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Objectives for the first 6 months 2009
1. What would my objectives be for theWhat would my objectives be for the
first six month?first six month?
Bachchu Kaini
2. AimAim
• To be a very resourceful, skillful and
competent Operational Manager.
3. Objective 1: Team BuildingObjective 1: Team Building
Objective Success Criteria Actions to be Taken
• To build a great
team and
inspire
colleagues to
greatness
• Reinforce
management
system
• Lead by example
• Respect others
opinion
• Recognition of
group process
• Team meetings
and open
communication
system
• Identify the core
competency of
team member
• Develop group
cohesiveness
4. Objective 2: Flexible andObjective 2: Flexible and
Responsive EnvironmentResponsive Environment
Objective Success Criteria Actions to be Taken
• To create a
flexible and
responsive
environment
• Cordial work
environment
• Interested,
affectionate and
appreciative staff
• Prompt response on
each problem
• Recognize the power
of fun
• Balance between
task and people
• Focus on people
• Co-ordination
with all levels of
staff
• Communicate to
all stakeholders
5. Objective 3: Bring ChangeObjective 3: Bring Change
Objective Success Criteria Actions to be Taken
• To bring a
visible
change
• Innovative ideas and
services
• Collective
responsibility and
passion
• Increase client and
stakeholder
satisfaction
• Define current and
future state
• Identify obstacles
and adverse
consequences
• Adjust
environment &
feedback
• Review the
process &
progress
6. Objective 4: Maximize BenefitsObjective 4: Maximize Benefits
Objective Success Criteria Actions to be Taken
• To maximize the
benefits to
patients
through active
participation of
all
• Willingness to
participate in
the process
• Better services
• Improve
outcome
• Increase
patient
satisfaction
• Prepare service
improvement plan
• Develop role
redesign plan
7. Objective 5: Empower PeopleObjective 5: Empower People
Objective Success Criteria Actions to be Taken
• To empower
team members
and optimize
the resource
utilization and
obtain the best
result
• Commitment
from top
management
• Increase staff
satisfaction
• Involvement of
all levels of staff
on decision
making
• Develop a
delegation plan
• Create
awareness
• Work through
people
8. Objective 6: Balance BetweenObjective 6: Balance Between
IssuesIssues
Objective Success Criteria Actions to be Taken
• To achieve a
balance
between issues
of quantity,
timeliness, cost
and quality
• Understanding or
local and national
issues
• Increase
standards of
quality
• Achieve targets
• Thorough study
of policies,
procedures and
protocols
• Measurement of
performance and
quality indicators
• Develop a
strategic plan
9. Three Phases of Learning:Three Phases of Learning:
Month OneMonth One
• Month One:
– Settling in and finding the way
– Understanding the Trust, Colleagues and working
environment
– Developing in my role/understanding the culture
10. Three Phases of Learning:Three Phases of Learning:
Month ThreeMonth Three
• Month Three:
– Becoming a part of the St Mary’s culture
– Knowing prevailing policies, procedures and protocols
– Getting ready to work independently
11. Three Phases of Learning:Three Phases of Learning:
Month SixMonth Six
• Month Six
– Developing full competency and skill
– Able to manage, guide and coach to team members and
stakeholders on all aspects
– Preparing a strategic plan