1. Community
Services Community Facility Services Branch
HAZARD ASSESSMENT and CONTROL
Completed by: Zoo/JJNC Safety Committee; Milton Ness,
Description of Work Area: Date Created: February 25, 2010
Sandy Heliker
Valley Zoo (complex and Previous Reviews: May 5, 2008 Reviewed by: All Zoo Staff
February, 2009
grounds)
Approved by: Denise Prefontaine, Dean Treichel
Target
Hazard S P E Rate1 Existing Controls S P E Rate2 Further Controls Action By
Date
1. On Site Emergency or 3 2 3 8 a) Staff trained in Emergency 2 1 3 6
Threat of Emergency Serious Procedures. Moderate  Fire All May/
b) Staff trained in Department Quick extinguisher Supervisors 2010
• Managing emergencies Emergency Procedures. training.
such as a dangerous c) Staff trained in Emergency
animal escape, fire, Equipment (First aid, CPR, AED, fire  Emergency
medical emergency (heart extinguishers etc.) equipment
attack), etc. d) For chemical spills appropriate PPE discussions
available (suit, gloves, and during safety
• Not having emergency respirators). talks.
equipment available when
e) Building fire alarms, sprinklers,
needed (ep kit, fire
smoke detectors and CO detectors.
extinguishers, etc.) to
f) Orientation to site including buildings
mitigate or minimize
for new employees (exits, fire
injuries and possible loss
extinguishers, first aid room/kits
of life.
etc.).
http://ecity/AppForms/HRForms/Orie
ntation/Checklistemployee.pdf
g) Emergency exits signage (building
and site).
h) Emergency drills and debriefings
conducted annually.
i) Cash handling procedures.
j) Scheduled first aid kit, annual fire
extinguisher (Tyco) and emergency
equipment inspections. (Smoke and
CO detectors and AED).
k) Critical incident stress debriefing
team available.
l) Severe weather alert radio.
1
without controls in place
2
with existing controls in place
Page 1 of 12

2. m) Staff fire arms training for dangerous
animal escapes.
2. Workplace Violence 3 3 2 8 a) Restricted access into building with 2 3 1 6
Serious card access only (cash, drugs, Moderate  Request a Dean 2010
• Against and between - firearms). security Treichel
colleagues, patrons and b) Building entry door sensors and audit.
public. Resulting in peep holes.
physical, emotional or c) On site staff available for support.
physiological trauma and d) Workplace violence training.
injuries. Corporate Administrative Directive
and Procedure
• Dealing with unauthorized http://www.edmonton.ca/city_govern
entry into the facility and ment/documents/A1438_Workplace_
grounds by the public. Violence_Dir.pdf.
e) Refer to facility and department
• Diffusing tense situations. Emergency procedures.
f) Non-violence crisis intervention
• Armed Robbery and training and certification.
thefts. g) First aid, CPR and AED trained staff
on site available to respond in
• Large complex (isolated emergency situations.
areas, parking lot). h) Corporate Identification Cards.
Policy. Wearing of Corporate
Identification Cards (A1434A)
i) Cash handling procedures.
j) Locking doors & arming building
after hours.
k) Opening check in and closing
procedures.
l) Corporate Security telephone and
two-way radio check-ins.
m) Roving Police and Park Ranger
patrols outside the facility perimeter
fence.
n) Cell phones, two way radios and
telephones available for use.
o) Regular check of isolated areas.
p) Partial and full plexi-glass for
security purposes in cash handling.
q) Staff escort in closing cash shift
transported to secured building.
