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Groups:-Exist for a reason or purpose/have a shared goal-Have a relationship/connection to one another which binds them together-Increase desire to remain in the group-Satisfy physical/psychological needs – social identification /representation (us vs. them mentality)Teams:-There are also performance goals connected to the purpose of the team which everyone is mutually held accountable-Teams must actively cooperate to achieve its goals-Teams- are empowered and have the authority to act on their own, free of authoritative figure
*Teams are distinguished by how much power they are allocated
Theory X (McGregor) vs. Theory Y
*Command & control is dominant theme*Organization is small/committed for life/people work their way through the system through acquiring new skills, work is collective
Groups Exist for a purpose/goal-oriented Central communication process Structured relations Mutual Influence Composed of 2-2000 people
Teams Defined, structured groups Engaged in sports or work activities Applied functions 4-20 people who interact with one another directly
Organizations & Teams What is the purpose of teams in the workplace? ◦ Provide advice/deal with special problems ◦ Link different parts of the organization to solve problems/create processes ◦ Plan for future of the organization/manage transitions
Types of Work Teams Production Teams Service Teams Management Teams Project Teams Action or performing teams Parallel Teams
Types of Work Groups Traditional Work Group – hierarchical Traditional Teams – Some power & authority/somewhat independent of hierarchy Self-Managing – More power & authority/more independent of hierarch
Traditional Work Group AKA ‘scientific management ◦ Individuals perform separately to complete a task Conditions for traditional approach to be successful ◦ Same task for period of time ◦ Simple process for routine workers/activities ◦ Production-focused http://www.youtube.com/watch?v=6qm _3saEo7o
Why use teams? Bring a diversity of knowledge to the table Increase support within an organization Bring multiple perspectives to complex tasks Create jobs that are more responsive to work environment
Team/Group History Structured/hierarchy -- Military-based Small group/family approach – Traditional farming/manufacturing guild system
Team Dynamics Industrial Revolution ◦ Jobs were simplified, minimizing advantages to skilled workers Human Relations Movement/Hawthorne Sociotechnical Systems Theory Quality Circles (TQM)
Group Dynamics Norman Triplett – ◦ Social facilitation Kurt Lewin – ◦ Group dynamics/Action research Social Change