SlideShare une entreprise Scribd logo
1  sur  33
Télécharger pour lire hors ligne
WEBCAST
3 Practical Ways to Boost Strategy
Execution in 2017
Featuring:
Todd Garretson
Founder, Chief Strategist - CircleMakers
Meet the Speakers
Todd Garretson is the Founder and Chief Growth Strategist
of CircleMakers, LLC. With over 15 years of experience leading
market share growth initiatives of top consumer brands in Fortune
500 and privately-held business environments, Todd Garretson
advises and helps organizations identify new growth potential, craft
strategy that moves people to action and enhance overall
performance. Having a passion for helping people and organizations
to unlock dormant growth potential, Todd writes and speaks for
audiences in three core areas: leadership, business growth strategy
and personal/professional growth.
Featured Speaker
3 PRACTICAL WAYS TO BOOST STRATEGY EXECUTION IN 2017
Background
Today’s Big Idea
A Strategic Roadmap
3 Practical Steps
Free Gifts
An Opportunity
3/1/2017 www.circlemakers.co 3
CircleMakers™ is a strategy advisory firm that helps organizations drive
stronger performance and growth.
From family-owned businesses, private equity portfolio companies, to
publicly-held businesses, we work with organizations across a variety of
industry and size.
In addition to custom strategy consulting, CircleMakers.co is an on-line
destination and multi-media strategy resource for growth oriented
executives, business owners, CEOs and professionals.
We currently publish content centered in three core areas: business growth
strategy, leadership, and personal/professional growth.
Learn more at www.circlemakers.co.
3/1/2017 www.circlemakers.co 4
Growth-Driven
Serve
existing
customer
andmarkets
Use existing products
and assets
Add incremental
products and assets
Develop new products
and assets
Enteradjacent
mkts,serve
adjacent
customers
Createnew
markets,target
newcustomer
needs
MAXIMIZE
CORE
EXPAND TO
ADJACENT
REINVENT &
TRANSFORM
6 Primary Service
Pillars To Help
Organizations Drive
New Growth
3/1/2017 www.circlemakers.co 5
Services Portfolio
3/1/2017 www.circlemakers.co 6
They’re insight-led
They take a structured approach to managing growth initiatives
They innovate and mobilize quickly
3/1/2017 7
Growth Organizations
Today’s
Big
Idea
The Strategic Roadmap
8
PHASE 1:
Strategic
Discovery
(the who)
PHASE 2:
Strategic
Development
(the way)
PHASE 3:
Strategic
Planning
(the how)
PHASE 4:
Strategic
Implementation
(the alignment)
PHASE 5:
Strategic
Execution
(the action)
1. Understanding
the Customers
1. Insights into
Opportunities
2. Understanding
the Business
3. Transform Findings
into Insights
2. Frame Growth
Opportunities
3. Craft your
Strategy
3/1/2017
1. Calibrate
Strategy & Culture
2. Identify ‘Must-
Achieve’ Goals
3. Formulate a
Plan of Action
1. Identify KPI’s
and Priorities
2. Evaluate People
and Process
3. Communicate
with Teams
1. Operationalize
Strategy
2. Monitor & Drive
Performance
3. Adapt and
Enhance Strategy
Craft Calibrate Cascade
3/1/2017 www.circlemakers.co 9
“The development of strategy, structure, culture, and systems are
important. However, the core of the matter is always about
changing the behavior of people.”
John Kotter, The Heart of Change
BECOME THE KIND
OF LEADER THAT
PEOPLE WOULD
FOLLOW
VOLUNTARILY
EVEN IF YOU HAD
NO TITLE OR
POSITION
3 Practical Steps
Create
More Leaders
Clarity
In Direction
Drive
For Results
3
2
1
BECOME THE KIND
OF LEADER THAT
PEOPLE WOULD
FOLLOW
VOLUNTARILY
EVEN IF YOU HAD
NO TITLE OR
POSITION
Clarity In Direction
Clarity
In Direction1
Your Strategy = Communicating Choices
12
Total Home (US MKT)
$188 bln / ~4% annual growth rate [retail dollars]
Total Market Size (US MKT)
$5.9 bln / ~4% annual growth rate [retail dollars]
79% Area
21%
Accent
Fastest Growing Segments
DTC / Ecommerce:
4.3%
Stores: 4.0%
3/1/2017
NEXT
Lodging (hospitality)+ Retail: ~$955m (4.5%
CAGR)
5-year Market Share: 23% ($220m)
5-year Growth = $220m
NOW
2017 - 2019 2020 - 2022
Offices + Educ/Instit: ~$1.16b (4.5%
CAGR)
5-year Market Share: 10% ($116m)
5-year Growth = $116m
How To Win:
1. Drive awareness to core value
proposition;
2. Add ‘feet on the street’ in key
markets (hospitality / multi-
family);
3. Increase share / presence in
retail via acquisition
How To Win:
1. Extend value proposition to
services and collections;
2. Acquire into segments via
contractor and / or
manufacturer
Who | Where | How
3/1/2017 13
The Strategy One-Pager
Why you exist
By 2022, deliver $200M in new growth by
a combined market share of 9%
The change you seek to create in
the world
PURPOSE
VISION
AMBITION
Growth
Increase overall sales
by $10m by ‘y’
Profit
Increase net income from
5% to 7% by ‘z’
Solidify
Core
MASS RETAIL
PRIVATE LABEL
CATALOG
Grow
Bigger
RETAIL
