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Agenda
          Research Methodology
          Market Review
          Consumer Attitudes
          Strategic Business Objectives
          “The Octopus Cart”
            Business Idea
            Vision
            Mission
            Strategic Marketing Plan
            Target Groups
            Positioning Statement
            4P
          Financial Projections
          Action Plan
Agenda
Market Review
Research Methodology




           Field   Online   Focus
           Trip    Survey   Group

Research
Overall Satisfaction?
                   250




                   200
                                                                                  We are not quite happy…
Cumulative Votes




                    150
                                                                                                                     Waiting hour
                                                                                                                     Operation hour
                    100                                                                                              Location
                                                                                                                     Price
                                                                                                                     Food quality
                         50
                                                                                                                     Food diversity


                          0
                        Very
                     dissatisfied   Dissatisfied
                                                     Slightly
                                                   dissatisfied   Natural
                                                                             Slightly
                                                                            satisfied   Satisfied
                                                                                                    Very satisfied
Demographics

                  New Asia,
                  1066, 15%     Chong Chi,
 MedHostel,
                                1413, 20%
  248, 4%


          PostgradHost
          el, 946, 13%              United, 1048,
                                        15%


 Ihouse, 254,
                     Shho,    Shaw, 1160,
     4%
                    600, 9%      16%
Morningside,
  300, 4%
What kind of animal are we?
            5-6 days   0 day
              12%      17%




      3-4 days            1-2 days
        41%                 30%
Demand for midnight snacks?
           More than
            three
            times Three      Zero
              3%     times   21%
                     20%


                               Once
                   Twice
                               26%
                    30%




Research
We deserve BETTER!

  Analysis
Here comes the solution!




  Analysis
The Octopus Cart
                 The
              Business
                Idea
  Strategic
  Business               Vision
 Objectives

              About Us


Positioning              Mission


              Target
              Groups
The Business Idea
•   MOBILE food cart
•   Quality midnight snacks
•   Operation hours: 9:00 p.m. – 2:00 a.m.
•   Different operation locations




                  Introduction
Vision



               scholé
“to promote the culture of quality campus life”




                  M&V
Mission

       Customer-
       orientation



Quality
               Convenient
midnight
                locations
 snacks
Target Groups



Residential
 Students     Non-residential
                Students:
              the Late Leavers
Positioning Statement

  “To CUHK students, residential and non-
residential, the Octopus Cart is the ultimate
 brand of midnight snacks which feed their
stomach with scrumptious food and drinks.”
Six Core Business Objectives
Competitive        Business Objective                              Strategy
Advantage

Better food        To provide students with quality food           Product
Better services    To provide customers with good services
Better locations   To serve students in different colleges         Place
                   To appeal to students’ need for convenience
Better financial   To price the products at a slight premium       Price
returns
                   To develop a financially sustainable business   Financial controls




                                        Analysis
Product Strategy



          4P
Product Strategy
                  Burger
                   13%
                                 Sweet soup
                                    20%
       Sandwich
         10%

                                        Noodles
     Hotdog
                                         15%
      13%



       rice                Hot snack
       3%                    26%


Figure - Pie chart showing respondents’ food preferences
• Octopus ball
Food     • Waffle
         • Japanese Pancake


Sweet    • Sweetened sago cream
         • Sweet potato soup
Soups    • Bean stick & egg soup


         • Taiwanese Milk-tea
Drinks   • Tea
         • Coffee
Pricing Strategy



          4P
Pricing Strategy
     $21- $25-                     $6-$9
     $24 $28                        3%
     6% 0%


           $17-$20
             19%                       $10-$13
                                         31%




                 $14-$17
                   41%


Figure - Pie chart showing respondents’ willingness to pay
for each midnight snack item
The Menu




Octopus balls
                  Waffle   Japanese pancake
 (6 pieces)
                   $14           $16
    $17
The Menu




Sweet soup   Taiwanese milk-tea   Tea/Coffee
   $15              $14              $10
Combo set pricing
$2 discount for every TWO items purchased!!
Promotion Strategy



           4P
Promotion Strategy



Promotion
campaign    On-going
            promotion
             initiative
Leaflets




