Cassidy parent satisfaction survey results 2012 13

Cassidy Elementary
SBDM Parent Satisfaction Survey
2012-2013
SBDM Survey Committee:
Lisa Zent, Jennifer Alexander,
Tricia Mitcham & Meredith Wells Lepley
Report prepared by Meredith Wells Lepley, Ph.D.
with support from
UK’s Institute for Workplace Innovation
May 2013

Procedure
• SBDM Survey Committee began reviewing last year’s
survey and editing questions in December 2012
• Cassidy principal and teachers were asked for input
on survey questions
• Final survey approved by principal in March 2013
• Survey sent to all Cassidy parents in the manner in
which they receive Tuesday folders (electronically or
on paper) in April 2013
2

Response Rate
• 209 surveys were completed representing 284
of the 672 Cassidy students
• Response rate of 42%
3

Parent Participants
• 80% female vs. 20% male
• 88% White, 6% Asian, 2% Black, < 1% Hispanic/
Latino, < 1% Native American, 3% Other
• 10% have children on free & reduced lunch
• Most (66%) have had children at Cassidy 0-3 years
4

Students Represented
40
34
45
60
48
57
5th graders
4th graders
3rd graders
2nd graders
1st graders
Kindergarteners
5

Welcome
4.61
4.67
4.64
4.45
4.72
1 2 3 4 5
I understand Cassidy rules
Cassidy keeps families informed
I'm treated fairly & with respect
Administrators accessible & responsive
Reception staff friendly & helpful
1=strongly disagree, 2=disagree, 3=neutral,
4=agree, 5=strongly agree
6

Satisfaction with…
4.19
3.81
3.50
1 2 3 4 5
Drop-off & pick-up*
Anti-bullying campaign
Food is healthy & good quality
7
* No difference in dissatisfaction with drop-off and
pick-up among car-riders, bus-riders, or walkers

Satisfaction with Specials
4.22
4.44
4.25
4.49
4.05
4.18
4.39
4.25
1 2 3 4 5
enrichment opportunities
science
physical education
music
Spanish
guidance
media
art
8

Comments
Spanish
• Widespread dissatisfaction with this special & curriculum
• Class not as effective as it was under previous teacher and format
• low level work, parents expect more
• Infrequent classes make immersion difficult
Art
• Need more variety in curriculum. Same projects every year
• Grading too subjective
• No progression in skills
P.E.
• Need more movement, more physical activity
• Activities always the same, no variety
9

Extra-curricular Activities
• More physical activity
• DRUM to include girls
• Track/Archery
• Yoga
• French
• Chinese
• Arts and Crafts
• Any athletic team
• Self defense
10
• Chess
• Dance
• Morning clubs
• Acting/stage
• Golf
• Music
• Tennis
• Lego Robotics Team
Parents suggest the following:

Communication
Parents of children in all grade levels prefer to
communicate with teacher via:
1. email
2. meetings
3. phone or teacher newsletters
11

Use Accelerated Reader
Online
53%
50%
50%
59%
13%
16%
5th grade
4th grade
3rd grade
2nd grade
1st grade
kindergarten
Note: Significantly higher for every grade except first which took big dip from 36%. 13%
Note: 56% of 4th grade parents and 68% of 5th grade parents use Infinite Campus.
12

PTA
3.07
4.03
4.04
4.11
4.32
1 2 3 4 5
Use Cassidy PTA Facebook page
Feel informed about purpose of
fundraisers
Believe fundraising is appropriate
Feel welcome to attend meetings
Satisfied with level of communication
13

SBDM
3.82
3.85
3.78
3.88
3.84
1 2 3 4 5
Satisfied with level of participation in
decision-making
Know about curricula meetings
Feel opinions on policy are considered
Feel welcome to attend SBDM meetings
Understood purpose of SBDM before
reading about it on survey
14
Note: Scores represent 0.22 - 0.30 increases from 2012.

