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“ You Are Here” How Non-profits can Get on the Map in the Age of the Mobile Social Web Matt O’Brien |  Mint Social  |  facebook.com/mintsocial  | @Mint_Social | @Blogster  |  Mintsocial.com
Use Hashtag: #azceh2011 Matt O’Brien |  Mint Social  |  facebook.com/mintsocial  | @Mint_Social | @Blogster  |  Mintsocial.com
Use Hashtag: #geosomo Matt O’Brien |  Mint Social  |  facebook.com/mintsocial  | @Mint_Social | @Blogster  |  Mintsocial.com
Matt O’Brien CEO Mint Social Matt O’Brien |  Mint Social  |  facebook.com/mintsocial  | @Mint_Social | @Blogster  |  Mintsocial.com
Matt O’Brien CEO Mint Social Matt O’Brien |  Mint Social  |  facebook.com/mintsocial  | @Mint_Social | @Blogster  |  Mintsocial.com
Matt O’Brien CEO Mint Social Matt O’Brien |  Mint Social  |  facebook.com/mintsocial  | @Mint_Social | @Blogster  |  Mintsocial.com
? Matt O’Brien |  Mint Social  |  facebook.com/mintsocial  | @Mint_Social | @Blogster  |  Mintsocial.com
Geosomo [gee-oh-so-moe]  ,[object Object],[object Object],[object Object],[object Object],Matt O’Brien |  Mint Social  |  facebook.com/mintsocial  | @Mint_Social | @Blogster  |  Mintsocial.com
Smartphone Penetration  Base:  % of population, 2009-2010 demographic trend Source:  Hubspot  31% Smartphone Use has Taken Off Matt O’Brien |  Mint Social  |  facebook.com/mintsocial  | @Mint_Social | @Blogster  |  Mintsocial.com
Searches on Mobile Devices Non-search engine queries  (Facebook, Craigslist)………. Local business searchers  using social networks……… Search engine queries……… 9% 22% 9% (% using Facebook…………… 93% ) Matt O’Brien |  Mint Social  |  facebook.com/mintsocial  | @Mint_Social | @Blogster  |  Mintsocial.com
Nearly All Consumers (97%) Now Use Online Media to Shop Locally ,[object Object],Steve Heideman  |  Mint Social  |  Geo-SoMo facebook.com/mintsocial  |  {@Mint_Social}  |  www.mintsocial.com
Google Maps 49,884,000 Pre-designed, Pre-indexed SEO optimized websites. Matt O’Brien |  Mint Social  |  facebook.com/mintsocial  | @Mint_Social | @Blogster  |  Mintsocial.com
90% of customers are using Google Maps to find local businesses BUT… Google Maps Matt O’Brien |  Mint Social  |  facebook.com/mintsocial  | @Mint_Social | @Blogster  |  Mintsocial.com
Less than 7% of Businesses have claimed their listing! Google Maps Matt O’Brien |  Mint Social  |  facebook.com/mintsocial  | @Mint_Social | @Blogster  |  Mintsocial.com
Google Maps 60% of Google Maps Searches are on Mobile Devices Matt O’Brien |  Mint Social  |  facebook.com/mintsocial  | @Mint_Social | @Blogster  |  Mintsocial.com
Google “7 Pack” Matt O’Brien |  Mint Social  |  facebook.com/mintsocial  | @Mint_Social | @Blogster  |  Mintsocial.com
{Step 1} Create a Profile Document ,[object Object],[object Object],[object Object],[object Object],Matt O’Brien |  Mint Social  |  facebook.com/mintsocial  | @Mint_Social | @Blogster  |  Mintsocial.com
{Step 2} Create Profiles ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Matt O’Brien |  Mint Social  |  facebook.com/mintsocial  | @Mint_Social | @Blogster  |  Mintsocial.com
Matt O’Brien |  Mint Social  |  facebook.com/mintsocial  | @Mint_Social | @Blogster  |  Mintsocial.com
{Step 3} Post Geo-Tagged Content ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Matt O’Brien |  Mint Social  |  facebook.com/mintsocial  | @Mint_Social | @Blogster  |  Mintsocial.com
{Step 4} Create or Claim Google Place Page ,[object Object],[object Object],[object Object],Matt O’Brien |  Mint Social  |  facebook.com/mintsocial  | @Mint_Social | @Blogster  |  Mintsocial.com
{Step 5} Get Reviews ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Matt O’Brien |  Mint Social  |  facebook.com/mintsocial  | @Mint_Social | @Blogster  |  Mintsocial.com
Social and Mobile Users  …are influencers Consumers who use social networks and smartphones … .write reviews In the past 30 days … .40% have submitted between 2 and 5 Reviews “ Great Food at a Great Price” “ Solid value” Matt O’Brien |  Mint Social  |  facebook.com/mintsocial  | @Mint_Social | @Blogster  |  Mintsocial.com
Top Responsibilities for Local  Respond to questions and complaints……………………..81% Special offers, promotions and events……………………..78% Company photos……………………………………………..66% Matt O’Brien |  Mint Social  |  facebook.com/mintsocial  | @Mint_Social | @Blogster  |  Mintsocial.com
Visibility Multiplier Effect Website (SEO and PPC) Content Engine Views Time Audio Video Photo PR Articles Profiles Docs, PPT Blogs
Content Problem Qik.com & Flip + Geo-Tag + Syndication =  Easy Peasy (…lemon squeezy) ?
