The document summarizes a needs analysis for Will, a boy who does not know how to tie his shoes. It describes interviewing and observing Will, finding that he does not like or know how to tie his lace-up shoes and prefers his Velcro shoes. The analysis determines there is a skill deficiency in tying shoes and other obstacles like discomfort. Instruction may be needed to teach Will to tie his shoes, but removing barriers like uncomfortable shoes first could solve the problem without instruction.