1. Concepts in Enterprise Resource Planning Third Edition Chapter Three Marketing Information Systems and the Sales Order Process
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9. Concepts in Enterprise Resource Planning, Third Edition Concepts in Enterprise Resource Planning, Third Edition Figure 3-1 The sales process Problems with Fitter Snacker’s Sales Process (cont’d.)
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28. Taking an Order in SAP ERP (cont’d.) Concepts in Enterprise Resource Planning, Third Edition Figure 3-2 SAP ERP order entry screen
29. Taking an Order in SAP ERP (cont’d.) Concepts in Enterprise Resource Planning, Third Edition Figure 3-3 Data entry fields in the order entry screen
30. Taking an Order in SAP ERP (cont’d.) Concepts in Enterprise Resource Planning, Third Edition Figure 3-5 Search screen for customers
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33. Taking an Order in SAP ERP (cont’d.) Concepts in Enterprise Resource Planning, Third Edition Figure 3-9 The Document Flow tool, which links sales order documents
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35. Discount Pricing in SAP ERP (cont’d.) Concepts in Enterprise Resource Planning, Third Edition Figure 3-10 Pricing conditions for sales order
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37. Integration of Sales and Accounting (cont’d.) Concepts in Enterprise Resource Planning, Third Edition Figure 3-12 Accounting detail for the West Hills sales order
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41. Concepts in Enterprise Resource Planning, Third Edition Figure 3-14 SAP ERP sales activity manager
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43. SAP’s CRM Software (cont’d.) Concepts in Enterprise Resource Planning, Third Edition Figure 3-15 SAP CRM system landscape
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45. SAP’s CRM Software (cont’d.) Concepts in Enterprise Resource Planning, Third Edition Figure 3-16 Marketing and campaign planning