ECOMMERCEInnovation
Increase market share
to 10% and 15% by ‘y’
Supply Chain
Target acquisition to expand
to ‘x’ by ‘y’
Incubate for
Future
Growth
NEW BUSINESS MODEL
WHERETOPLAY
BUILD A BRAND-LED BUSINESS STRENGTHEN EXECUTION IN
SALES
DEVELOP OUR PEOPLE FOR
GROWTH
ENHANCE OUR INFRASTRUCTURE
World-class insight, design, and
buying experience
Drive increased branded market
share with customers and
consumers
Develop our sales strategy and
structure to grow bigger
Enhance customer relationships
and deepen brand loyalty
Build a performance culture to
align with and deliver on strategy
Strengthen our talent pool and
leadership capabilities
Implement new technology and
expanded facility for growth
Collaborate with suppliers to
meet sourcing and product
standards
STRATEGICGOALSWINNINGPILLARS
143/1/2017
Bring Black-and-White to Life
BECOME THE KIND
OF LEADER THAT
PEOPLE WOULD
FOLLOW
VOLUNTARILY
EVEN IF YOU HAD
NO TITLE OR
POSITION
Drive For Results
Drive
For Results2
3/1/2017 www.circlemakers.co 16
Monthly KPI-Gap Meetings
TheKPIScorecard
17
Reframingperformancemanagementachievement
Metric Description
& Connect to Strategic
Goals
Monthly Performance
against STD and
STRETCH Goals
Activities and
Accountability
Score On-Track / Off-
Track
Performance Achievement Cultures
• Performance-to-Goal
• Coaching and Training
• Specific Activities and Behaviors
(EDGE)
• Rewards and Recognition
• Rally Around Critical Care
BECOME THE KIND
OF LEADER THAT
PEOPLE WOULD
FOLLOW
VOLUNTARILY
EVEN IF YOU HAD
NO TITLE OR
POSITION
Create More Leaders
Create
More Leaders
3
3/1/2017 19
Review
Talent
Identify
Potential
Expansion of Mid-Level
Performers
New Leaders
Develop & Coach
The Leadership Pipeline
Attitude/Talents
Performance
Average
Average
Exceptional
Below Average
Below Average Exceptional
The Talent Review
AB
CD
High-PotentialSome Potential
Job Change Needs Coaching
High Potential
1. Stephanie
2. Michael
3. Molly
4. Kelly
5. Clarissa
6. Tim
7. Kevin
8. Heather
9. Lauren
10.Ben
3/1/2017
21
Linchpin Positions & High Potentials
List 1: Linchpin Positions List 2: High Potential
1. Purchasing / Inventory
2. DC Manager
3. Regional Sales Managers
4. Accounts Receivable Manager
5. Human Resources Manager
6. IT Manager (Back-End)
7. Digital Specialist (Front-End)
8. Customer Service Manager
9. Product Specialist
10.Finance Planner
1. Stephanie
2. Michael
3. Molly
4. Kelly
5. Clarissa
6. Tim
7. Kevin
8. Heather
9. Lauren
10.Ben
Create
More Leaders
Clarity
In Direction
Drive
For Results
321
Execute Brilliantly in 2017!
Annual: Develop/Refine
QTR: Company Review
Monthly: Team Review
Monthly: Team / Company
Review
Weekly: Team / Individual
Review
Monthly: Team
Semi-Annual: Company Review
Weekly: Individual
Coaching
Executive / Company Blackout Days
1st Trimester
JANUARY
• Finalize 2017 KPI Scorecard:
1.6
• Company Strategy
Communication Event
FEBRUARY
• KPI Scorecard Review
Meeting (Jan): 2.3
MARCH
• Finalize 2017 Development/
Training: 3.3
• Leadership/Key Mgmt
/Sales
• KPI Scorecard Review
Meeting (Feb): 3.8
APRIL - (off-site)
• KPI Scorecard Review
Meeting (Mar): 4.7
• Strategy Review Meeting
(Q1): 4.7
• Company Talent Review:
4.14
JANUARY
S M T W T F S
1 2 3 4 5 6 7
8 9 10 11 12 13 14
15 16 17 18 19 20 21
22 23 24 25 26 27 28
29 30 31
FEBRUARY
S M T W T F S
1 2 3 4
5 6 7 8 9 10 11
12 13 14 15 16 17 18
19 20 21 22 23 24 25
26 27 28
MARCH
S M T W T F S
1 2 3 4
5 6 7 8 9 10 11
12 13 14 15 16 17 18
19 20 21 22 23 24 25
26 27 28 29 30 31
APRIL
S M T W T F S
1
2 3 4 5 6 7 8
9 10 11 12 13 14 15
16 17 18 19 20 21 22
23 24 25 26 27 28 29
30
3/1/2017 23
3/1/2017 www.circlemakers.co 24
Free Gifts….
3/1/2017 www.circlemakers.co 25
Virtual Strategy
Coaching Package
• 3, 60 minute
coaching sessions
(monthly)
Virtual Strategy
Coaching Package
• 5, 2-hour coaching
sessions (monthly)
On-Site Strategy
Advisory Package
• 4, half-day on-site
work sessions
(monthly)
Strategy Coaching Packages
Email: todd@circlemakers.co
Solving the Challenges of
Strategy Execution
29
Imagine a world…
Proprietary & Confidential
Contributors
Really, really easy
Strategy Professionals
Transform from data collectors
to empowered strategists
Executive Team
Real-time access to
accurate, quantitative data
with qualitative insights
Everyone understands what we’re doing, why we’re
doing it, and how we’re going to get it done.“ ”
Regina McNeil
SVP, MARKET ANALYTICS & STRATEGIC PLANNING
33
See it live:
Schedule your demo
at
www.achieveit.com.
Q&A
35
Thank You & Contact Info
Todd Garretson, Founder and Chief Growth Strategist
CircleMakers
(404) 781-9003
todd@circlemakers.co
www.circlemakers.co
@circlemakersco (Twitter)
Pia Adolphsen, Product Marketing Manager
AchieveIt
(800) 535-1559
padolphsen@achieveit.com
www.achieveit.com
@goachieveit (Twitter)

