Presentation delivered to ASTD NEFL Chapter in Jacksonville, February 8, 2011. You may wish to download file to access additional information and resources in speaker notes.

1. What’s ahead in 2011Collaboration & Social Learning Brought to you by November, 2008.

2. Trends (Information & Training) Social Media Social Learning & Collaboration Resources to Take with You AGENDA

3. Exchange of information is increasingly happening through online and cyber events Virtual tradeshows Trends

4. Exchange of information is increasingly happening through online and cyber events Webinars Trends

5. Exchange of information is increasingly happening through online and cyber events Conference calls Trends

6. Exchange of information is increasingly happening through online and cyber events Distance Learning Programs Trends

7. Exchange of information is increasingly happening through online and cyber events Slideshare Trends Slideshare replacing whitepapers

8. Exchange of information is increasingly happening through online and cyber events Online Video Trends Mari Smith, “The Queen of Facebook”

9. Trends Cloud computing continues to rise. Top 10 Technology Priorities 2011 (Gartner survey of 2,014 CIOs)

10. Trends Brands and businesses need to listen to their audiences. Engagement is typically through social media channels.

11. Organizational Trends Movement of human capital within organization changed from career ladder to career lattice Organizational structure flatter, more dynamic Source: Talent Management Magazine, February 2011

13. Time zones?

14. Line-hierarchy?

15. Time commitment?

16. Skill levels/experience?

17. Follow through/reporting

20. Extended enterprise education is increasing over 25% annually. (Bersin & Associates)

21. 42% of training is being delivered to audiences that are outside of an organization. (ASTD’s Learning Circuits Annual e-Learning Trends Survey)

23. Customers

24. Channel partners, and

25. Other audiences other than employees

27. Rapid & Affordable Content Development Rapid content creation = Quick, inexpensive, simple-to-create and easy-to-deploy/modify solutions mandatory Learning “pills” Training Trends

28. Rapid & Affordable Content Development Integration of social media and social learning into e-learning courses (e.g., a link to a social learning source such as a wiki or blog is included within the course). Training Trends

30. 20 CREDIT: http://my.brainshark.com/Enterprise-2-0-and-Collaboration-411694048

32. Transparency

33. User-centricity

34. Empowerment

35. CreativitySource: http://www.geolearning.com/main/docs/pdf/inthemedia/Seven%20Cs%20of%20Social%20Learning.pdf

36. Q: How many of you have a social media policy at your company? Yes, we have one No, no policy Not sure Status Check:

38. Facebook, approaching 600 million users, is now visited more often than Google.

39. Top videos on YouTube are getting more than 250 million views. Pew Research Center Social Media Trends

41. 60% maintain a social networking profile.

42. 70% read blogs, tweets and watch videos online.May 2010 issue of Training + Development magazine

43. People want to find what they need fast. They want it short & focused. They often prefer pictures & video to large amounts of text.

44. WEB 2.0 MAKES IT POSSIBLE Social learning is not new; but new channels make it more immediate, effective.

45. Regardless of subject matter, students working in small groups learn more of what is taught & retain it longer than when same content is presented in other instructional formats. Students who work in collaborative groups also appear more satisfied with learning. Why seek Collaborative Learning?

46. Collaboration in Learning: At Learning Technologies in London in January 2011, collaboration (along with Googlization) voted by learning professionals as top trend for the year.

47. For… Trainers HR Project Managers Corporate Relations Marketing And every employee, in answering to all stakeholders Social learning becoming MORE critical for success

49. Discussion boards

51. Methods for Collaborating Crowd-source real-time “HowTo”-type information with YouTube videos, images and URLs. Allow users to interact through wikis, blogs, discussion forums and repositories.

53. Methods, cont. Share and hyper-distribute new product and service information to Twitter, Google and Facebook.

54. Collaboration through Social MediaSome venues…

55. Collaboration for Social Learning:

56. Collaboration for Social Learning:At LinkedIn:

57. Q: Where would you like to see your company’s collaborative ability enhanced? LinkedIn? Facebook? Twitter? SlideShare? YouTube? Wiki? Corporate blog? Status Check:

58. 7 C’s of Social Technologies 1. Content 2. Contribution 3. Consumption 4. Conversation 5. Collaboration 6. Connections 7. Control Credit: Ron Ateshian http://www.geolearning.com/main/docs/pdf/inthemedia/Seven%20Cs%20of%20Social%20Learning.pdf

59. Some Resources to take with you To avoid “scrap learning” (training that is delivered to students that goes unused)…

60. Newsletters and Blogs: info@socialmediatoday.com http://www.marketingprofs.com/news/search-marketing/subscribe.asp?adref=NsmM3c10 http://www.socialmediaexaminer.com Some Resources to take with you

61. Presentations sharing sites: http://www.slideshare.net/ http://my.brainshark.com http://www.authorstream.com More Learning Resources

62. Privacy Issues: http://www.slideshare.net/AnnieintheSun/the-social-media-privacy-flap Additional Resources

63. Don’t forget face-to-face networking for social learning Additional Resources

64. And more resources…QuickLessons on Twitter Connect with us: http://twitter.com/QuickLessons

65. Top 10 Most-Wanted Features in Tools to Create Online Courses (Brandon Hall Research)

66. izzui Collaboration – Sharing Learning http://apps.facebook.com/izzuiapp/?ref=ts

67. Please stay in touch! Ann H. Shea ann.shea@quicklessons.com Website: http://www.quicklessons.com/

68. The following slides show answers to some questions on the topic of collaborative learning posed to the ASTD chapter members present. More food for thought… Addendum

69. Did you attend an online university? What aspects of the online experience were most effective? Made me a self-learner At your own pace Convenience (time) More time for self-reflection Ownership At that time, was futuristic ideas to bring into the workplace schedule flexibility ASTD Queries Results 2/8/2011

70. Where do your employees get the information they need to perform their jobs? Intranet/Sharepoint sites Professional (industry) sites Training department Word of mouth / co-workers New onboarding workshop for functional skills Email – processes & procedures or classes Help files (RoboHelp) Online manuals/training sites/simulations OJT/LMS ASTD Queries Results 2/8/2011

71. How can you use blogs, tweets, to support learning? Informal coaching Mentoring Sharing ideas Keep folks engaged during “dry spells” Find lost or late attendees Answer questions properly ASTD Queries Results 2/8/2011

72. How do employees/learners in your organization share best practices? Word of mouth Sharepoint Online documents Team meetings ASTD Queries Results 2/8/2011

73. What would be the benefits of having a training department Facebook page? Facilitate “off the job” learning Ease of availability Consistent message vs. “grapevine” info Communicate intra-departmental changes and upcoming classes and materials Communicate to different shifts, consistently Collaboration with potential learners ASTD Queries Results 2/8/2011