SINGLE WINDOW CONFERENCE 2016 MARRAKESH

1. Simplifying Trade Processes For Kenya Competitiveness
Implementation of the Kenya National SingleWindow
System
The KenyaTradeNet System
By:AmosWangora
Chief Executive Officer - KENTRADE
Electronic SingleWindow for Foreign
Trade:“The requirement for an inclusive
cooperation”

2. PRESENTATION OUTLINE
 Introduction: Single Window System
 Who we are
 Objectives of Single Window System
 TRADENET Stakeholders
 Services
 Implementation Status
 The future

3. Who we are: Kenya Trade Network Agency
 A State Corporation
established in January 2010 vide
Legal Notice No 6 of 2011.
 Principal Objectives:
 To Facilitate International
Trade
 To implement,
operationalize and manage
the Kenya Electronic Single
Window System.
 Parent Ministry:
 National Treasury

4. OUR GOALS
Reduce Cargo Dwell time at
the Port of Mombasa.
Reduce Cargo dwell time at
the Airports in Kenya.
Reduce Cargo dwell time
at the Kenyan border posts.
Additional Trade Facilitation
services – E-Trade Portal
92%
24 hrs20%
42%
4AACE 2015 All rights reserved
1 hrs
3 days

5. Objectives
 Improving service delivery to customers by reducing cargo
clearance times.
 Facilitating electronic interaction of all stakeholders in facilitating
import and export business.
 Reducing paper transactions by adopting electronic processing of
Customs and related documents.
 Adopting a modern and open transaction processing system that is
capable of interfacing with other internal and external systems.

6. Portal
www.kentrade-portal.com
OGAs Trade Community
• A single entry point for
all Import and Export
applications
• Regulations and
requirements
• Integrate OGAs
Kenya TradeNet System Information Portal

7. KenyaTradeNet System
 KenyaTradeNet System is the Kenya National SingleWindow System.
 Number of system users has increased – Over 7,500 registered system users.
 Number of Beneficiaries – Over 40,000
 38 stakeholders
 30 Partner Government Agencies (PGAs at Ports and Borders)
 2 Payment Gateways
 Kenya Association of Manufacturers
 Kenya International Freight & Warehousing Association
 Shippers Council of East Africa (SCEA)
 Association of Kenya Insurers (AKI)
 Kenya Ship Agents Association (KSAA)

8. Project Status
• October 31, 2012 – Project Kick off
• October 31, 2013 – Kenya TradeNet System go live
• May 2, 2014 – Official launch of the System.
• 3 Project Phases
 Phases 1A – Pre-clearance Documentation Modules
 Phase 1B – Declaration Submission Module
 Phase 2 – Permits Module
 Phase 3 – Permits Module

9. TradeNet implementation
Approach
Streamline International Trade processes How?
Simplify Partner Government
Agencies (PGA) internal (back
office) processes
How?
Operational TradeNet
System
Step 1
Step 2
Step 3
How?
Business Process Re-
engineering (BPR) of
International Trade Process
Business Process Re-
engineering (BPR) of PGA
Internal Processes
Automation of Processes and
integration with PGA systems
Regional
Integration
How? Integration with the EAC
Regional Block
Step 4

10. Known Unknown
Changing ?
MANDATORY:THE CHANGE MANAGEMENT
PROCESS

11. SERVICES – 18 Modules implemented
Manifest Module
Risk Management
System
Data Validation &
Archive
Desktop Client
Authorization &
Authentication
Transwork Hub
Trading Partner
Registration
Kenya ESWS System
ePayment Facility
Declaration Module
SW Modules
Crimson Trade Facilitation Suite
KRA
KPA
InterfaceLayer
SIMBA
Standard XML
or EDI
Trading
Community
Banks
OGAs (TBK, HCDA,
KEBS etc)
KESWSPortal
Common Layer
Master &
Consignment Permits
Permit Management
& Approvals
UCR Management Administration
OGA Permits & License Management
Security & Access Control
Workflows
Data & Management
Information System
Customer
Management System
Messaging Hub Network Billing System
KWATOS
Standard XML
or EDI
WeighBridge
System
Standard XML
or EDI
ePayment
Gateway
Standard XML
or EDI
System Admin
Notification & Alerts
Reporting Audit Trail