3. Ergonomics 2 2 3 7 a) Ergonomically designed furniture 2 1 1 4  Recommend Colin Wenger May/
Serious (desks & chairs) Low ations for re- 2010
• Musculoskeletal injury b) Ergonomic reviews of equipment / design and Corporate
and/or reduced furniture positioning by City of re- Security
Edmonton Ergonomic Consultant construction Locksmith
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3. productivity due to poor c) Staff awareness of proper sitting / of work areas
and incorrect workstation working. To access Injury at the main
set up or design. Prevention Tips follow this path. gate for cash
Home > Employee Information > handling staff
Safety & Wellness > Employee (swivel peep
Health Services > Corporate holes,
Ergonomics Program >. security
d) Corporate purchasing standards in mirrors, etc.)
place to address acquisition of new  Fixed wood
office furniture. structure with
e) Staff medical concerns related to electrical
office equipment use / design power
reported to their supervisors, for required for
action. the storage of
f) Staff exercise & stretching. Follow accessible
link to Stretch Better, Feel Better equipment at
Video. Home > Employee the main
Information > Safety & Wellness > gate.
Online Training & Publications >
Stretch Better, Feel Better
g) Ergonomic Assessment of ticket
booths completed in 2009.
4. Motor Vehicle 3 3 2 8 a) Valid driver’s license 3 1 2 6
Accidents (off & on work Serious b) Business insurance coverage for Moderate
site) personal vehicle.
c) Traveling on official City business
• Injuries while driving Directive. Employee Business
(to/from work, and during Expense-Local and Out of
business hours). Town (A1415G)
d) Safe driving and vehicle operating
practices
• Injuries while in a motor e) Defensive Driving Courses for those
vehicle while conducting
who are driving daily, (requirement
work related activity on
from Fleet Safety).
facility grounds and off
f) Corporate Policy - A1453 no
site.
electronic device (cell phones) use
while traveling in vehicle. To
• Golf carts, utility vehicles, reference right click, open hyberlink.
trucks, bob cat, etc). Use of Electronic Devices While
Driving (A1453).
g) Training for all vehicles.
5. Working Alone (after 3 3 3 9 a) Phones and cell phones, security 2 1 3 6 Dean Dec.
regular hours, special Serious two-way radio available for staff. Moderate  Request Treichel 2010
events and during normal b) Trades sign-in sheets sign in/out log security
working hours) system. audit.
c) Restricted access into building - card
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4. • As a result of working and key access - Corporate
alone, staff has increased Identification Cards. Wearing of
risk and exposure to Corporate Identification Cards
emergencies, acts of (A1434A).
violence, etc. where no- d) Building sensor security system.
one else is available e) On-site staff available for support
nearby for immediate aid. and cash escorts.
f) Violence in the Workplace training.
Home > Training > Employee
Training > eLearning > Workplace
Violence.
g) Emergency procedures.
h) Opening and closing (lock-up)
procedures.
i) All employees trained in violence
prevention.
http://ecity/assets/Violence_Preventi
on_Guide.pdf
6. Unsafe Office 2 1 2 5 a) Semi annual and monthly safety 1 1 1 3 Site Services Feb/
Equipment or Moderate inspections. Low  WHMIS 2010
Chemical Exposure b) Staff reporting unsafe equipment or training
conditions.
• Office equipment not c) Distribution of safety alerts.
properly maintained or d) WHMIS training.
having appropriate safety e) Safety committee discussions to
devises (laminator, paper address any unsafe conditions.
cutter, etc). f) Master MSDS information located on
the safety wall
g) First aid kits and staff trained in First
• Sharp instruments (paper aid, CPR and AED. Poison Control
cutters, mat cutters, etc.).
Centre (1-800-332-1414).
h) First aid supplies including eye wash
• Zoo keeping tools (ice solutions and kits inspected and
chipper, shovel and replenished regularly.
bleach). i) Staff trained on proper use of correct
storage, operation and cleaning of
• Veterinary equipment (x- equipment.
rays, etc.). j) Proper PPE (gloves, goggles, blade
guards, masks, boots etc)
k) Proper PPE (x-ray gowns) and
monitors regularly for exposure.
l) Power tools inspected annually by a
contractor (frayed cords, guards etc.)
7. Trips, Slips & Falls 2 2 3 7 a) Wearing appropriate PPE for the 2 1 3 6
Serious conditions (footwear, non-slip ice Moderate  Project to OH & S
• Outdoors, walking on ice, boots, etc.) identify Consultant 2010
Page 4 of 12

5. tripping on uneven b) Personal awareness of various trip confined
surfaces, etc. and slip hazards were ever you are. spaces, fall
• Falling from ladders or c) Report conditions that are unsafe hazards and
high places. and require maintaining (i.e. restricted
excessive ice, loose cords, etc.). spaces.