Satisfaction with Teacher
by Grade
4.44
4.19
4.20
4.35
4.71
4.82
1 2 3 4 5
5th grade
4th grade
3rd grade
2nd grade
1st grade
Kindergarten
15
Note: Increases from 2012 for kindergarten and 1st grade.
Decreases for 2nd through 5th grades.

Overall Satisfaction
with Cassidy
1%
1%
4%
25%
68%
strongly disagree
disagree
neither agree nor disagree
agree
strongly agree
16

Cassidy Does Well…
• Teachers and staff--excellent
• Curriculum
• Communication
• Activities & events
17

Cassidy Could Improve…
• Physical activity
• Curriculum/AR
• Less emphasis on testing
• Cafeteria food
• Enforcement of carpool rules
18

PTA Does Well…
• Communicating and informing
• Fundraisers
• Teacher appreciation
19

PTA Could Improve…
• Fundraising (desire for fewer, different,
& less expensive fundraisers)
• Communication (some want more,
others less)
20

Additional Comments
• Overwhelmingly positive comments, many
expressions of thanks and love for the school
and the staff
• Concern about nutritional value of lunches
• Some parents still not following carpool
protocol
21

Conclusions
Parents are very satisfied with:
• Cassidy overall
• Administrators, staff, and teachers (particularly
those in grades K, 1, 5)
• Curriculum
• Most specials
• Communication from school and PTA
• Activities and events
22

Conclusions
Parents are least satisfied with:
• Food quality
• Opportunities for physical activity
• Emphasis on testing
• Too little challenge for bright students (most
parents who report that academic level is not
appropriate say it’s too low vs. too high)
• Too much review at beginning of year
• Spanish class
• Lack of effective response to bullying
23

Kindergarten –
0%
2%
2%
7%
90%
strongly disagree
disagree
agree
strongly agree
Mean = 4.82
25

Kindergarten
4.74
4.17
4.49
4.61
4.64
4.36
4.58
4.59
1 2 3 4 5
comfort approaching teacher with concerns
teacher follows homework policy
child made year's growth in literacy
child made year's growth in math
satisfaction - monthly AR goal
satisfaction - literacy curriculum
satisfaction - math curriculum
opportunities to be physically active
1=strongly disagree, 2=disagree, 3=neutral, 4=agree, 5=strongly agree
26

Kindergarten
4.61
4.79
4.84
4.04
4.18
4.70
4.65
4.65
1 2 3 4 5
satisfaction - opportunities to volunteer in class
confidence problems would be resolved
understand other standardized testing
understand how MAP testing affects placement
satisfaction - discussion of parent-teacher conf
satisfaction -number parent-teacher conferences
satisfaction - communication with teacher
27

Kindergarten
• 89% say academic level is appropriate for their
child vs. 7% too low and 4% too high
• Children are anxious about…
28
66%
7%
5%
7%
14%
9%
9%
none
other
lunchroom
curriculum
homework
teacher
peers

Kindergarten-Comments
• Overwhelmingly happy with teachers
• Too much testing, academics, and homework for
kindergarten
• Desire for more movement and "rest or down
time" during the school day
29

First Grade –
0%
0%
4%
21%
75%
strongly disagree
disagree
agree
strongly agree
Mean = 4.71
30

First Grade
4.63
4.27
4.48
4.44
4.33
4.44
4.35
4.02
1 2 3 4 5
well informed about child's performance
31

First Grade
4.48
4.67
4.73
4.19
4.35
4.58
4.56
4.65
1 2 3 4 5
32

First Grade
33
70%
2%
2%
4%
14%
2%
14%
none
other
lunchroom
curriculum
homework
teacher
peers

First Grade-Comments
• Overwhelmingly positive
• Good communication
• Love for specific teachers
• Excessive expectations on 6 year-olds
• Recess too late for 6 year-olds
• Need more teacher attention on playground
34

Second Grade –
5%
0%
8%
28%
58%
strongly disagree
disagree
agree
strongly agree
Mean = 4.35
35