          PROMOTION
           CAMPAIGN

campus-
  wide                  Free
  mass                souvenir
  mails
Collaboration   On-going
Facebook fan    with hostel    promotion
    page        committees     initiatives
Place / Distribution Strategy



                 4P
Current Problem
Survey result
Students in CUHK would like to see our midnight snack cart operate in the
Shaw College, New Asia College and the United College


                                 Central
                    S.H. Ho                 Train station
                                 campus
                      6%                        12%
                                   12%
                                                             CC
             Morningside                                    10%
                4%



                                                             UC
                            SC                              17%
                           20%


                                           NA
                                           19%
Train Station       New Asia College        United College           Shaw College




21:00 p.m. -21:50 p.m.   22:00 p.m. - 23:15 p.m.   23:15 p.m. - 00:30 a.m.   00:45 a.m. - 02:00 a.m.
Financial Projections

Projected Income Statement
                                      Year 1      Year 2      Year 3    Year 4
  Sales Revenue                         600,000     720,000     864,000    864,000
  Cost of Goods Sold                    150,000     180,000     216,000    216,000
Gross Profit                            480,000     594,000     731,700    731,700
Other Expenses
  Promotion Expenses                     80,000      50,000      50,000     50,000
  Salary Expenses                       120,000     126,000     132,300    132,300
  Petroleum Expenses                     36,000      36,000      36,000     36,000
  Depreciation Expenses - Food Cart      12,000      12,000      12,000     12,000
  Depreciation Expenses - Utensils        2,000       2,000       2,000      2,000
Net Profit                              230,000     368,000     499,400    499,400




                                                                   Projection
Key highlights

1. Generate revenue of $600,000 in its first year
2. Grow each year at approximately 20%
3. Invest $60,000 in the food cart and a second-
   hand vehicle initially
4. Earn an increasing net income
Action Plan




                •   Develop our secret recipes
                •   Contact and bargain with suppliers
Pre-operation   •   Purchase a food cart and a second-hand vehicle
                •   Purchase utensils
                                                                     Action Plan
Action Plan




                • Launch our business and start operation
Introduction    • Distribute promotion materials including
                  leaflets and mass mails
    Stage
                • Distribute free souvenirs to customers
Action Plan




              • Build the Facebook fan page
              • Contact and build a collaborative relationship
 Continuous     with hostel committees
Development   • Introduce new midnight snacks to our menu
                periodically
Conclusion

   Meet the demand
 quality midnight snacks that
       meet the demand.
snacks at a convenient location.

                              Conclusion
Conclusion

          Mobile
          Flexible
     Delivery services.
Array of business initiatives.

