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SOFT SKILLS
They are important
when looking for a
good job opportunity
and building a
successful career
1
What are soft skills?
-They are character traits and interpersonal skills that
characterize a person's relationships with other people.
- They go hand in hand with hard skills, which are teachable
abilities.
-Sociologists may use the term soft skills to describe a
person's emotional intelligence quotient (EQ) as opposed to
intelligence quotient (IQ).
2
Benefits of soft skills
 Ability to communicate effectively
 Brainstorming and solving problems
 Being creative and motivated
 Getting hired and promoted
 Boosting workplace productivity
 Ability to improve through failure or criticism
3
Top 5 Soft Skills
4
1- Time Management
5
-Time management is the process of
organizing and planning how to divide
your time between specific activities.
- Good time management enables you
to work smarter so that you get more
done in less time, even when time is
tight and pressures are high.
- Failing to manage your time damages
your effectiveness and causes stress.
2- Networking
6
A system of trying to meet and talk to
other people who may be useful to you
in your work. It serves as a way to
build relationships that offer mutual
professional benefits.
How to be a successful networker?
7
-Have a purpose and Take varied approaches
-Join a professional networking site, such as LinkedIn.
-Attend relevant events
-Follow up with people you meet
-Network internally as well as externally
-Stay in touch with your network
-Be trustworthy and be proactive
-Seek advice and support
-Share your expertise
- Learn from your experiences
3- Teamwork
8
The activity of working well together as
a team
Effective teamwork is the key to a
successful business, as it increases
productivity levels and produces better
solutions to problems.
Tips for effective teamwork
 Clarify roles, responsibilities and accountabilities
 Set clear goals
 Communicate with each other
 Make decisions together
 Build trust and get to know each other better
 Celebrate differences/diversity
 Examine and improve teamwork processes and practices
9
4- Creative Thinking
10
What is a conflict Resolution?
Conflict resolution is the process by which two or more parties reach a
peaceful resolution to a dispute. In the workplace, there can be a
variety of types of conflict:
 Conflict may occur between co-workers, or between
supervisors and subordinates, or between service
providers and their clients or customers.
 Conflict can also occur between groups, such as
management and the labor force, or between whole
departments.
11
Tips to resolve conflicts
12
Online references
https://www.google.com/ /imghp?
https://www.investopedia.com/terms/s/soft-skills.asp
https://www.mindtools.com/pages/article/newHTE_00.htm
https://www.oxfordlearnersdictionaries.com/definition/english/teamwork?q
=teamwork
https://www.upliftevents.com.au/blog/top-tips-effective-teamwork/
https://www.thebalancecareers.com/conflict-resolutions-skills-2063739
https://www.southampton.ac.uk/~assets/doc/hr/Top%20tips%20for%20succ
essful%20networking.pdf
13
14

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Soft skills