A presentation given to undergrad Business students of University of California Riverside-India Global Residency Program at VIT, Mumbai on 15th December 2013. The program was organzied jointly by IEEE Bombay Section, Vidyalankar Institute of Technology. A very interactive session with constructive inputs from Program Coordinators and participants.

1. INDIA: AN EVOLVING GLOBAL
TECHNOLOGY HUB

2. 12/15/2013
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AN OPENING CAVEAT
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This talk is based on my:
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Academic experience as a faculty, project mentor
Expert talks at various Institutes for faculty and students
Review and session chair experience for various
conferences
Industry experience as Competency and Training Head
Discussions with people in industry
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ROADMAP
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Background
 Current Manpower capability
 Outsourcing
 IT industry …
 Government contribution
 Summary
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 5,000 year old ancient civilization
 325 languages spoken – 1,652 dialects
 18 official languages
 29 states, 5 union territories
 3.28 million sq. kilometers - Area
 7,516 kilometers - Coastline
 1.3 Billion population.
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 5600 dailies, 15000 weeklies and 20000
periodicals in 21 languages with a combined
circulation of 142 million.
 GDP $576 Billion. (GDP rate 8%)
 Parliamentary form of Government
 Worlds largest democracy.
 Worlds 4th largest economy.
 World-class recognition in IT, biotechnology and space.
3rd largest standing army force, over
1.5Million strong.
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DID YOU KNOW?
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India exports software to around 90 countries.
The National Stock Exchange (NSE) is the third largest stock
exchange in terms of number of transactions.
Bombay Stock Exchange (BSE) is the world’s largest stock
exchange in terms of number of listed companies with more than
5000 companies.
India has the second-largest pool of Scientist and Engineers in
the World.
Available international comparisons show that India has the
second-largest number of telephone subscribers in the world
(among 222 countries).
Mobile tariffs in India are the second lowest in the world after
Bangladesh.
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CHANGING BEHAVIOURAL PATTERNS
 A fast life today – longer working hours, need for more money
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 Lack of time – for society, family, etc
 Growing individualism, growing distance between people
 On the positive side, a more exciting life, richer with information and experiences –
specially exciting for women
 Technology had undoubtedly created a wow effect More facilities: telecom, services,
entertainment, conveniences, comforts – making life easier
 Loan facilities make it easier to access these
 People were changing, all of them, in one way or another
 Families independent – and alone; growing individualism
 Children growing up more aware, smarter, not shy
 Women more independent – mentioned happily by women, somewhat defensively by
men
 Changes on the work front, caused optimism as well as tension
 Job opportunities for young men and women are available mainly in metros
Source: The Economic Intelligence Group
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THINK INDIA, THINK TIMES

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INDIA: TECHNOLOGY SUPERPOWER (1)
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 Geneva-based STMicroelectronics is one of the largest semiconductor
companies to develop integrated circuits and software in India.
 Texas Instruments was the first to open operations in Bangalore,
followed by Motorola, Intel, Cadence Design Systems and several
others.
 80 of the World’s 117 SEI CMM Level-5 companies are based in India.
 5 Indian companies recently received the globally acclaimed Deming
prize for rigorous total quality management (TQM) practices.
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INDIA: TECHNOLOGY SUPERPOWER (2)
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15 of the world's major Automobile makers are obtaining
components from Indian companies.
New emerging industries areas include, Bio-Informatics, BioTechnology, Genomics, Clinical Research and Trials.
World-renowned TQM expert Yasutoshi Washio predicts that
Indian manufacturing quality will overtake that of Japan in
2013.
Flextronics, the $14 billion global major in Electronic
Manufacturing Services, has announced that it will make India
a global competence centre for telecom software
development.
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INDIA: TECHNOLOGY SUPERPOWER(3)
These include GE, Bell Labs, Du Pont, Daimler Chrysler, Eli Lilly, Intel,
Monsanto, Texas Instruments, Caterpillar, Cummins, GM, Microsoft and IBM.
 India’s telecom infrastructure between Chennai, Mumbai and Singapore,
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 Over 100 MNCs have set up R&D facilities in India in the past five years.
provides the largest bandwidth capacity in the world, with well over 8.5
Terabits (8.5Tbs) per second.
 With more than 250 universities, 1,500 research institutions and 10,428
higher-education institutes, India produces 200,000 engineering
graduates and another 300,000 technically trained graduates every year.
 Besides, another 2 million other graduates qualify out in India annually.
 The Indian Institute of Technology (IIT) is among the top three
universities from which McKinsey & Company, the world's biggest
consulting firm, hires most.
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11. INDIANS ABROAD
A snapshot of Indians at the helm of leading Global businesses
The Co-founder of Sun Microsystems (Vinod Khosla),
Creator of Pentium Chip (Vinod Dahm),
Founder and creator of Hotmail (Sabeer Bhatia),
Chief Executive of McKinsey & Co. (Rajat Gupta)
President and CFO of Pepsi Cola (Indra Nooyi)
President of United Airlines (Rono Dutta)
GM of Hewlett Packard (Rajiv Gupta)
President and CEO of US Airways (Rakesh Gangwal)
Chief Executive of CitiBank (Victor Menezes),
Chief Executives of Standard Chartered Bank (Rana Talwar)
Chief Executive officer of Vodafone (Arun Sarin)
President of AT & T-Bell Labs (Arun Netravali)
Vice-Chairman and founder of Juniper Networks (Pradeep Sindhu)
Founder of Bose Audio (Amar Bose)
Founder, chip designer Cirrus Logic (Suhas Patil )
Chairman and CEO of Computer Associates (Sanjay Kumar)
Head of (HPC WorldWide) of Unilever Plc. (Keki Dadiseth)
Chief Executive Officer of HSBC (Aman Mehta)
Director and member of Executive Board of Goldman Sachs (Girish Reddy)
Chief Economist of the International Monetary Fund (Raghuram Rajan)
Former CTO of Novell Networks (Kanwal Rekhi)
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IT SERVICES
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Custom Application Development and Maintenance (CADM), System
Integration, IT Consulting, Application Management, Knowledge
networking , Infrastructure Management Services, Software testing,
Service-oriented architecture and Web services.
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IT services:
IT enabled services:
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Data analysis and database consulting, HR & admin outsourcing, Digital
media and content development (E-learning, content, publishing,
entertainment, etc.),CAD/CAM design, Animation, Bio-informatics, Offshore financial services, Real-estate management – security services
Others
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R&D across industry verticals – semiconductor, technology, drug research,
etc. , Legal/advisory services for MNCs
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THINK INDIA, THINK TIMES