Second Grade
4.47
4.38
4.31
4.29
4.19
4.22
4.19
3.98
1 2 3 4 5
36

Second Grade
4.54
4.43
4.67
3.76
4.03
4.46
4.53
4.49
1 2 3 4 5
37

Second Grade
38
62%
10%
8%
8%
22%
12%
13%
none
other
lunchroom
curriculum
homework
teacher
peers

Second Grade-Comments
• Most had very positive experience
• Very positive comments about some teachers
(one in particular) and negative for another
• Too many new teachers
• Too much review at beginning of the year
• Lack of response to some “bullying” behavior
• Too little challenge for bright children
39

Third Grade –
2%
7%
9%
32%
50%
strongly disagree
disagree
agree
strongly agree
Mean = 4.20
40

Third Grade
4.34
4.23
4.27
4.32
4.23
4.34
4.34
3.82
1 2 3 4 5
41

Third Grade
4.23
4.27
4.43
4.20
4.27
4.39
4.39
4.28
1 2 3 4 5
42

Third Grade
43
47%
8%
9%
9%
16%
13%
24%
none
other
lunchroom
curriculum
homework
teacher
peers

Third Grade-Comments
• Good communication
• Lots of positive feedback for 1 teacher
• Teachers push children to meet expectations
• Teachers able to identify strengths
• Problem with discipline (lack of control and
excessive punishment)
• Several said 3rd grade was a poor experience
• Students are anxious
• AR goals too high
• Lack of flexibility in math groupings
44

Fourth Grade –
3%
9%
9%
22%
56%
strongly disagree
disagree
agree
strongly agree
Mean = 4.19
45

Fourth Grade
4.15
3.82
4.26
4.38
4.09
4.35
4.44
4.06
1 2 3 4 5
46

Fourth Grade
4.44
4.29
4.50
4.00
4.26
4.32
4.15
4.21
1 2 3 4 5
47

Fourth Grade
48
53%
15%
3%
12%
26%
15%
18%
none
other
lunchroom
curriculum
homework
teacher
peers

Fourth Grade-Comments
• Teachers very good, care about students, provide
welcoming environments, understand the children’s
needs
• Students had positive growth both academically and
personally
• Highly satisfied with the 4-H camp experience
• Improvement needed to the literacy & writing plans
• Over-emphasis on testing not appropriate for some
children’s learning styles.
49

Fifth Grade –
3%
9%
9%
22%
56%
strongly disagree
disagree
agree
strongly agree
Mean = 4.44
50

Fifth Grade
4.36
4.08
4.38
4.47
4.15
4.38
4.36
3.67
1 2 3 4 5
51

Fifth Grade
4.36
4.23
4.46
3.97
4.21
4.38
4.46
4.44
1 2 3 4 5
52

Fifth Grade
53
40%
15%
10%
7%
18%
5%
28%
none
other
lunchroom
curriculum
homework
teacher
peers

Fifth Grade-Comments
• Parents pleased with the Cassidy experience when looking
from perspective of an exiting student
• Praise for the personal growth seen in children
• Lots of praise for specific teachers
• Frustration with teachers’ & administrators’ inability to
control bullying & discussion of ramifications it has on kids
• Student-led conferences not informative or effective, and
parents would like time to talk to teachers privately
• Too many projects
• Entrepreneur Fair expensive, laborious for parents, & too
many selling food
• Some children not challenged enough
54

Acknowledgements
The SBDM Survey Committee would like to thank the
following people for their assistance with the survey:
• Rhonda Fister and Cassidy teachers who gave input
on survey questions
• Robyn Birch for providing parent email addresses
• All Cassidy parents who completed the survey
• The Institute for Workplace Innovation (iwin) for
materials and time
• iwin research associate, Nick Coomer, for assistance
with Qualtrics survey software
55

Cassidy parent satisfaction survey results 2012 13

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