This presentation describes how to migrate from departmental budget, financial and human resources to a centralized shared service. It discusses unique departmental needs and a roadmap to compliance, and lessons learned in shared services initiatives and proper governance structure.

1. Shared Services:We Can’t Get There from Here? FMI June 14, 2011 Edmonton

2. The reports of the death of IT Shared Services has been greatly exaggerated

3. Or have they?

4. What have we learned?

5. Can we get there from here?

6. not a magic bullet

7. Oversold mythic benefits

8. Wait a second,

9. Surely you’re kidding

10. The consultant said…

11. 1. Save Money

12. 2. Economies of Scale

13. 3. Transform Government

14. It’s common sense

15. value for money

16. incentives

17. Study

18. “great idea, hard to do”

19. US LoB to the cloud?

20. Fighting shared services?

21. Office apps GRP visibility Data centre Middle ware value

22. What Works on GRP Similarity

23. standardization 23 23

24. “Business” Process

25. Current Situation

26. = one size?

27. complexity

28. Where Standardize?

29. Homogenize?

30. “best practice”

31. inefficiencies

32. diminishing returns + -

33. differences

34. Incomplete human resources financial management budget purchasing

35. gaps 35 35

36. migration

37. your processes standard processes

39. massive scale

40. from 40 40

41. to 41

42. peaks got higher

43. downtime more painful

44. Government Private Cloud?

45. Step back

46. 20th Century Solutions to 21st Century Problem? 46 46

47. Achieve? 47 47

48. Trends?

49. Goal: Citizen engagement

50. Goal: Government as Platform

51. Goal: Fiscal Transparency

52. Goal: Performance 52 52

54. Trend: Cloud Computing

55. Trend: Web 2.0 55 55

56. Trend: Decentralization 56 56

57. Project Governance

58. structure

59. voice

60. v

63. Office apps GRP Data centre Middle ware private cloud low hanging fruit

64. Office apps GRP Data centre Middle ware public cloud low hanging fruit

65. Solution to GRP Shared Services? 65 GRP 65

66. 66 66

67. 1. Multiple Configurations

68. 2. Compliant Configurations

69. 3. Staged Migration your processes compliant process

71. Software wasn’t designed for this

72. on premises 72 72

73. private sector 73 73

74. customized 74 74

75. Winning? 75

76. Solution in search

77. low hanging fruit 77 77

78. consider the cloud 78 78

79. except there’s this ‘act’ 79 79

80. Tired Wired

81. Tired Wired Advances the Mission Saves Money Multiple Configurations 1 Size Standardization Staged Compliance Cold Turkey Migration All Processes Common Processes Flexible Rigid Vendor as Accountable Vendor as Participant Architected for Purpose Legacy Enterprise

82. We think we have something

83. www.freebalance.com