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FEATURES OF INDIAN IT INDUSTRY
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Adaptable and has the capability to reinvent itself
Strengthen innovation and skilled talent pool in the country.
Continued focus on moving-up the value chain,
Rising technology spends particularly by the Government
Differential investments in areas such as cloud computing,
etc.
Resilient and sustainable growth
Contributes to India’s GDP
Drives growth of the economy, in terms of employment,
export promotion, revenue generation and standard of living.
Substantial exports of the Indian software and services
considerable revenues from the domestic market
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14. R&D Centre
Highlights
Established in 1984. The centre started with just 20 people, now has 900 people working on VLSI and
embedded software, which goes along with a chip or into the chip.
India Development Centre,
Bangalore, Hyderabad.
India
Engineering Centre,
Bangalore
R&D Centre,
Bangalore and
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R&D Centre, Bangalore
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INDIA: R&D LABS
The Bangalore centre was established in 1994; the Hyderabad one in 1999. Oracle’s largest development
centre outside the US currently has 6,000 staff. Does work on Oracle's database products, applications,
business intelligence products and application development tools, besides other activities.
Established in mid-1999 with 20 people, has scaled up to 500 people today. Does work mainly on Sun's
software which includes Solaris and Sun One.
Established in 1988 with 20 people, has scaled up to 1,000 today. Drives nearly 60 percent of the company’s
global development delivery.
Mumbai.
Software
Lab,
Established in 2001. Works on all IBM software like WebSphere, DB2, Lotus, Tivoli and Rational. The centre
has added many new areas of activities such as middleware and business intelligence.
Bangalore,
Pune.
Labs India, Bangalore.
Innovation Campus,
Bangalore.
Bangalore.
Established in November 1998 with 100 people, the Lab swill be scaled up to 1500 by the end of 2004. That
will double 3000 staff by middle of 2006. It is the largest single-location R&D lab for SAP outside Walldorf,
Germany. Nearly 10 percent of SAP's total R&D work is carried out from the Indian lab.
Established in 1996 with 10 people, has scaled up to 895 people today, and will be further scaled up to 1,000
before the end of 2003. Works on developing software for Philips products. Almost all Philips products that
use software have some contribution from this centre. It is the largest software centre for Philips outside
Holland.
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Established in 2002 with just two people, has scaled up to 20 specialists today. Plans exist to double its
headcount by the beginning of 2004. Is totally dedicated to high-level research on futuristic technologies, with
special focus on emerging markets.

15. MARKET
12/15/2013
INDIA’S POSITION IN THE OUTSOURCING
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o Dominant position as the leading outsourcing market as
compared to other emerging economies.
o A majority of the companies in India have already aligned
their internal processes and practices to international
standards such as ISO, CMM, and Six Sigma. This has helped
establish India as a credible sourcing destination.
o Many Indian companies have acquired quality certifications
with 82 companies certified at SEI CMM Level 5 - higher than
any other country in the world.
o TCS, Infosys and Wipro maintained their position as the top 3
exporters in the Nasscom Top 20 IT software and services
exporters rankings.
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16. BPO
o The domestic BPO sector is expanding rapidly (McKinsey & Co.).
o There are more than 200 call centers in India with a turnover of
$2 billion and a workforce of 150,000.
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o The outsourcing includes a wide range of services including
design, architecture, management, legal services, accounting
and drug development and the Indian BPOs are moving up
in the value chain.
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INDIA:
o Moe than 100 of the Fortune 500 are now present in India compared to 33
in China.
o Cummins of USA uses its R&D Centre in Pune to develop the sophisticated
computer models needed to design upgrades and prototypes electronically and
introduce 5 or 6 new engine models a year.
o Business Week of 8th December 2003 has said "Quietly but with breathtaking
speed, India and its millions of world-class engineering, business and medical
graduates are becoming enmeshed in America's New Economy in ways most of
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us barely imagine".