Contenu connexe

Tendances

Execution - The Discipline of getting things done
Execution - The Discipline of getting things doneExecution - The Discipline of getting things done
Execution - The Discipline of getting things doneSathish Kumar P
 
Strategic planning
Strategic planningStrategic planning
Strategic planningRubel Ahmad
 
Strategic project management
Strategic project managementStrategic project management
Strategic project managementRamesh Dorairaj
 
The Why and How of Effective Strategic Planning
The Why and How of Effective Strategic Planning The Why and How of Effective Strategic Planning
The Why and How of Effective Strategic Planning Scott Patchin
 
Strategy to Execution: Tips to Execute Your Strategy With Excellence.
Strategy to Execution: Tips to Execute Your Strategy With Excellence.Strategy to Execution: Tips to Execute Your Strategy With Excellence.
Strategy to Execution: Tips to Execute Your Strategy With Excellence.Avi Mizrahi, MBA, BBA.
 
Mastering The Rockefeller Habits | Business Workshops Des Moines
Mastering The Rockefeller Habits | Business Workshops Des MoinesMastering The Rockefeller Habits | Business Workshops Des Moines
Mastering The Rockefeller Habits | Business Workshops Des MoinesMonte Wyatt
 
Strategic Planning Workshop BY Francis Karugu, MSc, BComm, CPA
Strategic Planning Workshop BY Francis Karugu, MSc, BComm, CPAStrategic Planning Workshop BY Francis Karugu, MSc, BComm, CPA
Strategic Planning Workshop BY Francis Karugu, MSc, BComm, CPAFrancis Karugu
 
Swap out your hiring manager headache for a true business partnership | Talen...
Swap out your hiring manager headache for a true business partnership | Talen...Swap out your hiring manager headache for a true business partnership | Talen...
Swap out your hiring manager headache for a true business partnership | Talen...LinkedIn Talent Solutions
 
Strategy Development Workshop
Strategy Development WorkshopStrategy Development Workshop
Strategy Development Workshopmalpascoe
 
Creating a Culture that Values Project Management: The Top 10 Countdown Chec...
Creating a Culture that Values Project Management:  The Top 10 Countdown Chec...Creating a Culture that Values Project Management:  The Top 10 Countdown Chec...
Creating a Culture that Values Project Management: The Top 10 Countdown Chec...PMIUKChapter
 
SME Strategy Management Consulting- BNI Presentation March 19th
SME Strategy Management Consulting- BNI Presentation March 19thSME Strategy Management Consulting- BNI Presentation March 19th
SME Strategy Management Consulting- BNI Presentation March 19thAnthony C Taylor
 
How the answer to your growth goals/challenges has been under your nose the w...
How the answer to your growth goals/challenges has been under your nose the w...How the answer to your growth goals/challenges has been under your nose the w...
How the answer to your growth goals/challenges has been under your nose the w...LinkedIn Talent Solutions
 
Make Your Nonprofit Irresistible to Candidates [Webinar]
Make Your Nonprofit Irresistible to Candidates [Webinar]Make Your Nonprofit Irresistible to Candidates [Webinar]
Make Your Nonprofit Irresistible to Candidates [Webinar]LinkedIn Talent Solutions
 
Nonprofit Strategic Planning on a Shoestring workshop feb 6 2013
Nonprofit Strategic Planning on a Shoestring workshop feb 6 2013Nonprofit Strategic Planning on a Shoestring workshop feb 6 2013
Nonprofit Strategic Planning on a Shoestring workshop feb 6 2013Northern Illinois University
 
Collaborative strategicplanning
Collaborative strategicplanningCollaborative strategicplanning
Collaborative strategicplanningWandi Husein
 
BetterWorks Goal Summit 2015: Avoid the Disconnect Between Strategy and Execu...
BetterWorks Goal Summit 2015: Avoid the Disconnect Between Strategy and Execu...BetterWorks Goal Summit 2015: Avoid the Disconnect Between Strategy and Execu...
BetterWorks Goal Summit 2015: Avoid the Disconnect Between Strategy and Execu...BetterWorks
 
Execution Leadership mini eBook
Execution Leadership mini eBookExecution Leadership mini eBook
Execution Leadership mini eBookRobin Speculand
 
Hypergrowth and beyond: How to navigate hiring during rapid expansion while s...
Hypergrowth and beyond: How to navigate hiring during rapid expansion while s...Hypergrowth and beyond: How to navigate hiring during rapid expansion while s...
Hypergrowth and beyond: How to navigate hiring during rapid expansion while s...LinkedIn Talent Solutions
 

Tendances (20)

Execution - The Discipline of getting things done
Execution - The Discipline of getting things doneExecution - The Discipline of getting things done
Execution - The Discipline of getting things done
 
Strategic planning
Strategic planningStrategic planning
Strategic planning
 
Strategic project management
Strategic project managementStrategic project management
Strategic project management
 
The Why and How of Effective Strategic Planning
The Why and How of Effective Strategic Planning The Why and How of Effective Strategic Planning
The Why and How of Effective Strategic Planning
 
Strategic Planning Workshop
Strategic Planning WorkshopStrategic Planning Workshop
Strategic Planning Workshop
 
Strategy to Execution: Tips to Execute Your Strategy With Excellence.
Strategy to Execution: Tips to Execute Your Strategy With Excellence.Strategy to Execution: Tips to Execute Your Strategy With Excellence.
Strategy to Execution: Tips to Execute Your Strategy With Excellence.
 
Mastering The Rockefeller Habits | Business Workshops Des Moines
Mastering The Rockefeller Habits | Business Workshops Des MoinesMastering The Rockefeller Habits | Business Workshops Des Moines
Mastering The Rockefeller Habits | Business Workshops Des Moines
 
Strategic Planning Workshop BY Francis Karugu, MSc, BComm, CPA
Strategic Planning Workshop BY Francis Karugu, MSc, BComm, CPAStrategic Planning Workshop BY Francis Karugu, MSc, BComm, CPA
Strategic Planning Workshop BY Francis Karugu, MSc, BComm, CPA
 
Rockfeller habits_summary
Rockfeller habits_summaryRockfeller habits_summary
Rockfeller habits_summary
 
Swap out your hiring manager headache for a true business partnership | Talen...
Swap out your hiring manager headache for a true business partnership | Talen...Swap out your hiring manager headache for a true business partnership | Talen...
Swap out your hiring manager headache for a true business partnership | Talen...
 
Strategy Development Workshop
Strategy Development WorkshopStrategy Development Workshop
Strategy Development Workshop
 
Creating a Culture that Values Project Management: The Top 10 Countdown Chec...
Creating a Culture that Values Project Management:  The Top 10 Countdown Chec...Creating a Culture that Values Project Management:  The Top 10 Countdown Chec...
Creating a Culture that Values Project Management: The Top 10 Countdown Chec...
 
SME Strategy Management Consulting- BNI Presentation March 19th
SME Strategy Management Consulting- BNI Presentation March 19thSME Strategy Management Consulting- BNI Presentation March 19th
SME Strategy Management Consulting- BNI Presentation March 19th
 
How the answer to your growth goals/challenges has been under your nose the w...
How the answer to your growth goals/challenges has been under your nose the w...How the answer to your growth goals/challenges has been under your nose the w...
How the answer to your growth goals/challenges has been under your nose the w...
 