• Indoors tripping on stairs,
d) Safety inspections and random
mats, carpet, uneven
inspections. Actions taken to correct  Direction on
surfaces, boxes, cords,
and report potential trip hazards where to
etc.
immediately. record and
• Inside slipping on tiled e) Proper work practices are followed, save this
floor. lifting, moving heavy objects, storage information.
• Slipping on wet surfaces. of supplies, housekeeping / cleaning.
• Tripping on uneven f) Standard First aid, CPR and AED
surfaces, edging, rocks trained staff.
and logs etc. g) Proper PPE - shoes, ice melt by
doors during winter, etc.
• Climbing ladders. h) OH&S Safety Alerts & videos
• Cuts and bruises from http://ecity/employeeinformation/safe
projecting office furniture ty_wellness/safety-period-
and cage furniture videos.aspx
(branches). http://ecity/employeeinformation/safe
• Electrical, computer and ty_wellness/safety-bulletins-and-
telephone cords placed in incident-alerts.aspx
traffic areas due to i) Understand confined space and fall
insufficient electrical protection legislation
outlets. http://ecity/employeeinformation/safe
ty_wellness/explanation-guides.aspx
• Improper storage of
including signage
equipment causing body
j) Guard rails for fall protection.
injury (pinched fingers,
k) Rubber or carpet floor mats
hitting heads, eye injury,
l) Use of Signage - wet floors, etc.
tripping hazard etc.).
8. Bodily fluids and 2 3 3 8 a) First aid kits, biohazard kits and staff 1 2 2 5 Colin Wenger Mar/
Biohazards Serious trained in first aid. Moderate 2010
b) Staff trained on proper handling -  Bio-hazard kit
• Exposure to infections and wash hands, use hand sanitizer. for the first
diseases from bodily fluids c) Regular safety inspections aid room.
(blood, vomit, etc.). d) Proper PPE - gloves, masks,
Cleaning, applying first goggles, uniforms, easily accessible
aid, handling lost and e) Provincial OH&S Biohazard
found items. information
http://employment.alberta.ca/cps/rde/
• Animal waste etc. may xchg/hre/hs.xsl/136.html#bacteria
have viruses, moulds, etc.
f) Tailgate talks with staff
impacting worker health.
Page 5 of 12

6. • Dust and atomized water (documented).
particles causing a g) Regular decontamination of personal
breathing hazard. work area.
h) Employee vaccination program
• Biological exposure to (rabies, hepatitis A & B, TB
potential zoonotic disease.
screening, tetanus) recommended
• Viruses and infections for animal handling staff.
from animal handling i) Staff trained to leave unsafe areas.
(bites, scratches, etc.). j) Open windows and doors for
• Blood collection (manual ventilation.
and chemical restraint, k) Purge air (centre hall).
transferring blood in l) Report specific medical conditions
syringe to vacutainers. related to allergies.
Contact to blood material m) Advise for flu vaccination.
while handling blood n) Use of bio-hazard kits (vet services).
(making blood o) Sharps container, needle use
smears/slides) protocols
p) Veterinary license (especially for
necropsy)
q) Veterinary PPE / equipment
r) Annual Quality Assurance Self-
Verification Guide for Veterinary
Practice Entities - submitted to the
Alberta Veterinary Medical
Association (ABVMA) - reviewed by
the Practice Inspection and Practice
Standards committee of the ABVMA
9. Unsanitary Garbage 2 2 3 7 a) Use tongs to handle needles, 1 1 3 5
and Sharp Objects Serious b) PPE- (protective gloves, safety Moderate
(needles) glasses)
c) Store needles in a Hazardous
• Being injured while Material (Sharp’s) Container/- Follow
cleaning facility. Standard Operating
Procedures.Referencehttp://ecity/ass
• Bio Hazard disposal and ets/BBF_Document_2007.pdf
clean-up, removal and d) First aid training, kits and
safe storage of responders.
hypodermic needles, e) Regular safety talks (seasonal and
blood, etc. tail gate)
• Dirty & unsanitary objects
- passing diseases.
