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Fisbone Diagrams Assgnmnt1

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ahmad bassiouny
ahmad bassiouny

Fisbone Diagrams Assgnmnt1

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Fishbone Diagrams (cause and effect, or Ishikawa diagrams) John Ham OISM 470W
Overview (1 of 2) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Overview (2 of 2) ,[object Object],[object Object],[object Object],[object Object]
Fishbone (Cause and Effect or Ishikawa) Diagrams (1 of 4) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Fishbone (Cause and Effect or Ishikawa) Diagrams (2 of 4) ,[object Object],[object Object],[object Object]
Fishbone (Cause and Effect or Ishikawa) Diagrams (3 of 4) ,[object Object],[object Object],[object Object]
Use in Organizations (1 of 2) ,[object Object],[object Object],[object Object]
Use in Organizations (2 of 2) ,[object Object],[object Object],[object Object]
Creating Fishbone Diagrams (1 of 4) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Creating a Fishbone Diagram (2 of 4) ,[object Object],[object Object],[object Object],[object Object]
Creating a Fishbone Diagram (3 of 4) ,[object Object],[object Object],[object Object],[object Object]
Creating a Fishbone Diagram (4 of 4) ,[object Object],[object Object],[object Object]
Example (1 of 4) ,[object Object],Poor Service (“backbone”) (“head”)
Example (2 of 4) ,[object Object],Poor Service Responsiveness Reliability Appearance Attention
Example (3 of 4) ,[object Object],Poor Service Responsiveness Appearance Attention Reliability time courtesy personnel facility equipment One on one service dependability accuracy
Example (4 of 4) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Exercise ,[object Object],[object Object]
Summary (1 of 3) ,[object Object],[object Object],[object Object],[object Object],[object Object]
Summary (2 of 3) ,[object Object],[object Object],[object Object],[object Object]
Summary (3 of 3) ,[object Object],[object Object],[object Object],[object Object],[object Object]
Bibliography ,[object Object],[object Object],[object Object],[object Object]

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Fisbone Diagrams Assgnmnt1

  • 1. Fishbone Diagrams (cause and effect, or Ishikawa diagrams) John Ham OISM 470W
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Notes de l'éditeur

  1. John Ham is a student at Penn State University