Group Members: Amytha Fatimah Putri, Annisa Surya P, Ilman Majid, Mayasita Novelia, and Kevin Wiliam P. The document discusses the concept of MBWA (Management By Walking Around), which involves managers spending time with frontline employees. It notes both potential advantages like understanding challenges and sparking new ideas, and disadvantages such as employees feeling spied on. The responses provide ways for executives to learn about operations besides undercover methods, and for managers to minimize concerns about spying through open communication when using MBWA.

1. Group Members:
Amytha Fatimah Putri (15111022)
Annisa Surya P (15111025)
Ilman Majid (15111024)
Mayasita Novelia (15111018)
Kevin Wiliam P (15111020)

2.  Some of industry are failed in implementing their strategy or failed in
communicating the policy of top level management to their employee due to
different perspective on how to achieve company goals in their company.
 The leader is not understand well the day to day operation of their employee.
 Come a new concept of MBWA which has benefit and failure potential on its
implementation

3. Advantage Disadvantage
 Helping the team to achieve company's
goals. By understanding the difficulties of
challenges.
 Get acquaintances well with the team
member.
 Possibility of having sparkle idea for
improvement.
 Understand what skill require to perform
the job even from the lowest level task.
• The managers can’t really focus on the
core job task.
• Can be very subjective impression in
making managerial decision.
• The leader can be seen as intruders,
overseers and the employee feel being
spied on.

4. 1. What are some of the things managers can learn by walking around and having daily
contact with line employees that they might not be able to learn from looking at data and
reports?
Answer:
 They can understand how difficult many of the jobs in their organization, and they
can now how much skill was required to perform even for the lowest level tasks.
 Experience taught them a lot to make a new improvement and sparked idea for
their company.

5. 2. As an employee, would you appreciate knowing your supervisor regularly spent time
with workers? How would knowing top executive routinely interact with line employees
affect your attitude toward the organization?
Answer:
- Yes, we would appreciate it if our supervisor spend time and listen our complain
and ideas.
- As an employee of course we feel appreciated knowing that our managers care
about us and this will motivate employees to do their best at work.

6. 3. What ways can executives and other organizational leaders learn about day to
day business operations besides going “undercover?”
Answer:
The company can make several company trips such as :
- Company Gathering
- Playing sports games
- Family Day
- Company Hearing

7. 4. Are there any dangers in the use of a WMBA strategy? Could this strategy lead
employees to feel they are being spied on? What actions on the part of managers
might minimize this concerns?
Answer:
Yes, there are some of dangers potential of WMBA strategy. It will make the
employee to feel they are being spied on. And to minimize the problem, the
managers have to be friendly and open minded. So there's no
misunderstanding between the employee and managers.