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HUMAN
BEHAVIOR
ON
ORGANIZATION
EDUM 562
Professor: Mr. Jonathan Despi
CHAPTER 8
EMPOWERMEN
T
And
CHAPTER 8
THE NATURE OF
EMPOWERMENT
AND
PARTICIPATION
 Is any process that provides
greater autonomy to employees
through sharing of relevant
information and the provision of
control over factors affecting job
performance.
EMPOWERMENT
 It helps remove the conditions that cause
powerlessness while enhancing employee
feeling of self-efficacy.
EMPOWERMENT
 Authorizes employees to cope with
situations and enables them to take
control of problems as they arise.
EMPOWERMENT
Five broad approaches to
empowerment:
1) Helping employees achieve job mastery
2) Allowing more control
3) Providing successful role models
4) Using social reinforcement and persuasion
5) Giving emotional support
 It is the mental and emotional
involvement of people in group
situations that encourages them to
contribute to group goals and share
responsibility for them.
PARTICIPATION
PARTICIPATION
Three important ideas:
 INVOLVEMENT
 CONTRIBUTION
 RESPONSIBILITY
PARTICIPATION
 INVOLVEMENT
- participation means meaningful involvement
rather than mere muscular activity.
EGO-INVOLVED
- a person who participates
PARTICIPATION
 IDEAS (Motivation to contribute)
- Employees are empowered to release their
own resources of initiative and creativity
toward the objectives of the organization.
- it improves motivation by helping employees
understand and clarify their paths towards
goal.
PARTICIPATION
 Acceptance of Responsibility
- participation encourages people to accept
responsibility in their group’s activities.
- When we talk about their organization, they
begin to say “we” not “they”.
- When they see a job problem, it is “our”, not
“theirs”.
How participation works?
Involvement
 Mental
 Emotional
Two views of Power and
Influence
 Is a fixed amount  Is a variable amount
Autocratic View
Power
Participative View
Power
 Comes from the
authority structure
 Comes from people
through both official
and unofficial
channels
 Is applied by
management
 Is applied by shared
ideas and activities
in group
 Adequate time to participate
Prerequisites for Participation
 Potential benefits greater than cost
 Relevance to employee interests
 Adequate employee abilities to deal with the
subject
 Mutual ability to communicate
 No feeling of threat to either party
 Restriction to the area of a job problem
- When employees want more participation
than they have, they are “participatively
deprived”.
- When they have more participation than
they want, they are “participatively saturated”
 Be fully responsible for their actions and their
consequences
Responsibilities of employees and
Managers
 Operate within the relevant organizational
policies
 Be contributing team members
 Respect and seek to use the perspective of
others
 Be dependable and ethical in their empowered
actions
 Demonstrate responsible self-leadership
 Participation tends to improve motivation
because employees feel more accepted by
their employer and more actively involved in
the situation.
Benefits of Participation
 Once the organizational culture is changed,
then the system as a whole becomes more
effective.
SERVANT LEADERSHIP
Several key behaviors of a servant leader:
 They listen actively and empathetically.
 They engage in introspection to understand
better their own attitudes and feelings.
 They treat others with respect, as equals
SERVANT LEADERSHIP
Several key behaviors of a servant leader:
 They admit mistakes, confess their own
vulnerability, and ask for help from others.
 They seek to engage in dialogue and often
paraphrase to ensure understanding.
 They affirm the worth and contributions of
each participant.
SERVANT LEADERSHIP
Several key behaviors of a servant leader:
 They are willing to admit mistakes and ask for
help.
 They build trust by articulating their values and
acting consistently with them.
 They place great emphasis on helping other
people succeed.
HBO chapter 8 Empowerment and Participation

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HBO chapter 8 Empowerment and Participation

  • 3. CHAPTER 8 THE NATURE OF EMPOWERMENT AND PARTICIPATION
  • 4.  Is any process that provides greater autonomy to employees through sharing of relevant information and the provision of control over factors affecting job performance. EMPOWERMENT
  • 5.  It helps remove the conditions that cause powerlessness while enhancing employee feeling of self-efficacy. EMPOWERMENT  Authorizes employees to cope with situations and enables them to take control of problems as they arise.
  • 6. EMPOWERMENT Five broad approaches to empowerment: 1) Helping employees achieve job mastery 2) Allowing more control 3) Providing successful role models 4) Using social reinforcement and persuasion 5) Giving emotional support
  • 7.  It is the mental and emotional involvement of people in group situations that encourages them to contribute to group goals and share responsibility for them. PARTICIPATION
  • 8. PARTICIPATION Three important ideas:  INVOLVEMENT  CONTRIBUTION  RESPONSIBILITY
  • 9. PARTICIPATION  INVOLVEMENT - participation means meaningful involvement rather than mere muscular activity. EGO-INVOLVED - a person who participates
  • 10. PARTICIPATION  IDEAS (Motivation to contribute) - Employees are empowered to release their own resources of initiative and creativity toward the objectives of the organization. - it improves motivation by helping employees understand and clarify their paths towards goal.
  • 11. PARTICIPATION  Acceptance of Responsibility - participation encourages people to accept responsibility in their group’s activities. - When we talk about their organization, they begin to say “we” not “they”. - When they see a job problem, it is “our”, not “theirs”.
  • 13. Two views of Power and Influence  Is a fixed amount  Is a variable amount Autocratic View Power Participative View Power  Comes from the authority structure  Comes from people through both official and unofficial channels  Is applied by management  Is applied by shared ideas and activities in group
  • 14.  Adequate time to participate Prerequisites for Participation  Potential benefits greater than cost  Relevance to employee interests  Adequate employee abilities to deal with the subject  Mutual ability to communicate  No feeling of threat to either party  Restriction to the area of a job problem
  • 15. - When employees want more participation than they have, they are “participatively deprived”. - When they have more participation than they want, they are “participatively saturated”
  • 16.  Be fully responsible for their actions and their consequences Responsibilities of employees and Managers  Operate within the relevant organizational policies  Be contributing team members  Respect and seek to use the perspective of others  Be dependable and ethical in their empowered actions  Demonstrate responsible self-leadership
  • 17.  Participation tends to improve motivation because employees feel more accepted by their employer and more actively involved in the situation. Benefits of Participation  Once the organizational culture is changed, then the system as a whole becomes more effective.
  • 18. SERVANT LEADERSHIP Several key behaviors of a servant leader:  They listen actively and empathetically.  They engage in introspection to understand better their own attitudes and feelings.  They treat others with respect, as equals
  • 19. SERVANT LEADERSHIP Several key behaviors of a servant leader:  They admit mistakes, confess their own vulnerability, and ask for help from others.  They seek to engage in dialogue and often paraphrase to ensure understanding.  They affirm the worth and contributions of each participant.
  • 20. SERVANT LEADERSHIP Several key behaviors of a servant leader:  They are willing to admit mistakes and ask for help.  They build trust by articulating their values and acting consistently with them.  They place great emphasis on helping other people succeed.