KITC is an IT service provider company headquartered in San Bernardino, California with over 450 clients in 23 countries. It was established in Bangladesh in 2008 and operates out of Nikonjo with around 600 employees working in four shifts. KITC's mission is to help build Bangladesh's IT industry and provide training to help people get jobs in the challenging IT field. The company provides IT services such as software development, web development, and mobile app development. It also offers internet marketing services including SEO, SMO, and customer support. KITC aims to be the largest outsourcing company in Bangladesh's IT industry by providing outstanding service to US clients.

2.  KITC is an North American owned and operated IT
service provider company
 A to Z tasks is the origin/mother company
 Headquarter situated in San Bernardino, California
 working with 450 plus clients in 23 countries
 Established at Nikonjo in Bangladesh at 2008
 Operating about 600 employees in four shifts.
 Achieved ISO:9001:2008 certification in 2012 for
its excellent services

3.  Mission:
Our Mission is to work with more than 50,000
employees and make Bangladesh IT industry a better place
to build better career. Be with the best and get the most
out of the largest industry of 21st Century.
 Vision:
KITC wishes to be largest Outsourcing Company in
the history of Bangladesh Information Technology industry
by providing outstanding service to the US clients. We
provide specific training to help you get a job in the most
challenging and exciting industry of earth.

4.  01. IT Services & Support :
 Software Development
 Software Processing (Regular/frequent input
of current information in right field)
 Web development
 Desktop & Mobile Application Development
 Online meeting software for 1-100 members
at a time.

5.  02. Internet Marketing Services:
 Search Engine Optimization (SEO)
 Social Media Optimization (SMO)
 CRM and Billing Software
 Live Customer Support
 03. Remote Executive Assistance
 Virtual Assistants (VA)
 Calling Campaign (Out bound)
 Call center & servicing (Inbound for A to Z tasks)
 Data Entry and Processing

7. Traditional Organization New Organization KITC
Stable Dynamic Dynamic
Job focused Skill focused Skill focused
Work is defined by job
positions
Work is defined in
terms of tasks to be
done
Work is defined by
job positions
Individual oriented Team oriented Team oriented
Rule Oriented Customer oriented Customer oriented
Hierarchical relationships Lateral and networked
relationships
networked
relationships
Work at organizational facility
during specific hours
Work anywhere,
anytime
Work at
organizational
facility during
specific hours
Managers always make Employees participate Employees

11. Mike Kazi
Network Intelligence Analyst,
CEO, KITC
John Riedl
Cyber Security Engineer,
COO, KITC

12. Providing better
Performance: 24/7
Skilled & Experienced
Employees
Delivering work on Due
Date
STRENGTH

13. Hi-speed
internet
facilities
Shift co-
ordination
Lack of
enough
human
power
WEAKNESS

14. Foreign & Local Trainer On Job Training
New Markets
Running a project named
Bangladesh High Tech Park
under the ICT Ministry.
OPPORTUNITY

15. Error in
processing
Worse
Performance
International
competitors
THREATS

16.  Operating an evening school “Anandapathe”
for street children in totally free of cost.
 Distributing warm clothes in every winter.
 Festival cloth providing to the real poor
people (night operation)
 Financial aids for Rana Plaza Plaza survivors