Design Thinking faces criticism for its lacking integration with business and compatibility with market reality. Does Design Thinking have to be reinvented or even replaced?
15. User
Human
Consumer
Product
Design layer
Business layer
Tech layer
“Meets human needs
and desires, is
technologically feasible,
and strategically viable”
“Needs to generate
revenue”
“Needs to solve
human problems”
“Needs to function
flawlessly”
26. Business metrics
Market performance of a
product
Technology metrics
Technical performance and
maturity of a product
Experience metrics
User behavior when interacting
with product
KPIs
{ Quantitative data