Page 6 of 12

7. 10. Lifting or Moving 2 3 2 7 a) Obtain help of other facility staff for 1 1 2 4
Heavy Objects Serious heavy work (some tasks require 2 or Low
more staff)
• Back injuries, pinched b) Ability to contract out heavy work
fingers, etc. from lifting c) Equipment available to assist with
heavy objects (shelves, heavy lifting (push carts, power tail
tables, boxes, etc.). gates, dollie, etc.)
Moving heavy objects, d) OH&S information on Heavy lifting.
lifting and carrying Provincial publications on correct
(wheelchairs, hay bails, lifting - http://employment.alberta.ca/
grain bags, animal crates, cps/rde/xchg/hre/hs.xsl/136.html
cage furniture, wash e) Utilize proper lifting techniques.
buckets, animals, meat f) PPE - gloves, steel toe boots, etc.
boxes, salt bags, etc). g) Regular safety talks
h) Staff trained on moving and storing
• Blunt force injury from heavy objects, - wheelchairs,
moving cage furniture. strollers, etc.
i) Orientation and training.
Pinched fingers, hitting head, j) Boat tie ropes & clips.
eye injury) during use of k) Proper storage and organized work
safes, etc.). space.
Paddle boats
• Lifting, moving or
transporting the boats,
assisting riders in & out
boats.
Carousel
• Loading and unloading
wheelchairs on carousel,
assembling or removing
components.
• Resulting in back injuries,
muscle strains, pinched
fingers, etc.
11. Building Features 3 2 3 8 a) Scheduled building maintenance 3 1 2 6 June
Serious b) Safety inspections Moderate  Develop a list Colin 2010
• Restricted spaces and fall c) Trades repair requests of confined Wenger,
hazards if not properly d) New employee orientation to building spaces and
controlled create unsafe http://ecity/assets/Checklistemployee fall hazard Wade
conditions for staff .pdf work Krasnow,
• Older buildings - interior e) Emergency procedures activities to
railings & stairs f) Annual scheduled maintenance of ensure that Christine
• Roll shutters-may fall and roll shutters staff is Deputat-
g) Separate training for accessible appropriately Rondeau
Page 7 of 12

8. hit person. equipment and safes. protected.
h) Proper storage and organized work
space.  Identify any
i) Use of blinds for shielding from direct engineered
sunlight and after hours security controls
purposes. needed
12. Hazardous Chemicals 2 2 3 7 a) Safety inspections 1 1 2 4
Combustible Serious b) MSDS Low
Materials (gas, diesel, c) First aid kits and staff trained in first
cleaning products etc.) aid.
d) Spill kits
• May explode or ignite e) Emergency procedures and Enviso
causing significant reporting.
damage or fires. f) Flammable liquids must be stored in
accordance with legislative
requirements - with proper signage.
• Chemicals used in office g) Secured storage area
equipment (cleaning
h) Building Trades inspections and
products, toners etc.).
maintenance
i) PPE – gloves, masks, goggles and
aprons etc.
j) WHMIS training
13. Adverse Weather 2 2 3 7 a) Employee orientation 1 1 2 4
Conditions Serious b) Safety talks Low
c) Rotating work schedule and
Sun scheduled breaks.
Sunburn, heat stress. d) PPE (hat and protective clothing).
Wear light/breathable clothing to
Flying Debris help expel heat. Sun block UV 30 -
• Windy conditions can 45
cause debris to become e) Training procedures to ensure eye
air borne. wear (glasses, goggles, face shield)
is clear and clean. Tinted eyewear
Cold (optional)
• Cold temperatures (snow f) PPE (use approved respirator under
or blizzards) can cause adverse conditions).
frostbite, contribute to g) PPE (warm clothes, warm headgear,
pulled muscles, glare from gloves & boots)
snow hurting eyes. h) Warming up in heated buildings.
