Business advantages of IP Telephony
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general overview why have to use IP Telephony for your business
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Business advantages of IP Telephony
- 1. IP Telephony
- 2. What is IP Telephony IP Telephony principally satisfies a simple need: Enabling the use of open standard LAN and distributed data networks for the transport of voice, replacing the use of traditional telephone networks and equipment for that purpose
- 5. What’s the Business Value? • Lower costs • Centralized network control and management • Increased communications capabilities and productivity for remote and mobile employees • Increased customer satisfaction through the use of distributed call center applications and remote branches
- 6. Example: Enterprise without IP Telephony Dedicated infrastructure for both data and voice
- 7. The Results • Inefficient use of communications network bandwidth • Higher equipment costs as each site requires dedicated voice systems • Higher equipment management costs since each site must be managed separately • Worker productivity and collaboration is limited due to feature dissimilarity and segregation imposed by separate and often different voice systems
- 8. Example: Enterprise using IP Telephony Converged network of data, voice and even video
- 9. The Results • Lower Telecom Costs • Simplified Communications Management • Ease of Access to Centralized Applications
- 10. Future Implementations Easy to add branches
- 11. DISCUSSION
Notes de l'éditeur
- Welcome to a network where there is a new way of communicating.On the human network, people can converse and collaborate with each other in a new way. Not through the exchange of impersonal voice mails. Or e-mails read after the fact. Now, all communications applications and devices (such as voice, video, data, Web collaboration, and IM) work together. Before you pick up a phone or start to type a message, you know who is available and how best to reach them — on which device – wired or wireless, anywhere, anytime, creating a consistent, rich communications experience. It's easier for you to get through to the people you want to connect with, securely, when you want to connect with them. That's Cisco Unified Communications.The power of UC and the benefits of a converged network based on IP are not only that you have one secure network to manage, but you can have voice applications working together in ways that can greatly enhance your business, from computer telephony integration with your CRM system, making mobile employees more productive, and bringing collaboration and efficiencies that cannot be found with simple VoIP. One converged, secure network is a great solution for any business that may have reached capacity with their existing system, reached end of life, end of lease, or is moving to a new building or expanding and adding new locations.All of this supports a business in becoming more competitive.
- - Since dedicated bandwidth is no longer needed for voice conversations, businesses cantransmit more voice, data and video per unit of available bandwidth with IP Telephony. The combination of lower transport costs and less bandwidth requirements can produce telecom cost savings from 20 – 40%.- since each IP Telephone contains a unique identifier, all a user needs to do to relocate a phone is to simply unplug it from the data network, place it at its new location (within the original office or any facility with access to the corporate data network) and plugit back in. Service to the user is instantly restored with all features and profiles previously assigned intact – with no involvement required from the system administrator.- For distributed enterprises IP Telephony can provide remote and mobile access to advanced communications applications, including call management, messaging and call center.