Reimagining Your Library Space: Looking at What Really Matters

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Presentation given at the Texas Library Association (TLA) annual conference. Discusses changes to the physical and service spaces within a library, key principles common to each design, and how the changes affected both the library patrons and library employees.

Formation

Reimagining Your Library
Space: Looking at What
Really Matters
TLA 2019
Laura Baker

We shape our buildings; thereafter they shape us.
-- Winston Churchill

We shape our buildings …
 WHAT we changed
 WHY we changed
… thereafter they shape us
 How our patrons changed
 How we ourselves
changed

Abilene Christian University
 Located in Abilene, TX
 Primarily residential campus ~5000 FTE
 Growing online presence
 One library on campus

 Purpose-built library
 Goal: a place that reflects how patrons work
We shape our buildings …
Library Vision

Learning
Commons
2006
Total
Transformation
Directly Tied to
User Surveys
Set Principles for
spaces to follow

Thoughtful Technology
 Matched to work style
 More ≠ better. Effective = better.

Relational Service Model
Old ref. desk …
… New ref. desk

Graduate
Research
Room
Deep quiet
zones for
serious study

Matching furniture,
especially stacks
end panels
Thoughtful
Tech:
Data and
power
ports in
lamps

One-button
Studio for easy
video creation

Video wall showcase
Inspirational
words establish
tone

 Technology highly accessible
 Open to the community, not just campus
3D
Printing
Electronics
Sewing
Laser
Cutting
Shop
tools

Heart of the space: our student Maker Team

Sustained increases in typical metrics (gatecount, ref.
questions, database use, etc.)
Deeper measurement outcomes: Engagement
National Survey of Student Engagement (NSSE)
… our buildings shape us.
Results

Key Questions
 What are you willing to do?
 What are your REAL values?

Contact Information
Laura Baker
User Experience and Assessment Librarian
laura.baker@acu.edu

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Reimagining Your Library Space: Looking at What Really Matters

1. Reimagining Your Library Space: Looking at What Really Matters TLA 2019 Laura Baker

2. We shape our buildings; thereafter they shape us. -- Winston Churchill

3. We shape our buildings …  WHAT we changed  WHY we changed … thereafter they shape us  How our patrons changed  How we ourselves changed

4. Abilene Christian University  Located in Abilene, TX  Primarily residential campus ~5000 FTE  Growing online presence  One library on campus

5.  Purpose-built library  Goal: a place that reflects how patrons work We shape our buildings … Library Vision

6. Learning Commons 2006 Total Transformation Directly Tied to User Surveys Set Principles for spaces to follow

8. Thoughtful Technology  Matched to work style  More ≠ better. Effective = better.

9. Positive Work Environment

10. Relational Service Model Old ref. desk … … New ref. desk

11. Graduate Research Room Deep quiet zones for serious study

12. Matching furniture, especially stacks end panels Thoughtful Tech: Data and power ports in lamps

13. Instruction Area integrated with books

14. Learning Studio Audio & Video Creation

15.

16. Podcasting room

17. One-button Studio for easy video creation

18. Video wall showcase Inspirational words establish tone

19. Maker Lab Making Physical Objects

20.  Technology highly accessible  Open to the community, not just campus 3D Printing Electronics Sewing Laser Cutting Shop tools

21. Heart of the space: our student Maker Team

22. Sustained increases in typical metrics (gatecount, ref. questions, database use, etc.) Deeper measurement outcomes: Engagement National Survey of Student Engagement (NSSE) … our buildings shape us. Results

23. Collaboration

24. Conversation

25.

26. Community

27. Community

28. Key Questions  What are you willing to do?  What are your REAL values?

29. Key Questions:  Library that says YES

30. Is it worth it?

31. Contact Information Laura Baker User Experience and Assessment Librarian laura.baker@acu.edu