Active Listening Skills

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Ahmed Zeen EL Abeden

Formation Technologie

Active Listening Skills The Heart of Empathic Understanding

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One of the most important ways we can strengthen our relationships with others is to show our respect by actively listening. By the same token, when we feel heard, we also tend to feel respected. Thus, it is helpful to learn the essential skills of being a good listener, allowing us not only to listen actively, but also model that process to others and be able to ask them to do the same for us. Here are the steps to active listening: Listen to understand (rather than to formulate an answer/comeback). Clear your mind and remain silent (offering visual and verbal feedback that shows you are listening). Ask the person to expand or clarify (Tell me more... Could you give me an example? How did you feel... What happened next?). Reflect the other person's thoughts and feelings (It sounds like.... Have I got that right?) Now complete this journal entry. Click on the Submit Assignment button in the top right of this window and type your journal entry into the text box. When finished, click the Submit Assignment button at the bottom of the the page. Describe a time when you felt disrespected. In the box below, present the experience as if it is a scene from a novel. Describe the setting of where the event took place. Explain who was there. Show what they did and said. Explain how you felt. In the box below, describe the same experience a second time, but this time revise what people said and did in a way that would have left you feeling fully respected. In this revision of history, have everyone speak and behave in ways that would have changed the outcomes and experiences for the better, leaving you feeling fully respected. Diving Deep: How did knowing more about active listening help you revise the situation? .

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In our fast-paced world, effective communication has become more crucial than ever. While we often focus on expressing ourselves, we overlook a fundamental aspect of communication: listening. Active listening is a vital communication skill that goes beyond hearing another person's words and involves seeking a deeper understanding of their intended meaning. It requires active participation in the communication process, which means being fully present, engaged, and empathetic during a conversation Mastering the art of active listening brings numerous benefits to both personal and professional relationships. First and foremost, it fosters a sense of trust and mutual respect. When we give others our undivided attention, they feel valued and understood, strengthening our bond. Active listening also enhances problem-solving abilities, as it allows us to grasp the nuances of a situation and offer relevant solutions Practice these many techniques often, and it will become second nature. By prioritizing active listening, you can create a positive, empathetic environment that encourages open dialogue and fosters meaningful connections. Auraa Image Management and Consulting (AIM&C), a premier corporate training firm in India, specializes in a comprehensive range of services, including Executive Presence, Business Presentation Skills, Leadership Skills, Professional Dressing and Grooming, Luxury Selling Skills, Communication skills, Personal branding, etc. With an unwavering commitment to excellence, AIM&C has transformed the lives of numerous clients in India and abroad, both online and offline, across various leadership levels. Ms. Samira Gupta, Founder of AIM&C and one of the best Trainers in Gurgaon, comes with a vast experience of 25+ years in the corporate world in various leadership roles and almost a decade-long experience in Executive Presence Coaching, Leadership Training, and Image Consulting. Contact us at samira@auraaimage.com or visit www.auraaimage.com to improve your communication. Alternatively, you can reach us by phone at +91 9958934766.

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