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Sarah	
  Rayner	
  
	
  
	
  
	
  
A	
  dissertation	
  submitted	
  in	
  partial	
  fulfilment	
  for	
  the	
  degree	
  of	
  
Bachelor	
  of	
  Arts	
  with	
  Honours	
  in	
  Communication	
  Studies	
  at	
  the	
  
University	
  of	
  Otago,	
  Dunedin,	
  New	
  Zealand	
  
	
  
	
  
	
  
9th	
  	
  October	
  2015	
  
  i	
  
Abstract	
  
	
  
	
   In	
  the	
  world	
  of	
  television,	
  social	
  media	
  has	
  become	
  of	
  the	
  utmost	
  
importance	
  in	
  both	
  creating	
  and	
  maintaining	
  producers’	
  /	
  showrunners’	
  
relationship	
  with	
  fans.	
  	
  In	
  this	
  dissertation	
  I	
  will	
  analyse	
  the	
  role	
  of	
  the	
  television	
  
showrunner,	
  critic,	
  and	
  fan	
  on	
  Twitter,	
  and	
  the	
  dynamic	
  interplay	
  that	
  exist	
  
between	
  each	
  group.	
  To	
  demonstrate	
  the	
  relationship	
  between	
  these	
  groups	
  I	
  will	
  
use	
  Pierre	
  Lévy’s	
  work	
  on	
  molar	
  and	
  molecular	
  technologies,	
  as	
  organised	
  and	
  self-­‐
organised	
  groups,	
  respectively.	
  	
  While	
  Twitter	
  itself	
  can	
  be	
  seen	
  as	
  a	
  molecular	
  
technology	
  due	
  to	
  its	
  allowing	
  tweeters	
  a	
  voice	
  –	
  the	
  dynamic	
  usage	
  of	
  the	
  platform	
  
by	
  television	
  networks	
  and	
  showrunners	
  has	
  both	
  maintained	
  and	
  changed	
  past	
  
interactions	
  in	
  terms	
  of	
  power	
  and	
  the	
  knowledge	
  economy.	
  	
  Twitter	
  has	
  also	
  
allowed	
  for	
  a	
  ‘collective	
  intelligence’	
  to	
  exist	
  in	
  the	
  television	
  world.	
  Here,	
  fans,	
  
creators	
  and	
  critics	
  can	
  compound	
  their	
  knowledge	
  to	
  create	
  new	
  reliances	
  and	
  
interplays	
  between	
  each	
  other.	
  	
  To	
  employ	
  Lévy’s	
  theory,	
  I	
  will	
  use	
  textual	
  analysis	
  
of	
  Twitter	
  feeds	
  responding	
  to	
  three	
  different	
  shows,:	
  The	
  Mindy	
  Project,	
  Arrow,	
  
and	
  The	
  Good	
  Wife.	
  	
  By	
  examining	
  both	
  tweets	
  by	
  and	
  between	
  showrunners,	
  
critics	
  and	
  fans	
  of	
  each	
  programme,	
  the	
  relationship	
  between	
  molar	
  and	
  molecular	
  
political	
  groups	
  will	
  be	
  expanded.	
  	
  My	
  work	
  aims	
  to	
  show	
  that	
  while	
  Twitter	
  is	
  a	
  
molecular	
  medium	
  used	
  by	
  the	
  masses,	
  it	
  has	
  both	
  empowered	
  and	
  
disenfranchised	
  molar	
  groups	
  as	
  television	
  programmes	
  have	
  less	
  control	
  over	
  
their	
  audience.	
  	
  Critics	
  and	
  fandoms	
  subvert	
  the	
  restrictive	
  control	
  of	
  network	
  and	
  
television	
  boundaries,	
  but	
  are	
  still	
  creating	
  chatter	
  and	
  advertising	
  for	
  the	
  
programme	
  they	
  love	
  or	
  ‘love	
  to	
  hate.’	
  
	
  
	
  
	
  
	
  
	
  
 ii	
  
Acknowledgements	
  
First,	
  I	
  want	
  to	
  extend	
  my	
  gratitude	
  to	
  my	
  advisor,	
  Rosemary	
  Overell.	
  	
  Thank	
  you	
  
so	
  much	
  for	
  helping	
  me	
  navigate	
  this	
  dissertation	
  and	
  spotting	
  my	
  mistakes!	
  	
  I	
  also	
  
want	
  to	
  acknowledge	
  Holly	
  Randell-­‐Moon	
  for	
  her	
  help	
  all	
  year.	
  	
  MFCO	
  Honours	
  
grads,	
  thank	
  you	
  for	
  making	
  this	
  year	
  so	
  much	
  fun.	
  To	
  my	
  flatmates,	
  your	
  support	
  
has	
  been	
  amazing	
  and	
  thanks	
  for	
  dealing	
  with	
  my	
  weird	
  sleeping	
  hours.	
  	
  To	
  my	
  
parents,	
  thank	
  you	
  for	
  taking	
  all	
  my	
  stressed	
  out	
  calls	
  and	
  providing	
  constant	
  
support.	
  	
  Also,	
  shout	
  out	
  to	
  Pierre	
  Lévy	
  for	
  retweeting	
  me—a	
  highlight	
  of	
  my	
  
dissertation	
  work.	
  	
  	
  
#LiveLikeAlly	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
  iii	
  
Table	
  of	
  Contents	
  
ABSTRACT	
  .........................................................................................................................................	
  I	
  
ACKNOWLEDGEMENTS	
  ................................................................................................................	
  II	
  
TABLE	
  OF	
  CONTENTS	
  ..................................................................................................................	
  III	
  
LIST	
  OF	
  FIGURES	
  ............................................................................................................................	
  IV	
  
INTRODUCTION	
  ..............................................................................................................................	
  1	
  
CHAPTER	
  1:	
  TWITTER’S	
  MOLAR	
  AND	
  MOLECULAR	
  DISPARITY	
  ....................................	
  6	
  
1.1	
  PIERRE	
  LÉVY’S	
  ‘HUMAN	
  COMMUNITIES’	
  ....................................................................................................	
  6	
  
1.2	
  JENKINS	
  AND	
  FAN	
  COMMUNITIES	
  ..............................................................................................................	
  12	
  
1.3	
  CONCLUSION	
  ..................................................................................................................................................	
  17	
  
CHAPTER	
  2:	
  A	
  LOOKING	
  GLASS	
  INTO	
  THE	
  MINDY	
  PROJECT	
  WRITERS’	
  ROOM	
  .........	
  18	
  
2.1:	
  “I	
  HONESTLY	
  BELIEVE	
  MINDY	
  IS	
  MY	
  SPIRIT	
  ANIMAL”—@TALIAUALIITIA	
  .......................................	
  18	
  
2.2:	
  “I	
  WROTE	
  A	
  TOM	
  BRADY	
  JOKE	
  IN	
  MY	
  SCRIPT”-­‐-­‐@MINDYKALING	
  ......................................................	
  25	
  
2.3:	
  #FULLSEASONFORMINDY	
  .........................................................................................................................	
  33	
  
2.4	
  “@MINDYKALING	
  THAT’S	
  SO	
  JOHNNY	
  DRAMA”-­‐-­‐@EMILYNUSSBAUM	
  ...............................................	
  37	
  
2.5	
  CONCLUSION	
  ..................................................................................................................................................	
  40	
  
CHAPTER	
  3:	
  A	
  COLLISION	
  OF	
  COMICS	
  &	
  TELEVISION	
  WITH	
  ARROW	
  ..........................	
  42	
  
3.1	
  “BEWARE!!!	
  DON’T	
  LET	
  THE	
  GUGGENTROLL	
  SCHMOOZ	
  YOU!!”—@ANNADIEK	
  ...............................	
  42	
  
3.2	
  “I	
  FREAKED	
  OUT,	
  I’M	
  NOT	
  WATCHING	
  IT	
  AGAIN”	
  –@MARIAINBADMOOD	
  ..........................................	
  50	
  
3.3	
  CONCLUSION	
  ..................................................................................................................................................	
  57	
  
CHAPTER	
  4:	
  ‘HIGH-­‐BROW’	
  RESPECTABILITY	
  ON	
  THE	
  GOOD	
  WIFE	
  ..............................	
  58	
  
4.1	
  “NOT	
  SOMETHING	
  LIKE	
  NCIS”—ROBERT	
  KING	
  ....................................................................................	
  58	
  
4.2	
  “GET	
  THIS	
  HORRIBLE	
  CHARACTER	
  OFF	
  THE	
  DAMN	
  SHOW!”	
  —@DENATCHKA	
  .................................	
  61	
  
4.3	
  “OMG	
  OMG	
  NOOOOO	
  WILL	
  GARDNER”—@AIRINIE_K	
  ...............................................................	
  65	
  
4.4	
  CONCLUSION	
  ..................................................................................................................................................	
  70	
  
CONCLUSION	
  ..................................................................................................................................	
  72	
  
REFERENCE	
  LIST	
  ...........................................................................................................................	
  74	
  
	
  
	
  
	
  
	
  
 iv	
  
List	
  of	
  Figures	
  
	
  
FIGURE	
  2.1	
  HTTPS://TWITTER.COM/MINDYKALING/STATUS/603785753194176512	
  ....................	
  21	
  
FIGURE	
  2.2	
  HTTPS://TWITTER.COM/MINDYKALING/STATUS/601940437767589888	
  ....................	
  23	
  
FIGURE	
  2.3	
  HTTPS://TWITTER.COM/MINDYKALING/STATUS/625686927367213056	
  ....................	
  24	
  
FIGURE	
  2.4	
  HTTPS://TWITTER.COM/MINDYKALING/STATUS/580548707306901506	
  ....................	
  26	
  
FIGURE	
  2.5	
  HTTPS://TWITTER.COM/MINDYKALING/STATUS/562807234015821825	
  ....................	
  27	
  
FIGURE	
  2.6	
  HTTPS://TWITTER.COM/MINDYKALING/STATUS/555192942709993472……………..29	
  
FIGURE	
  2.7	
  HTTPS://TWITTER.COM/MINDYKALING/STATUS/628598315609821185	
  ....................	
  30	
  
FIGURE	
  2.8	
  HTTPS://TWITTER.COM/MINDYKALING/STATUS/628628370868334593	
  ....................	
  31	
  
FIGURE	
  2.9	
  (ALYSSA	
  HOMAN	
  2014)	
  ..............................................................................................................................	
  34	
  
FIGURE	
  2.10	
  HTTPS://TWITTER.COM/THEHASTIPROJECT/STATUS/532389447963529216	
  ........	
  35	
  
FIGURE	
  2.11	
  HTTPS://TWITTER.COM/MINDYKALING/STATUS/627148561629622272	
  ..................	
  36	
  
FIGURE	
  2.12	
  HTTPS://TWITTER.COM/MINDYKALING/STATUS/607348834516111360	
  ..................	
  38	
  
FIGURE	
  2.13	
  HTTPS://TWITTER.COM/MINDYKALING/STATUS/559178801943289857	
  ..................	
  39	
  
FIGURE	
  3.	
  1	
  
HTTPS://TWITTER.COM/SEARCH?F=USERS&VERTICAL=DEFAULT&Q=ARROW%20FANS&S
RC=TYPD	
  .........................................................................................................................................................................	
  44	
  
FIGURE	
  3.	
  2	
  HTTPS://TWITTER.COM/MGUGGENHEIM/STATUS/598153467757080578	
  .................	
  45	
  
FIGURE	
  3.	
  3	
  HTTPS://TWITTER.COM/MGUGGENHEIM/STATUS/598521975540068352	
  .................	
  46	
  
FIGURE	
  3.	
  4	
  HTTPS://TWITTER.COM/MGUGGENHEIM/STATUS/598521975540068352	
  .................	
  46	
  
FIGURE	
  3.	
  5	
  HTTPS://TWITTER.COM/ARROWWRITERS	
  ....................................................................................	
  47	
  
FIGURE	
  3.	
  6	
  HTTPS://TWITTER.COM/ARROWWRITERS	
  ....................................................................................	
  49	
  
FIGURE	
  3.	
  7	
  HTTPS://TWITTER.COM/SEARCH?Q=%23OLICITY%20%23ARROW&SRC=TYPD	
  ......	
  53	
  
FIGURE	
  3.	
  8	
  HTTPS://TWITTER.COM/SMOAKED_DCU/STATUS/619556271570743296	
  ..................	
  53	
  
FIGURE	
  3.9	
  HTTPS://TWITTER.COM/PIDANKA/STATUS/645506747277385728	
  ................................	
  54	
  
FIGURE	
  3.10	
  HTTPS://TWITTER.COM/ANGELICA_FIT/STATUS/641748239646093312	
  ..................	
  55	
  
FIGURE	
  4.	
  1	
  HTTPS://TWITTER.COM/SEARCH?Q=KALINDA%20%23THEGOODWIFE&SRC=TYPD
	
  .............................................................................................................................................................................................	
  62	
  
FIGURE	
  4.	
  2	
  
HTTPS://TWITTER.COM/SEARCH?Q=NOOOOO%20THE%20GOOD%20WIFE&SRC=TYPD	
  ..	
  66	
  
FIGURE	
  4.	
  3	
  HTTPS://TWITTER.COM/UNFORETTABLE/STATUS/448632306136141824	
  ...............	
  68	
  
FIGURE	
  4.4	
  HTTPS://TWITTER.COM/UNFORETTABLE/STATUS/448638980674691072	
  ................	
  69	
  
FIGURE	
  4.5	
  HTTPS://INSTAGRAM.COM/P/MTJZPHLG8I/	
  ..................................................................................	
  70	
  
	
  
  1	
  
Introduction	
  
	
   According	
  to	
  Highfield,	
  Harrington	
  &	
  Bruns	
  (2013),	
  Twitter	
  is	
  a	
  technology	
  of	
  
fandom.	
  This	
  is	
  because	
  Twitter	
  allows	
  for	
  easy	
  access	
  and	
  communication	
  
between	
  fans	
  and	
  with	
  the	
  textual	
  object	
  of	
  their	
  affection,	
  but	
  also	
  allows	
  for	
  users	
  
to	
  give	
  more	
  in	
  depth	
  commentary	
  than	
  was	
  previously	
  able.	
  	
  The	
  social	
  network	
  
can	
  be	
  seen	
  as	
  a	
  backchannel	
  to	
  television	
  and	
  other	
  streaming	
  audiovisual	
  media,	
  
as	
  it	
  allows	
  users	
  a	
  space	
  to	
  offer	
  their	
  own	
  running	
  commentary	
  on	
  a	
  shared	
  
media	
  text	
  as	
  the	
  event	
  unfolds	
  live	
  (p.	
  315).	
  	
  Some	
  users	
  are	
  even	
  famous	
  for	
  ‘live-­‐
tweeting’	
  a	
  programme	
  during	
  a	
  show’s	
  broadcast.	
  Other	
  users	
  regard	
  their	
  fellow	
  
fans’	
  commentary	
  valuable,	
  witty	
  or	
  intelligent.	
  	
  While	
  Highfield	
  and	
  his	
  colleagues	
  
look	
  mainly	
  at	
  live	
  events	
  (specifically	
  Eurovision)	
  for	
  their	
  case	
  study,	
  the	
  insights	
  
that	
  they	
  have	
  on	
  Twitter	
  and	
  its	
  uses	
  for	
  fandoms	
  and	
  television	
  are	
  relevant	
  to	
  
the	
  broader	
  uses	
  of	
  Twitter	
  and	
  scripted	
  television.	
  	
  Twitter	
  allows	
  users	
  a	
  space	
  
for	
  ‘live’,	
  relatively	
  unmediated,	
  communal	
  discussion	
  of	
  television	
  programmes	
  
and	
  an	
  engagement	
  with	
  others.	
  	
  If	
  lucky	
  enough,	
  they	
  may	
  also	
  see	
  their	
  
comments	
  become	
  part	
  of	
  the	
  broadcast	
  itself.	
  	
  Both	
  @users	
  and	
  #hashtags	
  allow	
  
users	
  to	
  tweet	
  into	
  the	
  broadcast	
  to	
  see	
  these	
  tweets	
  displayed,	
  with	
  directions	
  to	
  
do	
  so	
  being	
  placed	
  in	
  the	
  bottom	
  of	
  the	
  screen	
  i.e.	
  How	
  to	
  Get	
  Away	
  with	
  Murder	
  has	
  
#htgawm	
  on	
  the	
  bottom	
  right	
  hand	
  corner.	
  	
  Hashtags	
  like	
  these	
  also	
  allow	
  the	
  user	
  
to	
  reach	
  outside	
  their	
  follower-­‐base	
  and	
  into	
  a	
  broader	
  community	
  of	
  users,	
  by	
  
either	
  searching	
  or	
  following	
  the	
  hashtag—something	
  that	
  works	
  particularly	
  well	
  
for	
  live	
  events.	
  	
  However,	
  Highfield,	
  Harrington	
  and	
  Bruns	
  point	
  out	
  that	
  “the	
  
network	
  of	
  Twitter	
  users	
  which	
  is	
  formed	
  from	
  this	
  shared	
  communicative	
  
practice	
  must	
  be	
  understood	
  as	
  separate	
  from	
  follower/followee	
  networks.	
  At	
  the	
  
 2	
  
same	
  time,	
  the	
  two	
  network	
  layers	
  overlap:	
  tweets	
  marked	
  with	
  a	
  specific	
  hashtag	
  
will	
  be	
  visible	
  both	
  to	
  the	
  user’s	
  established	
  followers,	
  and	
  to	
  anyone	
  else	
  following	
  
the	
  hashtag	
  conversation”	
  (2013,	
  p.	
  316-­‐17).	
  
	
   	
  Twitter	
  has	
  become	
  an	
  important	
  part	
  of	
  the	
  ‘audiencing’	
  process	
  described	
  
by	
  Fiske	
  (2013)	
  in	
  terms	
  of	
  television.	
  	
  It	
  allows	
  producers	
  access	
  to	
  the	
  ‘quality	
  of	
  
audience	
  engagement’	
  rather	
  than	
  just	
  the	
  sheer	
  ‘quantity	
  of	
  viewers’	
  (p.	
  317).	
  	
  
Television	
  theorists	
  like	
  Gray	
  and	
  Lotz	
  are	
  quick	
  to	
  point	
  out	
  that	
  “television	
  is	
  
neither	
  ‘beating’	
  nor	
  ‘losing’	
  to	
  new	
  media	
  in	
  some	
  sort	
  of	
  cosmic	
  clash	
  of	
  
technology;	
  rather	
  television	
  is	
  an	
  intrinsic	
  part	
  of	
  ‘new’	
  media”	
  (p.	
  318).	
  	
  While	
  
most	
  tweeting	
  can	
  be	
  considered	
  a	
  ‘live’	
  opinion,	
  events	
  on	
  television	
  allow	
  users	
  
to	
  connect	
  automatically	
  and	
  create	
  more	
  viewers	
  based	
  around	
  sensationalism—
something	
  that	
  would	
  not	
  be	
  as	
  easily	
  seen	
  in	
  the	
  movie	
  theatre,	
  where	
  using	
  a	
  
phone	
  or	
  other	
  technology	
  is	
  taboo.	
  	
  
	
   	
  Social	
  media	
  can	
  be	
  seen,	
  not	
  as	
  a	
  rival	
  technology	
  to	
  television,	
  but	
  as	
  
something	
  that	
  supports	
  a	
  raft	
  of	
  supplementary	
  or	
  complementary	
  activities,	
  
especially	
  when	
  it	
  intrigues	
  or	
  forces	
  viewers	
  to	
  change	
  the	
  channel.	
  	
  This	
  is	
  
especially	
  evident	
  in	
  live	
  viewing	
  of	
  scripted	
  network	
  television	
  ‘events,’	
  where	
  a	
  
new	
  fandom	
  is	
  created	
  for	
  a	
  singular	
  movie.	
  A	
  recent	
  example	
  of	
  this	
  sort	
  of	
  ‘event	
  
TV’	
  is	
  Sharknado,	
  a	
  Syfy	
  network	
  production	
  that	
  had	
  millions	
  of	
  live	
  views	
  and	
  
tweets	
  despite	
  (or	
  maybe	
  due	
  to)	
  it	
  being	
  kitschy	
  or	
  ‘low	
  quality.’	
  	
  The	
  fans	
  flocked	
  
together	
  mainly	
  to	
  take	
  the	
  movie	
  to	
  task	
  for	
  its	
  inaccuracies,	
  leading	
  to	
  a	
  whole	
  
franchise	
  of	
  Sharknado	
  movies	
  and	
  numerous	
  pop	
  culture	
  references.	
  	
  This	
  type	
  of	
  
movie	
  wouldn’t	
  usually	
  be	
  seen	
  as	
  popular,	
  but	
  with	
  an	
  active	
  voice	
  and	
  response	
  
on	
  Twitter,	
  new	
  viewers	
  were	
  brought	
  to	
  the	
  network	
  and	
  Syfy	
  directly	
  benefited	
  
from	
  social	
  media.	
  However,	
  just	
  because	
  the	
  ‘event’	
  was	
  tweeted	
  about	
  numerous	
  
  3	
  
times	
  does	
  not	
  mean	
  those	
  tweets	
  directly	
  translated	
  into	
  ratings,	
  as	
  a	
  Nielsen	
  
study	
  found	
  (Kafka	
  2013).	
  	
  In	
  fact,	
  the	
  study	
  found	
  that	
  Twitter	
  only	
  caused	
  
statistically	
  “significant	
  changes”	
  29	
  percent	
  of	
  the	
  time	
  (Kafka	
  2013).	
  	
  As	
  part	
  of	
  
the	
  live-­‐tweeting	
  trend	
  and	
  use	
  of	
  hashtags,	
  broadcasters	
  are	
  able	
  to	
  combat	
  
fragmentation	
  of	
  audiences	
  for	
  specific	
  programming	
  across	
  a	
  range	
  of	
  platforms	
  
and	
  viewing	
  modes	
  (p.	
  335).	
  	
  However,	
  while	
  the	
  network	
  may	
  see	
  themself	
  as	
  in	
  
control,	
  fan	
  communities	
  on	
  Twitter	
  are	
  also	
  able	
  to	
  gain	
  greater	
  visibility,	
  perhaps	
  
even	
  taking	
  over	
  a	
  hashtag.	
  	
  Such	
  moments	
  undermine	
  Twitter’s	
  utility	
  as	
  a	
  general	
  
backchannel	
  for	
  the	
  live	
  event.	
  	
  There	
  are	
  also	
  fandom	
  specific	
  hashtags,	
  mainly	
  
related	
  to	
  either	
  a	
  specific	
  narrative	
  event	
  or	
  coupling—or	
  even	
  a	
  negative	
  
response—that	
  allows	
  for	
  the	
  viewers	
  to	
  wrest	
  control	
  of	
  how	
  the	
  television	
  
programme	
  is	
  represented	
  on	
  Twitter.	
  
	
   Fandoms	
  have	
  even	
  used	
  Twitter	
  hashtags	
  to	
  ‘save’	
  shows	
  which	
  have	
  been	
  
cancelled	
  through	
  the	
  creation	
  and	
  harnessing	
  of	
  trending	
  hashtags.	
  	
