2. Prayer
Heavenly Father, we come to You today asking for Your guidance,
wisdom, and support as we begin this session.
Help us to engage in a meaningful discussion and continue to
remind us that all that we do here today,
all that we accomplish,
is for the pursuit of truth for the greater glory of You.
All we ask in Jesus’ name,
Amen.
3. Sanofi: A Series of Mergers . . .
A French Company -> Main HQ in Paris France
One of the biggest pharmaceutical company in the world; ranks #3
Operates in 100 countries; 100,000 employees; 19,300 scientists
4. Sanofi in the Philippines
Operates in 3 business entities:
Sanofi - Aventis -> Pharmaceutical + CHC Division
Ranks #7 in the overall Pharma company (as of June 2014)
Therapeutic expertise:
Cardiovascular Diseases
Diabetes
Oncology
Central Nervous Disorders
Gastrointestinal
Sanofi Pasteur -> Vaccine Division
Merial -> Animal Health Division
Main Office in Makati City (No owned manufacturing plant & Warehouse)
Operates as Importer, Wholesaler, Trader, & Distributor
Main Distributors: Zuellig Pharma Corp. (ZPC) & Metro Drug Inc. (MDI)
5. Sanofi’s Organizational Chart
Top Management
Middle Management
Functional Level
General
Manager
Business
Unit
Marketing Sales
Support
Groups
Human
Resources
Business
Support
Business
Development
Finance &
Admin
Public Affairs &
Communication
Medical Affairs
6. Vision Statement
Current Vision Statement:
“We envision Sanofi-aventis as a leading, diversified healthcare provider
promoting the well-being of Filipinos. We aim to be the preferred; most
respected and admired company in the Philippines.”
PARAMETERS YES / NO
1 Does it clearly answer the question: what do we want to become? YES
2 Is it concise enough yet inspirational? NO
3 Is it aspirational? YES
4 Does it give clear indications to when it should be attained? NO
Evaluation of Current Vision Statement:
7. Vision Statement
Recommended Vision Statement:
“To maintain the position in the top 10 leading pharmaceutical companies in the
Philippines and to be the market leader in Diabetes category by 2017.”
Evaluation of Recommended Vision Statement:
PARAMETERS WHAT PART OF THE STATEMENT
1
Does it clearly answer the
question: what do we want to
become?
To maintain the position in top 10 leading
pharmaceutical companies in the Philippines and
to be the market leader in Diabetes category by
2017.
2
Is it concise enough yet
inspirational?
to be the market leader in Diabetes category by 2017.
3 Is it aspirational?
to be the market leader in Diabetes market category
by 2017.
4
Does it give clear indications to
when it should be attained?
to be the market leader in Diabetes category by 2017.
8. Mission Statement
Current Mission Statement:
“We are Sanofi-Aventis Philippines.
We are a global healthcare provider committed to:
- Offer our patients, doctors and consumers (1) a broad spectrum of superior
products and services from prevention to cure. (2)
- Provide our people an empowering environment conducive to productivity, creativity
and innovation which enhances personal worth and growth and promotes high
employee engagement. (9)
- Be an active partner of government and relevant social institutions (10) in improving
health outcomes (8) and well-being of Filipinos. (3)
- Build strong relationships with our business partners to ensure mutually beneficial
results. (7)
- Deliver sustainable growth and increasing profitability to our stockholders (5).”
9. Mission Statement
PARAMETERS
YES /
NO
IF YES, WHICH PART OF THE STATEMENT?
1 Customer YES
Offer our patients, doctors and consumers a broad spectrum of superior
products and services from prevention to cure.
2 Products or services YES
Offer our patients, doctors and consumers a broad spectrum of superior
products and services from prevention to cure.
3 Markets YES
We are a global healthcare provider committed to… in improving health
outcomes and well-being of Filipinos….
