study it

1. KNOWLEDGE
MANAGEMENT

2. Introduction
KM is about making the right
knowledge available to the right people .

3. Definition
Knowledge management is the
systematic management of an
organization’s knowledge assets for the
purpose of creating value and meeting
tactical & strategic requirement ; its
consists of the initiatives , processes ,
strategies, and system that sustain and
enhance the storage , assessment ,
sharing , refinement , and creation of
knowledge .

4. Theories of KM
A numbers of management theorists
have contributed to the evaluvation of
KM .

5. In 70’s
 Peter Drucker : Information and knowledge as
organizational resources.
 Peter Senge : “Learning Organizational”.
 Chaparral Steel: A company having knowledge
management strategy

6. In 80’s
 Knowledge as a competitative asset
was apparent .
 Managing knowledge that relied on work
done in artificial intelligence and expert
system.
 Knowledge management –related
articles began appearing in journals and
books.