  I	
  will	
  discuss	
  
this	
  later,	
  in	
  Chapter	
  Two,	
  in	
  relation	
  to	
  The	
  Mindy	
  Project.	
  	
  Here,	
  timed	
  Twitter	
  
‘meet-­‐ups’	
  were	
  organised	
  by	
  fans	
  to	
  get	
  the	
  show	
  trending	
  as	
  a	
  way	
  to	
  boost	
  the	
  
programme’s	
  chances	
  for	
  renewal.	
  	
  This	
  can	
  be	
  seen	
  as	
  part	
  of	
  the	
  new	
  mediated	
  
wave	
  of	
  fandom;	
  where	
  previously	
  fans	
  would	
  write	
  into	
  a	
  network	
  begging	
  for	
  the	
  
show	
  to	
  be	
  saved	
  and	
  showing	
  audience	
  support,1	
  now	
  they	
  take	
  to	
  Twitter.	
  	
  
However,	
  just	
  because	
  a	
  vocal	
  fan	
  group	
  is	
  taking	
  to	
  Twitter	
  to	
  make	
  demands	
  (for	
  
example,	
  more	
  screen	
  time	
  for	
  an	
  actor	
  in	
  a	
  drama	
  pilot)	
  does	
  not	
  mean	
  that	
  such	
  
choices	
  will	
  be	
  popular	
  with	
  the	
  wider	
  audiences	
  (Highfield	
  et	
  al	
  2013,	
  p.336).	
  	
  
There	
  are	
  such	
  diverse	
  fandoms	
  and	
  sub-­‐fandoms	
  present	
  on,	
  and	
  constituted	
  by	
  
	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  
1	
  For	
  example,	
  previously,	
  shows	
  like	
  Veronica	
  Mars	
  even	
  had	
  fans	
  sending	
  in	
  Mars	
  chocolate	
  bars,	
  
similar	
  to	
  the	
  Chuck	
  fandom	
  putting	
  notes	
  into	
  the	
  Subway	
  customer	
  service	
  boxes,	
  to	
  make	
  a	
  
statement	
  about	
  both	
  the	
  dedication	
  and	
  the	
  network	
  of	
  fans	
  of	
  the	
  show.	
  
 4	
  
social	
  media	
  that	
  their	
  response	
  does	
  not	
  always	
  gain	
  clout	
  with	
  showrunners	
  and	
  
producers.	
  	
  When	
  a	
  show’s	
  hashtag	
  trends,	
  the	
  programme’s	
  fandom	
  may	
  be	
  
powerful,	
  but	
  this	
  does	
  not	
  necessarily	
  mean	
  that	
  the	
  fandom	
  mediated	
  by	
  Twitter	
  
is	
  united—particularly	
  when	
  concerning	
  certain	
  couplings	
  or	
  plot	
  twists.	
  Twitter	
  
provides	
  a	
  platform	
  for	
  fannish	
  self-­‐awareness	
  and	
  a	
  certain	
  self-­‐determination	
  of	
  
fans	
  as	
  fans.	
  	
  A	
  fan	
  is	
  able	
  to	
  choose	
  to	
  be	
  a	
  fan	
  on	
  Twitter,	
  and	
  identify	
  with	
  the	
  
label,	
  by	
  creating	
  accounts	
  and	
  icons	
  that	
  support	
  a	
  television	
  programme.	
  	
  Twitter	
  
and	
  other	
  social	
  media	
  are	
  used	
  to	
  establish	
  and	
  maintain	
  communities	
  of	
  fandom,	
  
to	
  exchange	
  fan	
  knowledge,	
  and	
  to	
  plan	
  fan	
  activities.	
  However,	
  while	
  these	
  
activities	
  are	
  directed	
  at	
  other	
  stakeholders	
  in	
  fandom,	
  such	
  as	
  broadcasters	
  and	
  
programmers,	
  they	
  also	
  point	
  to	
  an	
  understanding	
  of,	
  and	
  an	
  attempt	
  to	
  realize,	
  
opportunities	
  to	
  ‘game’	
  the	
  system	
  of	
  the	
  media	
  industry	
  to	
  generate	
  conditions	
  
which	
  support	
  and	
  favour	
  the	
  object	
  of	
  the	
  fans’	
  interest.	
  	
  	
  There	
  is	
  a	
  give	
  and	
  take	
  
here	
  that	
  is	
  part	
  of	
  the	
  knowledge	
  economy,	
  which	
  Lévy	
  discusses,	
  and	
  I	
  will	
  
explore	
  next.	
  These	
  interactions	
  showcase	
  that	
  power	
  is	
  not	
  solely	
  held	
  within	
  
either	
  group,	
  as	
  both	
  need	
  each	
  other	
  to	
  be	
  sustained.	
  
	
   My	
  dissertation	
  will	
  explore	
  how	
  fans,	
  showrunners	
  and	
  critics	
  use	
  Twitter,	
  
and	
  the	
  interactions	
  between	
  these	
  groups.	
  Using	
  textual	
  analysis,	
  I	
  will	
  employ	
  
Pierre	
  Lévy’s	
  work	
  on	
  collective	
  intelligence	
  and	
  organisation	
  of	
  governance,	
  
particularly	
  at	
  the	
  molar	
  and	
  molecular	
  level	
  to	
  illustrate	
  how	
  each	
  group	
  fits	
  into	
  
the	
  system.	
  Twitter,	
  as	
  a	
  social	
  media,	
  allows	
  for	
  new	
  interactions	
  that	
  would	
  not	
  
previously	
  exist	
  in	
  a	
  fandom.	
  	
  I	
  will	
  follow	
  three	
  Twitter	
  fandoms—The	
  Good	
  Wife,	
  
Arrow,	
  and	
  The	
  Mindy	
  Project—to	
  showcase	
  how	
  each	
  group	
  of	
  showrunners	
  and	
  
fans	
  interact	
  differently	
  depending	
  on	
  the	
  environment	
  and	
  accessibility	
  of	
  the	
  
show’s	
  producers.	
  	
  Critics	
  then	
  help	
  to	
  enforce	
  the	
  parameters	
  of	
  what	
  is	
  acceptable	
  
  5	
  
or	
  not,	
  and	
  draw	
  distinction	
  as	
  a	
  ‘legitimate’	
  fan	
  that	
  has	
  more	
  authority	
  in	
  their	
  
opinion	
  than	
  others.	
  	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
 6	
  
Chapter	
  1:	
  Twitter’s	
  molar	
  and	
  molecular	
  disparity	
  
	
  
Twitter	
  is	
  a	
  network	
  of	
  possibilities,	
  where	
  interactions	
  can	
  be	
  unexpected	
  
yet	
  predictable.	
  Followers	
  are	
  able	
  to	
  gain	
  insight	
  into	
  the	
  projected	
  self	
  of	
  the	
  
Twitter	
  user,	
  and	
  create	
  a	
  dialogue	
  that	
  may	
  be	
  unobtainable	
  in	
  real	
  life.	
  	
  In	
  this	
  
chapter	
  I	
  will	
  explain	
  how	
  the	
  Twitter	
  network	
  works	
  in	
  relation	
  to	
  fandoms,	
  and	
  
introduce	
  how	
  Pierre	
  Lévy’s	
  work	
  on	
  molar	
  and	
  molecular	
  technologies	
  can	
  be	
  
used	
  as	
  a	
  framework	
  for	
  these	
  engagements.	
  Expanding	
  on	
  this	
  I	
  will	
  look	
  at	
  the	
  
organised	
  and	
  self-­‐organised	
  groups	
  that	
  exist	
  as	
  political	
  technologies,	
  creating	
  a	
  
framework	
  for	
  social	
  network	
  interactions	
  and	
  a	
  new	
  wave	
  of	
  communication	
  that	
  
both	
  empowers	
  and	
  dissuades	
  the	
  everyday	
  fan.	
  	
  	
  Lévy’s	
  ideas	
  of	
  knowledge	
  and	
  
commodity	
  culture	
  will	
  also	
  be	
  examined	
  in	
  their	
  construction	
  of	
  power.	
  	
  I	
  will	
  then	
  
explore	
  these	
  ideas	
  in	
  regard	
  to	
  Henry	
  Jenkins’	
  work	
  on	
  interactive	
  audiences,	
  and	
  
the	
  relationship	
  that	
  fan	
  communities	
  have	
  with	
  television	
  programmes.	
  	
  	
  	
  
1.1	
  Pierre	
  Lévy’s	
  ‘Human	
  Communities’	
  
Henry	
  Jenkins	
  looks	
  at	
  how	
  ‘interactive	
  fandoms’	
  intersect	
  with	
  online	
  
technology	
  in	
  his	
  book	
  Fans,	
  Bloggers,	
  and	
  Gamers,	
  during	
  a	
  time	
  when	
  the	
  ‘digital’	
  
was	
  only	
  just	
  emerging	
  (2006,	
  p.	
  136).	
  	
  In	
  the	
  present,	
  social	
  media	
  has	
  allowed	
  for	
  
more	
  new	
  interactive	
  fandoms	
  to	
  exist	
  than	
  ever	
  before,	
  bearing	
  out	
  Jenkins’	
  
predictions.	
  His	
  work	
  on	
  interactive	
  fandoms	
  is	
  built	
  upon	
  the	
  modes	
  of	
  citizenship	
  
that	
  Pierre	
  Lévy	
  presents	
  as	
  part	
  of	
  his	
  theories	
  on	
  technology,	
  which	
  will	
  be	
  the	
  
focus	
  of	
  this	
  dissertation.	
  	
  	
  
Pierre	
  Lévy’s	
  theory	
  on	
  technology	
  and	
  the	
  ‘knowledge	
  space’,	
  or	
  what	
  he	
  
calls	
  ‘the	
  cosmopedia’,	
  illustrates	
  the	
  complicated	
  networks	
  that	
  envelope	
  fandoms	
  
and	
  television	
  programme	
  creators.	
  	
  Lévy	
  sees	
  technology	
  changing	
  from	
  the	
  
  7	
  
molar	
  to	
  the	
  molecular.	
  ‘Molar’	
  technology	
  blindly	
  manages	
  objects	
  in	
  bulk,	
  while	
  
‘molecular’	
  technology	
  is	
  managed	
  and	
  controlled	
  to	
  a	
  finer	
  level	
  of	
  detail,	
  avoiding	
  
mass	
  production	
  (1997,	
  p.	
  42).	
  	
  While	
  he	
  looks	
  at	
  these	
  technologies	
  in	
  terms	
  of	
  the	
  
control	
  of	
  life,	
  matter	
  and	
  information,	
  the	
  most	
  important	
  part	
  of	
  his	
  research	
  
concerning	
  this	
  dissertation	
  is	
  how	
  political	
  technologies	
  take	
  advantage	
  of	
  this	
  
approach.	
  This	
  helps	
  to	
  provide	
  a	
  framework	
  to	
  organise	
  and	
  legitimate	
  
communities,	
  and	
  constructs	
  how	
  our	
  organization	
  of	
  social	
  groups	
  change	
  as	
  
technology	
  grants	
  new	
  interactions	
  and	
  subversions	
  between	
  social	
  classes.	
  	
  	
  
Molecular	
  technologies	
  help	
  to	
  showcase	
  how	
  social	
  media	
  has	
  allowed	
  for	
  the	
  
advancement	
  from	
  molar	
  to	
  molecular.	
  	
  Molar	
  technologies	
  are	
  seen	
  as	
  “bulk	
  
operations	
  requiring	
  heat	
  or	
  cold,	
  with	
  age-­‐old	
  processes	
  that	
  indistinctly	
  targeted	
  
entire	
  populations,	
  and	
  slow	
  to	
  reorganise	
  because	
  of	
  indiscriminate	
  methods	
  of	
  
selection	
  and	
  mixing”	
  (Lévy	
  1997,	
  p.	
  50).	
  	
  Molecular	
  technologies,	
  however,	
  are	
  
seen	
  as	
  operating	
  on	
  the	
  micro	
  level	
  and	
  at	
  ambient	
  temperature,	
  as	
  part	
  of	
  our	
  
evolution	
  towards	
  “targeted,	
  precise,	
  rapid,	
  economic,	
  qualitative,	
  discrete,	
  
calculated,	
  and	
  carefully	
  implemented	
  at	
  a	
  specific	
  moment	
  in	
  time,	
  while	
  closely	
  
following	
  the	
  continuous	
  evolution	
  of	
  goals	
  and	
  situations”	
  (Lévy	
  1997,	
  p.50).	
  	
  We	
  
can	
  see	
  this	
  theory	
  as	
  referring	
  to	
  our	
  apparent	
  social	
  evolution	
  from	
  basic	
  human	
  
interactions	
  that	
  limit	
  with	
  who	
  we	
  can	
  communicate	
  with,	
  to	
  communication	
  that	
  
subverts	
  social	
  structures,	
  allowing	
  the	
  user	
  to	
  talk	
  to	
  anyone,	
  anywhere.	
  	
  
Technologies	
  such	
  as	
  Twitter	
  showcase	
  a	
  movement	
  towards	
  a	
  new	
  molecular.	
  	
  
They	
  are	
  highly	
  specialized	
  and	
  targeted,	
  while	
  allowing	
  for	
  new	
  interactions	
  and	
  
conduct.	
  	
  	
  
These	
  ideas	
  can	
  be	
  expanded	
  to	
  Lévy’s	
  thoughts	
  on	
  political	
  groups,	
  
especially	
  with	
  the	
  advancement	
  of	
  cyberspace.	
  	
  	
  According	
  to	
  Lévy,	
  the	
  “possibility	
  
 8	
  
of	
  cyberspace	
  allows	
  us	
  to	
  envisage	
  forms	
  of	
  economic	
  and	
  social	
  organization	
  
based	
  on	
  collective	
  intelligence	
  and	
  the	
  enhancement	
  of	
  humanity	
  in	
  all	
  its	
  variety”	
  
(1997,	
  p.	
  51).	
  	
  This	
  extension	
  of	
  social	
  interaction	
  and	
  relations	
  has	
  not	
  been	
  fully	
  
realized	
  at	
  the	
  point	
  of	
  Lévy’s	
  work	
  here,	
  but	
  is	
  something	
  that	
  we	
  can	
  see	
  is	
  
playing	
  out	
  in	
  the	
  current	
  day.	
  	
  	
  Lévy	
  sees	
  that	
  there	
  are	
  three	
  main	
  ideal	
  types	
  
among	
  the	
  variety	
  of	
  political	
  technologies,	
  which	
  provide	
  the	
  framework	
  for	
  this	
  
dissertation.	
  	
  Families,	
  clans,	
  and	
  tribes	
  are	
  organic	
  groups,	
  and	
  for	
  this	
  
dissertation	
  are	
  not	
  relevant	
  to	
  the	
  organization	
  of	
  Twitter	
  and	
  social	
  media.	
  	
  
Organic	
  groups	
  are	
  best	
  seen	
  in	
  ‘real	
  life’	
  communication,	
  whereas	
  social	
  media	
  
allows	
  for	
  new	
  interactions	
  between	
  and	
  within	
  other	
  groups	
  to	
  flourish.	
  	
  Nations,	
  
institutions,	
  religions,	
  large	
  corporations,	
  as	
  well	
  as	
  the	
  revolutionary	
  “masses”	
  are	
  
organised	
  groups,	
  which	
  undergo	
  a	
  process	
  of	
  transcendence	
  or	
  exteriority	
  in	
  
forming	
  and	
  maintaining	
  themselves	
  (1997,	
  p.	
  51).	
  	
  Then,	
  self-­‐organised,	
  or	
  
molecular,	
  groups	
  realize	
  the	
  ideal	
  of	
  direct	
  democracy	
  within	
  very	
  large	
  
communities	
  in	
  the	
  process	
  of	
  mutation	
  and	
  deterritorialization	
  (1997,	
  p.	
  51).	
  	
  
Lévy’s	
  ‘organic	
  groups’	
  could	
  be	
  more	
  applied	
  to	
  Facebook	
  or	
  Instagram,	
  where	
  
family	
  and	
  friends	
  are	
  much	
  more	
  important—as	
  opposed	
  to	
  Twitter	
  where	
  a	
  
more	
  wide-­‐ranging	
  or	
  generalised	
  fandom	
  community	
  is	
  present.	
  	
  With	
  a	
  
technology	
  that	
  doesn’t	
  allow	
  for	
  every	
  user	
  to	
  know	
  each	
  name	
  and	
  comprehend	
  
what	
  is	
  being	
  done	
  as	
  a	
  group,	
  ‘organised’	
  groups	
  gain	
  prominence	
  as	
  part	
  of	
  molar	
  
technology	
  on	
  Twitter	
  (1997,	
  p.52).	
  	
  These	
  groups	
  are	
  run	
  bureaucratically—
where	
  organised	
  groups	
  that	
  exist	
  in	
  the	
  real	
  world	
  carry	
  over	
  their	
  power	
  into	
  
molecular	
  technology—a	
  top	
  down	
  system	
  extending	
  from	
  the	
  real	
  world	
  into	
  
cyberspace.	
  	
  
  9	
  
	
  As	
  I	
  will	
  examine	
  in	
  this	
  dissertation,	
  when	
  it	
  comes	
  to	
  television	
  and	
  
Twitter,	
  the	
  showrunners	
  and	
  writers	
  hold	
  the	
  positions	
  of	
  power	
  at	
  the	
  molar	
  
level	
  as	
  the	
  ‘point	
  leaders’	
  of	
  their	
  programme.	
  	
  They	
  are	
  the	
  clearly	
  the	
  ‘organised’	
  
group.	
  	
  ‘Self-­‐organised’	
  groups	
  provide	
  an	
  advancement	
  of	
  molecular	
  technologies	
  
and	
  create	
  a	
  new	
  system	
  that	
  can	
  ‘”develop	
  and	
  redevelop	
  their	
  projects	
  and	
  
resources,	
  reorganizing	
  in	
  real	
  time”	
  (1997,	
  p.	
  53).	
  	
  	
  These	
  groups	
  show	
  
advancement	
  from	
  the	
  previous	
  organised	
  structure	
  and	
  allow	
  for	
  a	
  new	
  wave	
  of	
  
citizen	
  empowerment.	
  	
  Twitter	
  allows	
  for	
  this	
  new	
  mode	
  of	
  direct	
  democracy	
  to	
  
take	
  place,	
  where	
  any	
  ordinary	
  band	
  of	
  citizens	
  can	
  rise	
  up	
  and	
  take	
  hold	
  of	
  a	
  
movement	
  or	
  create	
  a	
  new	
  order	
  that	
  places	
  the	
  power	
  away	
  from	
  only	
  the	
  molar.	
  	
  
In	
  the	
  case	
  of	
  this	
  study,	
  ‘self-­‐organised’	
  groups	
  are	
  represented	
  by	
  the	
  fandoms,	
  
where	
  new	
  organization	
  has	
  allowed	
  for	
  larger	
  groups	
  and	
  sub-­‐groups	
  of	
  active	
  
users	
  that	
  can	
  both	
  celebrate	
  and	
  disseminate	
  the	
  work	
  of	
  the	
  molar	
  (in	
  this	
  case	
  
television	
  showrunners).	
  	
  Within	
  this	
  structure,	
  we	
  also	
  need	
  to	
  account	
  for	
  the	
  
television	
  critic—a	
  recognised	
  figure	
  that	
  has	
  power	
  and	
  sway	
  in	
  the	
  arts	
  
community	
  but	
  fails	
  to	
  have	
  the	
  creative	
  prominence	
  or	
  larger	
  recognition	
  
assigned	
  to	
  showrunners.	
  	
  	
  Pierre	
  Lévy’s	
  ideas	
  on	
  political	
  technologies	
  fails	
  to	
  see	
  
a	
  direct	
  place	
  for	
  critics,	
  and	
  is	
  best	
  seen	
  as	
  a	
  ‘lesser’	
  organised	
  group	
  that	
  is	
  
somewhat	
  self-­‐organised,	
  while	
  still	
  existing	
  in	
  the	
  world	
  of	
  molar	
  technologies	
  as	
  
part	
  of	
  the	
  mass	
  management	
  of	
  society.	
  	
  The	
  role	
  of	
  the	
  critic	
  is	
  a	
  complicated	
  one	
  
in	
  correlation	
  to	
  fandoms	
  and	
  television	
  creators,	
  giving	
  both	
  re-­‐affirmation	
  and	
  
critique	
  to	
  both	
  groups.2	
  
	
   The	
  social	
  organization	
  of	
  Twitter	
  allows	
  us	
  to	
  see	
  how	
  the	
  
advancement	
  of	
  cyberspace	
  has	
  allowed	
  Lévy’s	
  vision	
  of	
  the	
  new	
  molecular	
  world	
  
	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  
2	
  This	
  will	
  be	
  further	
  explored	
  in	
  further	
  detail	
  in	
  chapter	
  four.	
  	
  	
  
 10	
  
to	
  take	
  place.	
  However,	
  molar	
  organised	
  groups	
  can	
  still	
  take	
  advantage	
  of	
  this	
  
technology	
  and	
  reaffirm	
  their	
  place	
  in	
  society.	
  	
  This	
  creates	
  a	
  new	
  power	
  dynamic	
  
that	
  questions	
  who’s	
  ‘really’	
  in	
  charge,	
  with	
  either	
  molar	
  or	
  molecular	
  groups	
  
holding	
  power	
  at	
  different	
  times.	
  	
  Through	
  all	
  of	
  these	
  manifestations	
  we	
  can	
  see	
  
another	
  development	
  that	
  Lévy	
  dubs:	
  ‘collective	
  intelligence.’	
  This	
  refers	
  to	
  the	
  
knowledge	
  available	
  to	
  all	
  members	
  of	
  a	
  community,	
  as	
  opposed	
  to	
  shared	
  
knowledge,	
  which	
  refers	
  to	
  information	
  known	
  by	
  all	
  members	
  of	
  a	
  community.	
  	
  	
  
He	
  describes	
  his	
  vision	
  of	
  ‘collective	
  intelligence’	
  as	
  an	
  ‘achievable	
  utopia’—not	
  
something	
  that	
  grows	
  inevitably	
  from	
  the	
  new	
  configuration	
  of	
  technologies	
  but	
  
rather	
  something	
  we	
  must	
  work	
  toward	
  and	
  fight	
  to	
  achieve	
  (Jenkins	
  2006,	
  p.	
  
134).	
  	
  	
  In	
  terms	
  of	
  the	
  fandom	
  and	
  Twitter,	
  it	
  allows	
  all	
  of	
  the	
  groups	
  spoken	
  of	
  
here	
  (showrunners,	
  fans	
  and	
  critics)	
  to	
  band	
  together	
  in	
  their	
  knowledge	
  to	
  both	
  
influence	
  and	
  create	
  a	
  collective	
  bank	
  of	
  information	
  surrounding	
  a	
  television	
  
programme.	
  	
  This	
  serves	
  to	
  benefit	
  all	
  groups	
  and	
  showcases	
  the	
  benefit	
  of	
  
molecular	
  technology	
  for	
  all	
  of	
  Lévy’s	
  political	
  groups	
  as	
  advancement	
  passes	
  by	
  
the	
  old	
  world	
  order.	
  	