12. TradeNet System Functions
• User management- User creation and access management
• Upload of documents in multiple formats
• Transmission and receipt of data to and from integrated
systems
• Transaction tracking through the Unique Consignment
Reference Number (UCR)
• Facilitation of Pre verification of Conformity data (COC)
to relevant Agencies
• Publishing of UCR link to relevant Government Agencies
to provide visibility of attached documents.

13. Achievements

14. Early Wins
 Faster processing of Permits by Government Agencies.
 Increased visibility and transparency for Traders.
 Compliance levels have gone up
 Paperless (electronic) application for permits by traders 24/7 basis.
 Paperless (electronic) processing and approval of permits by the
PGAs.
 Electronic confirmation of Payments and provision of multiple
payments instruments via the KRA payment gateway.
 Integrated Risk Management System available for use by the Partner
Government Agencies.

15. Usage of theTradeNet

16. Usage of theTradeNet Cont…
0
5
10
15
20
25
30
35
40
45
50
MILK EXPORTS
DVS
MILK IMPORTS
DVS
HIDES & SKINS
EXPORTS DVS
MEAT IMPORTS
DVS
MILK EXPORTS
DVS
MILK IMPORTS
DVS
EXPORTS PERMIT
PCPB
IMPORT PERMIT
PCPB
COMMERCIAL
IMPORT PERMIT
PPB
COMPARISON BETWEENTIMETAKENTO APPROVE PERMITS BEFORE AND AFTERTHE
SINGLEWINDOW
DAYS BEFORE TRADENET DAYS AFTER TRADE NET

17. Stakeholders’ Feedback
1. The average number of processes/steps in processing
clients applications has reduced by almost 50%.
2. The average number of documents required for
processing applications has reduced by about 30 – 50%.
3. The time taken to process clients requests has reduced
by over 50% in some instances e.g. the Dairy Board.
4. The number of times a client needs to visit a
Government Agency for a single application has been
reduced to zero in a number of instances.
5. Cost savings due to reduced paper work & movement.

18. 1.
Institutionalization of Service Level Agreements (SLA) for all
Stakeholders using the platform
2.
Working with development partners to support other
Government Agencies to implement back end systems with a
defined integration framework for the TradeNet system
3
Integration with a new Customs System
4.
Supporting other Government Agencies to access equipment
and wifi at ports and borders
5. Implementation of the Kenya E-Trade Portal
Other Supporting Initiative

19. Challenges Mitigation
1. Change Management Developed and implemented a robust
change management strategy covering
the pre and post implementation
2. Slow resolution of issues that require
intervention of multiple agencies.
 Proposed inter-ministerial Steering
Committee to offer an oversight role.
 Signing of Service Level Agreements
amongst Government Agencies
involved in progress.
3 Majority of Government Agencies do not
have systems (Some PGAs lack capacity
use the system across the country e.g.
low internet , lack of ICT equipment)
 Support to acquire internet and
computer equipment for PGAs at
borders
4. Conflicting mandates by some
Government Agencies
 Requires harmonization of the legal
framework and coordinated effort
from all Government agencies within
theTrade sector.
Challenges

20. Business
value
chain
Integration scope
Regional / Global SW
National SW
with all OGAs
Customs / Port
SW / PCS
Trade
EDI / VANTradepoint
Portals
Customs
System
Customs
Automation
Era
Start of
Trade
Information
Start of
Trade
Info Exchng
Limited
B2G
Nationwide
Single Window
B2G / G2G
N2N
71 Economies have a Single
Window
(compared with 49 in 2012)
Kenya TradeNet
Regional Integration of SWS

21. CIO100 Awards 2014:
Best Public Sector ICT Project

22. KENTRADE Contact Centre

23. 23
“It always seems impossible until
it's done”
PERSEVERANCE
- Nelson Mandela