Make Your Nonprofit Irresistible to Candidates [Webinar]
Make Your Nonprofit Irresistible to Candidates [Webinar]Make Your Nonprofit Irresistible to Candidates [Webinar]
Make Your Nonprofit Irresistible to Candidates [Webinar]
 
Nonprofit Strategic Planning on a Shoestring workshop feb 6 2013
Nonprofit Strategic Planning on a Shoestring workshop feb 6 2013Nonprofit Strategic Planning on a Shoestring workshop feb 6 2013
Nonprofit Strategic Planning on a Shoestring workshop feb 6 2013
 
Collaborative strategicplanning
Collaborative strategicplanningCollaborative strategicplanning
Collaborative strategicplanning
 
BetterWorks Goal Summit 2015: Avoid the Disconnect Between Strategy and Execu...
BetterWorks Goal Summit 2015: Avoid the Disconnect Between Strategy and Execu...BetterWorks Goal Summit 2015: Avoid the Disconnect Between Strategy and Execu...
BetterWorks Goal Summit 2015: Avoid the Disconnect Between Strategy and Execu...
 
Execution Leadership mini eBook
Execution Leadership mini eBookExecution Leadership mini eBook
Execution Leadership mini eBook
 
Hypergrowth and beyond: How to navigate hiring during rapid expansion while s...
Hypergrowth and beyond: How to navigate hiring during rapid expansion while s...Hypergrowth and beyond: How to navigate hiring during rapid expansion while s...
Hypergrowth and beyond: How to navigate hiring during rapid expansion while s...
 

En vedette

Chapter 16 Motivation
Chapter 16 MotivationChapter 16 Motivation
Chapter 16 MotivationRayman Soe
 
Customer Relationship Management And Organizational Performance: A Conceptual...
Customer Relationship Management And Organizational Performance: A Conceptual...Customer Relationship Management And Organizational Performance: A Conceptual...
Customer Relationship Management And Organizational Performance: A Conceptual...IOSR Journals
 
Performance Management and Performance Appraisal
Performance Management and Performance AppraisalPerformance Management and Performance Appraisal
Performance Management and Performance AppraisalAshish Chaulagain
 
Organizational behavior course model
Organizational behavior course modelOrganizational behavior course model
Organizational behavior course modelMostafa Ewees
 
Definition of performance management
Definition of performance managementDefinition of performance management
Definition of performance managementNitesh Verma
 
Motivation
MotivationMotivation
Motivationrakesh m
 
Notes in Psychology: The Theory of Motivation
Notes in Psychology: The Theory of MotivationNotes in Psychology: The Theory of Motivation
Notes in Psychology: The Theory of MotivationAhmad Hamdan
 
Employer Induction Pack- Employer documentation for apprenticeship provision
Employer Induction Pack- Employer documentation for apprenticeship provisionEmployer Induction Pack- Employer documentation for apprenticeship provision
Employer Induction Pack- Employer documentation for apprenticeship provisionThe Pathway Group
 
Designing a Results Driven Digital Strategy: Customers and Corporations’ Digi...
Designing a Results Driven Digital Strategy: Customers and Corporations’ Digi...Designing a Results Driven Digital Strategy: Customers and Corporations’ Digi...
Designing a Results Driven Digital Strategy: Customers and Corporations’ Digi...Fabio Mittelstaedt
 
Continuous Performance Management: How To Make It Work
Continuous Performance Management:  How To Make It WorkContinuous Performance Management:  How To Make It Work
Continuous Performance Management: How To Make It WorkJosh Bersin
 
Fiedler's Contingency Model, Path Goal and Situational Theories
Fiedler's Contingency Model, Path Goal and Situational TheoriesFiedler's Contingency Model, Path Goal and Situational Theories
Fiedler's Contingency Model, Path Goal and Situational TheoriesSree Lakshmi C S
 
Motivation and Compensation of Sales People
Motivation and Compensation of Sales PeopleMotivation and Compensation of Sales People
Motivation and Compensation of Sales PeopleKaushik Maitra
 

En vedette (13)

Chapter 16 Motivation
Chapter 16 MotivationChapter 16 Motivation
Chapter 16 Motivation
 
Customer Relationship Management And Organizational Performance: A Conceptual...
Customer Relationship Management And Organizational Performance: A Conceptual...Customer Relationship Management And Organizational Performance: A Conceptual...
Customer Relationship Management And Organizational Performance: A Conceptual...
 
Performance Management and Performance Appraisal
Performance Management and Performance AppraisalPerformance Management and Performance Appraisal
Performance Management and Performance Appraisal
 
Organizational behavior course model
Organizational behavior course modelOrganizational behavior course model
Organizational behavior course model
 
Definition of performance management
Definition of performance managementDefinition of performance management
Definition of performance management
 
Motivation
MotivationMotivation
Motivation
 
Notes in Psychology: The Theory of Motivation
Notes in Psychology: The Theory of MotivationNotes in Psychology: The Theory of Motivation
Notes in Psychology: The Theory of Motivation
 
Employer Induction Pack- Employer documentation for apprenticeship provision
Employer Induction Pack- Employer documentation for apprenticeship provisionEmployer Induction Pack- Employer documentation for apprenticeship provision
Employer Induction Pack- Employer documentation for apprenticeship provision
 
Organization Development - Intervention Processes
Organization Development - Intervention ProcessesOrganization Development - Intervention Processes
Organization Development - Intervention Processes
 
Designing a Results Driven Digital Strategy: Customers and Corporations’ Digi...
Designing a Results Driven Digital Strategy: Customers and Corporations’ Digi...Designing a Results Driven Digital Strategy: Customers and Corporations’ Digi...
Designing a Results Driven Digital Strategy: Customers and Corporations’ Digi...
 