  	
  
Another	
  key	
  point	
  of	
  Lévy’s	
  theory	
  is	
  his	
  view	
  on	
  sources	
  of	
  power.	
  There	
  
are	
  four	
  potential	
  sources—nomadic	
  mobility,	
  control	
  over	
  territory,	
  ownership	
  
over	
  commodities,	
  and	
  mastery	
  over	
  knowledge	
  (Jenkins	
  2006,	
  p.	
  144).	
  	
  In	
  relation	
  
to	
  my	
  dissertation,	
  it	
  can	
  be	
  seen	
  that	
  the	
  emergent	
  knowledge	
  cultures	
  (the	
  
fandom)	
  never	
  fully	
  escape	
  the	
  influence	
  of	
  commodity	
  culture	
  (the	
  television	
  
programme),	
  any	
  more	
  than	
  commodity	
  culture	
  can	
  totally	
  function	
  outside	
  the	
  
constraints	
  of	
  its	
  medium.	
  	
  Knowledge	
  cultures,	
  like	
  those	
  on	
  Twitter,	
  instead	
  alter	
  
the	
  way	
  that	
  commodity	
  culture	
  operates.	
  	
  Within	
  the	
  culture	
  industries,	
  
commodities	
  that	
  circulate	
  become	
  resources	
  for	
  the	
  production	
  of	
  meaning:	
  	
  
  11	
  
The	
  distinctions	
  between	
  authors	
  and	
  readers,	
  producers	
  and	
  spectators,	
  
creators	
  and	
  interpretations	
  will	
  blend	
  to	
  form	
  a	
  reading-­‐writing	
  continuum,	
  
which	
  will	
  extend	
  from	
  the	
  machine	
  and	
  network	
  designers	
  to	
  the	
  ultimate	
  
recipient,	
  each	
  helping	
  to	
  sustain	
  the	
  activities	
  of	
  the	
  others	
  (Lévy	
  1997,	
  p.	
  
121).	
  	
  
	
  Creative	
  activity	
  will	
  shift	
  from	
  the	
  production	
  of	
  text	
  or	
  regulation	
  of	
  
meaning	
  toward	
  the	
  development	
  of	
  a	
  dynamic	
  environment.	
  	
  Lévy	
  sees	
  that	
  an	
  
artist	
  will	
  now	
  construct	
  an	
  environment	
  that	
  involves	
  its	
  recipients	
  as	
  part	
  of	
  a	
  
new	
  system	
  of	
  communication	
  and	
  production.	
  	
  Interpreters	
  of	
  the	
  artist’s	
  medium	
  
become	
  actors,	
  and	
  their	
  interpretation	
  enters	
  ‘the	
  loop’	
  with	
  collective	
  action	
  as	
  
part	
  of	
  a	
  communal	
  event	
  (Lévy	
  1997,	
  p.	
  123).	
  	
  Twitter,	
  in	
  this	
  case,	
  allows	
  for	
  
knowledge	
  cultures	
  to	
  alter	
  the	
  commodity	
  culture	
  and	
  create	
  a	
  loop	
  ‘with	
  
collective	
  action’.	
  	
  Power	
  here	
  is	
  dynamic:	
  while	
  commodity	
  culture	
  will	
  always	
  be	
  
a	
  part	
  of	
  the	
  knowledge	
  communities,	
  with	
  molecular	
  technology	
  it	
  becomes	
  more	
  
dynamic	
  and	
  less	
  one-­‐sided.	
  	
  In	
  Lévy’s	
  world,	
  idealized	
  communitarianism	
  takes	
  
place	
  as	
  molecular	
  technology	
  advances	
  and	
  organised	
  groups	
  are	
  broken	
  down.	
  	
  
However	
  with	
  the	
  case	
  of	
  Twitter,	
  knowledge	
  culture	
  exists	
  under	
  that	
  of	
  the	
  
commodity	
  making	
  room	
  for	
  subversions.	
  	
  Twitter	
  allows	
  for	
  discussion	
  and	
  
interpretations	
  that	
  admit	
  the	
  fan’s	
  entrance	
  to	
  the	
  loop	
  of	
  creative	
  interpretation,	
  
and	
  to	
  have	
  a	
  relationship	
  with	
  the	
  programme	
  and	
  showrunners.	
  	
  	
  	
  
Within	
  the	
  television	
  industry,	
  there	
  has	
  been	
  panic	
  over	
  interactive	
  
audiences	
  and	
  their	
  ability	
  to	
  act	
  independently	
  from	
  a	
  television	
  programme.	
  	
  
Lévy	
  sees	
  this	
  as	
  shortsighted:	
  “By	
  preventing	
  the	
  knowledge	
  space	
  from	
  becoming	
  
autonomous,	
  they	
  deprive	
  the	
  circuits	
  of	
  commodity	
  space	
  …	
  of	
  an	
  extraordinary	
  
source	
  of	
  energy.”	
  The	
  knowledge	
  culture	
  serves	
  as	
  the	
  “invisible	
  and	
  intangible	
  
engine”	
  for	
  the	
  circulation	
  and	
  exchange	
  of	
  commodities	
  (Lévy	
  1997,	
  p.	
  237)	
  Part	
  
 12	
  
of	
  the	
  worry	
  is	
  over	
  legal	
  issues,	
  where	
  a	
  programme	
  producer	
  may	
  feel	
  they	
  have	
  
rights	
  to	
  their	
  content	
  and	
  that	
  their	
  ‘fandom’	
  is	
  taking	
  advantage	
  of	
  them.	
  	
  This	
  
can	
  be	
  seen	
  by	
  the	
  show	
  Mad	
  Men,	
  where	
  the	
  show’s	
  creators	
  were	
  concerned	
  
about	
  a	
  parody	
  Twitter	
  account	
  and	
  its	
  legality.	
  	
  Showrunner	
  Matt	
  Weiner	
  explains	
  
his	
  position:	
  
	
  I	
  will	
  say	
  that	
  we	
  owe	
  a	
  lot	
  to	
  Twitter	
  at	
  Mad	
  Men,	
  it	
  kind	
  of	
  happened	
  […]	
  in	
  the	
  
advertising	
  business	
  when	
  it	
  began,	
  and	
  one	
  of	
  the	
  earliest	
  developments	
  on	
  the	
  
show,	
  which	
  was	
  confusing	
  to	
  us,	
  was	
  that	
  all	
  these	
  people	
  on	
  Twitter,	
  […]	
  
adopting	
  the	
  personalities	
  of	
  the	
  characters	
  and	
  AMC’s	
  first	
  reaction	
  was	
  “we	
  
own	
  these	
  characters!”	
  […]	
  They	
  were	
  going	
  to	
  have	
  a	
  lawsuit	
  to	
  stop	
  people,	
  
you’re	
  laughing	
  about	
  it,	
  but	
  it’s	
  intellectual	
  property	
  which	
  I	
  know	
  nobody	
  cares	
  
about,	
  and	
  then	
  suddenly	
  the	
  realization	
  happened,	
  […]	
  we	
  were	
  like,	
  this	
  is	
  a	
  
boatload	
  of	
  free	
  publicity	
  and	
  an	
  investment	
  from	
  the	
  audience	
  where	
  there	
  is	
  a	
  
direct	
  conversation,	
  […]	
  that’s	
  how	
  I	
  even	
  heard	
  about	
  Twitter.	
  To	
  this	
  day,	
  some	
  
of	
  the	
  funniest	
  things	
  that	
  have	
  ever	
  been	
  written	
  about	
  the	
  show	
  have	
  been	
  […],	
  
I	
  don’t	
  know	
  if	
  you	
  have	
  seen	
  this,	
  is	
  Don	
  Draper,	
  there’s	
  a	
  thing	
  who’s	
  getting	
  
faxes	
  and	
  things,	
  and	
  in	
  terms	
  of	
  its	
  relationship	
  with	
  the	
  show,	
  I	
  don’t	
  
participate	
  in	
  it,	
  and	
  I’m	
  a	
  little	
  bit	
  troubled	
  by	
  those	
  who	
  don’t	
  pay	
  full	
  attention	
  
to	
  the	
  show,	
  but	
  I’ve	
  learned	
  to	
  let	
  go	
  of	
  that.	
  	
  (Variety	
  2015)	
  
Lévy’s	
  work	
  calls	
  for	
  a	
  relationship	
  that	
  forgoes	
  these	
  sorts	
  of	
  legal	
  issues,	
  and	
  
instead,	
  as	
  shown	
  by	
  Mad	
  Men,	
  becomes	
  a	
  dynamic	
  of	
  creation	
  and	
  interpretation.	
  
The	
  programme	
  grows	
  and	
  becomes	
  a	
  part	
  of	
  the	
  fandom	
  as	
  well	
  as	
  the	
  creators,	
  
giving	
  new	
  life	
  to	
  the	
  fandom	
  and	
  showrunners	
  as	
  they	
  form	
  a	
  new	
  relationship	
  
based	
  on	
  molecular	
  fluidity	
  rather	
  than	
  molar	
  rigidity.	
  
1.2	
  Jenkins	
  and	
  Fan	
  Communities	
  
According	
  to	
  Henry	
  Jenkins,	
  online	
  fan	
  communities	
  may	
  be	
  the	
  some	
  of	
  the	
  
most	
  fully	
  realized	
  versions	
  of	
  Lévy’s	
  ‘cosmopedia’,	
  or	
  knowledge	
  space:	
  expansive	
  
  13	
  
self-­‐organizing	
  groups	
  focused	
  around	
  the	
  collective	
  production,	
  debate,	
  and	
  
circulation	
  of	
  meanings,	
  interpretations,	
  and	
  fantasies	
  in	
  response	
  to	
  various	
  
artefacts	
  of	
  contemporary	
  popular	
  culture	
  (2006,	
  p.	
  137).	
  	
  Unlike	
  Pierre	
  Lévy’s	
  
‘organised’	
  groups,	
  fandoms	
  have	
  long	
  been	
  virtual	
  communities	
  (“imagined”	
  and	
  
“imagining”	
  communities),	
  defining	
  their	
  memberships	
  through	
  affinities	
  rather	
  
than	
  localities	
  (2006,	
  p.137).	
  	
  	
  	
  Jenkins	
  credits	
  science	
  fiction	
  fandoms	
  as	
  seminal	
  in	
  
the	
  emergence	
  of	
  these	
  knowledge	
  communities.	
  	
  Early	
  science	
  fiction	
  fans	
  formed	
  
an	
  informal	
  postal	
  network	
  circulating	
  letters	
  and	
  amateur	
  publications.	
  	
  
Conventions	
  then	
  allowed	
  for	
  face-­‐to-­‐face	
  interactions	
  between	
  fans	
  from	
  across	
  
the	
  country	
  or	
  the	
  world.	
  	
  The	
  science	
  fiction	
  fandom	
  was	
  unique	
  at	
  the	
  time	
  for	
  
the	
  participants	
  desire	
  to	
  break	
  into	
  the	
  writing	
  world	
  through	
  fan	
  influenced,	
  
commercially	
  distributed,	
  work	
  (Jenkins	
  2006,	
  p.	
  138).	
  	
  This	
  type	
  of	
  interaction	
  has	
  
spread	
  to	
  the	
  world	
  of	
  the	
  present	
  day	
  fan,	
  where	
  fans	
  of	
  comedy,	
  drama	
  and	
  other	
  
genres	
  have	
  created	
  fan	
  work	
  to	
  extend	
  the	
  ‘world’	
  of	
  the	
  programme	
  to	
  new	
  and	
  
alternate	
  storylines.	
  	
  Twitter,	
  Tumblr	
  and	
  other	
  platforms	
  allow	
  fans	
  to	
  ‘publish’	
  
their	
  work	
  without	
  necessary	
  authority,	
  showcasing	
  the	
  power	
  of	
  molecular	
  
technology	
  as	
  the	
  masses	
  gain	
  equal	
  opportunity.	
  	
  Jenkins	
  uses	
  his	
  work	
  to	
  
illustrate	
  how	
  fans	
  were	
  the	
  first	
  adopters	
  of	
  digital	
  technologies.	
  	
  Within	
  the	
  
scientific	
  and	
  military	
  institutions	
  where	
  the	
  Internet	
  was	
  first	
  introduced,	
  science	
  
fiction	
  has	
  long	
  been	
  a	
  literature	
  of	
  choice	
  (Jenkins	
  2006,	
  p.	
  138).	
  	
  Accordingly,	
  
slang	
  and	
  social	
  practices	
  on	
  early	
  online	
  message	
  boards	
  were	
  modelled	
  on	
  the	
  
sci-­‐fi	
  fandom,	
  and	
  mailing	
  lists	
  that	
  focused	
  on	
  fan	
  topics	
  took	
  their	
  place	
  alongside	
  
discussions	
  of	
  technological	
  or	
  scientific	
  issues	
  (Jenkins	
  2006).	
  	
  From	
  this,	
  Jenkins	
  
sees	
  that	
  cyberspace	
  can	
  be	
  ‘fandom	
  writ	
  large’	
  (2006,	
  p.	
  138).	
  Social	
  media	
  has	
  
 14	
  
extended	
  this	
  concept,	
  as	
  cyberspace	
  grows	
  to	
  create	
  an	
  all-­‐encompassing	
  social	
  
fandom	
  with	
  overlapping	
  fannish	
  communities	
  within	
  the	
  space.	
  	
  
The	
  media	
  can	
  be	
  seen	
  as	
  a	
  molar	
  technology,	
  reproducing	
  the	
  same	
  
message	
  to	
  the	
  masses,	
  while	
  digital	
  technology	
  allows	
  for	
  this	
  to	
  become	
  fluid	
  and	
  
showcase	
  opinions	
  that	
  create	
  ‘fandoms’	
  (Lévy	
  1997,	
  p.	
  47).	
  	
  The	
  Internet	
  breaks	
  
down	
  the	
  media	
  and	
  allows	
  for	
  new	
  meanings	
  and	
  ways	
  of	
  order	
  that	
  could	
  not	
  
previously	
  exist,	
  or	
  previously	
  existed	
  as	
  a	
  subversion	
  of	
  molar	
  control.	
  	
  Fandoms	
  
allow	
  for	
  the	
  bonding	
  of	
  mass	
  citizens	
  into	
  self-­‐organised	
  groups	
  to	
  subvert	
  the	
  
power	
  structure	
  and	
  create	
  ‘power’	
  outside	
  of	
  what	
  molar	
  groups,	
  in	
  this	
  case	
  
showrunners	
  and	
  critics,	
  possess.	
  	
  The	
  reconstitution	
  of	
  these	
  fandoms	
  as	
  digital	
  
enclaves	
  does	
  not	
  change	
  all	
  elements	
  of	
  the	
  group,	
  particularly	
  in	
  relation	
  to	
  the	
  
digital	
  divide	
  and	
  gender	
  politics.	
  	
  Jenkins	
  notes	
  that	
  women	
  were	
  left	
  behind	
  as	
  
they	
  lacked	
  computer	
  access	
  and	
  technical	
  literacy	
  (Jenkins	
  2006,	
  p.	
  139).	
  	
  	
  Heated	
  
debates	
  also	
  occurred	
  at	
  conventions	
  as	
  fans	
  were	
  angered	
  at	
  being	
  left	
  behind	
  
when	
  old	
  fan	
  friends	
  moved	
  online.	
  	
  Yet,	
  as	
  with	
  multiple	
  fan	
  communities,	
  some	
  
insured	
  that	
  valued	
  members	
  learned	
  to	
  use	
  the	
  new	
  technologies,	
  since	
  “for	
  them,	
  
there	
  is	
  little	
  benefit	
  to	
  net	
  access	
  unless	
  many	
  of	
  their	
  friends	
  have	
  it”	
  (Jenkins	
  
2006,	
  p.	
  139).	
  	
  	
  
The	
  introduction	
  of	
  high-­‐speed	
  networked	
  computing	
  constituted	
  an	
  
epistemological	
  turning	
  point	
  in	
  the	
  development	
  of	
  Lévy’s	
  collective	
  intelligence.	
  	
  
The	
  fandom	
  was	
  already	
  a	
  knowledge	
  culture	
  well	
  before	
  the	
  Internet,	
  and	
  the	
  
digital	
  environment	
  only	
  served	
  to	
  increase	
  the	
  speed	
  resulting	
  in	
  what	
  Matthew	
  
Hills	
  calls	
  “just	
  in	
  time	
  fandom”	
  (op.	
  cit.	
  in	
  Jenkins	
  2006,	
  p.	
  141).	
  	
  While	
  Jenkins	
  
talks	
  of	
  the	
  fandom	
  going	
  online	
  right	
  after	
  an	
  episode	
  has	
  aired,	
  technology	
  like	
  
Twitter	
  allows	
  for	
  the	
  fandom	
  to	
  broadcast	
  their	
  reactions	
  live.	
  This	
  creates	
  a	
  real-­‐
  15	
  
time	
  representation	
  of	
  fans’	
  emotions	
  throughout	
  the	
  broadcast.	
  	
  However,	
  this	
  
also	
  doesn’t	
  take	
  into	
  account	
  digital	
  streaming	
  platforms,	
  which	
  allow	
  the	
  viewer	
  
to	
  watch	
  an	
  episode	
  at	
  any	
  time.	
  	
  Fan	
  communities	
  then	
  overlap	
  timelines	
  and	
  
views	
  as	
  data	
  can	
  be	
  both	
  reanalysed	
  or	
  postponed—as	
  many	
  viewers	
  did	
  
watching	
  The	
  Good	
  Wife	
  explored	
  in	
  Section	
  4.3.	
  	
  Jenkins’	
  work	
  illustrates	
  that	
  
fandoms	
  have	
  moved	
  beyond	
  calling	
  a	
  close	
  friend	
  to	
  discuss	
  an	
  episode,	
  to	
  going	
  
online	
  to	
  both	
  share	
  experiences	
  with	
  multiple	
  other	
  fans	
  and	
  access	
  a	
  broader	
  
range	
  of	
  perspectives.	
  	
  As	
  the	
  fandom	
  expands	
  globally,	
  fandom	
  becomes	
  much	
  
more	
  effective	
  as	
  a	
  platform	
  for	
  consumer	
  activism.	
  	
  As	
  will	
  be	
  explored	
  through	
  
The	
  Mindy	
  Project	
  in	
  Chapter	
  3,	
  fans	
  can	
  organise	
  to	
  save	
  a	
  show	
  and	
  create	
  an	
  
infrastructure	
  for	
  “supporting	
  critical	
  dialogue,	
  producing	
  annotated	
  programme	
  
guides,	
  providing	
  regular	
  production	
  updates,	
  and	
  creating	
  original	
  fan	
  stories	
  and	
  
artwork”	
  (Jenkins	
  2006,	
  p.	
  142).	
  	
  All	
  of	
  this	
  has	
  made	
  the	
  fandoms	
  part	
  of	
  the	
  
mainstream	
  rather	
  than	
  subculture,	
  with	
  more	
  Internet	
  users	
  engaged	
  in	
  some	
  
form	
  of	
  fan	
  activity.	
  	
  Previous	
  to	
  molecular	
  technologies,	
  dramatic	
  programmes	
  
like	
  The	
  Good	
  Wife	
  would	
  only	
  have	
  dedicated	
  viewers	
  rather	
  than	
  ‘fans’,	
  as	
  fans	
  
were	
  mainly	
  part	
  of	
  ‘cult’	
  science	
  fiction	
  television.	
  	
  With	
  social	
  media	
  and	
  digital	
  
technologies,	
  fandoms	
  have	
  increased	
  to	
  genres	
  outside	
  of	
  science	
  fiction.	
  
Jenkins	
  states	
  that	
  increased	
  visibility	
  and	
  cultural	
  centrality	
  has	
  been	
  a	
  
mixed	
  blessing	
  for	
  a	
  community	
  used	
  to	
  speaking	
  from	
  the	
  margins.	
  	
  The	
  speed	
  
and	
  frequency	
  of	
  communication	
  has	
  allowed	
  for	
  a	
  new	
  intensity	
  in	
  the	
  social	
  
bonds	
  within	
  the	
  fan	
  community,	
  yet	
  with	
  new	
  members	
  easily	
  joining	
  the	
  
‘community’,	
  fans	
  may	
  feel	
  ostracized	
  as	
  it	
  rapidly	
  expands.	
  	
  Online	
  fan	
  discussions	
  
also	
  have	
  problems	
  when	
  new	
  members	
  join,	
  as	
  “groups	
  who	
  functioned	
  more	
  or	
  
less	
  autonomously	
  offline	
  have	
  radically	
  different	
  responses	
  to	
  the	
  aired	
  material”	
  
 16	
  
(Jenkins	
  2006,	
  p.	
  142).	
  	
  A	
  show	
  like	
  Arrow	
  exemplifies	
  this	
  with	
  splintering	
  factions	
  
between	
  ‘shippers’	
  and	
  dedicated	
  comic	
  book	
  readers,	
  as	
  will	
  be	
  explored	
  in	
  
Section	
  3.2.	
  	
  As	
  more	
  public	
  debates	
  are	
  created,	
  the	
  groups	
  can	
  splinter	
  and	
  create	
  
tensions,	
  especially	
  when	
  considering	
  the	
  divisiveness	
  of	
  plot	
  points	
  like	
  ‘love	
  
triangles.’	
  	
  	
  
Jenkins	
  work	
  about	
  interactive	
  audiences	
  looks	
  at	
  scholars	
  like	
  Andre	
  
MacDonald	
  and	
  Nancy	
  Baym	
  to	
  contrast	
  the	
  ideas	
  of	
  Pierre	
  Lévy,	
  with	
  both	
  
suggesting	
  a	
  constant	
  tension	
  between	
  producing	
  knowledge	
  and	
  sustaining	
  
affiliations.	
  Lévy’s	
  ‘global	
  village’	
  imagines	
  a	
  process	
  through	
  which	
  a	
  knowledge	
  
community	
  develops	
  a	
  set	
  of	
  ethical	
  standards	
  and	
  articulates	
  mutual	
  goals.	
  	
  
Jenkins	
  sees	
  that	
  fandoms	
  often	
  have	
  difficulty	
  arriving	
  at	
  any	
  type	
  of	
  consensus	
  
due	
  to	
  the	
  democratised	
  nature	
  of	
  molecular	
  technology.	
  	
  Utopian	
  aspirations	
  are	
  
seen	
  as	
  constantly	
  being	
  tested	
  against	
  unequal	
  experiences,	
  levels	
  of	
  expertise,	
  
access	
  to	
  performers	
  and	
  community	
  resources,	
  control	
  over	
  community	
  
institutions,	
  and	
  the	
  degree	
  of	
  investment	
  in	
  fan	
  traditions	
  and	
  norms	
  (Jenkins	
  
2006,	
  p.	
  143).	
  	
  	
  	
  The	
  desire	
  to	
  avoid	
  such	
  conflicts	
  can	
  lead	
  to	
  an	
  artificial	
  
consensus	
  that	
  shuts	
  down	
  the	
  desired	
  play	
  with	
  alternative	
  meanings.	
  	
