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Altered	
  Reali+es	
  in	
  Market	
  Research	
  101	
  
Ray	
  Poynter,	
  The	
  Future	
  Place,	
  2016	
  
Ray	
  Poynter	
  
The	
  Future	
  Place	
  
	
  
June	
  2016	
  
Using	
  Altered	
  Reali+es	
  
in	
  Market	
  Research	
  -­‐	
  101	
  
Altered	
  Reali+es	
  in	
  Market	
  Research	
  101	
  
Ray	
  Poynter,	
  The	
  Future	
  Place,	
  2016	
  
Why?	
  
1	
  	
  	
  Improving	
  focus	
  
–  Virtual	
  Reality	
  	
  
–  Augmented	
  Reality	
  
2	
  	
  	
  Changing	
  focus	
  /	
  digging	
  deeper	
  /	
  distrac+ng	
  /	
  
	
  less	
  System	
  2	
  	
  
–  Projec=ve	
  Techniques	
  
–  Games	
  and	
  Gamifica=on	
  
–  Context	
  ShiFing	
  –	
  e.g.	
  SciFi	
  &	
  Drama	
  
–  Depriva=on	
  Studies	
  
Altered	
  Reali+es	
  in	
  Market	
  Research	
  101	
  
Ray	
  Poynter,	
  The	
  Future	
  Place,	
  2016	
  
Virtual	
  Reality	
  
Immersive	
  On	
  Screen	
  
When	
  words	
  or	
  JPGs	
  are	
  not	
  good	
  enough	
  
Altered	
  Reali+es	
  in	
  Market	
  Research	
  101	
  
Ray	
  Poynter,	
  The	
  Future	
  Place,	
  2016	
  
Virtual	
  Reality	
  Considera+ons	
  
•  How	
  real?	
  Trading	
  off	
  insight	
  and	
  cost.	
  
•  Walking?	
  Trading	
  insight,	
  =me,	
  cost,	
  
complexity.	
  
•  Loca=on?	
  Central	
  loca=on	
  versus	
  online.	
  
•  Biometrics?	
  E.g.	
  eye-­‐tracking,	
  neuro-­‐stuff,	
  
heart/sweat/movement	
  etc	
  
Altered	
  Reali+es	
  in	
  Market	
  Research	
  101	
  
Ray	
  Poynter,	
  The	
  Future	
  Place,	
  2016	
  
Augmented	
  Reality	
  
(Mediated	
  Reality)	
  
•  Jet	
  pilot’s	
  screen’s	
  helmets	
  
•  SatNav	
  on	
  your	
  dashboard	
  
•  Simultaneous	
  transla=on	
  
•  Recorded	
  talks/images/videos	
  for	
  visitors	
  
Altered	
  Reali+es	
  in	
  Market	
  Research	
  101	
  
Ray	
  Poynter,	
  The	
  Future	
  Place,	
  2016	
  
Augmented	
  Reality	
  
(Mediated	
  Reality)	
  
Altered	
  Reali+es	
  in	
  Market	
  Research	
  101	
  
Ray	
  Poynter,	
  The	
  Future	
  Place,	
  2016	
  
Augmented	
  Reality	
  
(Mediated	
  Reality)	
  
Altered	
  Reali+es	
  in	
  Market	
  Research	
  101	
  
Ray	
  Poynter,	
  The	
  Future	
  Place,	
  2016	
  
Alterna+ves	
  to	
  VR	
  &	
  Augmented	
  Reality	
  
•  Descrip=ons	
  in	
  words	
  (easier)	
  
•  Photographs	
  /	
  movies	
  (easier)	
  
•  Prototypes	
  /	
  mock-­‐ups	
  (harder)	
  
•  Market	
  tes=ng	
  /	
  AB	
  tes=ng	
  (mostly	
  harder)	
  
Altered	
  Reali+es	
  in	
  Market	
  Research	
  101	
  
Ray	
  Poynter,	
  The	
  Future	
  Place,	
  2016	
  
Why?	
  