Continuous Performance Management: How To Make It Work
Continuous Performance Management:  How To Make It WorkContinuous Performance Management:  How To Make It Work
Continuous Performance Management: How To Make It Work
 
Fiedler's Contingency Model, Path Goal and Situational Theories
Fiedler's Contingency Model, Path Goal and Situational TheoriesFiedler's Contingency Model, Path Goal and Situational Theories
Fiedler's Contingency Model, Path Goal and Situational Theories
 
Motivation and Compensation of Sales People
Motivation and Compensation of Sales PeopleMotivation and Compensation of Sales People
Motivation and Compensation of Sales People
 

Similaire à Practical ways to boost strategy execution

Competing in Economic Development? Use Metrics.
Competing in Economic Development? Use Metrics.Competing in Economic Development? Use Metrics.
Competing in Economic Development? Use Metrics.Atlas Integrated
 
Successful Association Marketing
Successful Association MarketingSuccessful Association Marketing
Successful Association MarketingBernie Colterman
 
Balanced Scorecard Basics Marguerite Orane
Balanced Scorecard Basics Marguerite OraneBalanced Scorecard Basics Marguerite Orane
Balanced Scorecard Basics Marguerite OraneMarguerite Orane
 
Dropletgh desigbna igsbsbu hsbsbsusvshshshsh
Dropletgh desigbna igsbsbu hsbsbsusvshshshshDropletgh desigbna igsbsbu hsbsbsusvshshshsh
Dropletgh desigbna igsbsbu hsbsbsusvshshshshmafdm2000
 
Mindshop Business Leader Report 2017
Mindshop Business Leader Report 2017Mindshop Business Leader Report 2017
Mindshop Business Leader Report 2017Andrew Russo
 
The Most Impactful Leaders in Brand Consulting.pdf
The Most Impactful Leaders in Brand Consulting.pdfThe Most Impactful Leaders in Brand Consulting.pdf
The Most Impactful Leaders in Brand Consulting.pdfInsightsSuccess4
 
Fundamentals of Marketing & Business Development: How to Organize & Position ...
Fundamentals of Marketing & Business Development: How to Organize & Position ...Fundamentals of Marketing & Business Development: How to Organize & Position ...
Fundamentals of Marketing & Business Development: How to Organize & Position ...Katie Harris
 
Craft Resumes Recruiters Love
Craft Resumes Recruiters LoveCraft Resumes Recruiters Love
Craft Resumes Recruiters LoveDawn Mokuau
 
HOFOR - Activating social in the public sector
HOFOR - Activating social in the public sectorHOFOR - Activating social in the public sector
HOFOR - Activating social in the public sectorKomfo
 
Strategic talent planning
Strategic talent planningStrategic talent planning
Strategic talent planningNguyen Ha Giang
 
Running Head CONDUCTING AN ORGANISATIONAL ASSESSMENT1AN ORGANI.docx
Running Head CONDUCTING AN ORGANISATIONAL ASSESSMENT1AN ORGANI.docxRunning Head CONDUCTING AN ORGANISATIONAL ASSESSMENT1AN ORGANI.docx
Running Head CONDUCTING AN ORGANISATIONAL ASSESSMENT1AN ORGANI.docxtodd271
 
Finding it hard to prioritise? Three ways to make prioritisation easier
Finding it hard to prioritise? Three ways to make prioritisation easierFinding it hard to prioritise? Three ways to make prioritisation easier
Finding it hard to prioritise? Three ways to make prioritisation easierLauren Spiteri
 
The Leader Story 02 - The new marketing dynamic of co-creation age, by R3 Wor...
The Leader Story 02 - The new marketing dynamic of co-creation age, by R3 Wor...The Leader Story 02 - The new marketing dynamic of co-creation age, by R3 Wor...
The Leader Story 02 - The new marketing dynamic of co-creation age, by R3 Wor...Advertising Vietnam
 
Designing an Organization’s KM Journey
Designing an Organization’s KM JourneyDesigning an Organization’s KM Journey
Designing an Organization’s KM JourneyEnterprise Knowledge
 
Strategic Planning: Moving from Point A to Point B Faster
Strategic Planning: Moving from Point A to Point B FasterStrategic Planning: Moving from Point A to Point B Faster
Strategic Planning: Moving from Point A to Point B Fasterguest53d9aa
 
EDD Leadership Lab: Reaching New Heights
EDD Leadership Lab: Reaching New Heights EDD Leadership Lab: Reaching New Heights
EDD Leadership Lab: Reaching New Heights nado-web
 
Hiring Practices That Attract Investors [webcast]
Hiring Practices That Attract Investors [webcast] Hiring Practices That Attract Investors [webcast]
Hiring Practices That Attract Investors [webcast] LinkedIn Talent Solutions
 

Similaire à Practical ways to boost strategy execution (20)

Competing in Economic Development? Use Metrics.
Competing in Economic Development? Use Metrics.Competing in Economic Development? Use Metrics.
Competing in Economic Development? Use Metrics.
 
Successful Association Marketing
Successful Association MarketingSuccessful Association Marketing
Successful Association Marketing
 
Balanced Scorecard Basics Marguerite Orane
Balanced Scorecard Basics Marguerite OraneBalanced Scorecard Basics Marguerite Orane
Balanced Scorecard Basics Marguerite Orane
 
Dropletgh desigbna igsbsbu hsbsbsusvshshshsh
Dropletgh desigbna igsbsbu hsbsbsusvshshshshDropletgh desigbna igsbsbu hsbsbsusvshshshsh
Dropletgh desigbna igsbsbu hsbsbsusvshshshsh
 
Mindshop Business Leader Report 2017
Mindshop Business Leader Report 2017Mindshop Business Leader Report 2017
Mindshop Business Leader Report 2017
 
The Most Impactful Leaders in Brand Consulting.pdf
The Most Impactful Leaders in Brand Consulting.pdfThe Most Impactful Leaders in Brand Consulting.pdf
The Most Impactful Leaders in Brand Consulting.pdf
 
Fundamentals of Marketing & Business Development: How to Organize & Position ...
Fundamentals of Marketing & Business Development: How to Organize & Position ...Fundamentals of Marketing & Business Development: How to Organize & Position ...
Fundamentals of Marketing & Business Development: How to Organize & Position ...
 
Craft Resumes Recruiters Love
Craft Resumes Recruiters LoveCraft Resumes Recruiters Love
Craft Resumes Recruiters Love
 
HOFOR - Activating social in the public sector
HOFOR - Activating social in the public sectorHOFOR - Activating social in the public sector
HOFOR - Activating social in the public sector
 
Strategic talent planning
Strategic talent planningStrategic talent planning
Strategic talent planning
 
Running Head CONDUCTING AN ORGANISATIONAL ASSESSMENT1AN ORGANI.docx
Running Head CONDUCTING AN ORGANISATIONAL ASSESSMENT1AN ORGANI.docxRunning Head CONDUCTING AN ORGANISATIONAL ASSESSMENT1AN ORGANI.docx
Running Head CONDUCTING AN ORGANISATIONAL ASSESSMENT1AN ORGANI.docx
 
Finding it hard to prioritise? Three ways to make prioritisation easier
Finding it hard to prioritise? Three ways to make prioritisation easierFinding it hard to prioritise? Three ways to make prioritisation easier
Finding it hard to prioritise? Three ways to make prioritisation easier
 
The Leader Story 02 - The new marketing dynamic of co-creation age, by R3 Wor...
The Leader Story 02 - The new marketing dynamic of co-creation age, by R3 Wor...The Leader Story 02 - The new marketing dynamic of co-creation age, by R3 Wor...
The Leader Story 02 - The new marketing dynamic of co-creation age, by R3 Wor...
 