  His	
  theory	
  
sees	
  that	
  expanded	
  membership	
  lessens	
  the	
  cohesiveness	
  of	
  the	
  fandom,	
  almost	
  
disempowering	
  the	
  movement.	
  	
  With	
  the	
  power	
  that	
  fans	
  have	
  today	
  in	
  the	
  
television	
  world,	
  it	
  begs	
  the	
  question	
  of	
  how	
  divisive	
  fan	
  disagreements	
  can	
  get.	
  As	
  
long	
  as	
  they	
  do	
  not	
  destroy	
  the	
  fandom	
  and,	
  rather,	
  shed	
  new	
  light	
  on	
  creative	
  
content,	
  any	
  argument	
  can	
  be	
  seen	
  as	
  constructive	
  exploration.	
  	
  Artificial	
  
consensus	
  exists,	
  but	
  the	
  uniqueness	
  of	
  the	
  fandom	
  and	
  of	
  social	
  media	
  is	
  that	
  
opinions	
  can	
  still	
  be	
  spread	
  even	
  without	
  an	
  ‘agreement,’	
  whether	
  independently	
  
or	
  in	
  small	
  factions.	
  	
  Twitter	
  has	
  allowed	
  for	
  new	
  ideas	
  to	
  come	
  to	
  light	
  that	
  may	
  
  17	
  
not	
  be	
  considered	
  in	
  the	
  majority,	
  but	
  are	
  still	
  able	
  to	
  exist	
  as	
  part	
  of	
  the	
  dynamic	
  
network	
  that	
  is	
  the	
  Internet.	
  	
  	
  
1.3	
  Conclusion	
  
	
   This	
  chapter	
  has	
  illustrated	
  the	
  ways	
  in	
  which	
  Pierre	
  Lévy’s	
  theory	
  of	
  
knowledge	
  space	
  applies	
  to	
  television	
  and	
  social	
  media,	
  primarily	
  Twitter.	
  	
  The	
  
first	
  section	
  focuses	
  primarily	
  on	
  Lévy’s	
  theory	
  of	
  molar	
  and	
  molecular	
  
technologies	
  in	
  the	
  knowledge	
  space.	
  	
  I	
  have	
  also	
  looked	
  at	
  the	
  ways	
  in	
  which	
  
political	
  technologies	
  are	
  constituted	
  into	
  organised,	
  self-­‐organised	
  and	
  organic	
  
groups,	
  which	
  is	
  the	
  backbone	
  of	
  my	
  dissertation.	
  	
  Jenkins	
  work	
  is	
  then	
  looked	
  at	
  in	
  
terms	
  of	
  fandoms	
  in	
  combination	
  with	
  Lévy,	
  to	
  provide	
  both	
  a	
  critique	
  and	
  an	
  
analysis	
  of	
  the	
  development	
  of	
  fans.	
  	
  Using	
  the	
  explained	
  theory,	
  I	
  will	
  apply	
  the	
  
concepts	
  to	
  The	
  Mindy	
  Project,	
  Arrow,	
  and	
  The	
  Good	
  Wife	
  in	
  the	
  next	
  chapters,	
  
respectively.	
  	
  	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
 18	
  
Chapter	
  2:	
  A	
  Looking	
  Glass	
  into	
  The	
  Mindy	
  Project	
  
Writers’	
  Room	
  
	
  
Mindy	
  Kaling’s	
  self-­‐created	
  programme	
  The	
  Mindy	
  Project	
  (TMP)	
  
exemplifies	
  how	
  Twitter	
  can	
  be	
  used	
  by	
  showrunners	
  to	
  connect	
  and	
  benefit	
  from	
  
fans,	
  to	
  create	
  a	
  shared	
  knowledge	
  economy	
  around	
  the	
  show.	
  	
  Kaling	
  built	
  her	
  
programme	
  out	
  of	
  her	
  use	
  of	
  Twitter.	
  Her	
  firm	
  grasp	
  of	
  the	
  medium	
  serves	
  to	
  
benefit	
  the	
  show.	
  Using	
  Lévy’s	
  work,	
  I	
  understand	
  Kaling	
  and	
  her	
  group	
  of	
  writers	
  
as	
  operating	
  at	
  a	
  highly	
  molecular,	
  organised	
  level.	
  They	
  create	
  a	
  new	
  wave	
  of	
  
interconnectivity	
  for	
  her	
  fanbase	
  to	
  watch.	
  With	
  this,	
  we	
  can	
  also	
  see	
  how	
  her	
  fans	
  
might	
  subvert	
  the	
  usual	
  lines	
  between	
  organised	
  and	
  self-­‐organised	
  groups,	
  as	
  new	
  
interactions	
  between	
  fans	
  and	
  writers	
  emerge	
  as	
  part	
  of	
  Twitter’s	
  
interconnectivity.	
  Kaling’s	
  use	
  of	
  Twitter	
  provides	
  a	
  strong	
  example	
  of	
  the	
  molar	
  
position	
  of	
  fandoms,	
  by	
  showcasing	
  how	
  social	
  media	
  can	
  create	
  a	
  fan-­‐base	
  and	
  
grow	
  through	
  proper	
  usage	
  as	
  a	
  molecular	
  technology.	
  	
  While	
  there	
  are	
  different	
  
levels	
  of	
  power	
  perpetuated	
  by	
  molar	
  and	
  molecular	
  operations,	
  the	
  overall	
  effect	
  
of	
  Twitter	
  showcases	
  that	
  there	
  can	
  be	
  new	
  molecular	
  interactions	
  between	
  the	
  
two.	
  	
  I	
  explore	
  this	
  through	
  a	
  textual	
  analysis	
  of	
  the	
  employment	
  of	
  hashtags	
  by	
  
fans	
  to	
  pressure	
  networks	
  to	
  ‘save’	
  the	
  show	
  from	
  cancellation.	
  	
  The	
  chapter	
  will	
  
also	
  explore	
  the	
  relationship	
  that	
  The	
  Mindy	
  Project	
  has	
  with	
  television	
  critics,	
  and	
  
how	
  these	
  writers	
  fit	
  in	
  to	
  the	
  molar	
  portion	
  of	
  Pierre	
  Lévy’s	
  work.	
  
2.1:	
  “I	
  honestly	
  believe	
  Mindy	
  is	
  my	
  spirit	
  animal”—@taliaualiitia	
  
Mindy	
  Kaling	
  began	
  as	
  a	
  comedy	
  and	
  television	
  writer.	
  	
  Her	
  first	
  major	
  job	
  
was	
  for	
  The	
  Office,	
  where	
  she	
  wrote	
  and	
  acted.	
  	
  While	
  doing	
  this,	
  she	
  created	
  her	
  
  19	
  
own	
  blog	
  and	
  connected	
  with	
  fans	
  (mainly	
  young	
  women)	
  of	
  The	
  Office	
  and	
  her	
  
previous	
  comedic	
  work.	
  	
  The	
  blog	
  allowed	
  her	
  to	
  connect	
  with	
  fans	
  on	
  topics	
  like	
  
fashion	
  and	
  pop	
  culture,	
  rather	
  than	
  just	
  sharing	
  her	
  comedy	
  and	
  thoughts	
  on	
  The	
  
Office.	
  	
  	
  However,	
  with	
  the	
  rise	
  of	
  Twitter,	
  Kaling	
  became	
  one	
  of	
  the	
  early	
  users	
  of	
  
the	
  social	
  media	
  site.	
  Kaling	
  didn’t	
  “join	
  Twitter	
  to	
  hawk	
  her	
  stuff,	
  but	
  rather	
  she	
  
was	
  just	
  coming	
  up	
  with	
  jokes	
  and	
  too	
  lazy	
  to	
  find	
  a	
  notebook”	
  (Karpel	
  2012).	
  	
  
During	
  her	
  time	
  at	
  The	
  Office,	
  Kaling’s	
  social	
  media	
  followers	
  were	
  vastly	
  greater	
  
than	
  those	
  of	
  the	
  lead	
  actors	
  on	
  the	
  show.	
  	
  Steve	
  Carell,	
  the	
  lead	
  actor,	
  had	
  650,000	
  
followers	
  during	
  its	
  airing,	
  Kaling,	
  on	
  the	
  other	
  hand,	
  had	
  1.8	
  million	
  (Karpel	
  
2012).	
  	
  	
  Most	
  of	
  this	
  can	
  be	
  seen	
  as	
  part	
  of	
  her	
  dedicated	
  engagement	
  with	
  the	
  
medium,	
  where	
  she	
  employs	
  @mentions	
  and	
  multiple	
  tweets	
  a	
  day	
  to	
  keep	
  her	
  
followers	
  both	
  entertained	
  and	
  connected.	
  	
  She	
  also	
  uses	
  Twitter	
  to	
  build	
  her	
  
identity	
  as	
  a	
  comedy	
  writer,	
  rather	
  than	
  a	
  ‘celebrity’—a	
  subjectivity	
  that	
  she	
  
frames	
  as	
  different,	
  or	
  opposed	
  to	
  ‘comedy	
  writer’:	
  	
  
People	
  don’t	
  want	
  to	
  listen	
  to	
  a	
  celebrity	
  tweeting	
  about	
  their	
  charities	
  and	
  
shows.	
  That’s	
  why	
  comedy	
  writers	
  do	
  well—we	
  put	
  out	
  little	
  funny	
  ideas.	
  
(Karpel	
  2012)	
  
Rather	
  than	
  seeing	
  herself	
  as	
  above	
  the	
  fray	
  as	
  a	
  ‘celebrity’	
  in	
  the	
  molar,	
  
organised	
  group,	
  she	
  relates	
  herself	
  to	
  the	
  norm	
  of	
  the	
  rest	
  of	
  her	
  followers,	
  by	
  
trying	
  to	
  relate	
  to	
  them	
  on	
  a	
  comedic	
  rather	
  than	
  privileged	
  level.	
  	
  However,	
  
showrunners	
  are	
  becoming	
  increasingly	
  well	
  known	
  as	
  the	
  ‘new	
  age	
  of	
  television’	
  
occurs,	
  creating	
  a	
  new	
  wave	
  of	
  what	
  we	
  consider	
  to	
  be	
  ‘celebrity’	
  and	
  fame.	
  	
  The	
  
‘new	
  age	
  of	
  television’	
  refers	
  to	
  the	
  high-­‐quality,	
  scripted	
  content	
  of	
  American	
  
television	
  programming	
  recognised	
  internationally,	
  also	
  referred	
  to	
  as	
  the	
  ‘Golden	
  
Age	
  of	
  Television’	
  (Carr	
  2014).	
  	
  	
  	
  While	
  there	
  is	
  certainly	
  a	
  public	
  obsession	
  with	
  
 20	
  
celebrity	
  and	
  celebrity	
  culture,	
  there	
  is	
  a	
  necessity	
  to	
  still	
  appeal	
  to	
  the	
  ordinary	
  
fan	
  and	
  give	
  them	
  a	
  sense	
  that	
  they	
  are	
  accessing	
  the	
  authentic	
  self.	
  	
  	
  I	
  should	
  
mention	
  here	
  that	
  when	
  referring	
  to	
  celebrity,	
  I	
  am	
  looking	
  at	
  the	
  noun	
  meaning	
  ‘a	
  
famous	
  person’.	
  	
  There	
  is	
  a	
  binary	
  quality:	
  you	
  are	
  either	
  a	
  celebrity,	
  or	
  you	
  are	
  not	
  
(Marwick	
  &	
  Boyd	
  2011,	
  p.	
  140).	
  	
  This	
  is	
  part	
  of	
  the	
  molar	
  technology	
  of	
  Lévy’s	
  
theory,	
  where	
  the	
  molar	
  group	
  is	
  elevated	
  and	
  set	
  apart	
  from	
  molecular.	
  	
  The	
  
celebrity	
  is	
  part	
  of	
  the	
  molar,	
  and	
  will	
  always	
  be	
  set	
  apart	
  from	
  the	
  rest	
  of	
  the	
  
population,	
  because	
  they	
  are	
  ‘famous.’	
  	
  While	
  the	
  showrunner	
  and	
  writer	
  are	
  not	
  
necessarily	
  considered	
  part	
  of	
  the	
  ‘celebrity’	
  sphere,	
  they	
  are	
  still	
  set	
  apart	
  from	
  
ordinary	
  viewers,	
  as	
  they	
  are	
  part	
  of	
  Hollywood.	
  	
  Mindy	
  Kaling	
  faces	
  a	
  particularly	
  
unique	
  situation	
  where	
  she	
  is	
  both	
  the	
  showrunner	
  and	
  lead	
  actor	
  of	
  her	
  show,	
  so	
  
a	
  ‘celebrity’	
  status	
  becomes	
  unavoidable	
  as	
  she	
  is	
  thrust	
  into	
  the	
  limelight.	
  	
  While	
  
she	
  did	
  not	
  consider	
  herself	
  to	
  be	
  part	
  of	
  the	
  celebrity	
  sphere	
  and	
  more	
  of	
  a	
  
comedy	
  writer	
  at	
  the	
  time,	
  her	
  style	
  has	
  changed,	
  as	
  has	
  her	
  tweeting	
  with	
  more	
  
reference	
  to	
  both	
  other	
  ‘celebrities’	
  and	
  products.	
  	
  However,	
  her	
  personality	
  as	
  a	
  
comedy	
  writer	
  on	
  Twitter	
  has	
  remained	
  the	
  same	
  and	
  kept	
  her	
  appeal	
  as	
  a	
  role	
  
model	
  to	
  young	
  women.	
  	
  Since	
  she	
  already	
  had	
  a	
  fan	
  base,	
  it	
  was	
  much	
  more	
  about	
  
extending	
  it	
  as	
  a	
  part	
  of	
  the	
  show	
  rather	
  than	
  having	
  to	
  create	
  a	
  social	
  media	
  
account	
  like	
  the	
  showrunners	
  of	
  Arrow	
  who	
  I	
  will	
  describe	
  in	
  Chapter	
  3.	
  	
  
	
  Mindy’s	
  interaction	
  with	
  her	
  fans	
  demonstrates	
  how	
  molar	
  and	
  molecular	
  
groups	
  collide	
  using	
  social	
  media.	
  	
  Kaling	
  will	
  frequently	
  respond	
  to	
  her	
  fans	
  
(Figure	
  2.1).	
  	
  A	
  key	
  aspect	
  on	
  Twitter	
  feeds	
  of	
  organised	
  groups	
  is	
  conversations	
  
between	
  fans	
  that	
  tag	
  other	
  users	
  in	
  the	
  conversation.	
  	
  In	
  Figure	
  2.1,	
  two	
  girls	
  
converse	
  /	
  tweet	
  about	
  Mindy	
  Kaling	
  and	
  bonding	
  online,	
  using	
  the	
  @MindyKaling	
  
Twitter	
  username	
  to	
  get	
  Kaling’s	
  attention.	
  	
  Kaling,	
  having	
  seen	
  this,	
  replies	
  by	
  
  21	
  
tagging	
  both	
  of	
  the	
  girls	
  and	
  responding	
  ‘baes’	
  with	
  a	
  heart	
  emoji.	
  	
  This	
  speaks	
  to	
  
the	
  appreciation	
  she	
  has	
  for	
  her	
  fans	
  in	
  response	
  to	
  their	
  feeling	
  that	
  Kaling	
  is	
  a	
  
‘spirit	
  animal’	
  with	
  which	
  with	
  they	
  identify.	
  	
  While	
  Kaling	
  gets	
  hundreds,	
  if	
  not	
  
thousands,	
  of	
  tags	
  in	
  these	
  types	
  of	
  conversations,	
  it	
  becomes	
  obvious	
  when	
  
looking	
  at	
  her	
  feed	
  that	
  she	
  makes	
  a	
  conscientious	
  effort	
  to	
  respond	
  to	
  her	
  fans.	
  	
  
These	
  fans	
  then	
  have	
  a	
  higher	
  placement	
  in	
  the	
  fandom	
  as	
  they	
  have	
  had	
  direct	
  
response	
  to	
  their	
  praise,	
  rather	
  than	
  it	
  just	
  being	
  one-­‐sided.	
  	
  Jenkins	
  uses	
  this	
  in	
  
his	
  work	
  on	
  fandoms,	
  where	
  there	
  are	
  ‘elite’	
  members	
  of	
  the	
  fandom	
  that	
  have	
  a	
  
privileged	
  position	
  over	
  others	
  	
  (Jenkins	
  2006,	
  p.	
  138).	
  	
  With	
  more	
  knowledge	
  on	
  
production	
  or	
  more	
  conversations	
  with	
  actors	
  and	
  producers,	
  the	
  fan	
  becomes	
  
more	
  valuable	
  overall	
  to	
  the	
  fandom.	
  	
  
	
  
Figure	
  2.1	
  https://Twitter.com/mindykaling/status/603785753194176512	
  
 22	
  
	
   Similarly,	
  Figure	
  2.2	
  shows	
  how	
  dedicated	
  the	
  fandom	
  is	
  to	
  both	
  Mindy	
  
Kaling	
  and	
  her	
  show.	
  These	
  tweeters	
  create	
  artwork	
  and	
  share	
  it	
  on	
  Twitter	
  to	
  
demonstrate	
  their	
  dedication.	
  This	
  sort	
  of	
  activity	
  is	
  common	
  in	
  most	
  fandoms,	
  
especially	
  in	
  the	
  Arrow	
  fandom	
  where	
  illustrations	
  play	
  a	
  key	
  part	
  in	
  the	
  comic	
  
book	
  world	
  (explored	
  in	
  3.1).	
  	
  The	
  fandom	
  seems	
  to	
  have	
  a	
  direct	
  relationship	
  with	
  
Mindy	
  Kaling,	
  both	
  as	
  the	
  actor,	
  showrunner	
  and	
  comedy	
  writer.	
  	
  She	
  becomes	
  
more	
  of	
  a	
  personality	
  than	
  an	
  individual	
  worker,	
  and	
  showcases	
  the	
  complicated	
  
relationship	
  that	
  showrunners	
  have	
  as	
  part	
  of	
  the	
  ‘molar’	
  world.	
  	
  Molarity	
  here	
  
does	
  not	
  allow	
  for	
  the	
  showrunner	
  to	
  remain	
  independently	
  a	
  showrunner,	
  but	
  to	
  
create	
  dialogue	
  with	
  the	
  fans	
  while	
  asserting	
  their	
  dominance	
  as	
  the	
  show’s	
  
creator.	
  	
  Her	
  power	
  is	
  demonstrated	
  through	
  her	
  loyal	
  band	
  of	
  followers	
  both	
  pre-­‐	
  
and	
  post-­‐television	
  programme,	
  creating	
  an	
  interesting	
  example	
  of	
  how	
  fandom	
  
works	
  through	
  social	
  media.	
  	
  Twitter	
  allows	
  for	
  connections	
  between	
  
showrunners,	
  stars	
  and	
  fans	
  in	
  a	
  way	
  that	
  previously	
  would	
  not	
  have	
  been	
  
fathomable.	
  	
  Even	
  social	
  media	
  sites	
  like	
  Facebook	
  or	
  Tumblr	
  do	
  not	
  allow	
  for	
  this	
  
close	
  of	
  communication.	
  @MissChris423	
  shares	
  her	
  love	
  for	
  Mindy	
  (in	
  Figure	
  2.2)	
  
through	
  fan	
  artwork,	
  which	
  takes	
  place	
  in	
  the	
  physical	
  world	
  of	
  self-­‐organised	
  fan	
  
groups—and	
  outside	
  of	
  molar	
  creative	
  control.	
  	
  
  23	
  
	
  
Figure	
  2.2	
  https://Twitter.com/mindykaling/status/601940437767589888	
  
	
   Fans	
  are	
  also	
  able	
  to	
  access	
  details	
  regarding	
  the	
  production	
  schedule	
  and	
  
daily	
  events	
  that	
  occur	
  on	
  set	
  via	
  Twitter.	
  	
  While	
  this	
  will	
  be	
  explored	
  in	
  more	
  
depth	
  in	
  section	
  2.2,	
  it	
  is	
  important	
  to	
  note	
  that	
  Kaling	
  tweets	
  out	
  certain	
  spoilers,	
  
or	
  information	
  regarding	
  the	
  set	
  and	
  responses	
  to	
  fan	
  questions.	
  	
  As	
  seen	
  in	
  Figure	
  
2.3,	
  Kaling	
  has	
  tweeted	
  out	
  the	
  roster	
  for	
  those	
  shooting	
  on	
  set	
  on	
  the	
  first	
  day	
  
back	
  of	
  season	
  4.	
  	
  It	
  gives	
  fans	
  a	
  chance	
  to	
  see	
  who	
  will	
  be	
  on	
  set,	
  especially	
  when	
  
there	
  are	
  potentially	
  fan	
  favourite	
  characters	
  or	
  guest	
  stars.3.	
  	
  However	
  with	
  one	
  of	
  
the	
  main	
  characters,	
  Danny,	
  not	
  on	
  the	
  call	
  sheet,	
  fans	
  questioned	
  what	
  his	
  role	
  
was	
  on	
  set	
  that	
  day.	
  Kaling	
  was	
  quick	
  to	
  assure	
  that	
  both	
  he	
  and	
  Jeremy,	
  another	
  
character,	
  started	
  the	
  next	
  day.	
  This	
  sort	
  of	
  immediacy	
  that	
  molecular	
  technology	
  
	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  
3	
  In	
  the	
  case	
  of	
  Figure	
  2.3,	
  Mark	
  and	
  Jay	
  Duplass	
  sometimes	
  guest	
  star	
  as	
  the	
  midwives	
  who	
  work	
  in	
  
the	
  office	
  above	
  the	
  main	
  characters.	
  
 24	
  
provides	
  the	
  fandom	
  allows	
  for	
  them	
  to	
  be	
  more	
  powerful	
  and	
  request	
  information	
  
out	
  of	
  the	
  molar	
  group	
  rather	
  than	
  stuck	
  just	
  receiving	
  information.	
  	
  	
  
	
  
Figure	
  2.3	
  https://Twitter.com/mindykaling/status/625686927367213056	
  
	
   As	
  I	
  will	
  explore	
  in	
  the	
  next	
  section,	
  these	
  types	
  of	
  interactions	
  are	
  part	
  of	
  a	
  
larger	
  network	
  of	
  relations	
  between	
  the	
  writers	
  and	
  staff	
  of	
  The	
  Mindy	
  Project.	
  	
  The	
  
fan	
  does	
  not	
  have	
  to	
  rely	
  only	
  on	
  the	
  showrunner	
  to	
  release	
  information	
  on	
  the	
  
television	
  show,	
  as	
  both	
  the	
  other	
  writers	
  on	
  the	
  show	
  and	
  many	
  of	
  its	
  stars	
  
participate	
  in	
  social	
  media.	
  	
