Customer Service via Training Dept

Vision ,[object Object],[object Object]

Strategies ,[object Object],[object Object],[object Object],[object Object]

Training Strategy ,[object Object],[object Object]

Org Development Strategy: ,[object Object],[object Object]

Customer Care Team ,[object Object],[object Object],[object Object],[object Object]

Training Strategy: Customer Trg ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Operation Akar ,[object Object],[object Object],[object Object],[object Object]

Trg Strategy: Supervisory Skils ,[object Object],[object Object],[object Object],[object Object]

Training Strategy: Decentralize Training Responsibilities ,[object Object],[object Object],[object Object],[object Object]

Training Strategy: Enlarge Network of Trainer ,[object Object]

2. Organization Dev Strategy: Focus Group ,[object Object],[object Object],[object Object],[object Object],[object Object]

Focus Group: Tackle Non Trg Issues to Improve Customer Service ,[object Object],[object Object],[object Object]

Focus Group: Tackle Non Trg Issues to Improve Customer Service ,[object Object],[object Object]

Focus Group: Improve Buyer Bargaining Power ,[object Object]

Focus Group: Improve Team Cooperation in IT ,[object Object],[object Object],[object Object],[object Object]

Organization Dev Strategy: Project Management ,[object Object],[object Object],[object Object],[object Object]

Mental Rehearsal ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Results ,[object Object],[object Object],[object Object],[object Object]

3. Learning Strategy: Team Learning ,[object Object],Sharing Sharing Sharing

3. Learning Strategy: Facilitate De Briefing ,[object Object],[object Object]

Learning Strategy: Knowledge Management ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

4. Consulting Strategy ,[object Object],[object Object],[object Object],[object Object]

Summary ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

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