4 Technology NO None
5
Concern for survival,
growth, profitability
YES Deliver sustainable growth and increasing profitability to our stockholders
6 Philisophy NO None
7 Self-concept YES
Build strong relationships with our business partners to ensure mutually
beneficial results
8
Concern for public
image
YES
Be an active partner of government and relevant social institutions in improving
health outcomes and well-being of Filipinos
9 Concern for employees YES
Provide our people an empowering environment conducive to productivity,
creativity and innovation which enhances personal worth and growth and
promotes high employee engagement.
10
Concern for nation
building
YES
Be an active partner of government and relevant social institutions in
improving health outcomes and well-being of Filipinos
Evaluation of Current Mission Statement:
10. Mission Statement
Recommended Mission Statement:
“We are Sanofi-Aventis Philippines.
We are a global healthcare provider committed to:
- Offer our buyers and end consumers (1) a broad spectrum of superior products and
services from prevention to cure (2) through the use of its state-of-the-art research
facilities worldwide. (4)
- Provide our people an empowering environment conducive to productivity, creativity
and innovation which enhances personal worth and growth and promotes high
employee engagement. (9)
- Be an active partner of government and relevant social institutions (10) in improving
health outcomes (8) and well-being of Filipinos (3), because health matters. (6)
- Build strong relationships with our business partners to ensure mutually beneficial
results. (7)
- Deliver sustainable growth and increasing profitability to our stockholders (5).”
11. Mission Statement
Evaluation of Recommended Mission Statement:
PARAMETERS WHAT PART OF THE STATEMENT? EXPLANATION
1 Customer
Offer our buyers and end consumers a broad spectrum of superior products and
services from prevention to cure through the use of its state-of-the-art research facilities
worldwide
Customers are classified into two types:
End consumers = patients and healthy individuals
Buyers = drugstores, modern trade or supermarkets, and general trade (hospitals,
clinics, government units, HMO, and wholesalers/sub-distributors)
2
Products or
services
Offer our buyers and end consumers a broad spectrum of superior products and
services from prevention to cure through the use of its state-of-the-art research
facilities worldwide
3 Markets
We are a global healthcare provider committed to…. in improving health outcomes and
well-being of Filipinos….
4 Technology
Offer our buyers and end consumers a broad spectrum of superior products and
services from prevention to cure through the use of its state-of-the-art research
facilities worldwide
12. Mission Statement
Evaluation of Recommended Mission Statement:
PARAMETERS WHAT PART OF THE STATEMENT? EXPLANATION
5
Concern for
survival,
growth,
profitability
Deliver sustainable growth and increasing profitability to our stockholders
6 Philisophy
Be an active partner of government and relevant social institutions in improving health
outcomes and well-being of Filipinos, because health matters.
7 Self-concept
Build strong relationships with our business partners to ensure mutually beneficial
results
8
Concern for
public image
Be an active partner of government and relevant social institutions in improving health
outcomes and well-being of Filipinos, because health matters.
9
Concern for
employees
Provide our people an empowering environment conducive to productivity, creativity
and innovation which enhances personal worth and growth and promotes high
employee engagement.
10
Concern for
nation
building
Be an active partner of government and relevant social institutions in improving
health outcomes and well-being of Filipinos, because health matters.