  However,	
  set-­‐ups	
  like	
  live	
  tweeting	
  give	
  the	
  fans	
  direct	
  
participation	
  in	
  an	
  event	
  and	
  a	
  connection	
  with	
  the	
  writers,	
  as	
  well	
  as	
  an	
  ability	
  to	
  
learn	
  backstage	
  information.	
  As	
  I	
  will	
  explore	
  in	
  section	
  2.2,	
  this	
  can	
  even	
  apply	
  to	
  
the	
  ‘inside	
  jokes’	
  of	
  the	
  writer’s	
  room,	
  where	
  the	
  fan	
  can	
  both	
  become	
  an	
  observer,	
  
participant	
  and	
  commentator.	
  	
  	
  
  25	
  
2.2:	
  “I	
  wrote	
  a	
  Tom	
  Brady	
  joke	
  in	
  my	
  script”-­‐-­‐@mindykaling	
  
One	
  of	
  the	
  most	
  interesting	
  parts	
  of	
  TMP’s	
  interactions	
  with	
  Twitter	
  is	
  the	
  
access	
  to	
  constant	
  communication	
  between	
  Kaling	
  and	
  her	
  writers.	
  It	
  has	
  become	
  
more	
  common	
  today	
  for	
  television	
  writers	
  and	
  showrunners	
  to	
  be	
  on	
  Twitter.	
  	
  
Usually	
  they	
  live-­‐tweet	
  an	
  episode	
  or	
  give	
  spoilers	
  about	
  the	
  creative	
  process.	
  	
  
What	
  The	
  Mindy	
  Project	
  does	
  differently	
  is	
  that	
  it	
  brings	
  fans	
  into	
  the	
  squabbles	
  or	
  
gossip	
  that	
  occurs	
  in	
  (and	
  out)	
  of	
  writing	
  and	
  production.	
  	
  The	
  fan	
  becomes	
  both	
  a	
  
witness	
  and	
  part	
  of	
  the	
  conversation,	
  rather	
  than	
  an	
  outsider	
  with	
  a	
  link	
  only	
  to	
  the	
  
finished	
  product.	
  	
  The	
  term	
  ‘link’	
  refers	
  to	
  the	
  different	
  means	
  of	
  access	
  to	
  the	
  
television	
  program,	
  whether	
  viewed	
  live	
  or	
  online	
  by	
  a	
  number	
  of	
  different	
  
sources.	
  The	
  Twitter	
  relationship	
  between	
  fans	
  and	
  producers	
  showcases	
  the	
  ways	
  
in	
  which	
  molecular	
  technology	
  can	
  be	
  used	
  by	
  showrunners	
  and	
  other	
  molar	
  
groups	
  to	
  create	
  dialogue	
  with	
  fans	
  and	
  validate	
  their	
  place	
  in	
  the	
  larger	
  
community.	
  While	
  the	
  fandom	
  may	
  not	
  be	
  a	
  part	
  of	
  the	
  writer’s	
  room,	
  their	
  ability	
  
to	
  participate	
  as	
  a	
  Twitter	
  commentator	
  or	
  spectator	
  allows	
  them	
  entrance	
  into	
  the	
  
previously	
  closed	
  off	
  molar	
  group	
  of	
  the	
  show’s	
  producers.	
  	
  The	
  fan	
  may	
  not	
  have	
  
the	
  same	
  social	
  or	
  political	
  rank	
  as	
  the	
  showrunner	
  or	
  programme	
  writer,	
  but	
  they	
  
can	
  gain	
  status	
  in	
  the	
  fan	
  community	
  through	
  their	
  access	
  to	
  the	
  programme’s	
  
process	
  and	
  its	
  participants.	
  	
  Certain	
  fans	
  may	
  even	
  become	
  known	
  to	
  the	
  writers	
  /	
  
producers	
  individually,	
  rather	
  than	
  as	
  just	
  part	
  of	
  the	
  self-­‐organised	
  group	
  of	
  TMP	
  
fans	
  on	
  Twitter.	
  	
  The	
  Mindy	
  Project	
  allows	
  the	
  fan	
  to	
  see	
  ‘through	
  the	
  looking	
  glass’	
  
and	
  be	
  part	
  of	
  the	
  inside	
  jokes	
  that	
  exist	
  in	
  writing	
  and	
  production.	
  	
  This	
  is	
  
especially	
  evident	
  during	
  live	
  tweeting,	
  when	
  both	
  stars	
  and	
  writers	
  participate	
  in	
  
the	
  commentating	
  process.	
  	
  	
  
 26	
  
Mindy	
  Kaling,	
  as	
  the	
  showrunner	
  and	
  star,	
  will	
  live	
  tweet	
  titbits	
  about	
  the	
  
show	
  as	
  it	
  airs,	
  as	
  seen	
  in	
  Figure	
  2.4.	
  	
  In	
  this	
  instance	
  she	
  is	
  tweeting	
  about	
  The	
  
Mindy	
  Project	
  finale,	
  as	
  indicated	
  by	
  #MindyFinale.	
  She	
  gives	
  fans	
  and	
  viewers	
  an	
  
insight	
  into	
  the	
  dramatic	
  scene	
  of	
  the	
  episode	
  when	
  Danny	
  refers	
  to	
  his	
  mother	
  as	
  
‘mommy’	
  in	
  an	
  emotional	
  rant.	
  	
  Kaling	
  is	
  quick	
  to	
  point	
  out	
  that	
  it	
  was	
  at	
  her	
  
writer’s	
  suggestion	
  that	
  the	
  line	
  was	
  added,	
  giving	
  creative	
  ownership	
  specifically	
  
to	
  him	
  rather	
  than	
  the	
  show	
  in	
  general.	
  This	
  tweet	
  shows	
  both	
  the	
  struggle	
  that	
  
occurred	
  in	
  the	
  filming	
  of	
  the	
  scene	
  as	
  well	
  as	
  @davidstassen’s	
  sensibility	
  on	
  set	
  as	
  
a	
  writer	
  under	
  pressure.	
  	
  The	
  number	
  of	
  favourites	
  and	
  retweets	
  displayed	
  in	
  
Figure	
  2.4	
  shows	
  the	
  level	
  of	
  appreciation	
  that	
  fans	
  have	
  for	
  her	
  insight.	
  	
  
	
  
Figure	
  2.4	
  https://Twitter.com/mindykaling/status/580548707306901506	
  
Ike	
  Barinholtz,	
  another	
  writer	
  on	
  the	
  show,	
  is	
  often	
  tweeted	
  to	
  and	
  about	
  by	
  
Kaling,	
  and	
  their	
  relationship	
  is	
  presented	
  as	
  an	
  amusing	
  aspect	
  of	
  production.	
  	
  
Barinholtz	
  is	
  a	
  writer,	
  producer	
  and	
  co-­‐star	
  on	
  the	
  show	
  like	
  Kaling,	
  although	
  she	
  is	
  
his	
  boss.	
  	
  Due	
  to	
  all	
  of	
  the	
  time	
  they	
  spend	
  together,	
  they	
  have	
  a	
  rapport	
  on	
  Twitter	
  
that	
  fans	
  witness	
  and	
  to	
  which	
  fans	
  can	
  sometimes	
  respond.	
  	
  As	
  shown	
  in	
  Figure	
  
2.5,	
  during	
  Kaling’s	
  live	
  tweeting	
  of	
  the	
  episode	
  she	
  makes	
  reference	
  to	
  Ike’s	
  
breaking	
  during	
  the	
  scene.	
  	
  A	
  conversation	
  occurs	
  as	
  part	
  of	
  this,	
  and	
  can	
  be	
  seen	
  
as	
  the	
  organised	
  group	
  from	
  Lévy’s	
  theory	
  communicating	
  amongst	
  themselves	
  on	
  
  27	
  
a	
  molecular	
  technology,	
  for	
  the	
  observance	
  of	
  both	
  molar	
  and	
  molecular	
  groups.	
  	
  
The	
  self-­‐organised	
  groups	
  may	
  congregate	
  on	
  social	
  media,	
  but	
  it	
  is	
  the	
  organised	
  
groups	
  that	
  take	
  advantage	
  to	
  spread	
  their	
  message,	
  or	
  in	
  this	
  case	
  entertain	
  the	
  
viewers.	
  	
  	
  
	
  
Figure	
  2.5	
  https://Twitter.com/mindykaling/status/562807234015821825	
  
Figure	
  2.6	
  also	
  showcases	
  a	
  comedic	
  bit	
  that	
  the	
  writers	
  and	
  stars	
  live-­‐
tweeted	
  during	
  the	
  episode.	
  Barinholtz	
  first	
  tweeted	
  in	
  the	
  example	
  under	
  the	
  
#TMPlivetweet	
  tag,	
  referencing	
  the	
  scenes	
  between	
  Mindy	
  Kaling’s	
  and	
  (guest	
  
star)	
  Lee	
  Pace’s	
  characters.	
  	
  Many	
  of	
  the	
  live	
  tweets	
  done	
  by	
  the	
  writers	
  and	
  actors	
  
are	
  jokes	
  or	
  sarcastic	
  remarks.	
  	
  This	
  sort	
  of	
  banter	
  brings	
  the	
  fan	
  into	
  the	
  intimate	
  
group	
  of	
  those	
  working	
  on	
  the	
  show;	
  to	
  feel	
  a	
  part	
  of	
  what	
  has	
  been	
  created.	
  The	
  
knowledge	
  culture	
  here	
  blends	
  the	
  two	
  groups,	
  creating	
  a	
  new	
  dialogue	
  and	
  space	
  
outside	
  the	
  show.	
  With	
  the	
  conversation	
  then	
  going	
  on	
  to	
  Mindy	
  Kaling	
  and	
  ‘Rob,’	
  
an	
  editor	
  for	
  the	
  show,	
  there	
  is	
  a	
  dialogue	
  created	
  around	
  a	
  situational	
  element.	
  	
  
While	
  certain	
  fans	
  then	
  later	
  commented	
  on	
  this	
  discussion,	
  the	
  main	
  contributors	
  
are	
  related	
  to	
  the	
  show,	
  rather	
  than	
  the	
  observers.	
  	
  	
  It	
  is	
  one	
  of	
  the	
  singular	
  times	
  
 28	
  
that	
  I	
  found	
  someone	
  outside	
  of	
  the	
  acting	
  and	
  writing	
  staff	
  commenting	
  on	
  
dialogue	
  between	
  the	
  staff.	
  	
  Usually,	
  it	
  is	
  just	
  writers	
  teasing	
  each	
  other	
  and	
  
occasionally	
  the	
  actors,	
  but	
  having	
  editing	
  staff	
  involved	
  here	
  is	
  relevant	
  and	
  
showcases	
  the	
  wider	
  circle	
  of	
  workers	
  that	
  exist	
  to	
  make	
  the	
  show.	
  	
  It	
  also	
  gives	
  
that	
  staff	
  member	
  a	
  greater	
  prominence	
  to	
  the	
  fandom—although	
  in	
  this	
  case	
  it	
  
doesn’t	
  look	
  like	
  that	
  happened	
  with	
  only	
  one	
  favourite	
  and	
  no	
  retweets.	
  	
  The	
  
editor,	
  outside	
  of	
  the	
  ‘in	
  group’	
  of	
  the	
  writers	
  and	
  actors,	
  can	
  be	
  seen	
  as	
  part	
  of	
  the	
  
molecular	
  group	
  even	
  though	
  he	
  is	
  part	
  of	
  the	
  production	
  of	
  the	
  show.	
  To	
  be	
  part	
  
of	
  the	
  molar	
  group,	
  it	
  is	
  necessary	
  to	
  have	
  a	
  large	
  amount	
  of	
  followers	
  on	
  Twitter,	
  
or	
  at	
  least	
  a	
  large	
  amount	
  commenting	
  on	
  what	
  is	
  said.	
  Those	
  who	
  may	
  be	
  related	
  
to	
  the	
  ‘famous’	
  but	
  do	
  not	
  necessarily	
  have	
  a	
  large	
  amount	
  of	
  followers	
  loose	
  their	
  
right	
  to	
  claim	
  a	
  membership	
  as	
  part	
  of	
  Lévy’s	
  organised	
  group.	
  	
  The	
  fan	
  has	
  more	
  
power	
  here	
  than	
  the	
  editor,	
  as	
  the	
  fan	
  gets	
  more	
  retweets	
  or	
  favourites	
  than	
  the	
  
editor.	
  They	
  also	
  have	
  a	
  community	
  in	
  which	
  there	
  is	
  more	
  support,	
  whereas	
  aside	
  
from	
  the	
  closely	
  grouped	
  writers	
  and	
  actors	
  there	
  is	
  little	
  connection	
  outside	
  of	
  the	
  
group	
  for	
  the	
  editor.	
  	
  	
  
	
  
	
  
	
  
	
  
	
  
	
  
Figure	
  2.6	
  https://Twitter.com/mindykaling/status/555192942709993472	
  
  29	
  
These	
  types	
  of	
  ‘inside	
  jokes’	
  often	
  occur	
  during	
  the	
  live	
  tweeting	
  of	
  the	
  
episode.	
  There	
  is	
  also	
  a	
  similar	
  discourse	
  during	
  the	
  tweeted	
  chats	
  between	
  the	
  
writers	
  during	
  and	
  after	
  writing	
  sessions.	
  This	
  is	
  particularly	
  unique	
  to	
  The	
  Mindy	
  
Project,	
  where	
  the	
  writing	
  staff	
  is	
  close-­‐knit	
  and	
  frequently	
  takes	
  trips	
  or	
  attends	
  
events	
  together.	
  	
  Each	
  writer	
  has	
  their	
  own	
  Twitter	
  persona,	
  and	
  creates	
  a	
  
discourse	
  for	
  the	
  fan	
  to	
  explore,	
  serving	
  as	
  a	
  bigger	
  part	
  of	
  the	
  show’s	
  creative	
  
world	
  and	
  allowing	
  the	
  fan	
  to	
  see	
  ‘behind	
  the	
  scenes’.	
  The	
  group	
  has	
  its	
  own	
  
‘collective	
  intelligence’	
  as	
  their	
  dialogue	
  builds	
  a	
  community.	
  The	
  fans	
  become	
  
invested	
  and	
  watch	
  the	
  interactions	
  on	
  Twitter,	
  Instagram	
  and	
  Facebook,	
  
becoming	
  fans	
  of	
  the	
  individual	
  showrunners,	
  writers	
  and	
  stars	
  rather	
  than	
  just	
  
the	
  show	
  and	
  characters.	
  	
  While	
  these	
  writers	
  may	
  not	
  be	
  celebrities,	
  at	
  least	
  in	
  the	
  
common	
  sense	
  (aside	
  from	
  Mindy	
  Kaling),	
  they	
  are	
  a	
  respected	
  and	
  sometimes	
  
idolized	
  part	
  of	
  the	
  creative	
  process—especially	
  by	
  fans.	
  	
  The	
  amount	
  of	
  
interactions	
  on	
  social	
  media	
  helps	
  to	
  build	
  their	
  presence,	
  especially	
  with	
  Kaling	
  
constantly	
  tweeting	
  both	
  to,	
  and	
  about,	
  the	
  writers.	
  	
  For	
  instance,	
  in	
  Figure	
  2.7,	
  
there	
  is	
  a	
  running	
  joke	
  both	
  in	
  the	
  show	
  and	
  outside	
  of	
  it	
  that	
  Mindy	
  does	
  not	
  know	
  
much,	
  if	
  anything,	
  about	
  sports.	
  	
  A	
  number	
  of	
  her	
  writers	
  and	
  producers	
  are	
  sports	
  
fans,	
  and	
  often	
  talk	
  about	
  football	
  around	
  her.	
  	
  So	
  for	
  her	
  to	
  have	
  written	
  a	
  joke	
  
about	
  football	
  is	
  unprecedented,	
  as	
  seen	
  in	
  Figure	
  2.7.	
  	
  	
  
 30	
  
	
  
Figure	
  2.7	
  https://Twitter.com/mindykaling/status/628598315609821185	
  
	
   David	
  Stassen,	
  often	
  called	
  ‘Sassy	
  Stassen’	
  by	
  the	
  fans,	
  often	
  tweets	
  back	
  and	
  
forth	
  with	
  Kaling	
  and	
  the	
  other	
  writers	
  (Tumblr,	
  2014).	
  	
  His	
  relationship	
  with	
  the	
  
other	
  writers	
  and	
  set	
  is	
  followed	
  by	
  the	
  fans,	
  as	
  he	
  works	
  both	
  in	
  the	
  writers’	
  room	
  
and	
  as	
  a	
  producer.	
  	
  He	
  serves	
  here	
  as	
  a	
  subset	
  of	
  the	
  molar	
  group	
  (as	
  a	
  writer)	
  
while	
  Twitter	
  users	
  follow	
  his	
  actions	
  regarding	
  the	
  show.	
  	
  This	
  provides	
  the	
  fans	
  
with	
  multiple	
  means	
  to	
  see	
  spoilers	
  of	
  the	
  show,	
  especially	
  when	
  pictures	
  of	
  set	
  are	
  
shown	
  on	
  his	
  Twitter	
  and	
  Instagram	
  feeds.	
  	
  Fans	
  will	
  often	
  go	
  on	
  to	
  the	
  pictures	
  
that	
  have	
  been	
  taken	
  in	
  the	
  writers’	
  room	
  to	
  see	
  images	
  of	
  the	
  writers’	
  board	
  for	
  
potential	
  spoilers.	
  	
  This	
  got	
  to	
  be	
  such	
  a	
  problem	
  at	
  the	
  beginning	
  of	
  the	
  third	
  
season	
  that	
  Kaling,	
  Stassen	
  and	
  other	
  writers	
  had	
  to	
  blur	
  the	
  background	
  of	
  their	
  
pictures	
  so	
  details	
  would	
  not	
  be	
  released	
  early	
  (Tumblr,	
  2015).	
  	
  Henry	
  Jenkins	
  saw	
  
this	
  type	
  of	
  accessibility	
  as	
  a	
  possible	
  problem,	
  as	
  creators	
  feel	
  their	
  creative	
  
  31	
  
control	
  slip	
  and	
  the	
  final	
  product	
  spoiled.	
  	
  The	
  use	
  of	
  molecular	
  technology	
  
complicates	
  the	
  relationship	
  that	
  creators	
  can	
  have	
  with	
  their	
  fans,	
  when	
  their	
  
work	
  is	
  spread	
  easier	
  than	
  ever	
  before—especially	
  when	
  it	
  hasn’t	
  even	
  been	
  
released	
  yet.	
  	
  Part	
  of	
  the	
  problem	
  for	
  molar	
  groups	
  is	
  to	
  figure	
  out	
  how	
  to	
  use	
  
molecular	
  technology	
  for	
  their	
  benefit,	
  rather	
  than	
  just	
  to	
  the	
  benefit	
  of	
  the	
  
fandom.	
  	
  It	
  is	
  one	
  thing	
  to	
  be	
  generating	
  buzz	
  and	
  having	
  an	
  invested	
  fandom,	
  but	
  
when	
  your	
  creative	
  product	
  is	
  accessed	
  or	
  released	
  earlier	
  than	
  intended	
  it	
  
undermines	
  where	
  organised	
  and	
  self-­‐organised	
  groups	
  sit	
  in	
  Lévy’s	
  spectrum.	
  	
  
The	
  fandom	
  is	
  able	
  to	
  use	
  molecular	
  technology	
  for	
  their	
  ultimate	
  benefit	
  for	
  
creative	
  spoilers,	
  but	
  ultimately	
  ruin	
  the	
  creative	
  process	
  for	
  themselves	
  and	
  the	
  
molar.	
  	
  	
  
	
  
Figure	
  2.8	
  https://Twitter.com/mindykaling/status/628628370868334593	
  
Other	
  writers	
  who	
  are	
  also	
  part	
  of	
  the	
  creative	
  process	
  get	
  a	
  distinct	
  voice	
  
on	
  Twitter,	
  particularly	
  in	
  their	
  interactions	
  with	
  Kaling.	
  Most	
  of	
  the	
  time	
  it	
  seems	
  
 32	
  
like	
  these	
  interactions	
  could	
  take	
  place	
  by	
  text	
  or	
  in	
  person,	
  but	
  it	
  seems	
  that	
  part	
  
of	
  the	
  intention	
  is	
  to	
  both	
  pander	
  to,	
  and	
  include,	
  the	
  fans	
  in	
  their	
  intensity.	
  	
  This	
  
can	
  be	
  seen	
  in	
  Figure	
  2.8,	
  where	
  Jack	
  Burditt	
  wants	
  to	
  get	
  some	
  snacks	
  from	
  Kaling,	
  
and	
  turns	
  the	
  conversation	
  into	
  ‘creative’	
  ideas	
  for	
  which	
  to	
  ‘break’,	
  or	
  start	
  
writing	
  the	
  next	
  episode.	
  	
  It	
  is	
  interesting	
  to	
  note	
  that	
  molar	
  groups	
  like	
  
@CitiBikeNYC	
  seize	
  on	
  these	
  types	
  of	
  conversation	
  for	
  free	
  promotion,	
  almost	
  
using	
  a	
  more	
  powerful	
  organised	
  group	
  to	
  promote	
  their	
  brand.	
  	
  Frequently	
  these	
  
types	
  of	
  organizations	
  will	
  comment	
  on	
  conversations	
  that	
  mention	
  the	
  group,	
  but	
  
it	
  is	
  interesting	
  to	
  note	
  that	
  they	
  are	
  often	
  not	
  seen	
  any	
  more	
  so	
  than	
  the	
  fandom.	
  	
  
An	
  organization	
  like	
  Citi	
  Bike	
  will	
  not	
  be	
  included	
  to	
  the	
  extent	
  of	
  the	
  fan,	
  who	
  is	
  
more	
  likely	
  to	
  be	
  retweeted,	
  included,	
  or	
  favourited	
  as	
  part	
  of	
  the	
  conversation.	
  
Part	
  of	
  this	
  seems	
  to	
  be	
  a	
  mutual	
  recognition	
  and	
  acknowledgement	
  between	
  the	
  
creators	
  and	
  writers	
  of	
  a	
  show	
  and	
  the	
  fandom:	
  one	
  cannot	
  exist	
  without	
  the	
  other.	
  	
  
While	
  it	
  may	
  be	
  ‘fun’	
  to	
  have	
  a	
  molar	
  organization	
  comment	
  on	
  a	
  post,	
  ultimately	
  
there	
  is	
  no	
  real	
  benefit	
  to	
  viewing	
  numbers	
  of	
  dedication	
  of	
  fans.	
  	
  In	
  this	
  case,	
  it	
  
almost	
  seems	
  that	
  the	
  molecular	
  group	
  of	
  self-­‐organised	
  fans	
  have	
  the	
  most	
  power	
  
on	
  Twitter,	
  because	
  they	
  are	
  to	
  whom	
  those	
  in	
  a	
  ‘molar’	
  position	
  are	
  
communicating,	
  and	
  for	
  whom	
  they	
  are	
  creating	
  their	
  product.	
  Power,	
  here,	
  refers	
  
to	
  Lévy’s	
  views	
  on	
  the	
  knowledge	
  space,	
  where	
  ultimately	
  it	
  is	
  those	
  who	
  know	
  the	
  
most	
  about	
  the	
  television	
  programme	
  that	
  are	
  rewarded.	
  
