Yves Caseau - Digital Age Information Systems – November 2015 1/20
Digital Business Transformation: Information
Systems Di...
Yves Caseau - Digital Age Information Systems – November 2015 2/20
Outline
1.  Digital Revolution
When companies need to e...
Yves Caseau - Digital Age Information Systems – November 2015 3/20
Part One : Digital Revolution
Software
Strategy
CUSTOME...
Yves Caseau - Digital Age Information Systems – November 2015 4/20
Staying in Touch with Digital Customers
l Markets Are ...
Yves Caseau - Digital Age Information Systems – November 2015 5/20
// finds a cell with a min count (heuristic)
findPivot(...
Yves Caseau - Digital Age Information Systems – November 2015 6/20
Constantly Changing Software
Requires New Methods
l So...
Yves Caseau - Digital Age Information Systems – November 2015 7/20
Platforms, APIs & Open Source Practice
l White-box int...
Yves Caseau - Digital Age Information Systems – November 2015 8/20
Part Two : Information Systems Revolution
The Compass
Yves Caseau - Digital Age Information Systems – November 2015 9/20
The New Way of Working
of Web’s Giants
l “Measure Obse...
Yves Caseau - Digital Age Information Systems – November 2015 10/20
Platforms Attract Value and
Satisfy Customers
l Need ...
Yves Caseau - Digital Age Information Systems – November 2015 11/20
Design Emotional
Smartphone Experiences
•  Smartphone ...
Yves Caseau - Digital Age Information Systems – November 2015 12/20
A New Toolbox :
Programming Has Changed !
l Test: do ...
Yves Caseau - Digital Age Information Systems – November 2015 13/20
« Data is the New Code » :
Big Data Disruptions
l Cos...
Yves Caseau - Digital Age Information Systems – November 2015 14/20
Part Three : Software Factories
The Target
Yves Caseau - Digital Age Information Systems – November 2015 15/20
Software Factories :
Focus on Building & Automation
l...
Yves Caseau - Digital Age Information Systems – November 2015 16/20
Lean Software Factory :
Cross-functional Team Practice...
Yves Caseau - Digital Age Information Systems – November 2015 17/20
Love your Code and
Value your Software Teams
l Code r...
Yves Caseau - Digital Age Information Systems – November 2015 18/20
Lean Startup and Lean Software Factory
team Product
Le...
Yves Caseau - Digital Age Information Systems – November 2015 19/20
Digital Asset Maturity Model
API Maturity Engagement
P...
Yves Caseau - Digital Age Information Systems – November 2015 20/20
Conclusion
l  Software is eating the world => become ...
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XebiConFr 15 - AXA : Transformation digitale, les enjeux d'un grand groupe (Y. CASEAU)

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Durant la XebiConFr, Yves Caseau, qui dirige la Digital Agency d'Axa et est en charge de l'accélération du développement des produits et des services digitaux pour les entités du groupe, est venu témoigner sur la Transformation digitale et les enjeux qui s'associent dans un grand groupe.

La vidéo de la conférence est à retrouver sur : http://www.xebicon.fr/programme.html

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XebiConFr 15 - AXA : Transformation digitale, les enjeux d'un grand groupe (Y. CASEAU)