14. Insect Bites 2 2 3 7 a) Wear long sleeved clothing and light 1 1 2 4
Serious colored attire Low
• Being bitten by b) Mosquito netting
(mosquitoes, black flies, c) Employee medical information
wasps, hornets, bees, (allergies etc.)
etc.) causing skin irritation, d) Insect repellant.
infection and in some e) First-Aid responders
Page 8 of 12

9. cases allergic reaction. f) Regular cleaning of wasp traps
15. Ride Operation 3 2 3 8 a) Operator awareness of machine’s 2 1 3 6
Serious limitations. Moderate
Mini Train/Carousel b) Manufacturers Manual for
operations.
• Equipment failure. c) Ride inspections, checklists
• Striking objects resulting d) Pre-site hazard inspection
in injury or property e) Equipment maintenance and
damage. inspection Program (MES)
• Operator inexperience. f) Staff reporting unsafe equipment or
• Interaction with public or conditions.
co-workers; the potential g) Ride activation / lockout procedures
of being struck or striking h) Ride regulations
others. i) Staff training program required for
operation
Mini Train
• Operating on slopes.
• Loss of control.
• Equipment rollover.
• Operator inexperience.
• Uneven terrain,
depressions, holes and
hidden objects (stumps).
• Slippery conditions.
• Uneven tire pressure.
• Noise distractions impact
proper operation.
Carousel
• Bench lockdowns, starting
rides.
• Contact with moving gears
may result in various
injuries.
16. Ride Servicing 2 2 3 7 a) Trades call in 1 1 3 5
Serious b) Manufacturer’s Manual for Servicing Moderate
Mini Train Equipment.
• Adjusting and checking c) Safety talks prior to the
battery connections may commencement of tasks.
result in acid burns to skin, d) Daily servicing checklist.
eye damage, and clothing e) Mentorship training.
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10. damage. Equipment f) PPE – (work gloves, full face shield,
lubrication may irritate ear plugs, hard hat, safety glasses,
skin. and steel toed boots) - for the
equipment being used.
Carousel g) Equipment orientation & Training
• Lubing zerts on upper h) Monthly carousel checklist.
portion of the canopy. i) Ride activation lock out procedures.
17. Improper Use of 2 2 3 7 a) Mentorship training 2 1 2 5
Power Equipment and Serious b) Staff reporting unsafe equipment or Moderate
Malfunction (weed conditions
eater, saws etc.) c) Equipment operator manuals
d) Power tools, frayed cords and
• May result in various guards inspected annually by a
bodily injuries to staff and contractor (Quality Tools).
the public (cuts, bruises, e) Staff training on use of each piece of
broken bones, pinched equipment (chainsaw certification)
fingers, etc). f) Wearing the proper PPE - work
gloves, safety glasses, chaps, face
Carousel shield)
g) Operator procedures
• High pressure washer, h) Equipment & site inspections before
compressed air can cause
work begins
injury to the skin.
i) First aid responders
18. Animal Exposure 3 2 3 8 a) Engineered controls (holding pens, 2 1 3 6
Serious chutes/squeezes) Moderate
• Entering enclosures with b) Procedures for working with large
large and potentially animals.
dangerous animals. c) Animal handling procedures.
• Direct animal contact d) PPE (capture gloves, etc.)
while training, capturing, e) Capture nets, pole snares
treating or restraining f) Tranquilization of animal
(bites, scratches, kicks g) Training on individual animal capture
etc.). methods.
• Direct animal contact h) Shift mentoring program.
while providing medical i) Safety talks prior to commencement
intervention (surgery, of animal capture.
giving medicine, veterinary j) Veterinary license (especially for
care) could result in staff necropsy)
injuries (bites, scratches, k) Licensed veterinary PPE / equipment
kicks etc.). Necropsy l) Manual and chemical restraints
Trained veterinary staff / m) Annual Quality Assurance Self-
on site veterinary clinic Verification Guide for Veterinary
Practice Entities - submitted to the
Alberta Veterinary Medical
Association (ABVMA) - reviewed by
the Practice Inspection and Practice
Page 10 of 12

11. Standards committee of the ABVMA
n) Practice Inspection and
Practice Standards
Committee site
inspection (each 3
years)
19. Rifle Usage/Shooting 3 3 1 7 a) PAL license. 3 1 1 5
Serious b) Shooting practice / Gun range Moderate
• Hearing damage from practice.