	
   These	
  types	
  of	
  interactions	
  between	
  writers	
  are	
  becoming	
  more	
  prominent	
  
as	
  television	
  executives	
  put	
  pressure	
  on	
  programmes	
  to	
  use	
  social	
  media.	
  	
  It	
  is	
  
taking	
  place,	
  although	
  differently,	
  with	
  the	
  showrunners	
  of	
  Arrow,	
  as	
  will	
  be	
  
explored	
  in	
  Chapter	
  3.	
  	
  One	
  of	
  the	
  main	
  differences	
  with	
  TMP	
  is	
  that	
  all	
  of	
  its	
  
writers	
  are	
  ‘comedians,’	
  appearing	
  funnier	
  or	
  more	
  amusing	
  than	
  those	
  on	
  a	
  drama	
  
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mfco490_rayner

  • 1.         Sarah  Rayner         A  dissertation  submitted  in  partial  fulfilment  for  the  degree  of   Bachelor  of  Arts  with  Honours  in  Communication  Studies  at  the   University  of  Otago,  Dunedin,  New  Zealand         9th    October  2015  
  • 2.
  • 3.   i   Abstract       In  the  world  of  television,  social  media  has  become  of  the  utmost   importance  in  both  creating  and  maintaining  producers’  /  showrunners’   relationship  with  fans.    In  this  dissertation  I  will  analyse  the  role  of  the  television   showrunner,  critic,  and  fan  on  Twitter,  and  the  dynamic  interplay  that  exist   between  each  group.  To  demonstrate  the  relationship  between  these  groups  I  will   use  Pierre  Lévy’s  work  on  molar  and  molecular  technologies,  as  organised  and  self-­‐ organised  groups,  respectively.    While  Twitter  itself  can  be  seen  as  a  molecular   technology  due  to  its  allowing  tweeters  a  voice  –  the  dynamic  usage  of  the  platform   by  television  networks  and  showrunners  has  both  maintained  and  changed  past   interactions  in  terms  of  power  and  the  knowledge  economy.    Twitter  has  also   allowed  for  a  ‘collective  intelligence’  to  exist  in  the  television  world.  Here,  fans,   creators  and  critics  can  compound  their  knowledge  to  create  new  reliances  and   interplays  between  each  other.    To  employ  Lévy’s  theory,  I  will  use  textual  analysis   of  Twitter  feeds  responding  to  three  different  shows,:  The  Mindy  Project,  Arrow,   and  The  Good  Wife.    By  examining  both  tweets  by  and  between  showrunners,   critics  and  fans  of  each  programme,  the  relationship  between  molar  and  molecular   political  groups  will  be  expanded.    My  work  aims  to  show  that  while  Twitter  is  a   molecular  medium  used  by  the  masses,  it  has  both  empowered  and   disenfranchised  molar  groups  as  television  programmes  have  less  control  over   their  audience.    Critics  and  fandoms  subvert  the  restrictive  control  of  network  and   television  boundaries,  but  are  still  creating  chatter  and  advertising  for  the   programme  they  love  or  ‘love  to  hate.’            
  • 4.  ii   Acknowledgements   First,  I  want  to  extend  my  gratitude  to  my  advisor,  Rosemary  Overell.    Thank  you   so  much  for  helping  me  navigate  this  dissertation  and  spotting  my  mistakes!    I  also   want  to  acknowledge  Holly  Randell-­‐Moon  for  her  help  all  year.    MFCO  Honours   grads,  thank  you  for  making  this  year  so  much  fun.  To  my  flatmates,  your  support   has  been  amazing  and  thanks  for  dealing  with  my  weird  sleeping  hours.    To  my   parents,  thank  you  for  taking  all  my  stressed  out  calls  and  providing  constant   support.    Also,  shout  out  to  Pierre  Lévy  for  retweeting  me—a  highlight  of  my   dissertation  work.       #LiveLikeAlly                              
  • 5.   iii   Table  of  Contents   ABSTRACT  .........................................................................................................................................  I   ACKNOWLEDGEMENTS  ................................................................................................................  II   TABLE  OF  CONTENTS  ..................................................................................................................  III   LIST  OF  FIGURES  ............................................................................................................................  IV   INTRODUCTION  ..............................................................................................................................  1   CHAPTER  1:  TWITTER’S  MOLAR  AND  MOLECULAR  DISPARITY  ....................................  6   1.1  PIERRE  LÉVY’S  ‘HUMAN  COMMUNITIES’  ....................................................................................................  6   1.2  JENKINS  AND  FAN  COMMUNITIES  ..............................................................................................................  12   1.3  CONCLUSION  ..................................................................................................................................................  17   CHAPTER  2:  A  LOOKING  GLASS  INTO  THE  MINDY  PROJECT  WRITERS’  ROOM  .........  18   2.1:  “I  HONESTLY  BELIEVE  MINDY  IS  MY  SPIRIT  ANIMAL”—@TALIAUALIITIA  .......................................  18   2.2:  “I  WROTE  A  TOM  BRADY  JOKE  IN  MY  SCRIPT”-­‐-­‐@MINDYKALING  ......................................................  25   2.3:  #FULLSEASONFORMINDY  .........................................................................................................................  33   2.4  “@MINDYKALING  THAT’S  SO  JOHNNY  DRAMA”-­‐-­‐@EMILYNUSSBAUM  ...............................................  37   2.5  CONCLUSION  ..................................................................................................................................................  40   CHAPTER  3:  A  COLLISION  OF  COMICS  &  TELEVISION  WITH  ARROW  ..........................  42   3.1  “BEWARE!!!  DON’T  LET  THE  GUGGENTROLL  SCHMOOZ  YOU!!”—@ANNADIEK  ...............................  42   3.2  “I  FREAKED  OUT,  I’M  NOT  WATCHING  IT  AGAIN”  –@MARIAINBADMOOD  ..........................................  50   3.3  CONCLUSION  ..................................................................................................................................................  57   CHAPTER  4:  ‘HIGH-­‐BROW’  RESPECTABILITY  ON  THE  GOOD  WIFE  ..............................  58   4.1  “NOT  SOMETHING  LIKE  NCIS”—ROBERT  KING  ....................................................................................  58   4.2  “GET  THIS  HORRIBLE  CHARACTER  OFF  THE  DAMN  SHOW!”  —@DENATCHKA  .................................  61   4.3  “OMG  OMG  NOOOOO  WILL  GARDNER”—@AIRINIE_K  ...............................................................  65   4.4  CONCLUSION  ..................................................................................................................................................  70   CONCLUSION  ..................................................................................................................................  72   REFERENCE  LIST  ...........................................................................................................................  74          
  • 6.  iv   List  of  Figures     FIGURE  2.1  HTTPS://TWITTER.COM/MINDYKALING/STATUS/603785753194176512  ....................  21   FIGURE  2.2  HTTPS://TWITTER.COM/MINDYKALING/STATUS/601940437767589888  ....................  23   FIGURE  2.3  HTTPS://TWITTER.COM/MINDYKALING/STATUS/625686927367213056  ....................  24   FIGURE  2.4  HTTPS://TWITTER.COM/MINDYKALING/STATUS/580548707306901506  ....................  26   FIGURE  2.5  HTTPS://TWITTER.COM/MINDYKALING/STATUS/562807234015821825  ....................  27   FIGURE  2.6  HTTPS://TWITTER.COM/MINDYKALING/STATUS/555192942709993472……………..29   FIGURE  2.7  HTTPS://TWITTER.COM/MINDYKALING/STATUS/628598315609821185  ....................  30   FIGURE  2.8  HTTPS://TWITTER.COM/MINDYKALING/STATUS/628628370868334593  ....................  31   FIGURE  2.9  (ALYSSA  HOMAN  2014)  ..............................................................................................................................  34   FIGURE  2.10  HTTPS://TWITTER.COM/THEHASTIPROJECT/STATUS/532389447963529216  ........  35   FIGURE  2.11  HTTPS://TWITTER.COM/MINDYKALING/STATUS/627148561629622272  ..................  36   FIGURE  2.12  HTTPS://TWITTER.COM/MINDYKALING/STATUS/607348834516111360  ..................  38   FIGURE  2.13  HTTPS://TWITTER.COM/MINDYKALING/STATUS/559178801943289857  ..................  39   FIGURE  3.  1   HTTPS://TWITTER.COM/SEARCH?F=USERS&VERTICAL=DEFAULT&Q=ARROW%20FANS&S RC=TYPD  .........................................................................................................................................................................  44   FIGURE  3.  2  HTTPS://TWITTER.COM/MGUGGENHEIM/STATUS/598153467757080578  .................  45   FIGURE  3.  3  HTTPS://TWITTER.COM/MGUGGENHEIM/STATUS/598521975540068352  .................  46   FIGURE  3.  4  HTTPS://TWITTER.COM/MGUGGENHEIM/STATUS/598521975540068352  .................  46   FIGURE  3.  5  HTTPS://TWITTER.COM/ARROWWRITERS  ....................................................................................  47   FIGURE  3.  6  HTTPS://TWITTER.COM/ARROWWRITERS  ....................................................................................  49   FIGURE  3.  7  HTTPS://TWITTER.COM/SEARCH?Q=%23OLICITY%20%23ARROW&SRC=TYPD  ......  53   FIGURE  3.  8  HTTPS://TWITTER.COM/SMOAKED_DCU/STATUS/619556271570743296  ..................  53   FIGURE  3.9  HTTPS://TWITTER.COM/PIDANKA/STATUS/645506747277385728  ................................  54   FIGURE  3.10  HTTPS://TWITTER.COM/ANGELICA_FIT/STATUS/641748239646093312  ..................  55   FIGURE  4.  1  HTTPS://TWITTER.COM/SEARCH?Q=KALINDA%20%23THEGOODWIFE&SRC=TYPD  .............................................................................................................................................................................................  62   FIGURE  4.  2   HTTPS://TWITTER.COM/SEARCH?Q=NOOOOO%20THE%20GOOD%20WIFE&SRC=TYPD  ..  66   FIGURE  4.  3  HTTPS://TWITTER.COM/UNFORETTABLE/STATUS/448632306136141824  ...............  68   FIGURE  4.4  HTTPS://TWITTER.COM/UNFORETTABLE/STATUS/448638980674691072  ................  69   FIGURE  4.5  HTTPS://INSTAGRAM.COM/P/MTJZPHLG8I/  ..................................................................................  70    
  • 7.   1   Introduction     According  to  Highfield,  Harrington  &  Bruns  (2013),  Twitter  is  a  technology  of   fandom.  This  is  because  Twitter  allows  for  easy  access  and  communication   between  fans  and  with  the  textual  object  of  their  affection,  but  also  allows  for  users   to  give  more  in  depth  commentary  than  was  previously  able.    The  social  network   can  be  seen  as  a  backchannel  to  television  and  other  streaming  audiovisual  media,   as  it  allows  users  a  space  to  offer  their  own  running  commentary  on  a  shared   media  text  as  the  event  unfolds  live  (p.  315).    Some  users  are  even  famous  for  ‘live-­‐ tweeting’  a  programme  during  a  show’s  broadcast.  Other  users  regard  their  fellow   fans’  commentary  valuable,  witty  or  intelligent.    While  Highfield  and  his  colleagues   look  mainly  at  live  events  (specifically  Eurovision)  for  their  case  study,  the  insights   that  they  have  on  Twitter  and  its  uses  for  fandoms  and  television  are  relevant  to   the  broader  uses  of  Twitter  and  scripted  television.    Twitter  allows  users  a  space   for  ‘live’,  relatively  unmediated,  communal  discussion  of  television  programmes   and  an  engagement  with  others.    If  lucky  enough,  they  may  also  see  their   comments  become  part  of  the  broadcast  itself.    Both  @users  and  #hashtags  allow   users  to  tweet  into  the  broadcast  to  see  these  tweets  displayed,  with  directions  to   do  so  being  placed  in  the  bottom  of  the  screen  i.e.  How  to  Get  Away  with  Murder  has   #htgawm  on  the  bottom  right  hand  corner.    Hashtags  like  these  also  allow  the  user   to  reach  outside  their  follower-­‐base  and  into  a  broader  community  of  users,  by   either  searching  or  following  the  hashtag—something  that  works  particularly  well   for  live  events.    However,  Highfield,  Harrington  and  Bruns  point  out  that  “the   network  of  Twitter  users  which  is  formed  from  this  shared  communicative   practice  must  be  understood  as  separate  from  follower/followee  networks.  At  the  
  • 8.  2   same  time,  the  two  network  layers  overlap:  tweets  marked  with  a  specific  hashtag   will  be  visible  both  to  the  user’s  established  followers,  and  to  anyone  else  following   the  hashtag  conversation”  (2013,  p.  316-­‐17).      Twitter  has  become  an  important  part  of  the  ‘audiencing’  process  described   by  Fiske  (2013)  in  terms  of  television.    It  allows  producers  access  to  the  ‘quality  of   audience  engagement’  rather  than  just  the  sheer  ‘quantity  of  viewers’  (p.  317).     Television  theorists  like  Gray  and  Lotz  are  quick  to  point  out  that  “television  is   neither  ‘beating’  nor  ‘losing’  to  new  media  in  some  sort  of  cosmic  clash  of   technology;  rather  television  is  an  intrinsic  part  of  ‘new’  media”  (p.  318).    While   most  tweeting  can  be  considered  a  ‘live’  opinion,  events  on  television  allow  users   to  connect  automatically  and  create  more  viewers  based  around  sensationalism— something  that  would  not  be  as  easily  seen  in  the  movie  theatre,  where  using  a   phone  or  other  technology  is  taboo.        Social  media  can  be  seen,  not  as  a  rival  technology  to  television,  but  as   something  that  supports  a  raft  of  supplementary  or  complementary  activities,   especially  when  it  intrigues  or  forces  viewers  to  change  the  channel.    This  is   especially  evident  in  live  viewing  of  scripted  network  television  ‘events,’  where  a   new  fandom  is  created  for  a  singular  movie.  A  recent  example  of  this  sort  of  ‘event   TV’  is  Sharknado,  a  Syfy  network  production  that  had  millions  of  live  views  and   tweets  despite  (or  maybe  due  to)  it  being  kitschy  or  ‘low  quality.’    The  fans  flocked   together  mainly  to  take  the  movie  to  task  for  its  inaccuracies,  leading  to  a  whole   franchise  of  Sharknado  movies  and  numerous  pop  culture  references.    This  type  of   movie  wouldn’t  usually  be  seen  as  popular,  but  with  an  active  voice  and  response   on  Twitter,  new  viewers  were  brought  to  the  network  and  Syfy  directly  benefited   from  social  media.  However,  just  because  the  ‘event’  was  tweeted  about  numerous  
  • 9.   3   times  does  not  mean  those  tweets  directly  translated  into  ratings,  as  a  Nielsen   study  found  (Kafka  2013).    In  fact,  the  study  found  that  Twitter  only  caused   statistically  “significant  changes”  29  percent  of  the  time  (Kafka  2013).    As  part  of   the  live-­‐tweeting  trend  and  use  of  hashtags,  broadcasters  are  able  to  combat   fragmentation  of  audiences  for  specific  programming  across  a  range  of  platforms   and  viewing  modes  (p.  335).    However,  while  the  network  may  see  themself  as  in   control,  fan  communities  on  Twitter  are  also  able  to  gain  greater  visibility,  perhaps   even  taking  over  a  hashtag.    Such  moments  undermine  Twitter’s  utility  as  a  general   backchannel  for  the  live  event.    There  are  also  fandom  specific  hashtags,  mainly   related  to  either  a  specific  narrative  event  or  coupling—or  even  a  negative   response—that  allows  for  the  viewers  to  wrest  control  of  how  the  television   programme  is  represented  on  Twitter.     Fandoms  have  even  used  Twitter  hashtags  to  ‘save’  shows  which  have  been   cancelled  through  the  creation  and  harnessing  of  trending  hashtags.    I  will  discuss   this  later,  in  Chapter  Two,  in  relation  to  The  Mindy  Project.    Here,  timed  Twitter   ‘meet-­‐ups’  were  organised  by  fans  to  get  the  show  trending  as  a  way  to  boost  the   programme’s  chances  for  renewal.    This  can  be  seen  as  part  of  the  new  mediated   wave  of  fandom;  where  previously  fans  would  write  into  a  network  begging  for  the   show  to  be  saved  and  showing  audience  support,1  now  they  take  to  Twitter.     However,  just  because  a  vocal  fan  group  is  taking  to  Twitter  to  make  demands  (for   example,  more  screen  time  for  an  actor  in  a  drama  pilot)  does  not  mean  that  such   choices  will  be  popular  with  the  wider  audiences  (Highfield  et  al  2013,  p.336).     There  are  such  diverse  fandoms  and  sub-­‐fandoms  present  on,  and  constituted  by                                                                                                                   1  For  example,  previously,  shows  like  Veronica  Mars  even  had  fans  sending  in  Mars  chocolate  bars,   similar  to  the  Chuck  fandom  putting  notes  into  the  Subway  customer  service  boxes,  to  make  a   statement  about  both  the  dedication  and  the  network  of  fans  of  the  show.  
  • 10.  4   social  media  that  their  response  does  not  always  gain  clout  with  showrunners  and   producers.    When  a  show’s  hashtag  trends,  the  programme’s  fandom  may  be   powerful,  but  this  does  not  necessarily  mean  that  the  fandom  mediated  by  Twitter   is  united—particularly  when  concerning  certain  couplings  or  plot  twists.  Twitter   provides  a  platform  for  fannish  self-­‐awareness  and  a  certain  self-­‐determination  of   fans  as  fans.    A  fan  is  able  to  choose  to  be  a  fan  on  Twitter,  and  identify  with  the   label,  by  creating  accounts  and  icons  that  support  a  television  programme.    Twitter   and  other  social  media  are  used  to  establish  and  maintain  communities  of  fandom,   to  exchange  fan  knowledge,  and  to  plan  fan  activities.  However,  while  these   activities  are  directed  at  other  stakeholders  in  fandom,  such  as  broadcasters  and   programmers,  they  also  point  to  an  understanding  of,  and  an  attempt  to  realize,   opportunities  to  ‘game’  the  system  of  the  media  industry  to  generate  conditions   which  support  and  favour  the  object  of  the  fans’  interest.      There  is  a  give  and  take   here  that  is  part  of  the  knowledge  economy,  which  Lévy  discusses,  and  I  will   explore  next.  These  interactions  showcase  that  power  is  not  solely  held  within   either  group,  as  both  need  each  other  to  be  sustained.     My  dissertation  will  explore  how  fans,  showrunners  and  critics  use  Twitter,   and  the  interactions  between  these  groups.  Using  textual  analysis,  I  will  employ   Pierre  Lévy’s  work  on  collective  intelligence  and  organisation  of  governance,   particularly  at  the  molar  and  molecular  level  to  illustrate  how  each  group  fits  into   the  system.  Twitter,  as  a  social  media,  allows  for  new  interactions  that  would  not   previously  exist  in  a  fandom.    I  will  follow  three  Twitter  fandoms—The  Good  Wife,   Arrow,  and  The  Mindy  Project—to  showcase  how  each  group  of  showrunners  and   fans  interact  differently  depending  on  the  environment  and  accessibility  of  the   show’s  producers.    Critics  then  help  to  enforce  the  parameters  of  what  is  acceptable  
  • 11.   5   or  not,  and  draw  distinction  as  a  ‘legitimate’  fan  that  has  more  authority  in  their   opinion  than  others.                                              
  • 12.  6   Chapter  1:  Twitter’s  molar  and  molecular  disparity     Twitter  is  a  network  of  possibilities,  where  interactions  can  be  unexpected   yet  predictable.  Followers  are  able  to  gain  insight  into  the  projected  self  of  the   Twitter  user,  and  create  a  dialogue  that  may  be  unobtainable  in  real  life.    In  this   chapter  I  will  explain  how  the  Twitter  network  works  in  relation  to  fandoms,  and   introduce  how  Pierre  Lévy’s  work  on  molar  and  molecular  technologies  can  be   used  as  a  framework  for  these  engagements.  Expanding  on  this  I  will  look  at  the   organised  and  self-­‐organised  groups  that  exist  as  political  technologies,  creating  a   framework  for  social  network  interactions  and  a  new  wave  of  communication  that   both  empowers  and  dissuades  the  everyday  fan.      Lévy’s  ideas  of  knowledge  and   commodity  culture  will  also  be  examined  in  their  construction  of  power.    I  will  then   explore  these  ideas  in  regard  to  Henry  Jenkins’  work  on  interactive  audiences,  and   the  relationship  that  fan  communities  have  with  television  programmes.         1.1  Pierre  Lévy’s  ‘Human  Communities’   Henry  Jenkins  looks  at  how  ‘interactive  fandoms’  intersect  with  online   technology  in  his  book  Fans,  Bloggers,  and  Gamers,  during  a  time  when  the  ‘digital’   was  only  just  emerging  (2006,  p.  136).    In  the  present,  social  media  has  allowed  for   more  new  interactive  fandoms  to  exist  than  ever  before,  bearing  out  Jenkins’   predictions.  His  work  on  interactive  fandoms  is  built  upon  the  modes  of  citizenship   that  Pierre  Lévy  presents  as  part  of  his  theories  on  technology,  which  will  be  the   focus  of  this  dissertation.       Pierre  Lévy’s  theory  on  technology  and  the  ‘knowledge  space’,  or  what  he   calls  ‘the  cosmopedia’,  illustrates  the  complicated  networks  that  envelope  fandoms   and  television  programme  creators.    Lévy  sees  technology  changing  from  the  
  • 13.   7   molar  to  the  molecular.  ‘Molar’  technology  blindly  manages  objects  in  bulk,  while   ‘molecular’  technology  is  managed  and  controlled  to  a  finer  level  of  detail,  avoiding   mass  production  (1997,  p.  42).    While  he  looks  at  these  technologies  in  terms  of  the   control  of  life,  matter  and  information,  the  most  important  part  of  his  research   concerning  this  dissertation  is  how  political  technologies  take  advantage  of  this   approach.  This  helps  to  provide  a  framework  to  organise  and  legitimate   communities,  and  constructs  how  our  organization  of  social  groups  change  as   technology  grants  new  interactions  and  subversions  between  social  classes.       Molecular  technologies  help  to  showcase  how  social  media  has  allowed  for  the   advancement  from  molar  to  molecular.    Molar  technologies  are  seen  as  “bulk   operations  requiring  heat  or  cold,  with  age-­‐old  processes  that  indistinctly  targeted   entire  populations,  and  slow  to  reorganise  because  of  indiscriminate  methods  of   selection  and  mixing”  (Lévy  1997,  p.  50).    Molecular  technologies,  however,  are   seen  as  operating  on  the  micro  level  and  at  ambient  temperature,  as  part  of  our   evolution  towards  “targeted,  precise,  rapid,  economic,  qualitative,  discrete,   calculated,  and  carefully  implemented  at  a  specific  moment  in  time,  while  closely   following  the  continuous  evolution  of  goals  and  situations”  (Lévy  1997,  p.50).    We   can  see  this  theory  as  referring  to  our  apparent  social  evolution  from  basic  human   interactions  that  limit  with  who  we  can  communicate  with,  to  communication  that   subverts  social  structures,  allowing  the  user  to  talk  to  anyone,  anywhere.     Technologies  such  as  Twitter  showcase  a  movement  towards  a  new  molecular.     They  are  highly  specialized  and  targeted,  while  allowing  for  new  interactions  and   conduct.       These  ideas  can  be  expanded  to  Lévy’s  thoughts  on  political  groups,   especially  with  the  advancement  of  cyberspace.      According  to  Lévy,  the  “possibility  
