1. CURRICULUM VITAE
Personal Data:
Name : SAHADA A. LUBAMA GONZALES
Nationality : Filipino
Civil Status : Married
Contact Numbers : Mobile No. 056-9258628
Note: 1. With valid U.A.E and Bahrain driving licenses.
2. On husband visa
3. Knowledge of English (spoken and written) and Arabic language (spoken).
Working Experiences:
November 2013 – Present : Front Hospital Receptionist
` Emirates International Hospital
Al Jimi District, Al Ain City
Job Responsibilities:
1. Welcomes patients and visitors by greeting them, either in person or through telephone
calls and answering or referring their inquiries.
2. Optimizes patients' satisfaction by scheduling appointments in person or by telephone in
the Appointment Scheduling Module of the hospital information system.
3. Checks patient’s insurance card entitlements or if patient is self-paying and coordinates
information with the pre-approval section and/or cashier and doctor’s clinic secretaries.
4. Ensures that basic information as required by HAAD is entered correctly into the hospital
information systemand check if record is already created to avoid file duplication.
5. Ensures that copy of Emirates ID and latest Insurance Cards are photocopied and filed in
patient’s medical records file and obtain patient’s contact numbers.
6. Keeps patient appointments on schedule by notifying clinic provider of patient's arrival,
reviewing service delivery compared to schedule and reminding provider of service delays.
7. Comforts patients by anticipating patients' anxieties, answering patients' questions and
maintaining cleanliness at the reception area.
8. Ensures availability of treatment information by filing and retrieving patient records.
9. Maintains reception section’s inventory and equipment by checking stocks to determine
inventory level, anticipating needed supplies, placing and expediting orders for supplies,
verifying receipt of supplies and coordinating scheduling of equipment service and repairs.
10. Helps patients in distress by responding to emergencies, if needed.
11. Protects patients' rights by maintaining confidentiality of personal information.
12. Contributes to team effort by accomplishing related results as needed.
13. Follow hospital’s rules and policies and procedures.

2. October 2014 – Present : Distributorship / Agent (Part-Time)
Alliance In Motion Global (LMM Trading)
Distribution of Natures Way Wellness Products
November 2013 – Present : Front Desk Main Receptionist
Emirates International Hospital
Al Ain City, Abu Dhabi
July 2007- Present : Sales and Agent Dealership
Avon Cosmetics and Natasha Fashion
Davao City, Philippines
02 Jan. 2005 to October 2006 : Beauty Consultant / Cashier
Perfumes and Cosmetics Section
M.H. Al Shaya Co. L.L.C.
Assigned at Debenhams, Deira City Center
Dubai, U.A.E.
Job Responsibilities:
1. Ensures that sales targets set by the Shop Manager are achieved.
2. Performs cashiering function ensuring no collection shortage or overage.
3. Offer assistance to customers and staff alike and gives advices to the customers.
4. Arranges and merchandises products and maintains tidiness of counters / shelves.
5. Receives and checks deliveries ensuring correct references, quantities and unit costs of
items being received against purchase orders and noting damages, if any.
6. Performs other customer service functions like gift-wrapping, advising customer for
alternate products, answering telephone inquiries, etc.
Jan. 2001-November 2004 : Brand Promoter / Beauty Adviser
ASHRAF-BGDC W.L.L., BAHRAIN
ASSIGNED AT VARIOUS ‘’FACES’’ OUTLETS AND
CONCESSION MANAGED STORES.
(Joint venture of Chalhoub and Almoyyed Groups)
Job responsibilities:
1. Promotes various brands during launches or special events.
2. Ensures that the targeted quantities are achieved within the launching period.
3. Ensures that stocks are replenished on time to avoid stock out and loss sales.
4. Coordinates with logistics as to physical quantities at shop floor vs. system’s balances.
5. Prepares sales reports to Brand Manager or Marketing Manager in regards to the product
launches.

3. April 1997- November 1999 : Beauty Advisor
ASHRAF-BGDC W.L.L. for Perfumes and Cosmetics,
Bahrain
Job responsibilities:
1. Specifically handles Elizabeth Arden brand at ‘’Faces‘’ Seef Mall outlet.
2. Ensures that sales target by product lines as set by Brand Manager are achieved.
3. Ordering of products, GWP’s, tester and samples and monitors status of orders.
4. Receives and checks item ordered as to salability (i.e. if damage), item references and
quantities and monitor back orders, if any.
5. Participates during mid- year and year-end stock takes as “Counter-Identifier’’.
6. Assists in the sales of other brands in the absence of the respective brand
promoter/advisor or during the latter’s annual vacation ensuring achieving overall shop
target.
Educational Attainment:
Hotel Restaurant Management : University of Mindanao
Davao City, Philippines
(1992-1994)
References:
1. Mr. Samer Ajaman : Real Estate Manager
: C.G.R. FZE
Tel .no. (+971 4 8128300)
2. Mr. Suheil Rumhein : General Manager
Farouk Trading Co. – Jeddah
Tel. No. (+966 2 ) 6631243
3. Mr. Faisal Ansari : Vice President
Clarins Group Middle East – Dubai
Tel No. (+971 4 2996111)