We can do better
It’s just Better!
Octopus slides

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Octopus slides

  • 1.
  • 2. Agenda  Research Methodology  Market Review  Consumer Attitudes  Strategic Business Objectives  “The Octopus Cart”  Business Idea  Vision  Mission  Strategic Marketing Plan  Target Groups  Positioning Statement  4P  Financial Projections  Action Plan Agenda
  • 4. Research Methodology Field Online Focus Trip Survey Group Research
  • 5.
  • 6. Overall Satisfaction? 250 200 We are not quite happy… Cumulative Votes 150 Waiting hour Operation hour 100 Location Price Food quality 50 Food diversity 0 Very dissatisfied Dissatisfied Slightly dissatisfied Natural Slightly satisfied Satisfied Very satisfied
  • 7. Demographics New Asia, 1066, 15% Chong Chi, MedHostel, 1413, 20% 248, 4% PostgradHost el, 946, 13% United, 1048, 15% Ihouse, 254, Shho, Shaw, 1160, 4% 600, 9% 16% Morningside, 300, 4%
  • 8. What kind of animal are we? 5-6 days 0 day 12% 17% 3-4 days 1-2 days 41% 30%
  • 9. Demand for midnight snacks? More than three times Three Zero 3% times 21% 20% Once Twice 26% 30% Research
  • 10. We deserve BETTER! Analysis
  • 11. Here comes the solution! Analysis
  • 12. The Octopus Cart The Business Idea Strategic Business Vision Objectives About Us Positioning Mission Target Groups
  • 13. The Business Idea • MOBILE food cart • Quality midnight snacks • Operation hours: 9:00 p.m. – 2:00 a.m. • Different operation locations Introduction
  • 14. Vision scholé “to promote the culture of quality campus life” M&V
  • 15. Mission Customer- orientation Quality Convenient midnight locations snacks
  • 16. Target Groups Residential Students Non-residential Students: the Late Leavers
  • 17. Positioning Statement “To CUHK students, residential and non- residential, the Octopus Cart is the ultimate brand of midnight snacks which feed their stomach with scrumptious food and drinks.”
  • 18. Six Core Business Objectives Competitive Business Objective Strategy Advantage Better food To provide students with quality food Product Better services To provide customers with good services Better locations To serve students in different colleges Place To appeal to students’ need for convenience Better financial To price the products at a slight premium Price returns To develop a financially sustainable business Financial controls Analysis
  • 20. Product Strategy Burger 13% Sweet soup 20% Sandwich 10% Noodles Hotdog 15% 13% rice Hot snack 3% 26% Figure - Pie chart showing respondents’ food preferences
  • 21. • Octopus ball Food • Waffle • Japanese Pancake Sweet • Sweetened sago cream • Sweet potato soup Soups • Bean stick & egg soup • Taiwanese Milk-tea Drinks • Tea • Coffee
  • 22.
  • 24. Pricing Strategy $21- $25- $6-$9 $24 $28 3% 6% 0% $17-$20 19% $10-$13 31% $14-$17 41% Figure - Pie chart showing respondents’ willingness to pay for each midnight snack item
  • 25. The Menu Octopus balls Waffle Japanese pancake (6 pieces) $14 $16 $17
  • 26. The Menu Sweet soup Taiwanese milk-tea Tea/Coffee $15 $14 $10
  • 27. Combo set pricing $2 discount for every TWO items purchased!!
  • 28.
  • 30. Promotion Strategy Promotion campaign On-going promotion initiative
  • 31. Leaflets PROMOTION CAMPAIGN campus- wide Free mass souvenir mails
  • 32. Collaboration On-going Facebook fan with hostel promotion page committees initiatives
  • 33. Place / Distribution Strategy 4P
  • 35. Survey result Students in CUHK would like to see our midnight snack cart operate in the Shaw College, New Asia College and the United College Central S.H. Ho Train station campus 6% 12% 12% CC Morningside 10% 4% UC SC 17% 20% NA 19%
  • 36. Train Station New Asia College United College Shaw College 21:00 p.m. -21:50 p.m. 22:00 p.m. - 23:15 p.m. 23:15 p.m. - 00:30 a.m. 00:45 a.m. - 02:00 a.m.
  • 37. Financial Projections Projected Income Statement Year 1 Year 2 Year 3 Year 4 Sales Revenue 600,000 720,000 864,000 864,000 Cost of Goods Sold 150,000 180,000 216,000 216,000 Gross Profit 480,000 594,000 731,700 731,700 Other Expenses Promotion Expenses 80,000 50,000 50,000 50,000 Salary Expenses 120,000 126,000 132,300 132,300 Petroleum Expenses 36,000 36,000 36,000 36,000 Depreciation Expenses - Food Cart 12,000 12,000 12,000 12,000 Depreciation Expenses - Utensils 2,000 2,000 2,000 2,000 Net Profit 230,000 368,000 499,400 499,400 Projection
  • 38. Key highlights 1. Generate revenue of $600,000 in its first year 2. Grow each year at approximately 20% 3. Invest $60,000 in the food cart and a second- hand vehicle initially 4. Earn an increasing net income
  • 39. Action Plan • Develop our secret recipes • Contact and bargain with suppliers Pre-operation • Purchase a food cart and a second-hand vehicle • Purchase utensils Action Plan
  • 40. Action Plan • Launch our business and start operation Introduction • Distribute promotion materials including leaflets and mass mails Stage • Distribute free souvenirs to customers
  • 41. Action Plan • Build the Facebook fan page • Contact and build a collaborative relationship Continuous with hostel committees Development • Introduce new midnight snacks to our menu periodically
  • 42. Conclusion Meet the demand quality midnight snacks that meet the demand. snacks at a convenient location. Conclusion
  • 43. Conclusion Mobile Flexible Delivery services. Array of business initiatives. We can do better