  • 14.  8   of  cyberspace  allows  us  to  envisage  forms  of  economic  and  social  organization   based  on  collective  intelligence  and  the  enhancement  of  humanity  in  all  its  variety”   (1997,  p.  51).    This  extension  of  social  interaction  and  relations  has  not  been  fully   realized  at  the  point  of  Lévy’s  work  here,  but  is  something  that  we  can  see  is   playing  out  in  the  current  day.      Lévy  sees  that  there  are  three  main  ideal  types   among  the  variety  of  political  technologies,  which  provide  the  framework  for  this   dissertation.    Families,  clans,  and  tribes  are  organic  groups,  and  for  this   dissertation  are  not  relevant  to  the  organization  of  Twitter  and  social  media.     Organic  groups  are  best  seen  in  ‘real  life’  communication,  whereas  social  media   allows  for  new  interactions  between  and  within  other  groups  to  flourish.    Nations,   institutions,  religions,  large  corporations,  as  well  as  the  revolutionary  “masses”  are   organised  groups,  which  undergo  a  process  of  transcendence  or  exteriority  in   forming  and  maintaining  themselves  (1997,  p.  51).    Then,  self-­‐organised,  or   molecular,  groups  realize  the  ideal  of  direct  democracy  within  very  large   communities  in  the  process  of  mutation  and  deterritorialization  (1997,  p.  51).     Lévy’s  ‘organic  groups’  could  be  more  applied  to  Facebook  or  Instagram,  where   family  and  friends  are  much  more  important—as  opposed  to  Twitter  where  a   more  wide-­‐ranging  or  generalised  fandom  community  is  present.    With  a   technology  that  doesn’t  allow  for  every  user  to  know  each  name  and  comprehend   what  is  being  done  as  a  group,  ‘organised’  groups  gain  prominence  as  part  of  molar   technology  on  Twitter  (1997,  p.52).    These  groups  are  run  bureaucratically— where  organised  groups  that  exist  in  the  real  world  carry  over  their  power  into   molecular  technology—a  top  down  system  extending  from  the  real  world  into   cyberspace.    
  • 15.   9    As  I  will  examine  in  this  dissertation,  when  it  comes  to  television  and   Twitter,  the  showrunners  and  writers  hold  the  positions  of  power  at  the  molar   level  as  the  ‘point  leaders’  of  their  programme.    They  are  the  clearly  the  ‘organised’   group.    ‘Self-­‐organised’  groups  provide  an  advancement  of  molecular  technologies   and  create  a  new  system  that  can  ‘”develop  and  redevelop  their  projects  and   resources,  reorganizing  in  real  time”  (1997,  p.  53).      These  groups  show   advancement  from  the  previous  organised  structure  and  allow  for  a  new  wave  of   citizen  empowerment.    Twitter  allows  for  this  new  mode  of  direct  democracy  to   take  place,  where  any  ordinary  band  of  citizens  can  rise  up  and  take  hold  of  a   movement  or  create  a  new  order  that  places  the  power  away  from  only  the  molar.     In  the  case  of  this  study,  ‘self-­‐organised’  groups  are  represented  by  the  fandoms,   where  new  organization  has  allowed  for  larger  groups  and  sub-­‐groups  of  active   users  that  can  both  celebrate  and  disseminate  the  work  of  the  molar  (in  this  case   television  showrunners).    Within  this  structure,  we  also  need  to  account  for  the   television  critic—a  recognised  figure  that  has  power  and  sway  in  the  arts   community  but  fails  to  have  the  creative  prominence  or  larger  recognition   assigned  to  showrunners.      Pierre  Lévy’s  ideas  on  political  technologies  fails  to  see   a  direct  place  for  critics,  and  is  best  seen  as  a  ‘lesser’  organised  group  that  is   somewhat  self-­‐organised,  while  still  existing  in  the  world  of  molar  technologies  as   part  of  the  mass  management  of  society.    The  role  of  the  critic  is  a  complicated  one   in  correlation  to  fandoms  and  television  creators,  giving  both  re-­‐affirmation  and   critique  to  both  groups.2     The  social  organization  of  Twitter  allows  us  to  see  how  the   advancement  of  cyberspace  has  allowed  Lévy’s  vision  of  the  new  molecular  world                                                                                                                   2  This  will  be  further  explored  in  further  detail  in  chapter  four.      
  • 16.  10   to  take  place.  However,  molar  organised  groups  can  still  take  advantage  of  this   technology  and  reaffirm  their  place  in  society.    This  creates  a  new  power  dynamic   that  questions  who’s  ‘really’  in  charge,  with  either  molar  or  molecular  groups   holding  power  at  different  times.    Through  all  of  these  manifestations  we  can  see   another  development  that  Lévy  dubs:  ‘collective  intelligence.’  This  refers  to  the   knowledge  available  to  all  members  of  a  community,  as  opposed  to  shared   knowledge,  which  refers  to  information  known  by  all  members  of  a  community.       He  describes  his  vision  of  ‘collective  intelligence’  as  an  ‘achievable  utopia’—not   something  that  grows  inevitably  from  the  new  configuration  of  technologies  but   rather  something  we  must  work  toward  and  fight  to  achieve  (Jenkins  2006,  p.   134).      In  terms  of  the  fandom  and  Twitter,  it  allows  all  of  the  groups  spoken  of   here  (showrunners,  fans  and  critics)  to  band  together  in  their  knowledge  to  both   influence  and  create  a  collective  bank  of  information  surrounding  a  television   programme.    This  serves  to  benefit  all  groups  and  showcases  the  benefit  of   molecular  technology  for  all  of  Lévy’s  political  groups  as  advancement  passes  by   the  old  world  order.       Another  key  point  of  Lévy’s  theory  is  his  view  on  sources  of  power.  There   are  four  potential  sources—nomadic  mobility,  control  over  territory,  ownership   over  commodities,  and  mastery  over  knowledge  (Jenkins  2006,  p.  144).    In  relation   to  my  dissertation,  it  can  be  seen  that  the  emergent  knowledge  cultures  (the   fandom)  never  fully  escape  the  influence  of  commodity  culture  (the  television   programme),  any  more  than  commodity  culture  can  totally  function  outside  the   constraints  of  its  medium.    Knowledge  cultures,  like  those  on  Twitter,  instead  alter   the  way  that  commodity  culture  operates.    Within  the  culture  industries,   commodities  that  circulate  become  resources  for  the  production  of  meaning:    
  • 17.   11   The  distinctions  between  authors  and  readers,  producers  and  spectators,   creators  and  interpretations  will  blend  to  form  a  reading-­‐writing  continuum,   which  will  extend  from  the  machine  and  network  designers  to  the  ultimate   recipient,  each  helping  to  sustain  the  activities  of  the  others  (Lévy  1997,  p.   121).      Creative  activity  will  shift  from  the  production  of  text  or  regulation  of   meaning  toward  the  development  of  a  dynamic  environment.    Lévy  sees  that  an   artist  will  now  construct  an  environment  that  involves  its  recipients  as  part  of  a   new  system  of  communication  and  production.    Interpreters  of  the  artist’s  medium   become  actors,  and  their  interpretation  enters  ‘the  loop’  with  collective  action  as   part  of  a  communal  event  (Lévy  1997,  p.  123).    Twitter,  in  this  case,  allows  for   knowledge  cultures  to  alter  the  commodity  culture  and  create  a  loop  ‘with   collective  action’.    Power  here  is  dynamic:  while  commodity  culture  will  always  be   a  part  of  the  knowledge  communities,  with  molecular  technology  it  becomes  more   dynamic  and  less  one-­‐sided.    In  Lévy’s  world,  idealized  communitarianism  takes   place  as  molecular  technology  advances  and  organised  groups  are  broken  down.     However  with  the  case  of  Twitter,  knowledge  culture  exists  under  that  of  the   commodity  making  room  for  subversions.    Twitter  allows  for  discussion  and   interpretations  that  admit  the  fan’s  entrance  to  the  loop  of  creative  interpretation,   and  to  have  a  relationship  with  the  programme  and  showrunners.         Within  the  television  industry,  there  has  been  panic  over  interactive   audiences  and  their  ability  to  act  independently  from  a  television  programme.     Lévy  sees  this  as  shortsighted:  “By  preventing  the  knowledge  space  from  becoming   autonomous,  they  deprive  the  circuits  of  commodity  space  …  of  an  extraordinary   source  of  energy.”  The  knowledge  culture  serves  as  the  “invisible  and  intangible   engine”  for  the  circulation  and  exchange  of  commodities  (Lévy  1997,  p.  237)  Part  
  • 18.  12   of  the  worry  is  over  legal  issues,  where  a  programme  producer  may  feel  they  have   rights  to  their  content  and  that  their  ‘fandom’  is  taking  advantage  of  them.    This   can  be  seen  by  the  show  Mad  Men,  where  the  show’s  creators  were  concerned   about  a  parody  Twitter  account  and  its  legality.    Showrunner  Matt  Weiner  explains   his  position:    I  will  say  that  we  owe  a  lot  to  Twitter  at  Mad  Men,  it  kind  of  happened  […]  in  the   advertising  business  when  it  began,  and  one  of  the  earliest  developments  on  the   show,  which  was  confusing  to  us,  was  that  all  these  people  on  Twitter,  […]   adopting  the  personalities  of  the  characters  and  AMC’s  first  reaction  was  “we   own  these  characters!”  […]  They  were  going  to  have  a  lawsuit  to  stop  people,   you’re  laughing  about  it,  but  it’s  intellectual  property  which  I  know  nobody  cares   about,  and  then  suddenly  the  realization  happened,  […]  we  were  like,  this  is  a   boatload  of  free  publicity  and  an  investment  from  the  audience  where  there  is  a   direct  conversation,  […]  that’s  how  I  even  heard  about  Twitter.  To  this  day,  some   of  the  funniest  things  that  have  ever  been  written  about  the  show  have  been  […],   I  don’t  know  if  you  have  seen  this,  is  Don  Draper,  there’s  a  thing  who’s  getting   faxes  and  things,  and  in  terms  of  its  relationship  with  the  show,  I  don’t   participate  in  it,  and  I’m  a  little  bit  troubled  by  those  who  don’t  pay  full  attention   to  the  show,  but  I’ve  learned  to  let  go  of  that.    (Variety  2015)   Lévy’s  work  calls  for  a  relationship  that  forgoes  these  sorts  of  legal  issues,  and   instead,  as  shown  by  Mad  Men,  becomes  a  dynamic  of  creation  and  interpretation.   The  programme  grows  and  becomes  a  part  of  the  fandom  as  well  as  the  creators,   giving  new  life  to  the  fandom  and  showrunners  as  they  form  a  new  relationship   based  on  molecular  fluidity  rather  than  molar  rigidity.   1.2  Jenkins  and  Fan  Communities   According  to  Henry  Jenkins,  online  fan  communities  may  be  the  some  of  the   most  fully  realized  versions  of  Lévy’s  ‘cosmopedia’,  or  knowledge  space:  expansive  
  • 19.   13   self-­‐organizing  groups  focused  around  the  collective  production,  debate,  and   circulation  of  meanings,  interpretations,  and  fantasies  in  response  to  various   artefacts  of  contemporary  popular  culture  (2006,  p.  137).    Unlike  Pierre  Lévy’s   ‘organised’  groups,  fandoms  have  long  been  virtual  communities  (“imagined”  and   “imagining”  communities),  defining  their  memberships  through  affinities  rather   than  localities  (2006,  p.137).        Jenkins  credits  science  fiction  fandoms  as  seminal  in   the  emergence  of  these  knowledge  communities.    Early  science  fiction  fans  formed   an  informal  postal  network  circulating  letters  and  amateur  publications.     Conventions  then  allowed  for  face-­‐to-­‐face  interactions  between  fans  from  across   the  country  or  the  world.    The  science  fiction  fandom  was  unique  at  the  time  for   the  participants  desire  to  break  into  the  writing  world  through  fan  influenced,   commercially  distributed,  work  (Jenkins  2006,  p.  138).    This  type  of  interaction  has   spread  to  the  world  of  the  present  day  fan,  where  fans  of  comedy,  drama  and  other   genres  have  created  fan  work  to  extend  the  ‘world’  of  the  programme  to  new  and   alternate  storylines.    Twitter,  Tumblr  and  other  platforms  allow  fans  to  ‘publish’   their  work  without  necessary  authority,  showcasing  the  power  of  molecular   technology  as  the  masses  gain  equal  opportunity.    Jenkins  uses  his  work  to   illustrate  how  fans  were  the  first  adopters  of  digital  technologies.    Within  the   scientific  and  military  institutions  where  the  Internet  was  first  introduced,  science   fiction  has  long  been  a  literature  of  choice  (Jenkins  2006,  p.  138).    Accordingly,   slang  and  social  practices  on  early  online  message  boards  were  modelled  on  the   sci-­‐fi  fandom,  and  mailing  lists  that  focused  on  fan  topics  took  their  place  alongside   discussions  of  technological  or  scientific  issues  (Jenkins  2006).    From  this,  Jenkins   sees  that  cyberspace  can  be  ‘fandom  writ  large’  (2006,  p.  138).  Social  media  has  
  • 20.  14   extended  this  concept,  as  cyberspace  grows  to  create  an  all-­‐encompassing  social   fandom  with  overlapping  fannish  communities  within  the  space.     The  media  can  be  seen  as  a  molar  technology,  reproducing  the  same   message  to  the  masses,  while  digital  technology  allows  for  this  to  become  fluid  and   showcase  opinions  that  create  ‘fandoms’  (Lévy  1997,  p.  47).    The  Internet  breaks   down  the  media  and  allows  for  new  meanings  and  ways  of  order  that  could  not   previously  exist,  or  previously  existed  as  a  subversion  of  molar  control.    Fandoms   allow  for  the  bonding  of  mass  citizens  into  self-­‐organised  groups  to  subvert  the   power  structure  and  create  ‘power’  outside  of  what  molar  groups,  in  this  case   showrunners  and  critics,  possess.    The  reconstitution  of  these  fandoms  as  digital   enclaves  does  not  change  all  elements  of  the  group,  particularly  in  relation  to  the   digital  divide  and  gender  politics.    Jenkins  notes  that  women  were  left  behind  as   they  lacked  computer  access  and  technical  literacy  (Jenkins  2006,  p.  139).      Heated   debates  also  occurred  at  conventions  as  fans  were  angered  at  being  left  behind   when  old  fan  friends  moved  online.    Yet,  as  with  multiple  fan  communities,  some   insured  that  valued  members  learned  to  use  the  new  technologies,  since  “for  them,   there  is  little  benefit  to  net  access  unless  many  of  their  friends  have  it”  (Jenkins   2006,  p.  139).       The  introduction  of  high-­‐speed  networked  computing  constituted  an   epistemological  turning  point  in  the  development  of  Lévy’s  collective  intelligence.     The  fandom  was  already  a  knowledge  culture  well  before  the  Internet,  and  the   digital  environment  only  served  to  increase  the  speed  resulting  in  what  Matthew   Hills  calls  “just  in  time  fandom”  (op.  cit.  in  Jenkins  2006,  p.  141).    While  Jenkins   talks  of  the  fandom  going  online  right  after  an  episode  has  aired,  technology  like   Twitter  allows  for  the  fandom  to  broadcast  their  reactions  live.  This  creates  a  real-­‐
  • 21.   15   time  representation  of  fans’  emotions  throughout  the  broadcast.    However,  this   also  doesn’t  take  into  account  digital  streaming  platforms,  which  allow  the  viewer   to  watch  an  episode  at  any  time.    Fan  communities  then  overlap  timelines  and   views  as  data  can  be  both  reanalysed  or  postponed—as  many  viewers  did   watching  The  Good  Wife  explored  in  Section  4.3.    Jenkins’  work  illustrates  that   fandoms  have  moved  beyond  calling  a  close  friend  to  discuss  an  episode,  to  going   online  to  both  share  experiences  with  multiple  other  fans  and  access  a  broader   range  of  perspectives.    As  the  fandom  expands  globally,  fandom  becomes  much   more  effective  as  a  platform  for  consumer  activism.    As  will  be  explored  through   The  Mindy  Project  in  Chapter  3,  fans  can  organise  to  save  a  show  and  create  an   infrastructure  for  “supporting  critical  dialogue,  producing  annotated  programme   guides,  providing  regular  production  updates,  and  creating  original  fan  stories  and   artwork”  (Jenkins  2006,  p.  142).    All  of  this  has  made  the  fandoms  part  of  the   mainstream  rather  than  subculture,  with  more  Internet  users  engaged  in  some   form  of  fan  activity.    Previous  to  molecular  technologies,  dramatic  programmes   like  The  Good  Wife  would  only  have  dedicated  viewers  rather  than  ‘fans’,  as  fans   were  mainly  part  of  ‘cult’  science  fiction  television.    With  social  media  and  digital   technologies,  fandoms  have  increased  to  genres  outside  of  science  fiction.   Jenkins  states  that  increased  visibility  and  cultural  centrality  has  been  a   mixed  blessing  for  a  community  used  to  speaking  from  the  margins.    The  speed   and  frequency  of  communication  has  allowed  for  a  new  intensity  in  the  social   bonds  within  the  fan  community,  yet  with  new  members  easily  joining  the   ‘community’,  fans  may  feel  ostracized  as  it  rapidly  expands.    Online  fan  discussions   also  have  problems  when  new  members  join,  as  “groups  who  functioned  more  or   less  autonomously  offline  have  radically  different  responses  to  the  aired  material”  
  • 22.  16   (Jenkins  2006,  p.  142).    A  show  like  Arrow  exemplifies  this  with  splintering  factions   between  ‘shippers’  and  dedicated  comic  book  readers,  as  will  be  explored  in   Section  3.2.    As  more  public  debates  are  created,  the  groups  can  splinter  and  create   tensions,  especially  when  considering  the  divisiveness  of  plot  points  like  ‘love   triangles.’       Jenkins  work  about  interactive  audiences  looks  at  scholars  like  Andre   MacDonald  and  Nancy  Baym  to  contrast  the  ideas  of  Pierre  Lévy,  with  both   suggesting  a  constant  tension  between  producing  knowledge  and  sustaining   affiliations.  Lévy’s  ‘global  village’  imagines  a  process  through  which  a  knowledge   community  develops  a  set  of  ethical  standards  and  articulates  mutual  goals.     Jenkins  sees  that  fandoms  often  have  difficulty  arriving  at  any  type  of  consensus   due  to  the  democratised  nature  of  molecular  technology.    Utopian  aspirations  are   seen  as  constantly  being  tested  against  unequal  experiences,  levels  of  expertise,   access  to  performers  and  community  resources,  control  over  community   institutions,  and  the  degree  of  investment  in  fan  traditions  and  norms  (Jenkins   2006,  p.  143).        The  desire  to  avoid  such  conflicts  can  lead  to  an  artificial   consensus  that  shuts  down  the  desired  play  with  alternative  meanings.    His  theory   sees  that  expanded  membership  lessens  the  cohesiveness  of  the  fandom,  almost   disempowering  the  movement.    With  the  power  that  fans  have  today  in  the   television  world,  it  begs  the  question  of  how  divisive  fan  disagreements  can  get.  As   long  as  they  do  not  destroy  the  fandom  and,  rather,  shed  new  light  on  creative   content,  any  argument  can  be  seen  as  constructive  exploration.    Artificial   consensus  exists,  but  the  uniqueness  of  the  fandom  and  of  social  media  is  that   opinions  can  still  be  spread  even  without  an  ‘agreement,’  whether  independently   or  in  small  factions.    Twitter  has  allowed  for  new  ideas  to  come  to  light  that  may  
  • 23.   17   not  be  considered  in  the  majority,  but  are  still  able  to  exist  as  part  of  the  dynamic   network  that  is  the  Internet.       1.3  Conclusion     This  chapter  has  illustrated  the  ways  in  which  Pierre  Lévy’s  theory  of   knowledge  space  applies  to  television  and  social  media,  primarily  Twitter.    The   first  section  focuses  primarily  on  Lévy’s  theory  of  molar  and  molecular   technologies  in  the  knowledge  space.    I  have  also  looked  at  the  ways  in  which   political  technologies  are  constituted  into  organised,  self-­‐organised  and  organic   groups,  which  is  the  backbone  of  my  dissertation.    Jenkins  work  is  then  looked  at  in   terms  of  fandoms  in  combination  with  Lévy,  to  provide  both  a  critique  and  an   analysis  of  the  development  of  fans.    Using  the  explained  theory,  I  will  apply  the   concepts  to  The  Mindy  Project,  Arrow,  and  The  Good  Wife  in  the  next  chapters,   respectively.                          
  • 24.  18   Chapter  2:  A  Looking  Glass  into  The  Mindy  Project   Writers’  Room     Mindy  Kaling’s  self-­‐created  programme  The  Mindy  Project  (TMP)   exemplifies  how  Twitter  can  be  used  by  showrunners  to  connect  and  benefit  from   fans,  to  create  a  shared  knowledge  economy  around  the  show.    Kaling  built  her   programme  out  of  her  use  of  Twitter.  Her  firm  grasp  of  the  medium  serves  to   benefit  the  show.  Using  Lévy’s  work,  I  understand  Kaling  and  her  group  of  writers   as  operating  at  a  highly  molecular,  organised  level.  They  create  a  new  wave  of   interconnectivity  for  her  fanbase  to  watch.  With  this,  we  can  also  see  how  her  fans   might  subvert  the  usual  lines  between  organised  and  self-­‐organised  groups,  as  new   interactions  between  fans  and  writers  emerge  as  part  of  Twitter’s   interconnectivity.  Kaling’s  use  of  Twitter  provides  a  strong  example  of  the  molar   position  of  fandoms,  by  showcasing  how  social  media  can  create  a  fan-­‐base  and   grow  through  proper  usage  as  a  molecular  technology.    While  there  are  different   levels  of  power  perpetuated  by  molar  and  molecular  operations,  the  overall  effect   of  Twitter  showcases  that  there  can  be  new  molecular  interactions  between  the   two.    I  explore  this  through  a  textual  analysis  of  the  employment  of  hashtags  by   fans  to  pressure  networks  to  ‘save’  the  show  from  cancellation.    The  chapter  will   also  explore  the  relationship  that  The  Mindy  Project  has  with  television  critics,  and   how  these  writers  fit  in  to  the  molar  portion  of  Pierre  Lévy’s  work.   2.1:  “I  honestly  believe  Mindy  is  my  spirit  animal”—@taliaualiitia   Mindy  Kaling  began  as  a  comedy  and  television  writer.    Her  first  major  job   was  for  The  Office,  where  she  wrote  and  acted.    While  doing  this,  she  created  her  