Mobile + Photo + Geo-Tag = Auto-Syndication + + ? Content Problem
Blogs + Status + Geo-Tagged Photo =  Massive Social Mention + + + ? Content Problem
Content Problem Other People’s Content OPC ?
Integrating Offline/Online Marketing Matt O’Brien |  Mint Social  |  facebook.com/mintsocial  | @Mint_Social | @Blogster  |  Mintsocial.com
QR + Reviews + Testimonials =  Credibility & Rankings (…local search domination) + Offline Online ? Content Problem
Microsoft Tag Ever seen one of these? QR Code Matt O’Brien |  Mint Social  |  facebook.com/mintsocial  | @Mint_Social | @Blogster  |  Mintsocial.com
How Do QR Codes Work? Sends to a web page, a location, a video, vCard and others. Matt O’Brien |  Mint Social  |  facebook.com/mintsocial  | @Mint_Social | @Blogster  |  Mintsocial.com
QR Code Stats ,[object Object],Have seen or heard of QR Codes . Matt O’Brien |  Mint Social  |  facebook.com/mintsocial  | @Mint_Social | @Blogster  |  Mintsocial.com
QR Code Stats ,[object Object],Have scanned a QR Code  with a smartphone . Matt O’Brien |  Mint Social  |  facebook.com/mintsocial  | @Mint_Social | @Blogster  |  Mintsocial.com
QR Code Stats ,[object Object],QR Code led to purchase of a  product or service. Matt O’Brien |  Mint Social  |  facebook.com/mintsocial  | @Mint_Social | @Blogster  |  Mintsocial.com
Examples of QR Code Marketing Matt O’Brien |  Mint Social  |  facebook.com/mintsocial  | @Mint_Social | @Blogster  |  Mintsocial.com
Design Recommendations Cross Browser Design—No Flash! Jquery or HTML5 CSS,  XHTML Matt O’Brien |  Mint Social  |  facebook.com/mintsocial  | @Mint_Social | @Blogster  |  Mintsocial.com
I Know a Company Started a Blog Writes Posts Creates Profiles Syndicates Content  Creates New Content … that gets results!
[object Object],[object Object],[object Object],[object Object],Case Study – APECH Matt O’Brien |  Mint Social  |  facebook.com/mintsocial  | @Mint_Social | @Blogster  |  Mintsocial.com
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Social Media in Action –  ROI Matt O’Brien |  Mint Social  |  facebook.com/mintsocial  | @Mint_Social | @Blogster  |  Mintsocial.com
Plan for Success www.MintSocial.com
Matt O’Brien |  Mint Social  |  facebook.com/mintsocial  | @Mint_Social | @Blogster  |  Mintsocial.com ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],Matt O’Brien |  Mint Social  |  facebook.com/mintsocial  | @Mint_Social | @Blogster  |  Mintsocial.com
[object Object],To get the Enhanced Content for this Presentation Scan the QR Code:

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Understanding social media for non profits, how to measure results azceh

  • 1. “ You Are Here” How Non-profits can Get on the Map in the Age of the Mobile Social Web Matt O’Brien | Mint Social | facebook.com/mintsocial | @Mint_Social | @Blogster | Mintsocial.com
  • 2. Use Hashtag: #azceh2011 Matt O’Brien | Mint Social | facebook.com/mintsocial | @Mint_Social | @Blogster | Mintsocial.com
  • 3. Use Hashtag: #geosomo Matt O’Brien | Mint Social | facebook.com/mintsocial | @Mint_Social | @Blogster | Mintsocial.com
  • 4. Matt O’Brien CEO Mint Social Matt O’Brien | Mint Social | facebook.com/mintsocial | @Mint_Social | @Blogster | Mintsocial.com
  • 5. Matt O’Brien CEO Mint Social Matt O’Brien | Mint Social | facebook.com/mintsocial | @Mint_Social | @Blogster | Mintsocial.com
  • 6. Matt O’Brien CEO Mint Social Matt O’Brien | Mint Social | facebook.com/mintsocial | @Mint_Social | @Blogster | Mintsocial.com
  • 7. ? Matt O’Brien | Mint Social | facebook.com/mintsocial | @Mint_Social | @Blogster | Mintsocial.com
  • 8.
