Ready or not, employee are working socially...
In this webinar we'll discuss how social media has changed virtually every important business discipline, and employee training and development is no exception. Consequently, the professionals charged with employee learning and development need to master some level of social media skills to meet, engage and develop a new generation of employees and a new type of organizational challenge and need.
3. a.
POLL QUESTION
How would you
describe your
networking skills?
Expert. Well connected and
a true "go-to" person.
b.
Good . A nice network, and I
stay in contact.
c.
Average. I connect with
people when asked and
help sometimes
d.
Below Average. I have a
Linked In profile but I am too
busy to do too much.
e.
Poor. I really don't do much
at all. Need to get started.
4. The competitive advantage of
social business.
What you’ll learn:
The impact of technology
demographics and behaviors on
learning and development.
The three key things we do in
social media and how they can
benefit our employee learning.
How these skills will benefit your
learning program and your
career.
5. In 2012 - 25% of the workforce
was comprised of Millennials.
By 2015 Millennials are
expected to be the
majority.
U.S. Bureau of Labor Statistics
6. Companies that adopt
social business are up to
26% more profitable than
their peers.
“The Digital Advantage: How Digital Leaders Outperform Their
Peers In Every Industry,” MIT and Capgemini
7. Top Social Media Web Sites
Total US Traffic Per Month – in Millions
180.7
YouTube
Facebook
141.1
Twitter
Pinterest
Linked In
93.8
Vimeo
76.6
Slideshare
47.5
22.1
4.6
8. Social Media in the Workplace
68%
57%
20%
CEO's Using LinkedIn
Companies NOT
Blocking Access at
Work
Employees Currently
Using SM at Work
11. TRADITIONAL
MODERN
L&D is “The Place for Learning”
•
L&D facilitates & enables
learning.
Hands-on content
design/development
•
Supervise SMEs
Focus on building and delivering
training programs and content.
•
Focus on building a learning
environment.
Learning as an event.
•
Learning as a continuous
process.
Learning driven by L&D
organization.
•
Learning driven by employees
and managers. A culture of
learning within the organization.
Source: Bersin by Deloitte 2013
12. Learning and
Development
Today
• Smaller and
decentralized
• Flat (fewer managers –
more specialists)
• Technology dependent
• Collaborative
• Network-based and
driven
• Content curators and
creators
13. COMPETENCIES FOR
LEARNING PROFESSIONALS
COLLABORATION
NETWORKING
Organization and team dynamics
Communication
Innovation
Building trust
Emotional intelligence
Conversation skills
LEADERSHIP SKILLS
People development
Communicating vision
Motivating and engaging
PRESENTATION SKILLS
Developing presentations
Verbal communication
Information design
DIGITAL LITERACY
Learning technology
Social technology
Content mastery
14. 3 Things You Do In Social Media
CONNECT
LEARN
SHARE
16. Who are you and why
should I talk to you?
Profile is about you.
What is your personal
brand?
• Training?
• HR?
Success comes from
sharing – not taking.
17. Information and Influence
Connect other people
based upon common
interests, needs and
expertise.
Influence networks and
find the important
pieces of data.
22. Communities of Practices
•
•
•
•
Chats -Hashtags
Back Channels
LinkedIn groups
Facebook groups
“Groups of people
who share a concern
or a passion for
something they do —
and who learn how to
do it better as they
interact regularly.”
Etienne Wenger
23. Social learning isn’t a replacement for
training and employee development.
But it can accomplish what traditional
approaches often cannot. For
instance, this new technologyenabled approach can supplement
instruction with collaboration and cocreation and, in so doing, blur the
boundary between the instructor and
the instructed and enhance the
experience of all.
Foreword by Daniel Pink
24. How social
media skills can
impact and
improve your
internal training
program.
Communities of
practice.
Connect employees.
Continuous learning.
25. Why being
engaged in
social media will
benefit you
professionally.
Build credibility in your
field.
Connect with experts.
Ask, answer and
contribute.
26. 3 Things You Do In Social Media
CONNECT
LEARN
SHARE
28. A NIMBLE LEARNING STRATEGY
CONTEXTUAL
role
location
plan
CONCISE
short videos
updates
INFORMAL
everyday
ad hoc
TIMELY
just in time
moment of
need
SOCIAL
discussions
observed
behaviors
MOBILE
anywhere
anytime
29. In a world of learning and development where
complexity is the enemy, BizLibrary has developed a
to delivering high
quality learning, anywhere, anytime.
MICHAEL ROCHELLE
Chief Strategy Officer
Brandon-Hall Group
BIZLIBRARY.COM