  • 25.   19   own  blog  and  connected  with  fans  (mainly  young  women)  of  The  Office  and  her   previous  comedic  work.    The  blog  allowed  her  to  connect  with  fans  on  topics  like   fashion  and  pop  culture,  rather  than  just  sharing  her  comedy  and  thoughts  on  The   Office.      However,  with  the  rise  of  Twitter,  Kaling  became  one  of  the  early  users  of   the  social  media  site.  Kaling  didn’t  “join  Twitter  to  hawk  her  stuff,  but  rather  she   was  just  coming  up  with  jokes  and  too  lazy  to  find  a  notebook”  (Karpel  2012).     During  her  time  at  The  Office,  Kaling’s  social  media  followers  were  vastly  greater   than  those  of  the  lead  actors  on  the  show.    Steve  Carell,  the  lead  actor,  had  650,000   followers  during  its  airing,  Kaling,  on  the  other  hand,  had  1.8  million  (Karpel   2012).      Most  of  this  can  be  seen  as  part  of  her  dedicated  engagement  with  the   medium,  where  she  employs  @mentions  and  multiple  tweets  a  day  to  keep  her   followers  both  entertained  and  connected.    She  also  uses  Twitter  to  build  her   identity  as  a  comedy  writer,  rather  than  a  ‘celebrity’—a  subjectivity  that  she   frames  as  different,  or  opposed  to  ‘comedy  writer’:     People  don’t  want  to  listen  to  a  celebrity  tweeting  about  their  charities  and   shows.  That’s  why  comedy  writers  do  well—we  put  out  little  funny  ideas.   (Karpel  2012)   Rather  than  seeing  herself  as  above  the  fray  as  a  ‘celebrity’  in  the  molar,   organised  group,  she  relates  herself  to  the  norm  of  the  rest  of  her  followers,  by   trying  to  relate  to  them  on  a  comedic  rather  than  privileged  level.    However,   showrunners  are  becoming  increasingly  well  known  as  the  ‘new  age  of  television’   occurs,  creating  a  new  wave  of  what  we  consider  to  be  ‘celebrity’  and  fame.    The   ‘new  age  of  television’  refers  to  the  high-­‐quality,  scripted  content  of  American   television  programming  recognised  internationally,  also  referred  to  as  the  ‘Golden   Age  of  Television’  (Carr  2014).        While  there  is  certainly  a  public  obsession  with  
  • 26.  20   celebrity  and  celebrity  culture,  there  is  a  necessity  to  still  appeal  to  the  ordinary   fan  and  give  them  a  sense  that  they  are  accessing  the  authentic  self.      I  should   mention  here  that  when  referring  to  celebrity,  I  am  looking  at  the  noun  meaning  ‘a   famous  person’.    There  is  a  binary  quality:  you  are  either  a  celebrity,  or  you  are  not   (Marwick  &  Boyd  2011,  p.  140).    This  is  part  of  the  molar  technology  of  Lévy’s   theory,  where  the  molar  group  is  elevated  and  set  apart  from  molecular.    The   celebrity  is  part  of  the  molar,  and  will  always  be  set  apart  from  the  rest  of  the   population,  because  they  are  ‘famous.’    While  the  showrunner  and  writer  are  not   necessarily  considered  part  of  the  ‘celebrity’  sphere,  they  are  still  set  apart  from   ordinary  viewers,  as  they  are  part  of  Hollywood.    Mindy  Kaling  faces  a  particularly   unique  situation  where  she  is  both  the  showrunner  and  lead  actor  of  her  show,  so   a  ‘celebrity’  status  becomes  unavoidable  as  she  is  thrust  into  the  limelight.    While   she  did  not  consider  herself  to  be  part  of  the  celebrity  sphere  and  more  of  a   comedy  writer  at  the  time,  her  style  has  changed,  as  has  her  tweeting  with  more   reference  to  both  other  ‘celebrities’  and  products.    However,  her  personality  as  a   comedy  writer  on  Twitter  has  remained  the  same  and  kept  her  appeal  as  a  role   model  to  young  women.    Since  she  already  had  a  fan  base,  it  was  much  more  about   extending  it  as  a  part  of  the  show  rather  than  having  to  create  a  social  media   account  like  the  showrunners  of  Arrow  who  I  will  describe  in  Chapter  3.      Mindy’s  interaction  with  her  fans  demonstrates  how  molar  and  molecular   groups  collide  using  social  media.    Kaling  will  frequently  respond  to  her  fans   (Figure  2.1).    A  key  aspect  on  Twitter  feeds  of  organised  groups  is  conversations   between  fans  that  tag  other  users  in  the  conversation.    In  Figure  2.1,  two  girls   converse  /  tweet  about  Mindy  Kaling  and  bonding  online,  using  the  @MindyKaling   Twitter  username  to  get  Kaling’s  attention.    Kaling,  having  seen  this,  replies  by  
  • 27.   21   tagging  both  of  the  girls  and  responding  ‘baes’  with  a  heart  emoji.    This  speaks  to   the  appreciation  she  has  for  her  fans  in  response  to  their  feeling  that  Kaling  is  a   ‘spirit  animal’  with  which  with  they  identify.    While  Kaling  gets  hundreds,  if  not   thousands,  of  tags  in  these  types  of  conversations,  it  becomes  obvious  when   looking  at  her  feed  that  she  makes  a  conscientious  effort  to  respond  to  her  fans.     These  fans  then  have  a  higher  placement  in  the  fandom  as  they  have  had  direct   response  to  their  praise,  rather  than  it  just  being  one-­‐sided.    Jenkins  uses  this  in   his  work  on  fandoms,  where  there  are  ‘elite’  members  of  the  fandom  that  have  a   privileged  position  over  others    (Jenkins  2006,  p.  138).    With  more  knowledge  on   production  or  more  conversations  with  actors  and  producers,  the  fan  becomes   more  valuable  overall  to  the  fandom.       Figure  2.1  https://Twitter.com/mindykaling/status/603785753194176512  
  • 28.  22     Similarly,  Figure  2.2  shows  how  dedicated  the  fandom  is  to  both  Mindy   Kaling  and  her  show.  These  tweeters  create  artwork  and  share  it  on  Twitter  to   demonstrate  their  dedication.  This  sort  of  activity  is  common  in  most  fandoms,   especially  in  the  Arrow  fandom  where  illustrations  play  a  key  part  in  the  comic   book  world  (explored  in  3.1).    The  fandom  seems  to  have  a  direct  relationship  with   Mindy  Kaling,  both  as  the  actor,  showrunner  and  comedy  writer.    She  becomes   more  of  a  personality  than  an  individual  worker,  and  showcases  the  complicated   relationship  that  showrunners  have  as  part  of  the  ‘molar’  world.    Molarity  here   does  not  allow  for  the  showrunner  to  remain  independently  a  showrunner,  but  to   create  dialogue  with  the  fans  while  asserting  their  dominance  as  the  show’s   creator.    Her  power  is  demonstrated  through  her  loyal  band  of  followers  both  pre-­‐   and  post-­‐television  programme,  creating  an  interesting  example  of  how  fandom   works  through  social  media.    Twitter  allows  for  connections  between   showrunners,  stars  and  fans  in  a  way  that  previously  would  not  have  been   fathomable.    Even  social  media  sites  like  Facebook  or  Tumblr  do  not  allow  for  this   close  of  communication.  @MissChris423  shares  her  love  for  Mindy  (in  Figure  2.2)   through  fan  artwork,  which  takes  place  in  the  physical  world  of  self-­‐organised  fan   groups—and  outside  of  molar  creative  control.    
  • 29.   23     Figure  2.2  https://Twitter.com/mindykaling/status/601940437767589888     Fans  are  also  able  to  access  details  regarding  the  production  schedule  and   daily  events  that  occur  on  set  via  Twitter.    While  this  will  be  explored  in  more   depth  in  section  2.2,  it  is  important  to  note  that  Kaling  tweets  out  certain  spoilers,   or  information  regarding  the  set  and  responses  to  fan  questions.    As  seen  in  Figure   2.3,  Kaling  has  tweeted  out  the  roster  for  those  shooting  on  set  on  the  first  day   back  of  season  4.    It  gives  fans  a  chance  to  see  who  will  be  on  set,  especially  when   there  are  potentially  fan  favourite  characters  or  guest  stars.3.    However  with  one  of   the  main  characters,  Danny,  not  on  the  call  sheet,  fans  questioned  what  his  role   was  on  set  that  day.  Kaling  was  quick  to  assure  that  both  he  and  Jeremy,  another   character,  started  the  next  day.  This  sort  of  immediacy  that  molecular  technology                                                                                                                   3  In  the  case  of  Figure  2.3,  Mark  and  Jay  Duplass  sometimes  guest  star  as  the  midwives  who  work  in   the  office  above  the  main  characters.  
  • 30.  24   provides  the  fandom  allows  for  them  to  be  more  powerful  and  request  information   out  of  the  molar  group  rather  than  stuck  just  receiving  information.         Figure  2.3  https://Twitter.com/mindykaling/status/625686927367213056     As  I  will  explore  in  the  next  section,  these  types  of  interactions  are  part  of  a   larger  network  of  relations  between  the  writers  and  staff  of  The  Mindy  Project.    The   fan  does  not  have  to  rely  only  on  the  showrunner  to  release  information  on  the   television  show,  as  both  the  other  writers  on  the  show  and  many  of  its  stars   participate  in  social  media.    However,  set-­‐ups  like  live  tweeting  give  the  fans  direct   participation  in  an  event  and  a  connection  with  the  writers,  as  well  as  an  ability  to   learn  backstage  information.  As  I  will  explore  in  section  2.2,  this  can  even  apply  to   the  ‘inside  jokes’  of  the  writer’s  room,  where  the  fan  can  both  become  an  observer,   participant  and  commentator.      
  • 31.   25   2.2:  “I  wrote  a  Tom  Brady  joke  in  my  script”-­‐-­‐@mindykaling   One  of  the  most  interesting  parts  of  TMP’s  interactions  with  Twitter  is  the   access  to  constant  communication  between  Kaling  and  her  writers.  It  has  become   more  common  today  for  television  writers  and  showrunners  to  be  on  Twitter.     Usually  they  live-­‐tweet  an  episode  or  give  spoilers  about  the  creative  process.     What  The  Mindy  Project  does  differently  is  that  it  brings  fans  into  the  squabbles  or   gossip  that  occurs  in  (and  out)  of  writing  and  production.    The  fan  becomes  both  a   witness  and  part  of  the  conversation,  rather  than  an  outsider  with  a  link  only  to  the   finished  product.    The  term  ‘link’  refers  to  the  different  means  of  access  to  the   television  program,  whether  viewed  live  or  online  by  a  number  of  different   sources.  The  Twitter  relationship  between  fans  and  producers  showcases  the  ways   in  which  molecular  technology  can  be  used  by  showrunners  and  other  molar   groups  to  create  dialogue  with  fans  and  validate  their  place  in  the  larger   community.  While  the  fandom  may  not  be  a  part  of  the  writer’s  room,  their  ability   to  participate  as  a  Twitter  commentator  or  spectator  allows  them  entrance  into  the   previously  closed  off  molar  group  of  the  show’s  producers.    The  fan  may  not  have   the  same  social  or  political  rank  as  the  showrunner  or  programme  writer,  but  they   can  gain  status  in  the  fan  community  through  their  access  to  the  programme’s   process  and  its  participants.    Certain  fans  may  even  become  known  to  the  writers  /   producers  individually,  rather  than  as  just  part  of  the  self-­‐organised  group  of  TMP   fans  on  Twitter.    The  Mindy  Project  allows  the  fan  to  see  ‘through  the  looking  glass’   and  be  part  of  the  inside  jokes  that  exist  in  writing  and  production.    This  is   especially  evident  during  live  tweeting,  when  both  stars  and  writers  participate  in   the  commentating  process.      
  • 32.  26   Mindy  Kaling,  as  the  showrunner  and  star,  will  live  tweet  titbits  about  the   show  as  it  airs,  as  seen  in  Figure  2.4.    In  this  instance  she  is  tweeting  about  The   Mindy  Project  finale,  as  indicated  by  #MindyFinale.  She  gives  fans  and  viewers  an   insight  into  the  dramatic  scene  of  the  episode  when  Danny  refers  to  his  mother  as   ‘mommy’  in  an  emotional  rant.    Kaling  is  quick  to  point  out  that  it  was  at  her   writer’s  suggestion  that  the  line  was  added,  giving  creative  ownership  specifically   to  him  rather  than  the  show  in  general.  This  tweet  shows  both  the  struggle  that   occurred  in  the  filming  of  the  scene  as  well  as  @davidstassen’s  sensibility  on  set  as   a  writer  under  pressure.    The  number  of  favourites  and  retweets  displayed  in   Figure  2.4  shows  the  level  of  appreciation  that  fans  have  for  her  insight.       Figure  2.4  https://Twitter.com/mindykaling/status/580548707306901506   Ike  Barinholtz,  another  writer  on  the  show,  is  often  tweeted  to  and  about  by   Kaling,  and  their  relationship  is  presented  as  an  amusing  aspect  of  production.     Barinholtz  is  a  writer,  producer  and  co-­‐star  on  the  show  like  Kaling,  although  she  is   his  boss.    Due  to  all  of  the  time  they  spend  together,  they  have  a  rapport  on  Twitter   that  fans  witness  and  to  which  fans  can  sometimes  respond.    As  shown  in  Figure   2.5,  during  Kaling’s  live  tweeting  of  the  episode  she  makes  reference  to  Ike’s   breaking  during  the  scene.    A  conversation  occurs  as  part  of  this,  and  can  be  seen   as  the  organised  group  from  Lévy’s  theory  communicating  amongst  themselves  on  
  • 33.   27   a  molecular  technology,  for  the  observance  of  both  molar  and  molecular  groups.     The  self-­‐organised  groups  may  congregate  on  social  media,  but  it  is  the  organised   groups  that  take  advantage  to  spread  their  message,  or  in  this  case  entertain  the   viewers.         Figure  2.5  https://Twitter.com/mindykaling/status/562807234015821825   Figure  2.6  also  showcases  a  comedic  bit  that  the  writers  and  stars  live-­‐ tweeted  during  the  episode.  Barinholtz  first  tweeted  in  the  example  under  the   #TMPlivetweet  tag,  referencing  the  scenes  between  Mindy  Kaling’s  and  (guest   star)  Lee  Pace’s  characters.    Many  of  the  live  tweets  done  by  the  writers  and  actors   are  jokes  or  sarcastic  remarks.    This  sort  of  banter  brings  the  fan  into  the  intimate   group  of  those  working  on  the  show;  to  feel  a  part  of  what  has  been  created.  The   knowledge  culture  here  blends  the  two  groups,  creating  a  new  dialogue  and  space   outside  the  show.  With  the  conversation  then  going  on  to  Mindy  Kaling  and  ‘Rob,’   an  editor  for  the  show,  there  is  a  dialogue  created  around  a  situational  element.     While  certain  fans  then  later  commented  on  this  discussion,  the  main  contributors   are  related  to  the  show,  rather  than  the  observers.      It  is  one  of  the  singular  times  
  • 34.  28   that  I  found  someone  outside  of  the  acting  and  writing  staff  commenting  on   dialogue  between  the  staff.    Usually,  it  is  just  writers  teasing  each  other  and   occasionally  the  actors,  but  having  editing  staff  involved  here  is  relevant  and   showcases  the  wider  circle  of  workers  that  exist  to  make  the  show.    It  also  gives   that  staff  member  a  greater  prominence  to  the  fandom—although  in  this  case  it   doesn’t  look  like  that  happened  with  only  one  favourite  and  no  retweets.    The   editor,  outside  of  the  ‘in  group’  of  the  writers  and  actors,  can  be  seen  as  part  of  the   molecular  group  even  though  he  is  part  of  the  production  of  the  show.  To  be  part   of  the  molar  group,  it  is  necessary  to  have  a  large  amount  of  followers  on  Twitter,   or  at  least  a  large  amount  commenting  on  what  is  said.  Those  who  may  be  related   to  the  ‘famous’  but  do  not  necessarily  have  a  large  amount  of  followers  loose  their   right  to  claim  a  membership  as  part  of  Lévy’s  organised  group.    The  fan  has  more   power  here  than  the  editor,  as  the  fan  gets  more  retweets  or  favourites  than  the   editor.  They  also  have  a  community  in  which  there  is  more  support,  whereas  aside   from  the  closely  grouped  writers  and  actors  there  is  little  connection  outside  of  the   group  for  the  editor.                   Figure  2.6  https://Twitter.com/mindykaling/status/555192942709993472  
  • 35.   29   These  types  of  ‘inside  jokes’  often  occur  during  the  live  tweeting  of  the   episode.  There  is  also  a  similar  discourse  during  the  tweeted  chats  between  the   writers  during  and  after  writing  sessions.  This  is  particularly  unique  to  The  Mindy   Project,  where  the  writing  staff  is  close-­‐knit  and  frequently  takes  trips  or  attends   events  together.    Each  writer  has  their  own  Twitter  persona,  and  creates  a   discourse  for  the  fan  to  explore,  serving  as  a  bigger  part  of  the  show’s  creative   world  and  allowing  the  fan  to  see  ‘behind  the  scenes’.  The  group  has  its  own   ‘collective  intelligence’  as  their  dialogue  builds  a  community.  The  fans  become   invested  and  watch  the  interactions  on  Twitter,  Instagram  and  Facebook,   becoming  fans  of  the  individual  showrunners,  writers  and  stars  rather  than  just   the  show  and  characters.    While  these  writers  may  not  be  celebrities,  at  least  in  the   common  sense  (aside  from  Mindy  Kaling),  they  are  a  respected  and  sometimes   idolized  part  of  the  creative  process—especially  by  fans.    The  amount  of   interactions  on  social  media  helps  to  build  their  presence,  especially  with  Kaling   constantly  tweeting  both  to,  and  about,  the  writers.    For  instance,  in  Figure  2.7,   there  is  a  running  joke  both  in  the  show  and  outside  of  it  that  Mindy  does  not  know   much,  if  anything,  about  sports.    A  number  of  her  writers  and  producers  are  sports   fans,  and  often  talk  about  football  around  her.    So  for  her  to  have  written  a  joke   about  football  is  unprecedented,  as  seen  in  Figure  2.7.      
  • 36.  30     Figure  2.7  https://Twitter.com/mindykaling/status/628598315609821185     David  Stassen,  often  called  ‘Sassy  Stassen’  by  the  fans,  often  tweets  back  and   forth  with  Kaling  and  the  other  writers  (Tumblr,  2014).    His  relationship  with  the   other  writers  and  set  is  followed  by  the  fans,  as  he  works  both  in  the  writers’  room   and  as  a  producer.    He  serves  here  as  a  subset  of  the  molar  group  (as  a  writer)   while  Twitter  users  follow  his  actions  regarding  the  show.    This  provides  the  fans   with  multiple  means  to  see  spoilers  of  the  show,  especially  when  pictures  of  set  are   shown  on  his  Twitter  and  Instagram  feeds.    Fans  will  often  go  on  to  the  pictures   that  have  been  taken  in  the  writers’  room  to  see  images  of  the  writers’  board  for   potential  spoilers.    This  got  to  be  such  a  problem  at  the  beginning  of  the  third   season  that  Kaling,  Stassen  and  other  writers  had  to  blur  the  background  of  their   pictures  so  details  would  not  be  released  early  (Tumblr,  2015).    Henry  Jenkins  saw   this  type  of  accessibility  as  a  possible  problem,  as  creators  feel  their  creative  
  • 37.   31   control  slip  and  the  final  product  spoiled.    The  use  of  molecular  technology   complicates  the  relationship  that  creators  can  have  with  their  fans,  when  their   work  is  spread  easier  than  ever  before—especially  when  it  hasn’t  even  been   released  yet.    Part  of  the  problem  for  molar  groups  is  to  figure  out  how  to  use   molecular  technology  for  their  benefit,  rather  than  just  to  the  benefit  of  the   fandom.    It  is  one  thing  to  be  generating  buzz  and  having  an  invested  fandom,  but   when  your  creative  product  is  accessed  or  released  earlier  than  intended  it   undermines  where  organised  and  self-­‐organised  groups  sit  in  Lévy’s  spectrum.     The  fandom  is  able  to  use  molecular  technology  for  their  ultimate  benefit  for   creative  spoilers,  but  ultimately  ruin  the  creative  process  for  themselves  and  the   molar.         Figure  2.8  https://Twitter.com/mindykaling/status/628628370868334593   Other  writers  who  are  also  part  of  the  creative  process  get  a  distinct  voice   on  Twitter,  particularly  in  their  interactions  with  Kaling.  Most  of  the  time  it  seems  
  • 38.  32   like  these  interactions  could  take  place  by  text  or  in  person,  but  it  seems  that  part   of  the  intention  is  to  both  pander  to,  and  include,  the  fans  in  their  intensity.    This   can  be  seen  in  Figure  2.8,  where  Jack  Burditt  wants  to  get  some  snacks  from  Kaling,   and  turns  the  conversation  into  ‘creative’  ideas  for  which  to  ‘break’,  or  start   writing  the  next  episode.    It  is  interesting  to  note  that  molar  groups  like   @CitiBikeNYC  seize  on  these  types  of  conversation  for  free  promotion,  almost   using  a  more  powerful  organised  group  to  promote  their  brand.    Frequently  these   types  of  organizations  will  comment  on  conversations  that  mention  the  group,  but   it  is  interesting  to  note  that  they  are  often  not  seen  any  more  so  than  the  fandom.     An  organization  like  Citi  Bike  will  not  be  included  to  the  extent  of  the  fan,  who  is   more  likely  to  be  retweeted,  included,  or  favourited  as  part  of  the  conversation.   Part  of  this  seems  to  be  a  mutual  recognition  and  acknowledgement  between  the   creators  and  writers  of  a  show  and  the  fandom:  one  cannot  exist  without  the  other.     While  it  may  be  ‘fun’  to  have  a  molar  organization  comment  on  a  post,  ultimately   there  is  no  real  benefit  to  viewing  numbers  of  dedication  of  fans.    In  this  case,  it   almost  seems  that  the  molecular  group  of  self-­‐organised  fans  have  the  most  power   on  Twitter,  because  they  are  to  whom  those  in  a  ‘molar’  position  are   communicating,  and  for  whom  they  are  creating  their  product.  Power,  here,  refers   to  Lévy’s  views  on  the  knowledge  space,  where  ultimately  it  is  those  who  know  the   most  about  the  television  programme  that  are  rewarded.     These  types  of  interactions  between  writers  are  becoming  more  prominent   as  television  executives  put  pressure  on  programmes  to  use  social  media.    It  is   taking  place,  although  differently,  with  the  showrunners  of  Arrow,  as  will  be   explored  in  Chapter  3.    One  of  the  main  differences  with  TMP  is  that  all  of  its   writers  are  ‘comedians,’  appearing  funnier  or  more  amusing  than  those  on  a  drama