30. IFE MATRIX CPM
KEY INTERNAL FACTORS RATING
CRITICAL
SUCCESS
FACTORS
RATING
STRENGTHS
S1
Broad product portfolio which
address the diseases that
accounts for the leading
causes of morbidity and
mortality
4
CSF2
Broad Product
Portfolio
4
S2
Consistently offering and
providing high quality products
4
CSF1
Product Safety and
Efficacy
4
S3
Strong diabetes product line
especially for insulin products
4
S4
Maintains healthy relationship
with customer
3
CSF4
Buyer Relationship 3
S5
Commitment to ethical
business practice
4
CSF7
Business Ethics 4
Matching of IFE and CPM
IFE MATRIX CPM
KEY INTERNAL FACTORS RATING
CRITICAL
SUCCESS
FACTORS
RATING
WEAKNESSES
W1
Absence of respiratory
medicines in the current
product portfolio
2
W2
Highly dependent to ZPC
group in distribution activities
2
CSF5
Distributor
Relationship
2
W3
Vulnerable to government
controlled pricing
1
W4
Highly dependent to patented
and promoted drugs
2
W5
Less aggressive marketing
activities and initiatives
2
CSF3
Product Marketing
and Brand
Awareness
2
31. Financial Analysis
LIQUIDITY RATIOS 2011 2012 2013 KEY COMPETITOR’S AVERAGE
CURRENT RATIO 3.16 3.13 1.84 2.60
QUICK RATIO 2.05 2.20 1.40 1.94
LEVERAGE RATIOS 2011 2012 2013 KEY COMPETITOR’S AVERAGE
DEBT TO TOTAL ASSET RATIO 0.30 0.30 0.51 0.38
DEBT TO EQUITY RATIO 0.43 0.43 1.04 0.65
LONG TERM DEBT TO EQUITY RATIO 0.03 0.02 0.05 0.04
ACTIVITY RATIOS 2011 2012 2013 KEY COMPETITOR’S AVERAGE
INVENTORY TURNOVER 2.73 2.88 3.30 3.32
FIXED ASSET TURNOVER 29.68 26.75 24.55 38.91
TOTAL ASSET TURNOVER 1.56 1.38 1.26 1.43
AR TURNOVER 4.47 3.95 4.07 5.80
AVERAGE COLLECTION PERIOD 81.72 92.33 89.61 95.92
PROFITABILITY RATIOS 2011 2012 2013 KEY COMPETITOR’S AVERAGE
GROSS PROFIT MARGIN 0.45 0.45 0.44 0.49
OPERATING PROFIT MARGIN 0.07 0.10 0.10 0.17
NET PROFIT MARGIN 0.05 0.07 0.07 0.12
RETURN ON TOTAL ASSET 0.08 0.10 0.09 0.15
RETURN ON STOCKHOLDERS’ EQUITY 0.12 0.14 0.18 0.24
GROWTH RATIOS 2011 2012 2013 KEY COMPETITOR’S AVERAGE
SALES 5.8% 2.9% 3.0% -3.3%
NET INCOME 146.3% 38.7% 0.8% 40.5%
32. SWOT Matrix
STRENGTHS
1. Broad product portfolio which address the diseases that accounts
for the leading causes of morbidity and mortality
2. Consistently offering and providing high quality products
3. Strong diabetes product line especially for insulin products
4. Maintains healthy relationship with customer
5. Commitment to ethical business practice
OPPORTUNITIES S-O STRATEGIES
1. Growing market segment that accounts for
leading cause of mortality & morbidity
especially for non-communicable diseases
2. Growing number of buyers’ outlets and
future potential reach
3. Universal Healthcare (UHC) program
4. Growing population: 102M people by 2015
**62% from class D = 61M people
5. Increasing total healthcare expenditure
6. Technological advancement and innovation
1. Offer new & cheaper diabetes insulin therapy products
(S2, S3,O1, O2, O3, O4) PRODUCT DEVELOPMENT & RELATED
DIVERSIFICATION
2. Partner with government’s bidding program thru PITC-Pharma
(S1, S2, S4, O3, O4, O5) MARKET PENETRATION
3. Partner with new / existing buyers (S1, S4, S5, O2, O5)
4. Offer new medicines for rare diseases (S1, S2, O6) BEST-VALUE
FOCUS & RELATED DIVERSIFICATION
5. Position diabetes products as top-of-mind brand (S2, S3, O1, O2,
O4) MARKET PENETRATION
33. SWOT Matrix
STRENGTHS
1. Broad product portfolio which address the diseases that accounts
for the leading causes of morbidity and mortality
2. Consistently offering and providing high quality products
3. Strong diabetes product line especially for insulin products
4. Maintains healthy relationship with customer
5. Commitment to ethical business practice
THREATS S-T STRATEGIES
1. Expansion of the number of medicines
under government controlled price
2. Monopoly in distribution (ZPC controls 70%
of the pharmaceutical business)
