4. IndexIndex
• Simply the leader do what he/she expects the
followers to do.
• Why: The physiology of the human brain
causes people to imitate.
• Definition: “Leaders shall establish the way people
should be treated and the way goals should be
achieved by creating standards, then set examples
for others to follow.”
Model the Way … the concept
5. IndexIndex
• Be clear about the business values & goals
• Behave consistently with these values
• Do as you expect other to behave
• Make it easier for others to achieve goals
• Achieve small “wins”, by break down big
projects into achievable steps
Model the Way… How to?
6. IndexIndex
Situation:
Recent re-structure… Clear separation of
responsibilities (Design, Operation & Planning)
Recently I had two projects
Conflicts, blames & miss-understanding
My Case
7. IndexIndex
How I handle that?
Decided to reduce gap between the team
I set clear goals and establish milestones for the
team in order to have quick small “wins”.
I start engaging operation & design team at early
stages of the project to clear conflicts.
Set goals that are achievable. Tell people what
the key milestones are so that they can easily
see their progress.
My Case
8. IndexIndex
The Progress/Results?
Involving team clears the conflicts.
Increase ownership & responsibilities
Effectively progress the project with less miss-
understanding.
My Case