Apcon 2019 presentation big picture marketing strategy
Apcon 2019 presentation  big picture marketing strategyApcon 2019 presentation  big picture marketing strategy
Apcon 2019 presentation big picture marketing strategy
 
Designing an Organization’s KM Journey
Designing an Organization’s KM JourneyDesigning an Organization’s KM Journey
Designing an Organization’s KM Journey
 
Policy Deployment
Policy DeploymentPolicy Deployment
Policy Deployment
 
Strategic Planning: Moving from Point A to Point B Faster
Strategic Planning: Moving from Point A to Point B FasterStrategic Planning: Moving from Point A to Point B Faster
Strategic Planning: Moving from Point A to Point B Faster
 
balanced score.ppt
balanced score.pptbalanced score.ppt
balanced score.ppt
 
EDD Leadership Lab: Reaching New Heights
EDD Leadership Lab: Reaching New Heights EDD Leadership Lab: Reaching New Heights
EDD Leadership Lab: Reaching New Heights
 
Hiring Practices That Attract Investors [webcast]
Hiring Practices That Attract Investors [webcast] Hiring Practices That Attract Investors [webcast]
Hiring Practices That Attract Investors [webcast]
 

Dernier

How Software Developers Destroy Business Value.pptx
How Software Developers Destroy Business Value.pptxHow Software Developers Destroy Business Value.pptx
How Software Developers Destroy Business Value.pptxAaron Stannard
 
Agile Coaching Change Management Framework.pptx
Agile Coaching Change Management Framework.pptxAgile Coaching Change Management Framework.pptx
Agile Coaching Change Management Framework.pptxalinstan901
 
Dealing with Poor Performance - get the full picture from 3C Performance Mana...
Dealing with Poor Performance - get the full picture from 3C Performance Mana...Dealing with Poor Performance - get the full picture from 3C Performance Mana...
Dealing with Poor Performance - get the full picture from 3C Performance Mana...Hedda Bird
 
Strategic Management, Vision Mission, Internal Analsysis
Strategic Management, Vision Mission, Internal AnalsysisStrategic Management, Vision Mission, Internal Analsysis
Strategic Management, Vision Mission, Internal Analsysistanmayarora45
 
Reviewing and summarization of university ranking system to.pptx
Reviewing and summarization of university ranking system  to.pptxReviewing and summarization of university ranking system  to.pptx
Reviewing and summarization of university ranking system to.pptxAss.Prof. Dr. Mogeeb Mosleh
 
International Ocean Transportation p.pdf
International Ocean Transportation p.pdfInternational Ocean Transportation p.pdf
International Ocean Transportation p.pdfAlejandromexEspino
 
Beyond the Codes_Repositioning towards sustainable development
Beyond the Codes_Repositioning towards sustainable developmentBeyond the Codes_Repositioning towards sustainable development
Beyond the Codes_Repositioning towards sustainable developmentNimot Muili
 
Independent Escorts Vikaspuri / 9899900591 High Profile Escort Service in Delhi
Independent Escorts Vikaspuri  / 9899900591 High Profile Escort Service in DelhiIndependent Escorts Vikaspuri  / 9899900591 High Profile Escort Service in Delhi
Independent Escorts Vikaspuri / 9899900591 High Profile Escort Service in Delhiguptaswati8536
 
Marketing Management 16th edition by Philip Kotler test bank.docx
Marketing Management 16th edition by Philip Kotler test bank.docxMarketing Management 16th edition by Philip Kotler test bank.docx
Marketing Management 16th edition by Philip Kotler test bank.docxssuserf63bd7
 
BDSM⚡Call Girls in Sector 99 Noida Escorts >༒8448380779 Escort Service
BDSM⚡Call Girls in Sector 99 Noida Escorts >༒8448380779 Escort ServiceBDSM⚡Call Girls in Sector 99 Noida Escorts >༒8448380779 Escort Service
BDSM⚡Call Girls in Sector 99 Noida Escorts >༒8448380779 Escort ServiceDelhi Call girls
 
Leaders enhance communication by actively listening, providing constructive f...
Leaders enhance communication by actively listening, providing constructive f...Leaders enhance communication by actively listening, providing constructive f...
Leaders enhance communication by actively listening, providing constructive f...Ram V Chary
 
internal analysis on strategic management
internal analysis on strategic managementinternal analysis on strategic management
internal analysis on strategic managementharfimakarim
 
Safety T fire missions army field Artillery
Safety T fire missions army field ArtillerySafety T fire missions army field Artillery
Safety T fire missions army field ArtilleryKennethSwanberg
 

Dernier (15)

How Software Developers Destroy Business Value.pptx
How Software Developers Destroy Business Value.pptxHow Software Developers Destroy Business Value.pptx
How Software Developers Destroy Business Value.pptx
 
Agile Coaching Change Management Framework.pptx
Agile Coaching Change Management Framework.pptxAgile Coaching Change Management Framework.pptx
Agile Coaching Change Management Framework.pptx
 
Dealing with Poor Performance - get the full picture from 3C Performance Mana...
Dealing with Poor Performance - get the full picture from 3C Performance Mana...Dealing with Poor Performance - get the full picture from 3C Performance Mana...
Dealing with Poor Performance - get the full picture from 3C Performance Mana...
 
