2. Me and my background
■ Worked the hotel and restaurant business
■ Master in Leadership and management and
Business and administration.
■ Worked as a restaurant manager
■ HR manager in Restaurant chain
■ Working as consultant
■ Passion for strategies, service, training, leadership
and management.
3. Importance of training
■ Training will give you more qualified people,
increase their skills and increase profit.
■ Looking at the importance of training from
another perspective
■ What are unqualified employees costing the
companies ?
6. So I ask again: What does unqualified staff
cost ?
■ Does lack of training cost more than
training, time and staff turnover?
■ Should we focus more on training ?
■ Food for thought
■ Use the data
■ Where should the focus be?
■ How do we make great managers?