1	
  	
  	
  Improving	
  focus	
  
–  Virtual	
  Reality	
  	
  
–  Augmented	
  Reality	
  
2	
  	
  	
  Changing	
  focus	
  /	
  digging	
  deeper	
  /	
  distrac+ng	
  /	
  
	
  less	
  System	
  2	
  	
  
–  Projec=ve	
  Techniques	
  
–  Games	
  and	
  Gamifica=on	
  
–  Context	
  ShiFing	
  –	
  e.g.	
  SciFi	
  &	
  Drama	
  
–  Depriva=on	
  Studies	
  
Altered	
  Reali+es	
  in	
  Market	
  Research	
  101	
  
Ray	
  Poynter,	
  The	
  Future	
  Place,	
  2016	
  
Projec+ve	
  Techniques	
  
•  Personifica=on	
  –	
  if	
  Samsung	
  were	
  
movie,	
  which	
  movie	
  would	
  it	
  be?	
  
•  Sentence	
  comple=on	
  –	
  “Samsung	
  are	
  
trying	
  to	
  …”?	
  
•  Cartoon	
  cap=ons,	
  cloud	
  drawing	
  
•  User	
  stereotypes	
  –	
  What	
  are	
  the	
  
favourite	
  TV	
  programs	
  of	
  Samsung	
  
smartphone	
  users?	
  
•  And	
  many,	
  many	
  more	
   hep://www.qualita=vemind.com/projec=ve-­‐techniques	
  	
  
Altered	
  Reali+es	
  in	
  Market	
  Research	
  101	
  
Ray	
  Poynter,	
  The	
  Future	
  Place,	
  2016	
  
Games	
  and	
  Gamifica+on	
  
Altered	
  Reali+es	
  in	
  Market	
  Research	
  101	
  
Ray	
  Poynter,	
  The	
  Future	
  Place,	
  2016	
  
Context	
  ShiRing	
  –	
  e.g	
  Drama	
  or	
  Sci-­‐Fi	
  
Altered	
  Reali+es	
  in	
  Market	
  Research	
  101	
  
Ray	
  Poynter,	
  The	
  Future	
  Place,	
  2016	
  
Depriva+on	
  Studies	
  
Altered	
  Reali+es	
  in	
  Market	
  Research	
  101	
  
Ray	
  Poynter,	
  The	
  Future	
  Place,	
  2016	
  
When	
  is	
  Altered	
  Reality	
  Relevant?	
  
Exis=ng	
  
Informa=on?	
   • Reports	
  etc	
  
Easy	
  MR	
  
• Surveys,	
  Focus	
  
Groups,	
  IDIs,	
  
Social	
  Media	
  
Deeper	
  MR	
  
• AR,	
  BE,	
  Neuro,	
  
Ethnography,	
  
Semio=cs	
  etc	
  
Altered	
  Reali+es	
  in	
  Market	
  Research	
  101	
  
Ray	
  Poynter,	
  The	
  Future	
  Place,	
  2016	
  
Thank	
  You!	
  
	
  
	
  
	
  
Follow	
  me	
  on	
  Twieer	
  
@RayPoynter	
  
Altered	
  Reali+es	
  in	
  Market	
  Research	
  101	
  
Ray	
  Poynter,	
  The	
  Future	
  Place,	
  2016	
  
Q	
  &	
  A	
  
Sue	
  York	
  
The	
  Handbook	
  of	
  
Mobile	
  Market	
  Research	
  
Ray	
  Poynter	
  
The	
  Future	
  Place	
  

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Ray poynter - Altered Realities - 2016

