Internal KPI reporting for Development Teams @ Vaimo

1. KPI REPORTING
PM FORUM 11/09/2014

2. AGENDA
SETUP A MEASUREMENT PLAN
1. Setup Business Objectives
2. Identify Goals
3. Setup KPI’s
4. Targets to track progress
5. Segments that we will study
WEEKLY KPI REPORTING @ Team Victoria
1. Context
2. The IT Dashboard
3. Routines

3. THE MEASUREMENT
PLAN

4. THE MEASUREMENT PLAN

5. THE MEASUREMENT PLAN
1. Setting Business Objectives
Objectives should be DUMB:
Doable
Understandable
Manageable
Beneficial

6. THE MEASUREMENT PLAN
2. Identify Goals for the Objectives
“Goals are specific strategies
you'll leverage to accomplish
the business objectives.”

7. THE MEASUREMENT PLAN
3. Setup KPIs
“A key performance indicator (KPI)
is a metric that helps you
understand how you are doing
against your objectives.”

8. Do you want to rock Google
Analytics?

9. THE MEASUREMENT PLAN
3. Setup KPIs - REMEMBER!
“An actionable metric is one
that ties specific and repeatable
actions to observed results.”

10. THE MEASUREMENT PLAN
4. Define your targets
“Targets are numerical values
you’ve pre-determined as indicators
of success or failure.”

11. THE MEASUREMENT PLAN
5. Identify your segments
“Segments are any group of people,
their sources, onsite behavior,
and outcomes”

12. THE MEASUREMENT PLAN

13. WEEKLY KPI REPORTING
@ TEAM VICTORIA

14. BY:
Enric Durany, Project Manager
September 2014