  1. 1. Yves Caseau - Digital Age Information Systems – November 2015 1/20 Digital Business Transformation: Information Systems Disruption and Software Factories Yves CASEAU AXA Group Head of Digital NATF (National Academy of Technologies of France)
  2. 2. Yves Caseau - Digital Age Information Systems – November 2015 2/20 Outline 1.  Digital Revolution When companies need to evolve together with their customers and with their technology environment 2.  Information Systems Revolution Master the new set of tools, the new ways of working … because “software is eating the world” 3.  Software Factories Build the capability to constantly evolve your software assets The Compass The Map The Target Software Strategy CUSTOMER EMPOWERMENT Intention Economy Increasing Complexity Continuous Change Measure Obsession Markets are Conversations
  3. 3. Yves Caseau - Digital Age Information Systems – November 2015 3/20 Part One : Digital Revolution Software Strategy CUSTOMER EMPOWERMENT Intention Economy Increasing Complexity Continuous Change Measure Obsession Markets are Conversations The Map
  4. 4. Yves Caseau - Digital Age Information Systems – November 2015 4/20 Staying in Touch with Digital Customers l Markets Are Conversations – Listen and reply J l Our Customer Is The Architect of Her Own Experience l Pulling Opportunities from Customer Intimacy l Complexity and Continuous Change require Agility
  5. 5. Yves Caseau - Digital Age Information Systems – November 2015 5/20 // finds a cell with a min count (heuristic) findPivot(g:Grid) : any -> let minv := 10, cmin := unknown in (for c in g.cells (if (c.value = 0 & c.count < minv) (minv := c.count, cmin := c)), cmin) // solves a sudoku : branch on possible // values using a recursive function // branch(...) does all the work :) solve(g:Grid) : boolean -> when c := findPivot(g) in exists(v in (1 .. 9) | (if c.possible[v] branch((c.value := v, solve(g))) else false)) else true // first propagation rule r1() :: rule( c.value := v => (store(c.line.counts,v,0), store(c.column.counts,v,0), store(c.square.counts,v,0), for v2 in (1 .. 9) (if (v != v2 & c.possible[v2]) noLonger(c,v2), for c2 in (c.line.cells but c) forbid(c2,v), for c2 in (c.column.cells but c) forbid(c2,v), for c2 in (c.square.cells but c) forbid(c2,v)))) // if c.count = 1, the only possible value is certain r2() :: rule( c.count := y & y = 1 => c.value := some(y in (1 .. 9) | c.possible[y])) // if a value v is possible only in one cell, it is certain r3() :: rule( updateCount(cs,v) & cs.counts[v] <= 1 => when c := some(c in cs.cells | c.value = 0 & c.possible[v]) in c.value := v else contradiction!()) No Digital Leader Without a Software Strategy l “Software is eating the world” – M. Andreesen l Your software sourcing & crafting strategy says which ecosystems you will be part of l Agility (both speed and flexibility) is determined by your software strategy
  6. 6. Yves Caseau - Digital Age Information Systems – November 2015 6/20 Constantly Changing Software Requires New Methods l Source code becomes more important (shown, shared and modified) l Since building is a constant task, the process becomes more important than the result l The heart of the game is to constantly learn new skills
  7. 7. Yves Caseau - Digital Age Information Systems – November 2015 7/20 Platforms, APIs & Open Source Practice l White-box integration with source code l There is a treasure trove of value in the existing open source communities l APIs is a service architecture game : modularity, event-oriented architecture, data exposition l Good software is built incrementally through feedback
  8. 8. Yves Caseau - Digital Age Information Systems – November 2015 8/20 Part Two : Information Systems Revolution The Compass
  9. 9. Yves Caseau - Digital Age Information Systems – November 2015 9/20 The New Way of Working of Web’s Giants l “Measure Obsession” l The most precious currency in the digital world is the customer’s time l Build versus Buy l Lean Startup and Devops
  10. 10. Yves Caseau - Digital Age Information Systems – November 2015 10/20 Platforms Attract Value and Satisfy Customers l Need for more and more software, at cheaper prices l The need for constant innovation implies open innovation l Enroll ecosystems to develop your software l The platform game is “give and take”
  11. 11. Yves Caseau - Digital Age Information Systems – November 2015 11/20 Design Emotional Smartphone Experiences •  Smartphone revolution is more than Mobile Web •  Apps should support daily conversations: Content strategy is necessary •  “Do one thing really well” •  Design “to reduce friction & to increase pleasure”
  12. 12. Yves Caseau - Digital Age Information Systems – November 2015 12/20 A New Toolbox : Programming Has Changed ! l Test: do you write code ? do you Google it ? l Welcome to massively distributed programming (e.g., from big data to connected objects) l Systems programming, no longer computers l Advanced AI and machine learning algorithms are available as open source libraries
  13. 13. Yves Caseau - Digital Age Information Systems – November 2015 13/20 « Data is the New Code » : Big Data Disruptions l Cost and technology disruption l “Data is becoming at heart of Computer Science”. T. Hoffman l A new way of programming : data-oriented, sub-linear, machine-learning grown l Each Web Giant is investing massively to be ahead of its Big Data game
  14. 14. Yves Caseau - Digital Age Information Systems – November 2015 14/20 Part Three : Software Factories The Target
  15. 15. Yves Caseau - Digital Age Information Systems – November 2015 15/20 Software Factories : Focus on Building & Automation l Continuous build, integration and delivery l A process that is run continuously must be automated l DevOps : manage Infrastructure a code and lean cross- function collaboration
  16. 16. Yves Caseau - Digital Age Information Systems – November 2015 16/20 Lean Software Factory : Cross-functional Team Practices l Cross-functional teams that live, eat and breathe together l Team Problem solving : Kaizen to learn collaboration l Visual Management : systemic thinking / stigmergy l Kanban to reduce WIP and streamline handovers
  17. 17. Yves Caseau - Digital Age Information Systems – November 2015 17/20 Love your Code and Value your Software Teams l Code reviews and pair programming l Coding standards, discipline and pride l Incremental development produces junk. Constant refactoring is mandatory (tending the garden) l Value your teams : let them learn J
  18. 18. Yves Caseau - Digital Age Information Systems – November 2015 18/20 Lean Startup and Lean Software Factory team Product Lean Software Factory / Devops Lean Startup Product Development Cycle (software) code Customer Agile Teams •  SCRUM •  Extreme Programming •  Lean Software Software Factory •  Configuration •  Automation •  Infrastructure as code Continuous process •  Build •  Test •  Delivery Growth Hacking •  Satisfaction & Retention •  Virality •  Scaling Minimum Viable Product •  Agile Team •  Lean UX •  Focus+Excellence Design Thinking •  Painstorming •  Problem focus •  Prototyping •  UVP Cross- functional teams from two processes Common artefacts: UVP, User Stories and Product Embedded cycles, not linear processes
  19. 19. Yves Caseau - Digital Age Information Systems – November 2015 19/20 Digital Asset Maturity Model API Maturity Engagement Platform Mobile-centric User Experience Digital Software- centric Culture Level 1 API exposure Cloud stack & open source Mobile first – obsessed with customer’s time Grow skills versus hire Level 2 Open API Devops : continuous delivery Conversation centric – content strategy Developers contribute to product design Level 3 Micro-service Architecture Analytics & Big Data Leverage all smartphone technologies (sensors & OS) Cross-functional autonomous teams Level 4 (Jeff Bezos memo) : All services expose API Machine Learning & continuous adaptation Emotional design Co-development with customer in continuous loop Reference Example Age of Platform Michael Harte Apple Web’s Giants
  20. 20. Yves Caseau - Digital Age Information Systems – November 2015 20/20 Conclusion l  Software is eating the world => become a software company n  Build you own software n  Be the best at what you do n  Empower those who build l  From customer to code, from code to customer n  Lean Startup Product Development n  Lean Softfware Factory (Devops) n  Each relies on the other l  It’s a new world ! n  New kinds of software objects n  From projects to continuous flow of products n  Networks of cross-functional autonomous teams

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