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EFFORTS MADE BY THE GOVERNMENT
The GoI has recognized the importance of IT-ITES and Electronics
hardware manufacturing in the country, both for strategic and economic
reasons, and has released vision documents and draft policies for these
key sectors, over the past year.
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The “Draft National Policy on IT” seeks to achieve the twin goals of
bringing the full power of IT within the reach of the entire country and
harnessing the capability and human resources available locally, to enable
India to emerge as the Global Hub and Destination for IT-ITES by 2020.
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The “Draft National Policy on Electronics” envisions creating a globally
competitive industry, including Nano-electronics, to serve both the
domestic and international markets.
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The GoI has also constituted an Empowered Committee to identify
suitable technology and investors, for setting up Semiconductor
Fabrication facilities in the country.
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Implementation of government-sponsored projects and e governance
initiatives, such as the UID project, National Knowledge Network, etc., are
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expected to boost demand for IT in the country.
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IT/ Software/ BPO
 Megasoft
 Saksoft
 Wipro
 Many more…………
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12/15/2013
MAJOR OVERSEAS ACQUISITIONS
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THINK INDIA, THINK TIMES

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INTERNATIONAL PERCEPTIONS OF INDIA
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“India's highly educated workforce, management talent, rule of law, transparency,
cultural affinity and regulator environment are more favourable than China's.”
A T Kearney FDI index report
India is an interesting combination, world-class talent that can speak English and a
strong technological expertise.
Tony Wright, Chairman, Lowe Worldwide
"The courageous reforms have led to enormous economic growth in India.With a
growth rate of over eight percent, India ranks at the top even in this very difficult
period globally."
Gerhard Schroeder Ex -Chancellor Germany
"The economic dominance of the US is already over. What is emerging is a world
economy. India is becoming a powerhouse very fast."
Peter Drucker Management Guru
"India's success rate vis-a -vis Britain's in the entrepreneurial scenario is a lot higher.
I'm going to go back and work towards this"
HRH Prince Charles during his recent visit to India
Our relations with India are stronger than ever, bilateral trade is improving, an
increasing number of Indian students are coming to the UK.
Gordon Brown, Prime Minister of Britain
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THINK INDIA, THINK TIMES

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INTERNATIONAL PERCEPTIONS OF INDIA
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What's struck me is the energy and restless ambition in India.
You can actually, tangibly feel the drive...
Peter Knapp, Executive Creative Director Landor
Associates
 India is light years ahead in terms of the market potential and
the potential for the company (Boeing) to come together as an
enterprise and grow.
Q.R. Thomas, President Boeing India
 Like people study political science, culture, public health,
economics, law and medicine, students in Harvard will now
study India as a subject."
Lawrence Summers, President, Harvard University
 "With the Indian economy showing 8-9 per cent growth over
the years, more and more Japanese investors are becoming
keen to invest in this emerging market.“
Yoshihiro Hasegawa, Chief Representative Daiwa
Securities SMBC Co Ltd
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THINK INDIA, THINK TIMES

21. father of India’s space, missile and satellite programme and author of
“India 2020 Vision”.
12/15/2013
Dr Abdul Kalam, Ex- President of India,
“I have three visions for India.”
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“ In 3000 years of our history people from all over the world have come and invaded us, captured
our lands, conquered our minds. From Alexander onwards. The Greeks, the Turks, the Moguls, the
Portuguese, the British, the French, the Dutch, all of them came and looted us, took over what was
ours.
Yet we have not done this to any other nation. We have not conquered anyone. We have not grabbed
their land, their culture, their history and tried to enforce our way of life on them.
Why?
Because we respect the freedom of others. That is why my first vision is that of FREEDOM.
I believe that India got its first vision of this in 1857, when we started the war of independence. It is
this freedom that we must protect and nurture and build on. If we are not free, no one will respect
us. “
My second vision for India is DEVELOPMENT. For fifty years we have been a developing
nation. It is time we see ourselves as a developed nation. We are among top 5 nations of the world in
terms of GDP. We have 10% growth rate in most areas. Our poverty levels are falling. Our
achievements are being globally recognized today. Yet we lack the self-confidence to see ourselves as
a developed nation, self-reliant and self-assured
I have a THIRD vision. India must stand up to the world. Because I believe that unless India
stands up to the world, no one will respect us. Only strength respects strength. We must be strong not
only as a military power but also as an economic power. Both must go hand-in-hand.”
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23. QUESTIONS?
Reference: Internet