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JOINT MARKETING & SALES
 STRATEGY CLARIFICATION

        WHY BOTHER?




Marketing Camp Silicon Valley 2012
        www.dianewieser.com
Ground Rules
• Aggressive timeline-45 minutes
• Workshop format
   – General topic overview
   – Break-out activity
   – Activity debrief
• Take risks, make mistakes
   – But stay FOCUSED on activity objectives
   – Learn from your colleagues
Joint Marketing & Sales Strategy Clarification
•   Why is it important
•   Implications if groups work in isolation
•   Standard barriers
•   Common misconceptions
•   How do you do it
“The Survey Says…..”
• Misconceptions held by Marketing about Sales
   –   Doesn’t grasp big picture related to larger market opportunity
   –   Focused solely on quota attainment
   –   Concept of a “Sales partnership” is an oxymoron
   –   Salespeople have serious issues in general
“The Survey Says…”
• Misconceptions held by Sales about Marketing
   – Has no idea what customers really want and what is really driving
     purchases
   – Work in an Ivory Tower
   – Easily enamored by “Newest” marketing fad whether it helps further
     company growth goals or not
   – Live in their own “Private Idaho”
Exercise: Break-out activity-15 minutes
• Share example of company who is aligning strategies
      • What is the Go To Market strategy as you perceive it
      • How are marketing and sales reinforcing each others efforts
      • What are the benefits they realize as an outcome

• What are your company’s sales & marketing strategies
      • What would executives from each department say they are
      • What would your customers say they are
      • What are implications if they are not aligned

• Standard barriers
      • Identify key issues/obstacles that will derail alignment efforts
      • Brainstorm ways to pre-empt these issues/barriers
The Process: Seven Simple Steps

• One: Joint project planning meeting to agree on outcomes, roles,
    responsibilities, and resources
• Two: Management interviews and data collection to build insight into
    current situation and identify inconsistencies in key elements
• Three: Data analysis and initial report of findings and
    recommendations
•   Four: Design and development of joint strategy clarification session
•   Five: Facilitation of joint strategy clarification session
•   Six: Report of outcomes and recommendations
•   Seven: Progress check-update and evaluate action plans
The Deliverables:
• Industry trend and competitive landscape assessment solidifying
  competitive differentiation
• Consistent branding experience
• Clearly defined valued proposition
• Understanding each groups role in delivering the value proposition
• Consensus as to the characteristics of an optimal customer
• Customer segmentation criteria based on market potential, product
  releases, short/long term revenue goals
• Agree on appropriate channels to be managed by marketing vs. sales
• Optimal pricing strategies per channel ruling out internal pricing wars
  and lowered profit margins
• Highly synchronized marketing and sales activities that leverage the
  other groups efforts ensuring maximum ROI
• Ability to rapidly adjust strategies based on dynamic market factors
• Improved morale and teamwork between both departments
Contact Info:
• Diane Wieser 925.735-3667
• diwieser@sbcglobal.net
• www.dianewieser.com

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Value of joint sales & mktg strategy clarification diane wieser mcsv

  • 1. JOINT MARKETING & SALES STRATEGY CLARIFICATION WHY BOTHER? Marketing Camp Silicon Valley 2012 www.dianewieser.com
  • 2. Ground Rules • Aggressive timeline-45 minutes • Workshop format – General topic overview – Break-out activity – Activity debrief • Take risks, make mistakes – But stay FOCUSED on activity objectives – Learn from your colleagues
  • 3. Joint Marketing & Sales Strategy Clarification • Why is it important • Implications if groups work in isolation • Standard barriers • Common misconceptions • How do you do it
  • 4. “The Survey Says…..” • Misconceptions held by Marketing about Sales – Doesn’t grasp big picture related to larger market opportunity – Focused solely on quota attainment – Concept of a “Sales partnership” is an oxymoron – Salespeople have serious issues in general
  • 5. “The Survey Says…” • Misconceptions held by Sales about Marketing – Has no idea what customers really want and what is really driving purchases – Work in an Ivory Tower – Easily enamored by “Newest” marketing fad whether it helps further company growth goals or not – Live in their own “Private Idaho”
  • 6. Exercise: Break-out activity-15 minutes • Share example of company who is aligning strategies • What is the Go To Market strategy as you perceive it • How are marketing and sales reinforcing each others efforts • What are the benefits they realize as an outcome • What are your company’s sales & marketing strategies • What would executives from each department say they are • What would your customers say they are • What are implications if they are not aligned • Standard barriers • Identify key issues/obstacles that will derail alignment efforts • Brainstorm ways to pre-empt these issues/barriers
  • 7. The Process: Seven Simple Steps • One: Joint project planning meeting to agree on outcomes, roles, responsibilities, and resources • Two: Management interviews and data collection to build insight into current situation and identify inconsistencies in key elements • Three: Data analysis and initial report of findings and recommendations • Four: Design and development of joint strategy clarification session • Five: Facilitation of joint strategy clarification session • Six: Report of outcomes and recommendations • Seven: Progress check-update and evaluate action plans
  • 8. The Deliverables: • Industry trend and competitive landscape assessment solidifying competitive differentiation • Consistent branding experience • Clearly defined valued proposition • Understanding each groups role in delivering the value proposition • Consensus as to the characteristics of an optimal customer • Customer segmentation criteria based on market potential, product releases, short/long term revenue goals • Agree on appropriate channels to be managed by marketing vs. sales • Optimal pricing strategies per channel ruling out internal pricing wars and lowered profit margins • Highly synchronized marketing and sales activities that leverage the other groups efforts ensuring maximum ROI • Ability to rapidly adjust strategies based on dynamic market factors • Improved morale and teamwork between both departments
  • 9. Contact Info: • Diane Wieser 925.735-3667 • diwieser@sbcglobal.net • www.dianewieser.com