3. Government legislation that allowing faster
entry of generic drugs into the market
4. Regulatory problem against counterfeit
drugs which account 10-30% of the market
5. Upward trend in unemployment rate
(average of 7.3%) and underemployment
rate (average of 19.7%)
6. Fluctuation in foreign exchange rate
1. Partner with government in educating customers about counterfeit
drugs and its effects (S2, S4, S5, T4)
2. Offer special pricing to distributor (S1, S4, T2) LOW-COST
LEADERSHIP
3. Avoid purchases of non-US dollar products (S2, T6)
4. Improve partnership with distributors (S4, T2)
34. SWOT Matrix
WEAKNESSES
1. Absence of respiratory medicines in the current product portfolio
2. Highly dependent to ZPC group in distribution activities
3. Vulnerable to government controlled pricing
4. Highly dependent to patented and promoted drugs
5. Less aggressive marketing activities and initiatives
OPPORTUNITIES W-O STRATEGIES
1. Growing market segment that accounts for
leading cause of mortality & morbidity
especially for non-communicable diseases
2. Growing number of buyers’ outlets and
future potential reach
3. Universal Healthcare (UHC) program
4. Growing population: 102M people by 2015
**62% from class D = 61M people
5. Increasing total healthcare expenditure
6. Technological advancement and innovation
1. Restructure sales organization to strengthen and focus in the
growing market segment (W4, O1)
2. Develop own respiratory medicines (W1, W4, O1) PRODUCT
DEVELOPMENT
3. Participate in buyer’s house-branding program (W3, W4, W5, O2)
MARKET PENETRATION
4. Acquire competitor’s respiratory medicine (W1, O1) HORIZONTAL
INTEGRATION
5. Increase marketing efforts on low performing, out-of-patent,
government controlled pricing products (W3, W4, W5, O1, O4,
O5) MARKET PENETRATION
35. SWOT Matrix
WEAKNESSES
1. Absence of respiratory medicines in the current product portfolio
2. Highly dependent to ZPC group in distribution activities
3. Vulnerable to government controlled pricing
4. Highly dependent to patented and promoted drugs
5. Less aggressive marketing activities and initiatives
THREATS W-T STRATEGIES
1. Expansion of the number of medicines
under government controlled price
2. Monopoly in distribution (ZPC controls 70%
of the pharmaceutical business)
3. Government legislation that allowing faster
entry of generic drugs into the market
4. Regulatory problem against counterfeit
drugs which account 10-30% of the market
5. Upward trend in unemployment rate
(average of 7.3%) and underemployment
rate (average of 19.7%)
6. Fluctuation in foreign exchange rate
1. Prune the generics product line in the portfolio (W4, W5, T3, T4)
DIVESTITURE
2. Partner with new distributor (W2, T2)
3. Offer generic counterpart to products with expiring patent (W4, T3)
PRODUCT DEVELOPMENT & RELATED DIVERSIFICATION
4. Gain control over current distributor (W2, T2) FORWARD
INTEGRATION
5. Volunteer non-promoted and out-of-patent drugs to government
controlled pricing (W3, W4, T1)
36. Boston Consulting Group (BCG) Matrix
STRATEGIES
• Forward, Background, &
Horizontal Integration
• Market Penetration, Market &
Product Development
• Related & Unrelated
Diversification
• Divestiture
43. Strategic Issues
External Environment
1. Increasing number of casualties coming from the leading causes of mortality
2. Low public health spending resulting to high out-of-pocket spending
3. Inequity in the health system
4. Monopoly in the nationwide distribution system
Internal Environment
1. Decline in the selling price of some products
2. Too much dependency in blockbuster patented products
3. Unable to compete in a strong and growing market
4. Distribution and logistics services
44. Objectives
Company Objectives
Financial Objectives
•Increase revenues by 6%, 7%, 8% in 2015, 2016, and 2017 respectively.
