1. MGMT 302-ELA
Groups versus Teams

2. Groups vs Teams

3. Groups
 Exist for a purpose/goal-oriented
 Central communication process
 Structured relations
 Mutual Influence
 Composed of 2-2000 people

4. Teams
 Defined, structured groups
 Engaged in sports or work activities
 Applied functions
 4-20 people who interact with one
another directly

5. Organizations & Teams
 What is the purpose of teams in the
workplace?
◦ Provide advice/deal with special problems
◦ Link different parts of the organization to
solve problems/create processes
◦ Plan for future of the organization/manage
transitions

6. Types of Work Teams
 Production Teams
 Service Teams
 Management Teams
 Project Teams
 Action or performing teams
 Parallel Teams

7. Types of Work Groups
 Traditional Work Group – hierarchical
 Traditional Teams – Some power &
authority/somewhat independent of
hierarchy
 Self-Managing – More power &
authority/more independent of
hierarch

8. Traditional Work Group
 AKA ‘scientific management
◦ Individuals perform separately to
complete a task
 Conditions for traditional approach to
be successful
◦ Same task for period of time
◦ Simple process for routine
workers/activities
◦ Production-focused
 http://www.youtube.com/watch?v=6qm
_3saEo7o

9. Why use teams?
 Bring a diversity of knowledge to the
table
 Increase support within an
organization
 Bring multiple perspectives to complex
tasks
 Create jobs that are more responsive
to work environment

10. Team/Group History
 Structured/hierarchy -- Military-based
 Small group/family approach –
Traditional farming/manufacturing
guild system

11. Team Dynamics
 Industrial Revolution
◦ Jobs were simplified,
minimizing advantages to
skilled workers
 Human Relations
Movement/Hawthorne
 Sociotechnical Systems Theory
 Quality Circles (TQM)

12. Group Dynamics
 Norman Triplett –
◦ Social facilitation
 Kurt Lewin –
◦ Group dynamics/Action research
 Social Change