Abortion pills in Jeddah |• +966572737505 ] GET CYTOTEC
Abortion pills in Jeddah |• +966572737505 ] GET CYTOTECAbortion pills in Jeddah |• +966572737505 ] GET CYTOTEC
Abortion pills in Jeddah |• +966572737505 ] GET CYTOTEC
 
Strategic Management, Vision Mission, Internal Analsysis
Strategic Management, Vision Mission, Internal AnalsysisStrategic Management, Vision Mission, Internal Analsysis
Strategic Management, Vision Mission, Internal Analsysis
 
Reviewing and summarization of university ranking system to.pptx
Reviewing and summarization of university ranking system  to.pptxReviewing and summarization of university ranking system  to.pptx
Reviewing and summarization of university ranking system to.pptx
 
International Ocean Transportation p.pdf
International Ocean Transportation p.pdfInternational Ocean Transportation p.pdf
International Ocean Transportation p.pdf
 
Beyond the Codes_Repositioning towards sustainable development
Beyond the Codes_Repositioning towards sustainable developmentBeyond the Codes_Repositioning towards sustainable development
Beyond the Codes_Repositioning towards sustainable development
 
Intro_University_Ranking_Introduction.pptx
Intro_University_Ranking_Introduction.pptxIntro_University_Ranking_Introduction.pptx
Intro_University_Ranking_Introduction.pptx
 
Independent Escorts Vikaspuri / 9899900591 High Profile Escort Service in Delhi
Independent Escorts Vikaspuri  / 9899900591 High Profile Escort Service in DelhiIndependent Escorts Vikaspuri  / 9899900591 High Profile Escort Service in Delhi
Independent Escorts Vikaspuri / 9899900591 High Profile Escort Service in Delhi
 
Marketing Management 16th edition by Philip Kotler test bank.docx
Marketing Management 16th edition by Philip Kotler test bank.docxMarketing Management 16th edition by Philip Kotler test bank.docx
Marketing Management 16th edition by Philip Kotler test bank.docx
 
BDSM⚡Call Girls in Sector 99 Noida Escorts >༒8448380779 Escort Service
BDSM⚡Call Girls in Sector 99 Noida Escorts >༒8448380779 Escort ServiceBDSM⚡Call Girls in Sector 99 Noida Escorts >༒8448380779 Escort Service
BDSM⚡Call Girls in Sector 99 Noida Escorts >༒8448380779 Escort Service
 
Leaders enhance communication by actively listening, providing constructive f...
Leaders enhance communication by actively listening, providing constructive f...Leaders enhance communication by actively listening, providing constructive f...
Leaders enhance communication by actively listening, providing constructive f...
 
internal analysis on strategic management
internal analysis on strategic managementinternal analysis on strategic management
internal analysis on strategic management
 
Safety T fire missions army field Artillery
Safety T fire missions army field ArtillerySafety T fire missions army field Artillery
Safety T fire missions army field Artillery
 