  • 1. Altered  Reali+es  in  Market  Research  101   Ray  Poynter,  The  Future  Place,  2016   Ray  Poynter   The  Future  Place     June  2016   Using  Altered  Reali+es   in  Market  Research  -­‐  101  
  • 2. Altered  Reali+es  in  Market  Research  101   Ray  Poynter,  The  Future  Place,  2016   Why?   1      Improving  focus   –  Virtual  Reality     –  Augmented  Reality   2      Changing  focus  /  digging  deeper  /  distrac+ng  /    less  System  2     –  Projec=ve  Techniques   –  Games  and  Gamifica=on   –  Context  ShiFing  –  e.g.  SciFi  &  Drama   –  Depriva=on  Studies  
  • 3. Altered  Reali+es  in  Market  Research  101   Ray  Poynter,  The  Future  Place,  2016   Virtual  Reality   Immersive  On  Screen   When  words  or  JPGs  are  not  good  enough  
  • 4. Altered  Reali+es  in  Market  Research  101   Ray  Poynter,  The  Future  Place,  2016   Virtual  Reality  Considera+ons   •  How  real?  Trading  off  insight  and  cost.   •  Walking?  Trading  insight,  =me,  cost,   complexity.   •  Loca=on?  Central  loca=on  versus  online.   •  Biometrics?  E.g.  eye-­‐tracking,  neuro-­‐stuff,   heart/sweat/movement  etc  
  • 5. Altered  Reali+es  in  Market  Research  101   Ray  Poynter,  The  Future  Place,  2016   Augmented  Reality   (Mediated  Reality)   •  Jet  pilot’s  screen’s  helmets   •  SatNav  on  your  dashboard   •  Simultaneous  transla=on   •  Recorded  talks/images/videos  for  visitors  
  • 6. Altered  Reali+es  in  Market  Research  101   Ray  Poynter,  The  Future  Place,  2016   Augmented  Reality   (Mediated  Reality)  
  • 7. Altered  Reali+es  in  Market  Research  101   Ray  Poynter,  The  Future  Place,  2016   Augmented  Reality   (Mediated  Reality)  
  • 8. Altered  Reali+es  in  Market  Research  101   Ray  Poynter,  The  Future  Place,  2016   Alterna+ves  to  VR  &  Augmented  Reality   •  Descrip=ons  in  words  (easier)   •  Photographs  /  movies  (easier)   •  Prototypes  /  mock-­‐ups  (harder)   •  Market  tes=ng  /  AB  tes=ng  (mostly  harder)  
  • 9. Altered  Reali+es  in  Market  Research  101   Ray  Poynter,  The  Future  Place,  2016   Why?   1      Improving  focus   –  Virtual  Reality     –  Augmented  Reality   2      Changing  focus  /  digging  deeper  /  distrac+ng  /    less  System  2     –  Projec=ve  Techniques   –  Games  and  Gamifica=on   –  Context  ShiFing  –  e.g.  SciFi  &  Drama   –  Depriva=on  Studies  
  • 10. Altered  Reali+es  in  Market  Research  101   Ray  Poynter,  The  Future  Place,  2016   Projec+ve  Techniques   •  Personifica=on  –  if  Samsung  were   movie,  which  movie  would  it  be?   •  Sentence  comple=on  –  “Samsung  are   trying  to  …”?   •  Cartoon  cap=ons,  cloud  drawing   •  User  stereotypes  –  What  are  the   favourite  TV  programs  of  Samsung   smartphone  users?   •  And  many,  many  more   hep://www.qualita=vemind.com/projec=ve-­‐techniques    
  • 11. Altered  Reali+es  in  Market  Research  101   Ray  Poynter,  The  Future  Place,  2016   Games  and  Gamifica+on  
  • 12. Altered  Reali+es  in  Market  Research  101   Ray  Poynter,  The  Future  Place,  2016   Context  ShiRing  –  e.g  Drama  or  Sci-­‐Fi  
  • 13. Altered  Reali+es  in  Market  Research  101   Ray  Poynter,  The  Future  Place,  2016   Depriva+on  Studies  
  • 14. Altered  Reali+es  in  Market  Research  101   Ray  Poynter,  The  Future  Place,  2016   When  is  Altered  Reality  Relevant?   Exis=ng   Informa=on?   • Reports  etc   Easy  MR   • Surveys,  Focus   Groups,  IDIs,   Social  Media   Deeper  MR   • AR,  BE,  Neuro,   Ethnography,   Semio=cs  etc  
  • 15. Altered  Reali+es  in  Market  Research  101   Ray  Poynter,  The  Future  Place,  2016   Thank  You!         Follow  me  on  Twieer   @RayPoynter  
  • 16. Altered  Reali+es  in  Market  Research  101   Ray  Poynter,  The  Future  Place,  2016   Q  &  A   Sue  York   The  Handbook  of   Mobile  Market  Research   Ray  Poynter   The  Future  Place