For other Informa Webinars: http://www.informa-mea.com/webinars To view recording: https://youtu.be/qydxtV9lRyk or watch the video at end of the slide There is an attitude amongst managers that HRM belongs to the HR department rather than to line management. In this Webinar we will look at Employee Relations and Human Resource Management. The aim is to generate a robust discussion as to what we should be doing to manage our employees effectively. Click http://goo.gl/R8tPPX to read 'The Management Challenge', and prepare your ideas, questions and challenges on the points raised in the paper and any other topics of interest relevant to C21 people management. The discussion will be about how to manage people well for greater efficiency and productivity. It is relevant to any manager not just HR professionals. About the Presenter: Charles Wilson is enjoying a successful international HR career. He has extensive experience in the Gulf region. Charles has watched the area develop and has played a leading role in national development schemes in Oman, the UAE and Kuwait. His major professional interests in the Gulf region lie in the areas of development of Nationals, management education and cross-cultural management. His current research is centred on ER in the Gulf Region and international HRD, with an emphasis on leadership. Charles lives on the Isle of Man in the British Isles from where he operates his company, “The Consultancy”. His work with IIR in the Gulf Region began 16 years ago. He has led many courses and presented and chaired conferences throughout the region. Charles is a graduate of the Royal Military Academy Sandhurst. He holds Fellowships of the Chartered Institute of Personnel and Development, The Institute of Administrative Management and the University of Suffolk (UK). He is a Director of the UK Council for Administration and a Commissioner for the Isle of Man Government Service.

1. The Management Challenge
Charles Wilson
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2. Housekeeping
• Please wait to the end of the session to type
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• Time will be allocated at the end to address
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of this webinar

3. Today’s Presenter
Charles Wilson enjoys a successful international career in
HR. With extensive experience in the Gulf region, Charles
has examined the development, and played a leading role
in the national development schemes in Oman, the UAE
and Kuwait.
His major professional interests lie in the professional
development of Nationals, management education and
cross-cultural management. His current research is centred
on ER in the Gulf region and international Human Resource
Development, with an emphasis on leadership.

4. The Management Challenge
• Setting the Scene

5. The Management Challenge
• People management belongs to all Managers
and Supervisors
• PEOPLE – MATERIALS - MONEY
• HR is not a department
• HR is not a dumping ground

6. The Management Challenge
“.........our people are our most important
asset........”
• Caring
• Financial
• Spiritual
• Psychological

7. The Management Challenge
• Can you read their signs
• What are some of the greatest problems in
management today?
• Let’s have your ideas at the end............

8. The Management Challenge
Let’s take stress...........
My own research in the Region
Sample of 166 organisations
22% were addressing work related stress

9. The Management Challenge
• Are you promoting change
• Is training a liability or an investment?

10. The Management Challenge
• Quality of Working Life –QWL
• Measuring productivity
- Labour
- Capital employed
• Absolute quantifiable measures

11. The Management Challenge
• What of the non-quantifiable?
• The unwritten .....‘psychological contract’
• Job Descriptions

12. The Management Challenge
• Measuring performance
• Look at ‘The Death of Appraisal’
28May 2015
• Are you asking.............
- What else can you do?
- Where could you contribute more?

13. The Management Challenge
• What of Brain-power and ideas?
• Are you seeking those out
- How?
• Do you have an ideas scheme?

14. The Management Challenge
• 80:20 principle
• Choose – Place – Develop – Listen
• Your people make you a winner !

15. The Management Challenge
• How much do you spend on recruiting?
• How much do you spend on re-recruiting?
• Who are your effective recruiters?

16. The Management Challenge
• You already have a reputation
• Examine yourself
• Do you like what you see?
• Would you/do you recommend your
organisation?

17. We will now address your Questions