Body Fat

Steph Habif | @StephHabif
WAIST CIRCUMFERENCE
WAIST CIRCUMFERENCE

47
44

222
34

35

178

Before and After
Body Weight
Body Fat
Waist Circumference

Steph Habif | @StephHabif
BLOOD GLUCOSE
AVERAGE BLOOD GLUCOSE

47
44

222
34
178

35

105
94

Before and After
Body Weight
Body Fat
Waist Circumference
Average Blood Glucose

Steph Habif | @StephHabif
TRIGLYCERIDES TRIGLYCERIDES

47

84
44

222
34
178

35

105
94

55

55

Before and After
Body Weight
Body Fat
Waist Circumference
Average Blood Glucose
Triglycerides
Steph Habif | @StephHabif
RESTING HEART RATE HEART RATE
RESTING

47

84

75

44

61

222
34
178

35

105
94

55

Before and After
Body Weight
Body Fat
Waist Circumference
Average Blood Glucose
Triglycerides
Resting Heart Rate
Steph Habif | @StephHabif
RESTING METABOLIC RATE

47

84

1800

75

44

61

222
34
178

35

105
94

55

1200

Before and After
Body Weight
Body Fat
Waist Circumference
Average Blood Glucose
Triglycerides
Resting Heart Rate
Resting Metabolic Rate

Steph Habif | @StephHabif
Steph Habif | @StephHabif
BEHAVIORS

HABITS

Hire health coach

Meet with Steph for 30 minute session

Decrease intake of pastries
Do regular exercise

Eat ½ of muffin during breakfast
Place walking shoes next to the front door

Keep a weekly food journal

Eat ½ cup of soup during dinner at the diner

Meet with a dietician to create an eating plan

Choose protein source first when choosing lunch

Increase weekly number of minutes walking
Use the CPAP sleep machine each night

Place multivitamins by coffee maker every night

Enjoy 100-calorie snacks
Decrease intake of artificial sweeteners

Test blood glucose at least 2 mornings per week

Decrease soda intake

Keep fish oil supplements in the freezer

Decrease iced tea intake

Take fish oil supplements every night before bed

Take daily multivitamin

Place HR monitor in shoe for morning exercise

Wake up at the same time every morning

Write in food journal every night at dinner

Decrease sweating throughout the day

Call best friend to schedule two walking sessions/ week

Set weekly realistic and attainable goals

Do planks during TV commercials on Tuesday nights

Buy tools needed for health

Walk to breakfast place one time per week

Take Daily vitamin intake twice daily

Carry cinnamon and flaxseed in my purse
.....
..........
..................

Use inhaler before every exercise session
Tell someone when I am hungry and full
Schedule regular psychotherapy sessions
Sign up for a walking event

Schedule walking sessions with best friend
Schedule one weekly session with trainer
Eat less meals out
Spend less time on the computer at night

Steph Habif | @StephHabif
How do we take what we know works in
real life for health behavior change and
scale it?

Steph Habif | @StephHabif
2011

Steph Habif | @StephHabif
2011
The Year of the Behavior

Steph Habif | @StephHabif
Steph Habif | @StephHabif
1

Steph Habif | @StephHabif
Type your Behavior
Do
Type your target behavior

and design for that

Steph Habif | @StephHabif
Do
Type your target behavior

and design for that

Do not
Design for technology

Steph Habif | @StephHabif
2012

Steph Habif | @StephHabif
2012
The Year of the Emotion

Steph Habif | @StephHabif
Steph Habif | @StephHabif
design thinking

Steph Habif | @StephHabif
design thinking

Steph Habif | @StephHabif
User Group Empathy Map
User Behavior Journey Map
Do
Design for what people want to do

Steph Habif | @StephHabif
Do
Design for what people want to do

Do not
Assume that failure is due to
lack of motivation

Steph Habif | @StephHabif
2013

Steph Habif | @StephHabif
2013
The Year of the Consumer

Steph Habif | @StephHabif
Steph Habif | @StephHabif
External Triggers
Alarms
Emails
Stores
Lights
People

Internal Triggers
Emotions
Cognitions
Routines
Situations
People

Steph Habif | @StephHabif
External Triggers
Alarms
Emails
Stores
Lights
People

What to do next is due to
user interaction

Internal Triggers
Emotions
Cognitions
Routines
Situations
People

What to do next is in the
user’s head
Steph Habif | @StephHabif
Steph Habif | @StephHabif
Steph Habif | @StephHabif
Do
Identify internal and external triggers

Steph Habif | @StephHabif
Do
Identify internal and external triggers

“Put hot triggers in the path of motivated people”

Steph Habif | @StephHabif
Do
Identify internal and external triggers

“Put hot triggers in the path of motivated people.” – BJ Fogg

Do not
Ignore user narratives -> this is where you
tie your solution to motivated users
Steph Habif | @StephHabif
How do we take what we know works in
real life for health behavior change and
scale it?

Mobile Health, eh?
Steph Habif | @StephHabif
Sure.

Steph Habif | @StephHabif
Sure.

Steph Habif | @StephHabif
Sure.

Steph Habif | @StephHabif
Do
Type your Target Behavior

Steph Habif | @StephHabif
Do
Type your Target Behavior

Design for what people want to do

Steph Habif | @StephHabif
Do
Type your Target Behavior

Design for what people want to do
Identify Internal and External Triggers

Steph Habif | @StephHabif

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Steph Habif Guest Lecture

Notes de l'éditeur

  1. Ask students what they hear their patients/target users saying??
  2. Ask students what they hear their patients/target users saying??
  3. Quotes & defining words--Capture specific quotes from the user, as well as any unusual phrases or words that 'struck' you as something that might contain a deeper meaning.Actions & behaviors--Capture things you saw the user (or group of users) doing. Writing down specific details or even drawing out diagrams can be useful here.Thoughts & beliefs--This quadrant should contain phrases that begin with "I think..." or "I believe..." that were specifically stated by the user. You might also capture other thoughts & beliefs that may not have been explicitly stated but can be inferred from what the user said.Feelings & emotions--Capture feelings and emotions that the user displayed or talked about having. Capturing feelings and emotions that specific experiences elicited will also be useful here. You might also capture other feelings & emotions that you infer from actions & behaviors that you observed.
  4. In 1952 Betty Crocker introduced instant cake mix. Assumed the trigger was hunger and enabled customers to make a cake quickly. It was a total market disaster. What the customer really wanted was to feel and show love. “Instant” didn’t cut it. So they added an egg.