  • 9. Smartphone Penetration Base: % of population, 2009-2010 demographic trend Source: Hubspot 31% Smartphone Use has Taken Off Matt O’Brien | Mint Social | facebook.com/mintsocial | @Mint_Social | @Blogster | Mintsocial.com
  • 10. Searches on Mobile Devices Non-search engine queries (Facebook, Craigslist)………. Local business searchers using social networks……… Search engine queries……… 9% 22% 9% (% using Facebook…………… 93% ) Matt O’Brien | Mint Social | facebook.com/mintsocial | @Mint_Social | @Blogster | Mintsocial.com
  • 11.
  • 12. Google Maps 49,884,000 Pre-designed, Pre-indexed SEO optimized websites. Matt O’Brien | Mint Social | facebook.com/mintsocial | @Mint_Social | @Blogster | Mintsocial.com
  • 13. 90% of customers are using Google Maps to find local businesses BUT… Google Maps Matt O’Brien | Mint Social | facebook.com/mintsocial | @Mint_Social | @Blogster | Mintsocial.com
  • 14. Less than 7% of Businesses have claimed their listing! Google Maps Matt O’Brien | Mint Social | facebook.com/mintsocial | @Mint_Social | @Blogster | Mintsocial.com
  • 15. Google Maps 60% of Google Maps Searches are on Mobile Devices Matt O’Brien | Mint Social | facebook.com/mintsocial | @Mint_Social | @Blogster | Mintsocial.com
  • 16. Google “7 Pack” Matt O’Brien | Mint Social | facebook.com/mintsocial | @Mint_Social | @Blogster | Mintsocial.com
  • 17.
  • 18.
  • 19. Matt O’Brien | Mint Social | facebook.com/mintsocial | @Mint_Social | @Blogster | Mintsocial.com
  • 20.
  • 21.
  • 22.
  • 23. Social and Mobile Users …are influencers Consumers who use social networks and smartphones … .write reviews In the past 30 days … .40% have submitted between 2 and 5 Reviews “ Great Food at a Great Price” “ Solid value” Matt O’Brien | Mint Social | facebook.com/mintsocial | @Mint_Social | @Blogster | Mintsocial.com
  • 24. Top Responsibilities for Local Respond to questions and complaints……………………..81% Special offers, promotions and events……………………..78% Company photos……………………………………………..66% Matt O’Brien | Mint Social | facebook.com/mintsocial | @Mint_Social | @Blogster | Mintsocial.com
  • 25. Visibility Multiplier Effect Website (SEO and PPC) Content Engine Views Time Audio Video Photo PR Articles Profiles Docs, PPT Blogs
  • 26. Content Problem Qik.com & Flip + Geo-Tag + Syndication = Easy Peasy (…lemon squeezy) ?
  • 27. Mobile + Photo + Geo-Tag = Auto-Syndication + + ? Content Problem
  • 28. Blogs + Status + Geo-Tagged Photo = Massive Social Mention + + + ? Content Problem
  • 29. Content Problem Other People’s Content OPC ?
  • 30. Integrating Offline/Online Marketing Matt O’Brien | Mint Social | facebook.com/mintsocial | @Mint_Social | @Blogster | Mintsocial.com
  • 31. QR + Reviews + Testimonials = Credibility & Rankings (…local search domination) + Offline Online ? Content Problem
  • 32. Microsoft Tag Ever seen one of these? QR Code Matt O’Brien | Mint Social | facebook.com/mintsocial | @Mint_Social | @Blogster | Mintsocial.com
  • 33. How Do QR Codes Work? Sends to a web page, a location, a video, vCard and others. Matt O’Brien | Mint Social | facebook.com/mintsocial | @Mint_Social | @Blogster | Mintsocial.com
  • 34.
  • 35.
  • 36.
  • 37. Examples of QR Code Marketing Matt O’Brien | Mint Social | facebook.com/mintsocial | @Mint_Social | @Blogster | Mintsocial.com
  • 38. Design Recommendations Cross Browser Design—No Flash! Jquery or HTML5 CSS, XHTML Matt O’Brien | Mint Social | facebook.com/mintsocial | @Mint_Social | @Blogster | Mintsocial.com
  • 39. I Know a Company Started a Blog Writes Posts Creates Profiles Syndicates Content Creates New Content … that gets results!
  • 40.
  • 41.
  • 42. Plan for Success www.MintSocial.com
  • 43.
  • 44.
  • 45.

Notes de l'éditeur

  1. What do you do when default government firewall settings block access to all social media websites? You get creative and become a showcase for government agencies across the country. We are proud to help this out of the box thinking government run charity leverage social media to promote their worthy cause.