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Sales Excellence.pptx

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Sales Excellence.pptx

  1. 1. SALES EXCELLENCE Leading from the front My Take on Sales Excellence
  2. 2. Sales excellence ? There are two components of sales excellence. Sales Execution is the day-to-day sales job. Sales Operations is the compass that points in the direction sales teams should take when performing their day-to-day jobs. Both are incomplete in themselves, and there should be an equal emphasis on both. Often, sales teams tend to over- emphasize sales execution over sales operations. Just like you only see the tip of an iceberg, execution is only the tip of sales excellence. Most of it lies beneath the surface. Up to a point, focusing on the tip works. After that, growth requires an investment in the science of selling, ie, building a strong operational foundation for sales. You can’t just keep increasing sales staff, and they can’t be expected to work harder every year. If you’re facing any of these challenges, we can help!
  3. 3. Vashi Why Sales excellence ? Keeping the above in mind, it’s safe to say that to be successful in the long-term, organizations would be advised to: Be a forward thinker / Adapt to this rapidly changing situation, combining intelligent insight with technology and vision. Be everyone-centric / Walk in customers’ shoes to understand what they need and where. And be prepared to be flexible to the needs of different groups. Be human / Keep language simple to explain what steps are being taken, why and how it benefits customers. Providing clear and ongoing communication is vital in a crisis. Listen and respond / Continually monitor the situation and the response of customers to measure your success. If it’s not working, change it! Companies can survive and even grow through this crisis. Those that display real integrity and empathy will maintain customer loyalty and weather the storm. We have to take A Customer-First Approach During Unprecedented Times Throughout this period, the way organizations engage and interact with their customers is critical.
  4. 4. Vashi Five Pillars of Sales excellence ?
  5. 5. Tips for working remotely.

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