Practical ways to boost strategy execution

  • 1. WEBCAST 3 Practical Ways to Boost Strategy Execution in 2017 Featuring: Todd Garretson Founder, Chief Strategist - CircleMakers
  • 2. Meet the Speakers Todd Garretson is the Founder and Chief Growth Strategist of CircleMakers, LLC. With over 15 years of experience leading market share growth initiatives of top consumer brands in Fortune 500 and privately-held business environments, Todd Garretson advises and helps organizations identify new growth potential, craft strategy that moves people to action and enhance overall performance. Having a passion for helping people and organizations to unlock dormant growth potential, Todd writes and speaks for audiences in three core areas: leadership, business growth strategy and personal/professional growth. Featured Speaker
  • 3. 3 PRACTICAL WAYS TO BOOST STRATEGY EXECUTION IN 2017 Background Today’s Big Idea A Strategic Roadmap 3 Practical Steps Free Gifts An Opportunity 3/1/2017 www.circlemakers.co 3
  • 4. CircleMakers™ is a strategy advisory firm that helps organizations drive stronger performance and growth. From family-owned businesses, private equity portfolio companies, to publicly-held businesses, we work with organizations across a variety of industry and size. In addition to custom strategy consulting, CircleMakers.co is an on-line destination and multi-media strategy resource for growth oriented executives, business owners, CEOs and professionals. We currently publish content centered in three core areas: business growth strategy, leadership, and personal/professional growth. Learn more at www.circlemakers.co. 3/1/2017 www.circlemakers.co 4
  • 5. Growth-Driven Serve existing customer andmarkets Use existing products and assets Add incremental products and assets Develop new products and assets Enteradjacent mkts,serve adjacent customers Createnew markets,target newcustomer needs MAXIMIZE CORE EXPAND TO ADJACENT REINVENT & TRANSFORM 6 Primary Service Pillars To Help Organizations Drive New Growth 3/1/2017 www.circlemakers.co 5
  • 7. They’re insight-led They take a structured approach to managing growth initiatives They innovate and mobilize quickly 3/1/2017 7 Growth Organizations Today’s Big Idea
  • 8. The Strategic Roadmap 8 PHASE 1: Strategic Discovery (the who) PHASE 2: Strategic Development (the way) PHASE 3: Strategic Planning (the how) PHASE 4: Strategic Implementation (the alignment) PHASE 5: Strategic Execution (the action) 1. Understanding the Customers 1. Insights into Opportunities 2. Understanding the Business 3. Transform Findings into Insights 2. Frame Growth Opportunities 3. Craft your Strategy 3/1/2017 1. Calibrate Strategy & Culture 2. Identify ‘Must- Achieve’ Goals 3. Formulate a Plan of Action 1. Identify KPI’s and Priorities 2. Evaluate People and Process 3. Communicate with Teams 1. Operationalize Strategy 2. Monitor & Drive Performance 3. Adapt and Enhance Strategy Craft Calibrate Cascade
  • 9. 3/1/2017 www.circlemakers.co 9 “The development of strategy, structure, culture, and systems are important. However, the core of the matter is always about changing the behavior of people.” John Kotter, The Heart of Change
  • 10. BECOME THE KIND OF LEADER THAT PEOPLE WOULD FOLLOW VOLUNTARILY EVEN IF YOU HAD NO TITLE OR POSITION 3 Practical Steps Create More Leaders Clarity In Direction Drive For Results 3 2 1
  • 11. BECOME THE KIND OF LEADER THAT PEOPLE WOULD FOLLOW VOLUNTARILY EVEN IF YOU HAD NO TITLE OR POSITION Clarity In Direction Clarity In Direction1
  • 12. Your Strategy = Communicating Choices 12 Total Home (US MKT) $188 bln / ~4% annual growth rate [retail dollars] Total Market Size (US MKT) $5.9 bln / ~4% annual growth rate [retail dollars] 79% Area 21% Accent Fastest Growing Segments DTC / Ecommerce: 4.3% Stores: 4.0% 3/1/2017 NEXT Lodging (hospitality)+ Retail: ~$955m (4.5% CAGR) 5-year Market Share: 23% ($220m) 5-year Growth = $220m NOW 2017 - 2019 2020 - 2022 Offices + Educ/Instit: ~$1.16b (4.5% CAGR) 5-year Market Share: 10% ($116m) 5-year Growth = $116m How To Win: 1. Drive awareness to core value proposition; 2. Add ‘feet on the street’ in key markets (hospitality / multi- family); 3. Increase share / presence in retail via acquisition How To Win: 1. Extend value proposition to services and collections; 2. Acquire into segments via contractor and / or manufacturer Who | Where | How
  • 13. 3/1/2017 13 The Strategy One-Pager Why you exist By 2022, deliver $200M in new growth by a combined market share of 9% The change you seek to create in the world PURPOSE VISION AMBITION Growth Increase overall sales by $10m by ‘y’ Profit Increase net income from 5% to 7% by ‘z’ Solidify Core MASS RETAIL PRIVATE LABEL CATALOG Grow Bigger RETAIL ECOMMERCEInnovation Increase market share to 10% and 15% by ‘y’ Supply Chain Target acquisition to expand to ‘x’ by ‘y’ Incubate for Future Growth NEW BUSINESS MODEL WHERETOPLAY BUILD A BRAND-LED BUSINESS STRENGTHEN EXECUTION IN SALES DEVELOP OUR PEOPLE FOR GROWTH ENHANCE OUR INFRASTRUCTURE World-class insight, design, and buying experience Drive increased branded market share with customers and consumers Develop our sales strategy and structure to grow bigger Enhance customer relationships and deepen brand loyalty Build a performance culture to align with and deliver on strategy Strengthen our talent pool and leadership capabilities Implement new technology and expanded facility for growth Collaborate with suppliers to meet sourcing and product standards STRATEGICGOALSWINNINGPILLARS
  • 15. BECOME THE KIND OF LEADER THAT PEOPLE WOULD FOLLOW VOLUNTARILY EVEN IF YOU HAD NO TITLE OR POSITION Drive For Results Drive For Results2
  • 17. TheKPIScorecard 17 Reframingperformancemanagementachievement Metric Description & Connect to Strategic Goals Monthly Performance against STD and STRETCH Goals Activities and Accountability Score On-Track / Off- Track Performance Achievement Cultures • Performance-to-Goal • Coaching and Training • Specific Activities and Behaviors (EDGE) • Rewards and Recognition • Rally Around Critical Care
  • 18. BECOME THE KIND OF LEADER THAT PEOPLE WOULD FOLLOW VOLUNTARILY EVEN IF YOU HAD NO TITLE OR POSITION Create More Leaders Create More Leaders 3
  • 19. 3/1/2017 19 Review Talent Identify Potential Expansion of Mid-Level Performers New Leaders Develop & Coach The Leadership Pipeline
  • 20. Attitude/Talents Performance Average Average Exceptional Below Average Below Average Exceptional The Talent Review AB CD High-PotentialSome Potential Job Change Needs Coaching High Potential 1. Stephanie 2. Michael 3. Molly 4. Kelly 5. Clarissa 6. Tim 7. Kevin 8. Heather 9. Lauren 10.Ben
  • 21. 3/1/2017 21 Linchpin Positions & High Potentials List 1: Linchpin Positions List 2: High Potential 1. Purchasing / Inventory 2. DC Manager 3. Regional Sales Managers 4. Accounts Receivable Manager 5. Human Resources Manager 6. IT Manager (Back-End) 7. Digital Specialist (Front-End) 8. Customer Service Manager 9. Product Specialist 10.Finance Planner 1. Stephanie 2. Michael 3. Molly 4. Kelly 5. Clarissa 6. Tim 7. Kevin 8. Heather 9. Lauren 10.Ben
  • 22. Create More Leaders Clarity In Direction Drive For Results 321 Execute Brilliantly in 2017! Annual: Develop/Refine QTR: Company Review Monthly: Team Review Monthly: Team / Company Review Weekly: Team / Individual Review Monthly: Team Semi-Annual: Company Review Weekly: Individual Coaching
  • 23. Executive / Company Blackout Days 1st Trimester JANUARY • Finalize 2017 KPI Scorecard: 1.6 • Company Strategy Communication Event FEBRUARY • KPI Scorecard Review Meeting (Jan): 2.3 MARCH • Finalize 2017 Development/ Training: 3.3 • Leadership/Key Mgmt /Sales • KPI Scorecard Review Meeting (Feb): 3.8 APRIL - (off-site) • KPI Scorecard Review Meeting (Mar): 4.7 • Strategy Review Meeting (Q1): 4.7 • Company Talent Review: 4.14 JANUARY S M T W T F S 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 FEBRUARY S M T W T F S 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 MARCH S M T W T F S 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 APRIL S M T W T F S 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 3/1/2017 23
  • 25. 3/1/2017 www.circlemakers.co 25 Virtual Strategy Coaching Package • 3, 60 minute coaching sessions (monthly) Virtual Strategy Coaching Package • 5, 2-hour coaching sessions (monthly) On-Site Strategy Advisory Package • 4, half-day on-site work sessions (monthly) Strategy Coaching Packages Email: todd@circlemakers.co
  • 26. Solving the Challenges of Strategy Execution
  • 27.
  • 28.
  • 29. 29 Imagine a world… Proprietary & Confidential Contributors Really, really easy Strategy Professionals Transform from data collectors to empowered strategists Executive Team Real-time access to accurate, quantitative data with qualitative insights
  • 30. Everyone understands what we’re doing, why we’re doing it, and how we’re going to get it done.“ ” Regina McNeil SVP, MARKET ANALYTICS & STRATEGIC PLANNING
  • 31. 33 See it live: Schedule your demo at www.achieveit.com.
  • 32. Q&A
  • 33. 35 Thank You & Contact Info Todd Garretson, Founder and Chief Growth Strategist CircleMakers (404) 781-9003 todd@circlemakers.co www.circlemakers.co @circlemakersco (Twitter) Pia Adolphsen, Product Marketing Manager AchieveIt (800) 535-1559 padolphsen@achieveit.com www.achieveit.com @goachieveit (Twitter)