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Suppliers: Mole whacking or value add?
Judith Baines
Head of Careers and Employment Service
University of Hertfordshire
T: +44 (0) 01707 281353
j.baines@Herts.ac.uk
uk.linkedin.com/in/judithbaines
Rebecca Fielding
Managing Director, Gradconsult
M: +44 (0)7889 375 142
T: +44 (0)114 221 0242
rebecca@gradconsult.co.uk
uk.linkedin.com/in/rebeccafielding
AGCAS HoS Conference, Stanstead
Thursday 5th January 2017
Who are we?
What we’ll cover
 Explore the benefits and concerns
 UoH Story
 Map the different suppliers and third parties
 Lessons learnt
 Top tips for selecting and managing suppliers
 Discuss how to grow your influence to ensure employability
suppliers are not procured without your involvement
Benefits
 Expertise
 Knowledge transfer and
upskilling
 Flexibility
 Internal influence
 Focus on delivery
 No obligation to retain
 No fixed cost
Concerns
 ‘Sold’ something rather than
‘needing’ something
 Create dependability and
increased costs
 Don’t deliver
 Contract management
 Lack of HE expertise
 Gaining strategic intelligence
Benefits and concerns
The UoH story
Strategy
Freelancers
Online Systems
& Resources
Student Delivery
Reviewing Services
Bespoke Staff Training
Entrepreneurs EmployersAlumni StudentsCareers & Employment
Lessons learnt
Top tips
Span of
control
Sphere of
influence
Let it go!
Building influence and taking control
Any questions?
Judith Baines
Head of Careers and Employment Service
University of Hertfordshire
T: +44 (0) 01707 281353
j.baines@Herts.ac.uk
uk.linkedin.com/in/judithbaines
Rebecca Fielding
Managing Director, Gradconsult
M: +44 (0)7889 375 142
T: +44 (0)114 221 0242
rebecca@gradconsult.co.uk
uk.linkedin.com/in/rebeccafielding
AGCAS HoS Conference, Stanstead
Thursday 5th January 2017

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Suppliers: Mole whacking or value add?

  • 1. Suppliers: Mole whacking or value add? Judith Baines Head of Careers and Employment Service University of Hertfordshire T: +44 (0) 01707 281353 j.baines@Herts.ac.uk uk.linkedin.com/in/judithbaines Rebecca Fielding Managing Director, Gradconsult M: +44 (0)7889 375 142 T: +44 (0)114 221 0242 rebecca@gradconsult.co.uk uk.linkedin.com/in/rebeccafielding AGCAS HoS Conference, Stanstead Thursday 5th January 2017
  • 3. What we’ll cover  Explore the benefits and concerns  UoH Story  Map the different suppliers and third parties  Lessons learnt  Top tips for selecting and managing suppliers  Discuss how to grow your influence to ensure employability suppliers are not procured without your involvement
  • 4. Benefits  Expertise  Knowledge transfer and upskilling  Flexibility  Internal influence  Focus on delivery  No obligation to retain  No fixed cost Concerns  ‘Sold’ something rather than ‘needing’ something  Create dependability and increased costs  Don’t deliver  Contract management  Lack of HE expertise  Gaining strategic intelligence Benefits and concerns
  • 6. Strategy Freelancers Online Systems & Resources Student Delivery Reviewing Services Bespoke Staff Training Entrepreneurs EmployersAlumni StudentsCareers & Employment
  • 9. Span of control Sphere of influence Let it go! Building influence and taking control
  • 10. Any questions? Judith Baines Head of Careers and Employment Service University of Hertfordshire T: +44 (0) 01707 281353 j.baines@Herts.ac.uk uk.linkedin.com/in/judithbaines Rebecca Fielding Managing Director, Gradconsult M: +44 (0)7889 375 142 T: +44 (0)114 221 0242 rebecca@gradconsult.co.uk uk.linkedin.com/in/rebeccafielding AGCAS HoS Conference, Stanstead Thursday 5th January 2017

Notes de l'éditeur

  1. Suppliers: Mole whacking or value add? Love them or loathe them it is fair to say that contractors, consultants, systems providers, marketing agencies and a plethora of other suppliers are now a fundamental part of the HE careers landscape. In this session we will share the University of Hertfordshire story; from being very opposed to third parties c5 years ago, to now working with dozens. Drawing from this case study, and inputs from one of our sectors most valued suppliers Gradconsult, we will: Map the different types of suppliers and third parties Explore the benefits and concerns of working with third parties, identifying where they can add value and what you need to protect Share lessons learnt across the sector Help you to take control of your supplier and resourcing strategy Provide top tips for selecting and managing suppliers Discuss how to grow your influence internally to ensure employability suppliers are not procured elsewhere without involvement
  2. 5 minutes: individually who are we? How did we meet – NETWORKING IS GOOD! What are our current roles
  3. 5 minutes: individually who are we? How did we meet – NETWORKING IS GOOD! What are our current roles
  4. Split them into small groups to have this discussion amongst themselves first Explore the benefits and concerns of working with third parties, identifying where they can add value and what you need to protect
  5. Let’s take you back in time to 2012……..A lot can change in 5 years. Gangnam style dominated the charts back then! Judith tells her story, starting with how she felt about working with suppliers then!
  6. Ask for anyone else in the audience – any lessons you’ve learnt from working with suppliers or third parties? Judith share hers and RF to add in anything we’ve learnt or seen on the other side of the fence across the sector! Suggestions…… One size does not fit all – lazy ‘silver bullet’ overclaims or transfer of a model that works in one place to another Products or services have been ‘sold’ in either to careers services or faculties Contracts have not been drawn up or enforced well – indeed some suppliers have taken advantage of some University naivety is some instances
  7. Ask for anyone else in the audience – any top tips! Judith share hers and RF to add in anything we’ve learnt or seen on the other side of the fence across the sector! Suggestions…. Run a tender! Meet the delivery team – not just the sales team Ask for endorsements (celebrity or otherwise)
  8. Talk through Stephen Coveys sphere of influence Key = market intelligence, being the voice of knowledge and authority on employability suppliers internally!
  9. Thank you! Any questions??