gunshot. c) Limited access to guns and
• Injuries or bruises of ammunition by shooting team.
shoulder or fingers from d) Training proper shooting techniques
recoil of gun. -support from Edmonton Police
• Injuries to body or Service.
bystanders. e) Firearms and ammunition storage
• Repetitive action injuries (locked) in accordance with
(arm and shoulders legislation.
strains, trigger guard f) PPE - goggles, ear plugs)
injuries to fingers). g) Emergency procedures.
• !injuries from a bullet h) First aid responders.
ricochet. i) Practice carrying, loading and
unloading with dummy rounds.
20. Storage, and Use of 2 2 3 7 a) Veterinary license 1 1 2 4
prescription drugs Serious b) Licensed veterinary PPE / equipment Low
and medical supplies c) Engineered controls - Refrigeration,
security lock up, dispensing records
• Misuse of medical d) Training, storage, use and disposal
supplies may result in procedures
criminal charges, medical e) Emergency procedures
emergencies. f) Environmental procedures and
• Harm to animals and protocols
humans due to g) Narcotics Control Act
inappropriate use of h) Safety inspections
medicines and medical i) PPE - disposable gloves, masks,
supplies. limited weight in backpack etc.
• Inadequate storage may j) Biohazard procedures
result in robbery or theft of k) Sharps containers / protocols
medicine and supplies. l) MSDS & WHMIS practices & training
21. Improper use, storage 2 2 3 7 a) PPE (gas mask, Xray apron, 2 2 2 6  A new Capital 2010
and maintenance of Serious disposable gloves, masks, surgical Moderate veterinary Coordinator
specialized medical masks, ear plugs, etc.) hospital built & Milton
equipment and tools b) Equipment operation procedures to improve Ness
i.e. X-ray machine, c) Training on safe equipment use animal care
Anesthetic machine, d) Sharps containers, Standard
Page 11 of 12

12. Autoclave machine, Operating Procedures
Syringes, Pole e) Equipment inspect and maintenance
Syringes, Blow Pipe records
Syringes, CO2 Pistol, f) First aid and emergency equipment
scalpel, etc. g) Equipment inspection procedures /
checklists.
Possible long and short term h) Veterinarian on site and available for
health impacts from: support
• X-ray exposure / radiation i) Veterinary License
contamination j) Annual Quality Assurance Self-
• Biohazard (viruses) and Verification Guide for Veterinary
drug contamination - Practice Entities - submitted to the
needle stick injury, spilled Alberta Veterinary Medical
materials. drug / dust, Association (ABVMA) - reviewed by
clean-up the Practice Inspection and Practice
• Possible injuries (tissue, Standards committee of the ABVMA.
hearing, eyes) from filling k) Practice Inspection and Practice
and emptying of oxygen Standards Committee site inspection
valve (value pressure, (each 3 years)
spilling, pressurized
gasses, contact,
contamination, inhalation;
pressure releases, sharp
edges, instruments &
handles/doors.
22. Heavy safe doors and 2 1 3 6 a) Staff orientations and training on 1 1 3 5  Post Signage Business March,
limited space. Moderate closing doors, and use of safe Moderate Development 2010
b) Daily visual furniture inspections
• The limited space c) Signage, stickers & instructions for
provides an environment proper use (safe)
for staff injuries from d) Regular staff awareness / messages
crushing & pinching
fingers, hitting toes & feet,
scraping and hitting
heads, etc.
Comments: Assigned Value 1 2 3
Severity First Aid Lost Time Injury Fatal
Probability Unlikely Probable Likely
Exposure Rarely (<1/month) Often (3 times/week) Every Day
Rating Serious 7, 8, 9 Moderate 5, 6 Low 3, 4
Page 12 of 12