•Maintain Distribution & Selling expenses less than 33%, and General &
Administration expenses less than 8% of the net of sales.
Strategic Objectives
•To be the Top-of-mind company in Diabetes category
•Offer broad product portfolio; Bring innovative products to market
•Seize opportunities in government sector
•Strengthen partnership with distributors and buyers
45. Strategies
Primary: Market Penetration
• Optimize the presence of the existing established products and further expand its
footprint by gaining market share in present market (greater marketing efforts)
• Synergize all products from each segment to improve low performing products and
eventually create a stronger product portfolio
• Exert marketing efforts in the products that are already out-of-patent and under the
government mandated pricing to improve its low sales performance (marketing promos)
• Penetrate the public sector to reach the lower class income (class D), thru actively
participating in different government bidding programs.
Secondary: Related Diversification
• Offer new cheaper products but of the same quality to penetrate the lower income class
of the same segment.
• Launch the overall Sanofi’s product pipeline based on the R&D update.
• Diversify to other growing therapeutic segment of the pharmaceutical industry like
respiratory medicines.
46. Balanced Scorecard
PERSPECTIVE OBJECTIVES MEASUREMENT
TARGET
INITIATIVES
YEAR 1 YEAR 2 YEAR 3
Financial
Increase Revenues Annual Growth
Percentage
6% 7% 8% Enhanced marketing efforts & Launch new
products
Maintain general &
administration
expense to sales
Percentage of
general &
administration
expense to sales
< 8% < 8% < 8%
Shared services for all Sanofi Philippines
group: Sanofi-Aventis (Pharma business),
Sanofi-Pasteur (Vaccine business), &
Merial (Animal health business)
Maintain sales &
distribution expense
to sales
Percentage of sales
& distribution
expense to sales
< 33% < 33% < 33%
Customer
Offer broad product
portfolio
Number of new
products
6 4 2 Product pipeline from 2015 - 2017
Ensures availability
of products
Percentage of back-
orders (missed
orders)
99% 99% 99% Maintain healthy inventory coverage per
distributors’ warehouse
Ensures high product
quality & efficacy
Number of reported
adverse effects
0-1% 0-1% 0-1% Dedicated customer hotline using
pharmacovigilance process
High customer
engagement
Calls frequency per
month
6x 6x 6x Identify & prioritze top 15 customers from
the masterlist
Number of visit for
top customers
300 300 300 Joint field work with district manager
47. Balanced Scorecard
PERSPECTIVE OBJECTIVES MEASUREMENT
TARGET
INITIATIVES
YEAR 1 YEAR 2 YEAR 3
Internal
Process
Supply management Number of out-of-
stock products
0 0 0 Improve forecast accuracy, weekly supply
replenishment, & review minimum order
quantity (MOQ)
Government tender Number of products
under government
tender contract
3 5 5 Secure yearly government contract of
pharma products
Improve relationship
with buyers
Number of products
under drugstores’
house-branding
2 3 4 Secure yearly contract from drugstores
Launch new products On-time product
launch
100% 100% 100% Product registration timing & ensures
supply availability for pipeline
Learning and
Growth
Training &
development
program
Number of in-house
training for
employees
3 3 3 Appropriate training for employees,
availability of 1-yr training calendar, product
cascade (refresher)
Joint fieldwork
activity
Frequency of
monthly joint
fieldwork
4x 4x 4x Joint field work with district manager
On-time release of
budget and
incentives for sales
employees
Monthly credit of
sales budget and
incentives
Every
1st
Friday
of the
month
Every
1st
Friday
of the
month
Every
1st
Friday
of the
month
Timely release of sales budget and
monetary incentive, use of company issued
credit card